place, beautiful gardens and pool

the pool was warm and the attention exceptional

the pool is climatized, so you can enjoy it at night

spacious and clean, heated and big pool, big and nice garden with trees, good breakfast, great

great pool & grounds, friendly staff, excellent breakfast

use of the pool was nice

we liked the beautiful fruit trees and the breakfast.

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

the breakfast was delicious

great breakfast with most of the food being produced on premise, even the coffee

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

the hotel was almost empty and the breakfast was nice

we quite enjoyed the breakfast

bit disappointed with the breakfast

the breakfast is really good

maybe a few extras for breakfast or a brunch option ..

we were able to use a pool with a jacuzzi outside which was nice though

our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

the place and the pool was really nice. breakfast was really good.

pool, assistance when we needed it, drinks outdoors, grounds.

hotel was beautiful with the spa area, bar, pool, hammocks etc

the pool. big rooms. location. breakfast

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

the pool. big rooms. location. breakfast

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

great property. food was great during breakfast.

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

pool zone with a wonderful view

pool temperature.

if you're looking for a tranquil spot to relax and enjoy the pool, this is it

the grounds, pool and room were exceptionally beautiful

and that the tiles in the bottom of the children's pool were loose

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

were no rules for the common areas such as the swimming pool and breakfast

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

the lobby, starbucks, breakfasts options and bar service.

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

swimming pool in the room ... not as good as expected. doesn t worth the extra !

warning: dangerous slippery floor by the pool

pool

the cleanliness of the swimming pool could be improved. the food is simple and a bit tatsteless.

the pool and the gardens

the heated swimming pool

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

need to put some kind of love in the garden and in to repair the pool

don'tfreezing pool

the pool was clean and large enough to swim laps

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

the pool’s water is ice cold and not usable unless outside temperature is above 40

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the pool is amazing,the staff friendly and always helpful.

pool is a a big disappintment because its all one size instead of going from 3 feet

pool

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

heated pool so nice and the buffet good too

great architecture, food and garden/pool.

the pool is spacious, providing ample seating for guests to unwind comfortably

the pool area is very nice

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

specially the pool area

te night lots of talk and noise) and the pool was always full

th kids and

nice pool and breakfast

of people) for easter week, it was crowded, loud

nadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

the waitress would serve the mexican clients around the pool but never came to ask me

hotel garden and pool are very beautiful and relaxing

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel garden and pool are very beautiful and relaxing

asked for pool side view, never got that. asked for early check in, never got that.

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

the swimming pool is nice

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool

was freezing); the elevator wasn't working

location. free parking. big bathroom.

big spacious room, great customer and room service

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day in a

pool was closed before the schedule

the property is lush with a nice pool and spa

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

the pool spa is the best!

jaquzzi was not working but the pool was great.

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the pool can be improved.

the pool was clean and the chocolate strawberries and wine were exceptional

the pool area. warm and kindly staff. the bathroom is so nice.

so private; we enjoyed the pool and private yard in the afternoon

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the garden and pool area were very nice.

added bonus - made new friends by the pool

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool was small but lovely and the rooms were very clean

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

beautifull pool and spa. excellent food in the restaurant.

pool and garden

kids enjoyed a lot the swimming pool

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

the swimming pool the location

pool had no shallow end, nor a real deep end.

location, lovely setting around the pool, cool building design and friendly staff

nice room (ours had direct access to the swimming pool) with a good bed, wifi worked well

pool a lovely thing after a hot day of sightseeing

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

great safe parking. nice staff. clean modern room. pool. complementary coffee

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the rooftop pool was lovely and the overall service was top notch

we expected the pool area to be cleaner and more upbeat

t a good neighborhood)

terrace and pool area very beautiful and the food in the restaurant was great

nice swimming pool and roof top but hotel is in downtown

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

hotel, pool

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

all around/atmosphere & ambience including a pool set in a large garden

the pool and gardens outside are maintained extremely well

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

wifi only worked outside of the room

location, it has a restaurant, private parking

there is free parking and the room had air conditioning and a tv, but that's about it

tv worked as did wifi

the pool was dirty and covered with a tarp

nice garden, pool, free breakfast

the superb little pool at the back of the

the heated pool is a huge highlight and the garden landscape is beautiful

staff, pool and bar

loved the swimming pool

need mosquito spray for any meals etc by the pool

the building and location and pool.

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

spa is ok, massages are good

was great in most instances, room service was quick

spa was great for couples massage

nice and comfortable facilities, also they offer a very good spa service.

very green with a small pool and restaurant

spacious, elegant, pool, location. excellent

pool, staff excellent, good breakfast included

and big room, beautiful garden and pool area

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

pool room clean.

lovely pool

large room, excellent wi-fi, heated smaller pool

nice pool with warm

pool and jacuzzi

has a nice swimming pool and jacuzzi breakfast was very good

thing i better remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone checking on my car

the pool was not working properly

would not let kids in and

we had a little balcony overlooking the pool

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

nice quiet swimming pool area for guests

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

a liquor bar service by the pool could be great in the evening hours

nice swimming pool

they close the pool the day i want to use it

there is a big garden with swimming pool and chairs etc

the description said no wifi but they did have wifi so it was a nice surprise

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

pool maintenance

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

right next to the pool area one of my favourite places in mexico so far on our

i really like the pool area to relax

excellent location. lovely swimming pool and surroundings. clean room.

we could pull the pool area in our room

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

the fitness room and pool area were great

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

the swimming pool is very clean the surrounding very nice and nitty

space, pool and flexibility

great pool with “infinity” ledge and apprx 25m length for laps.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

i did not use the pool

loved the pool

sthetically, i didn't end up swimming) but it was covered in the

t it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

showers were only warm not hot, there were mosquitos by the pool

to the climate pool

the pool, the garden

the pool was a nice area to relax by in the sun

you could not take snacks drinks to be by pool

to the climate pool

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the heated pool, front desk stadf, the food and service at the pool.

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

little one was sad that the pool was too cold for swimming

no hot water for the shower. water in swimming pool was also cold.

nice little hotel with pool and a garden.

the water in the swimming pool was perfect

the pool was murky and not clean

the stairs to our room were muddy and very dirty, and so was the area around the pool

e pool water was also very dirty)

the food, the room the wifi

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the swimming pool is fantastic

sad was couldn't have stayed longer to enjoy the lush grounds and pool

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

amazing swimming pool and privacy

the pool is warm, and well located so it has shade and sunlight

the pool and gardens are beautiful

we went for an anniversary and they surprised us with a free dessert while we were at the pool

pool area is not on the same level as the rest of the hotel

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

staff

really wanted to swim but the pool was covered up

the swimming pool on site was also available for use on request which is kind of strange

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

the gardens pool and restaurant staff and location is very nice!

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

the room was to dark and the emergency exit to the pool was blocked with a desk...

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

pool and brunch on sundays

great pool and breakfast

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

and there is this pool with saltwater that was only gor us during the time we were there

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in