unfortunately, the weather prevented us from using it and the pool facilities

had to make reservation to use jacuzzi. pool unheated.

the pool, gym and how our room was in close proximity

very clean room. pool was the best we've had at a hotel and so clean.

booked a room with pool view but got a room overlooking car park

we liked the location and the pool

they even had a salt water swimming pool

the room had a private little patio that you could walk out on and to the pool

huge pool with basketball hoop

and the grassy area around the pool

pool was cool

the gardens and pool gave the children plenty to do on our downtime

pool and hot tub were so awesome

beautiful grounds and pool area

everything we needed. plus, if you re from uk a really nice warm outdoor pool and jacuzzi.

coffee and croissants gym was brilliant and the spa healing pool fantastic location and it didn t feel

bakery goods served at breakfast were a bit stale

were reasonably priced

view on the golden gate was disappointing -no access to spa for kids, even 12 years old accompanied by an adult

grubhub/doordash orders are about the same price) and even the room service food was top notch quality

close to ferry access. the pool and hot tub very relaxing.

our children couldn't get enough of the heated pool

we enjoyed the pool view from our balcony

and my kids loved the heated pool

was already cold/windy outside), but it looked welcoming

the location of the room was not only near an entrance but that we could sit outside and see the pool and courtyard

location and the pool

pool and hot tub

the pool and outdoor sitting areas were very nice

with dogs in a separate part of the hotel away from the other guests, not in the rooms facing the pool, and emphasize the need to keep them quiet

pool is permanently closed

pool not open!

pool wasn't open nor was workout room

hot tub and pool

no access to pool ect because of cov19 if i can suggest if your hotels not going to have

location and pool! kids loved it and staff was wonderful! could walk every where.

they offered a year round heated pool and continental breakfast as well

it was clean easy to get around and the pool was awesome

didn't use pool

it is a quiet secluded hotel with a swimming pool that is close to all the sites, shopping, and financial

friendly, helpful staff; clean; great pool area; great bar area; family friendly

pool closed at 8pm.

loved the pool table and games

great staff, good location for piers, good pool

the heated pool was a bit cold

nice to have a swim in the pool and hot tub after a long day sightseeing

kids enjoyed the pool

excellent location if you do not want to drive a lot. pool was good for kids to have a splash.

the gym, pool. the credit for food. parking.

pool needs to be cleaned better

pool was actually heated and very pleasant

my kids enjoyed the pool

location, pool in the early am and the sheets !!

distance to fisherman's wharf, yet once in the hotel felt a million miles away once sat by the pool

we also had great weather and enjoyed the pool area

the wifi signal is weak and unstable.

was ok, but a little odd that the room service didn't completely make my sisters bed

good breakfast selection and we enjoyed the afternoon tea and cookies

very stylish, good place, good breakfast

wifi connection in our room was weak and we had to connect in public areas; fortunately those areas

laundry heated outdoor pool restaurant downstairs central location easy access for

the views of the city at night was amazing as well as having a door that leads out to the pool area

astonishing view over the city gym and pool on the roof

pool with view awesome

the pool is next to the gym, outside on the roof