room is large with a small kitchenette, sufficient for morning coffee and small breakie

kitchen is big and the owners were very nice

loved having the full kitchen

comfortable room with kitchen close to beach walk very clean with lovely9 touches with towels

did like a suite like with kitchen and utensils

large balcony overlooked a lawned area and the pool, although the pool was closed in september and covered

staff and room were great - pool awesome - some food choices needed work but overall good.

restaurant food was average at best. pool was closed for season already.

warmer heated pool

pool being heated and open

had a great pool and hot tub we used on the morning of our departure before the most amazing continental

the breakfast the people the staff played basketball was relaxn kids loive the pool ill be back

including the temperature of the pool

beds, indoor pool, availability of washer/dryers and location near all the fun spots in richmond,

was great and good hours, jacuzzi tub room was a perfect stay comfortable, mt daughter loved the pool and hot tub on the main floor

it would also be nice if the guest can use the facilities in the kitchen

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

tea and coffee was available in the kitchen and in your room

no pool

no breakfast included, and no pool, but excellent location

restaurant in hotel no complimentary breakfast no pool or hot tub most rooms not ocean view tv in corner ov

pool, our room has someone's dining room looking in on it

nothing could have been better except a pool or gym. but this was great and i'll return

loved the pool and hot tub, didn't get to use the sauna

the pool, hot tub and sauna. the breakfast was awesome. the staff were amazing.

amenities! we loved heading to the hot tub and pool to relax after long day of travel

comfortable bed, good breakfast, great to have a pool for morning swim, friendly staff.

reasonably priced, great location for my needs, decent pool etc, and a decent breakfast

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided by the hotel

advertised as having a shuttle service to the airport, but did not

location & staffs were great! airport shuttle is superb to use!

for shuttle to/from airport, despite ad for free shuttle

comfy rooms, outdoor pool. shuttle to and from airport.

great location. pity the spa pool was closed

warmer swimming pool.

the pool area needed a bit of maintenance and cleaning.

we tried to eat at the restaurant but it was booked, the pool was extremely noisy at 10pm with screaming kids and parking was severely

-- we arrived late at night, and couldn't appreciate much of the grounds, but the gardens and pool area looked nice

the pool area was very clean and the temperature refreshing

service and parking close to shoping and airport modern appliances in suite ensuite laundry clean pool open early hours well equipped gym and outdoor walking track lemon water at

that the pool wasn't ready

advertise swimming pool available, but it s under construction.

the restaurant downstairs with the pool table was awesome.

booked it specifically because it had a pool

noisy partying in the pool that went on until the early hours of the morning

pool is actually outdoor pool

free airport shuttle and close to airport. good sized family room. pool open in march!

airport shuttle

room smelled like a pool, it was that clean and smelled fresh

friendly staff, pool is good,

the hotel has an indoor jacuzzi and small pool

the pool was closed on our second night which was disappointing but out of their control.

the pool and jacuzzi the gym room

clean, location, parking, pool and hot tub.

laundry facilities, ice machine and microwave available

and kids wearing light clothing

it was a great place for me to stay with the dog, shuttle to airport a real bonus.

free shuttle was a bonus

ud83dude44 *noisy air conditioner but my kids loved that because it was like white noise all night

pool was clean and fun for kids

there's an in door and outdoor pool

i loved the pool and the room!

love staying here because of the pool, our kids love the slide

indoor pool and tennis courts give it that resort feeling and the plush bath robes are a nice added luxury

pool and gym facilities were great

the best was the pool and whirlpool and the gym the bedv was comfortable the shower was amazing

booked it because of the swimming pool for our grand kids but it was closed until christmas

pool and hot tub were excellent and the on site bar and restaurant met my overnight needs

close to the sky train and airport. liked the early hours to the spa and pool

the kids enjoyed the indoor pool very much

the pool and the room and the staff were nice.

made to feel welcome, very reasonable rates, rooms beautiful and clean the bonus was the swimming pool- we were soon enjoying that

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

great staff, pool is nice and close to airport.

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

nice having a small pool and jacuzzi after our flight

location to airport was great free shuttle early checkin was allowed friendly service and staff pool and whirl pool were both very nice comfortable

in was easy, nice dogs, good korean restaurant nearby, great price, kids loved the pool and so easy for the next day s flight

hotel room was very quiet and clean and i also enjoyed the pool

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

i didn't like the pool ambience- the music was way too loud and not at all relaxing

the access for the pool was tricky for mobility challenges.

it has a large gym, pool, spa, large change room and shower facilities

pool & hot tub were great, although a bit smaller/older than in pictures

the pool and spa hub are great- hot and strong water on the roof top with the great view

pool, unique stylish bedrooms and proximity to sky train

wish the pool opened earlier

i like the pool and the tv and the bed

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

beds where comfy loved the pool!

great bed, everything worked well, nice pool, appreciated microwave and fridge

could have a change room in the pool room

the swimming pool and hot tub were very relaxing

and my teenager wanted a place with a pool

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

we got a free upgrade to a king suite, and we enjoyed the pool

there s a great gym, a pool, starbucks coffee, and the staff are extremely helpful

that we're able to see the richmond market for the first time we had some good family time in the pool our needs were met by housekeeping

the swimming pool, casino, the outdoor patio and restaurant.

the exercise and pool area is well maintained and clean

pool, massages, food. everything

but checkin was super quick, they gave us a free crib seeing how tired we were, and breakfast and pool were just what we needed

how about swimming in the pool or working out in the gym whilst looking down on the check in terminal

the pool is also good

the front desk helped me with a refrigerator for medication and got me a late check out!

