unfortunately, the weather prevented us from using it and the pool facilities

had to make reservation to use jacuzzi. pool unheated.

the pool, gym and how our room was in close proximity

very clean room. pool was the best we've had at a hotel and so clean.

booked a room with pool view but got a room overlooking car park

we liked the location and the pool

they even had a salt water swimming pool

the room had a private little patio that you could walk out on and to the pool

huge pool with basketball hoop

and the grassy area around the pool

pool was cool

the gardens and pool gave the children plenty to do on our downtime

pool and hot tub were so awesome

beautiful grounds and pool area

everything we needed. plus, if you re from uk a really nice warm outdoor pool and jacuzzi.

close to ferry access. the pool and hot tub very relaxing.

pool was clean but the furnishings around the pool were pretty dirty

our children couldn't get enough of the heated pool

it's a pity we couldn't use the swimming pool

the pool and hot tub were easy to get to and the perfect temperature

loved the location, great service, beautiful and comfortable room, geed breakfast.

both dinner and breakfast were room temperature

staff was extremely kind and helpful with guidance to services and the shuttle into town

ere is valet

coffee and croissants gym was brilliant and the spa healing pool fantastic location and it didn t feel

the location of the room was not only near an entrance but that we could sit outside and see the pool and courtyard

location and the pool

pool and hot tub

the pool and outdoor sitting areas were very nice

with dogs in a separate part of the hotel away from the other guests, not in the rooms facing the pool, and emphasize the need to keep them quiet

pool is permanently closed

pool not open!

pool wasn't open nor was workout room

hot tub and pool

no access to pool ect because of cov19 if i can suggest if your hotels not going to have

location and pool! kids loved it and staff was wonderful! could walk every where.

they offered a year round heated pool and continental breakfast as well

it was clean easy to get around and the pool was awesome

didn't use pool

it is a quiet secluded hotel with a swimming pool that is close to all the sites, shopping, and financial

friendly, helpful staff; clean; great pool area; great bar area; family friendly

pool closed at 8pm.

loved the pool table and games

great staff, good location for piers, good pool

the heated pool was a bit cold

nice to have a swim in the pool and hot tub after a long day sightseeing

kids enjoyed the pool

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

the gym, pool. the credit for food. parking.

pool needs to be cleaned better

pool was actually heated and very pleasant

my kids enjoyed the pool

location, pool in the early am and the sheets !!

distance to fisherman's wharf, yet once in the hotel felt a million miles away once sat by the pool

we also had great weather and enjoyed the pool area

the pool was great the complementary drink hit the spot.

breakfast, pleasant staff, nice clean large rooms, great for family , great pool and hot

keys at pool did not work

the pool area provided towels

the pool was well maintained and a lovely bonus when travelling with kids

that there are not enuff slots to reserve for the pool.

close to freeway, free parking, nice outdoor pool, friendly staff, spacious clean room.

sauna and pool should be 24hours

sauna pool

nice pool and hot tub, friendly staff, great location.

good breakfast selection and we enjoyed the afternoon tea and cookies

very clean, cool decor, lovely happy hour, great breakfast, great coffee!

is no restaurant or room service provided, but the continental breakfast was adequate and since we were out sightseeing

food outstanding (breakfast & sherry/cookies at tea time)

the wifi signal is weak and unstable.

loved the heated salt water pool staying open in november

the views of the city at night was amazing as well as having a door that leads out to the pool area

astonishing view over the city gym and pool on the roof

located, really clean, very good breakfast, good sized rooms, nice pool, friendly

laundry heated outdoor pool restaurant downstairs central location easy access for

my only issue is they don't have a quarter machine for doing laundry

breakfast was good

key didn't work for the laundry room. pool was closed during heat wave.

asked at the front desk about the breakfast in the morning and they said it was recently discontinued

the property needs painting and the laundry room is raggedy