the dogtrack & casino closeby

close to the casino.

awkward to access. not much in walking distance except casino. fridge did not work

the hotel is directly across the street from the casino, which is where we were headed

the interstate was close by and the casino was in walking distance

was harrased by officers because of other tenants swimming in the pool after hours

pool is closed.

pool not open

pool was nice

beds and bedding were clean and comfortable, but the floor in the room was filthy and the pool was definitely not clean

there was a nice gym and pool area, plus a pay snack bar

the elevator didn't smell and the pool and gym was clean

the pool is open and they do have hot breakfast as advertised even with covid

no indoor spa and pool. it rained everyday, couldn't enjoy the pool and thete was no hot tub.

room, everything clean and tidy, staff was very friendly and helpful, pool was great for my son

we are a family of 5 and everything about this place is great, continental breakfast, pool, rooms, location, staff

bed comfy, room clean. pool was fun

pool was shut down but it was an outdoor one & it was unseasonable cold weather

pool was closed for the season

the hotel pool isn't open

disappointed that the indoor pool was under construction but i understand that happens!

loved the location and the indoor pool

also very cool to have the pool

swimming pool towels were very small, like a hand towel, not a bath towel size.

i liked everything. the staff and everything else besides the pool was exceptional!

the breakfast was terrible i was told the pool was open and it was not the staff was

the pool was outside.

wifi was weak. maybe add heated pool. less chemicals

outdoor pool area was nice, very clean & well-kept but none of the tables/sitting areas had any shelter

there's too much light that comes through around the edges, especially when the room is by the pool on the first floor

had a great stay but unfortunately the pool was closed due to damage from a snow storm so our kids were disappointed about that but

what i didn't like was the pool was closed

great pool and wasn't directly on interstate so noise level was down

wish the pool was open earlier so i could have gotten a swim in before we left.

pool was clean and actually open

the pool was to small. wasn’t as “nice” as was expected for a 3 star

free parking, pool

pool was cold and cloudy

that the pool was close but i understood way it was.

other convenient amenities include a guest laundry and a pool

lol we did miss the pool which would’ve been great

front desk staff was wonderful! really enjoyed the laundry room and breakfast.

the room was very nice and clean. breakfast was delicious

great breakfast clean

it was clean and well appointed. i loved the dove products! the breakfast was also good.

pool wasn’t open

pool was very small and way too cold to go in

indoor pool was fantastic

was disappointed in the size of the pool

hard bed, very cold swimming pool.

pool closed but that’s understandable due to safety concern of covid 19

friendly employees, close to great restaurants, indoor heated pool, and our bed was super comfortable

pool closed and no breakfast

indoor pool room was a bit warm but that was it

liked it all. i wish the pool was bigger

no wheels chairs for elderly, no turkey or chicken for breakfast

didn't have breakfast, we had to leave early.

breakfast was wonderful

location to reach memphis for a fair price: parking, highspeed wifi and close to food place

parking lot needs to be sealed.

restrooms were clean. beds were comfortable. wifi available.

have liked a little more room for parking for truck and trailer

parking lot not paved properly

location, view from 9th floor pool area, cleanliness, room décor, breakfast

that the pool was getting fix but it’s back open

friendly staff. good breakfast. clean rooms. nice view from pool.

we particularly enjoyed the rooftop pool and sun deck

i also loved the view from the pool area

outdoor salt water pool was beautiful

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

every day; friendly staff; close to trolley; close to attractions and beale street; nice whirlpool and pool area; entrances locked and used our room card to enter

i stayed there because i came to visit my sister and wanted to stay at a hotel that had a pool

daughter was at the pool got sexually (verbally) harassed by boys passing by the property that was next to an allyey

pool is not available

i like the pool and the view of the city.

the outdoor pool, the staff particularly reginald the shuttle bus driver, the location.

pool too

our room smelled a little bit like cigarettes, and the pool was closed for cleaning.

they had a nice pool area and the view from our room was amazing

location, pool, well-designed, view of river from room, & staff was nice!

pool could ve been cleaned out

there was a pool a bar and a restaurant

clean and the pool and location

no room service and pool close early

i love the atmosphere the room was perfect had a pool view from the room everything was perfect

other than the pool being freezing, the stay was amazing.

friendly staff, convenient location, clean, rooftop pool was great!

i enjoyed most was the direct view of the pool

pool closes at 7pm on wednesday

very clean. gym and pool were awesome. great location just a block from beal street.

the indoor pool and comfortable bed. great view.

was perfect, the room, the pool, the bar and most importantly the staff

the pool area was overly wet on the floors and unsafe

the indoor pool was great considering it was too cold for an outdoor

kiddos were hoping the pool was bigger but was clean and worked fine !

