the hotel was almost empty and the breakfast was nice

breakfast was excellent, and the staff alwys at your service

maybe a few extras for breakfast or a brunch option ..

although breakfast is buffet you only have one salty or sweet choice

breakfast was great.

the pool. big rooms. location. breakfast

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

the pool. big rooms. location. breakfast

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

pool, assistance when we needed it, drinks outdoors, grounds.

we were able to use a pool with a jacuzzi outside which was nice though

the place and the pool was really nice. breakfast was really good.

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

use of the pool was nice

great breakfast with most of the food being produced on premise, even the coffee

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

the breakfast was delicious

we liked the beautiful fruit trees and the breakfast.

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

if you're looking for a tranquil spot to relax and enjoy the pool, this is it

the grounds, pool and room were exceptionally beautiful

pool temperature.

pool zone with a wonderful view

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

beautiful space, great place to chill and enjoy a beautiful nature surrounded pool

great pool & grounds, friendly staff, excellent breakfast

the pool was warm and the attention exceptional

the pool is climatized, so you can enjoy it at night

place, beautiful gardens and pool

and that the tiles in the bottom of the children's pool were loose

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

were no rules for the common areas such as the swimming pool and breakfast

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

the lobby, starbucks, breakfasts options and bar service.

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

the pool an services

the heated swimming pool

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

pool temperature, music

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

lovely garden and pool area

need to put some kind of love in the garden and in to repair the pool

the pool’s water is ice cold and not usable unless outside temperature is above 40

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

the pool was clean and large enough to swim laps

the pool and the gardens

no fridge available in the room, we had a deluxe room with a small pool in the terrace but the room was too small

nice place to spend a long weekend vacation with lovely pool and excellent restaurant

pool was being repaired; but the made everything they could to keep us happy and to make sure we

swimming pool in the room ... not as good as expected. doesn t worth the extra !

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the pool is amazing,the staff friendly and always helpful.

pool is a a big disappintment because its all one size instead of going from 3 feet

pool

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

heated pool so nice and the buffet good too

great architecture, food and garden/pool.

the pool is spacious, providing ample seating for guests to unwind comfortably

the pool area is very nice

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

specially the pool area

te night lots of talk and noise) and the pool was always full

th kids and

nice pool and breakfast

of people) for easter week, it was crowded, loud

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

asked for pool side view, never got that. asked for early check in, never got that.

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

the waitress would serve the mexican clients around the pool but never came to ask me

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

the swimming pool is nice

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool

was freezing); the elevator wasn't working

location. free parking. big bathroom.

big spacious room, great customer and room service

jaquzzi was not working but the pool was great.

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

so private; we enjoyed the pool and private yard in the afternoon

the pool was clean and the chocolate strawberries and wine were exceptional

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day in a

pool was closed before the schedule

no noises cleanliness pool restaurant

the property is lush with a nice pool and spa

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

beautifull pool and spa. excellent food in the restaurant.

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

gardens, pool & spa were beautiful

also, the pool was not heated so we couldn't really use it

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

spa was great for couples massage

spa is ok, massages are good

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

was great in most instances, room service was quick

nice and comfortable facilities, also they offer a very good spa service.

pool closes too early

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

room needs an additional lock because child could open the door anytime and jump in the pool

the pool is small in order the number of romos

the pool is a bit too deep and they don't provide floating devices for safety

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

clean room. nice pool. great price. it's close to zocala but it a steep climb.

pool had no shallow end, nor a real deep end.

location, lovely setting around the pool, cool building design and friendly staff

pool a lovely thing after a hot day of sightseeing

great pool in a lovely setting

great safe parking. nice staff. clean modern room. pool. complementary coffee

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

so great music there, nice for

seats at restaurant and pool most uncomfortable i ve ever experienced

terrace and pool area very beautiful and the food in the restaurant was great

we expected the pool area to be cleaner and more upbeat

the rooftop pool was nice

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the staff was really nice - the garten with the pool is very comfortable - eat was also nice and

the pool was not working properly

pool and jacuzzi

has a nice swimming pool and jacuzzi breakfast was very good

up the quality of the property should be improved, the pool was not full for days, the jacuzzi should be way cleaner

.

wifi only worked outside of the room

there is free parking and the room had air conditioning and a tv, but that's about it

parking was very convenient

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

rooms are very clean and the pool is amazing

nice pool with warm

large room, excellent wi-fi, heated smaller pool

the hotel is very nice. the pool is very clean the room is very comfortable.

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

we arrived and went straight to the pool area for an awesome cocktail

garden and pool

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

the pool was dirty and covered with a tarp

pool was a bir run down, with little space to sit

the superb little pool at the back of the

the heated pool is a huge highlight and the garden landscape is beautiful

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

breakfast was in front of a deep blue swimming pool surrounded by foliage

loved the swimming pool

great pool and restaurant with very landscaping

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

spacious, elegant, pool, location. excellent

pool, staff excellent, good breakfast included

beautiful garden and pool, stylish room, great location. nice breakfast included.

and big room, beautiful garden and pool area

and pool with jacuzzi

we had a little balcony overlooking the pool

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

nice quiet swimming pool area for guests

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

the pool was a nice area to relax by in the sun

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

the heated pool, front desk stadf, the food and service at the pool.

to the climate pool

the heated pool, front desk stadf, the food and service at the pool.

the pool, the garden

the pool was a nice area to relax by in the sun

to the climate pool

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

right next to the pool area one of my favourite places in mexico so far on our

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

pool maintenance

sthetically, i didn't end up swimming) but it was covered in the

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

i did not use the pool

little hotel is on a quiet street, nice garden, fair sized pool

the swimming pool is very cold

the grounds and the pool are beautiful and very well-maintained

the hotel is a bit old and some rooms could be renewed or the pool towels.

a liquor bar service by the pool could be great in the evening hours

nice swimming pool

the description said no wifi but they did have wifi so it was a nice surprise

property, with very nice landscaping and pool area

i thought the pool area was lovely

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

i really like the pool area to relax

we could pull the pool area in our room

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the swimming pool is very clean the surrounding very nice and nitty

space, pool and flexibility

pool

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

balcony overlooking the pool.good aircon.

pool was not so clean

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

little one was sad that the pool was too cold for swimming

the water in the swimming pool was perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

the pool was murky and not clean

e pool water was also very dirty)

the food, the room the wifi

we went for an anniversary and they surprised us with a free dessert while we were at the pool

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

music, very loud at the pool

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

sad was couldn't have stayed longer to enjoy the lush grounds and pool

the pool is warm, and well located so it has shade and sunlight

the pool and gardens are beautiful

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

gorgeous little gem with friendly service, beautiful rooms and pool

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

staff

really wanted to swim but the pool was covered up

the swimming pool on site was also available for use on request which is kind of strange

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on