location to attractions. heated pool. free breakfast. cleanliness and spacious. pricing

have any complaints, kiddos would have like a deeper pool but other than that everything is great

the pool isn’t heated

in memphis and decided we’d bring my sister and her family out to enjoy downtown memphis, the pool and entertainment

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

pool wasn't heated

i really like that this facility had a indoor pool

everything was great, welcoming staff ,clean pool and central location.

the pool wasn't working ud83dude2d

pool is open 24 hrs breakfast was fantastic with lots of varieties

clean rooms, friendly staff, pool and fitness room open round the clock, wifi, parking garage, and a great breakfast

the pool was open (big plus because it was hot as the african savannah that weekend)

it was right next to beale street, breakfast was good, gym and swimming pool were a nice touch

room great, indoor pool, good breakfast

lovely clean spacious room, smart lobby with tea and coffee, inviting indoor pool and good breakfast choice included

decent workout space and pool

the 2 items pool and no hot breakfast were due to the covid-19 outbreak so nothing could be done about it

small pool to splash in if you'd want to

in pool

the swimming pool was out of service for my entire stay at 90 plus degrees

younger teenage customers on pool

location,nice staff, everything clean. i love the pool :)

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

no indoor pool

close to graceland, pool for a swim after a hot day

the room and pool.

pool was nice and well-maintained

we also used the pool on this visit and could access it from our courtyard room sliding door, nice

only thing i didn't like is not having time to enjoy the pool

very nice very clean. pool was my favorite part.

pool was close to early and need little fixing up in some areas.

everything went very well and i loved the pool area, so relaxing.

the only complaint i have is that there were no towels provided near the pool area.

to the covid-19 virus, the swimming pool was closed and no breakfast was served

no indoor pool

outdoor pool area was very nice

friendly staff, clean rooms, and the guitar pool is awesome

pool, which was shaped like a guitar, wasn’t clean but it wasn’t swimming weather anyway

thought it had indoor pool but ot didnt an it rained whole time we was here

very humid and hot and pool closed at 9 after a long day of signtseeing we wanted to cool off in pool but they wouldnt

the pool was a nice place to cool down and relax

refreshing pool

the staff was accommodating the pool was clean we heard that memphis is rough but this place didn’t feel dangerous there is gate

beautiful grounds and pool area

great pool area & the food/dining restaurants were great

no indoor pool. no balconies.

pool not opened

gorgeous pool which was open in april

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room also directions how to get to walmart and to places to get stuff to eat restaurants

laundry facility was currently out of order

no laundry detergent available at front desk. 3rd day towel service but default.

the breakfast was great. the bed was very comfortable. very clean room.

i like about this hotel was the friendly staff and the complementary breakfast

very comfortable good service great swimming pool

breakfast was good, pool was sparkling clean and open much earlier than the typical hotels which was nice

pool was closed due to covid

the pool was very clean and good size

nice and quiet place. enjoyed the pool! staff was friendly room was nice and clean.

pool tile slippery with water on the floor

was no indication that the pool and spa/hot tub we're closed

is a pool that is part inside and part outside

the indoor pool and the movie theater being right next door.

negative was i believe they were allowing locals to come in and out of the pool area

the property was clean, and we really enjoyed the pool

loved this location!! pool was wonderful. great rooms and staff!!

nice pool

pool wasn't open i left items in

the pool and breakfast

the pool room needs more color, the color looked sad.

pool was a frigid temperature

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

the pool was kinda murky

the pool and jacuzzi were clean relaxing and invigorating

i also like the fact there was a bar, pool, the hotel was gated

i like the indoor pool

hot tub (whirlpool) was not open and indoor pool is not heated.

we enjoyed the pool areas as well as the updated lobby

the fact that the room was clean and it had a pool

pool is closed as well

size of the room was more than i expected, the staff was friendly enough and the pool being open as late as it is is a definite

available ice machine, pool closed, no kitchenette, needs stickies in the tub

it had a nice pool and rooms for a good price

pool area was excessively hot

the pool being closed

needs to get the pool fixed and heated soon

the pool wasn't open but it wasn't a big deal

excellent, friendly staff! clean hotel! indoor pool! nice room! great price!

from going onto floor, homeless people and trash outside, hallways and entrances filthy, outdoor pool unopened, breakfast was late getting set up

pool was closed with 95 degree weather

and the pool not being open

pool

dirty floors, dirty walls, ripped up pool chairs, trash in the halls, old food in the room's frig

where is the pool ?

no pool

no pool.

nice rooms, clean, pool was nice too

would have been nice to have an indoor pool/ hit tub