pool

not clean rooms and did not advise in advance of this or the closure of the pool

the only thing i could say to make it better would be a pool and hot tub

no pool fitness facility lock was broken so was closed

no pool or breakfast.

heated pool was nice and warm, but a hot tub would be great to relax in on the pool deck as well

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

staff and always in good spirits, pool was open until 10pm

view from the window, breakfast, location, soundproofing, outdoor pool

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

nice quiet area outdoor pool and very helpful staff

staff, clean air-conditioned rooms, a swimming pool and a free breakfast

lovely staff, full breakfast buffet, nice little pool, exercise room available with water bottle fountain

i wish the pool was open. but covid ruins everything fun.

pool available

no time to use the pool etc as only there for 2 overnights

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

great pool and hot tub

how small the pool and hot tub was

the pool and hot tub was not working due to the weather

enjoyed the indoor pool and hot tub

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes it great when traveling during cold rainy

hot tub and pool area is great as well

the kids loved the swimming pool it's open until 11pmud83dude0a

rooms, pool

had a great swim in the rooftop pool.

loved the pool and hot tub

if the pool was open... but totally understandable due to covid restrictions.

we used the pool which was very nice

thing that we didn't like is that the pool was super cold

were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great location for where i wanted to go

couldn't use restaurant, pool or jacuzzi due to virus.

loved the pool and restaurant ..ribs were wonderful!

pool was a great option for the 'kids'; even with the shared space

indoor pool was also open, no hot tub

a pool would be nice

needs a pool

quiet nice pool

no swimming pool… but in front of a public swimming pool and health center.

we thought it had a pool on site, but we had to use the rec center across the parking lot.

i wish the pool has been open.

pool needs a little cleaning.

the room is so clean, the swimming pool and hot tub is warm and cozy.

pool and fitness center

whirl pool didn't have jets regardless of the hard work staff did trying to fix it

check in was fast and easy. the room was clean and comfortable. the pool and hot tub were good.

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free stamps

not complaining but the pool area could use a few plants or something

pool and hot tub- long hours- excellent

everything from the staff to the room to the pool

the free parking was such a great perk too

t even a vending machine)

loved the casino in the same building

our room must have been close to pool as we could hear kids and yelling and screaming.

we ended up eating in the casino

the pool and hot tub were clean and we enjoyed having the pool opportunity

pool, sauna, breakfast

great hot breakfast and leisure pool

pool wasn’t running

pool was closed

pool only got sunlight early in the morning and the hot tub was out of order

wish the pool was indoor

another thing was that the room smell to pool chemicals

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

pool looked clean

pool was great for the kids, fun waterslide, lots of towels available

we were able to reserve a one hour pool time for us and our grandkids

the swimming pool and water slide the woman at the front desk, roberta, was awesome

he loved the pool

stayed in early spring so no pool yet but will report back after the next stay

the swimming pool is outdoor, no roof close walls and under a tree

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the bottom with dirty brown water and debris

water was not hot for showers for the first half of the trip, and the pool

were advertised as pool and breakfast available, neither were room was dirty and the hallways smelt mouldy and

we missed the pool

the pool hours could be open longer.

it needs a pool

no pool

other useful amenities included a fitness room and guest laundry

having to go outside to get to pool and lobby/restaurant from room

nothing really... good value, clean room, and bathroom, nice pool and hot tub

the pool, the restaurant!

although we didn't use them the ramada had an indoor pool and hot tub

warm pool, great restaurant, really attentive staff

room was nice, pool facility very nice.

i got to swim in the pool

the hotel has an indoor pool and a fitness center

the hotel was super clean, even in the pool and fitness area

area and the floor around the swimming pool was ice cold

the room service could have been better

gym has old equipment that doesn t work well

room service garbage left in from of the elevator on our floor

also room service is only randomly available, frustrating

corner room with spa and balcony was fantastic. bed super comfortable

great location overall, hotel features an awesome happy-hour, pool-side seating and great food

pool, staff and location

location and really friendly helpful staff when we stayed it was quiet and we had the pool to ourselves

warm outdoor pool and hot tub, fairly central location.

so good staff and friendly.,so good swimming pool and free parking. so clean and nice hotel.

jacuzzi was great, but it would've been nice if there was an indoor pool as well

wish there was a pool. wish the beds were a bit softer.

upon check in no one told us about the restaurant, pool or anything available at the hotel

no facilities at the hotel like a pool or hot tub.

i really love the spa pool at the hotel, we had it all to ourselves too.

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

service, clean room, excellent room service and jw spa staff

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

the fitness center is spacious and updated

comfy bed, great burger ordered thru room service, very professional, helpful and friendly

hoping for the pool and rooftop to be open soon! no room service

we liked the fitness centre but the pool area was off-limits due to renovations

wish the pool/hot tub was available.

the tub for some reason was only as hot as a swimming pool

no pool or jacuzzi.

parking was included (or cheaper at least) and that the hotel had a pool for the kids

expensive limited parking, no pool, and their jacuzzi was under maintenance.

no pool

the sauna has been out of service for ages and there is no pool

pictures make it look like the hot tub is a pool. i felt misled.

no laundry facilities and 1 front desk person who was less than helpful.

we loved the spa on level 2 after a day of

available, including in their room flyer printout) which can be troublesome when travelling with kids

i like we were able to book certain time slots for the gym, hot tub and sauna

robson is around the corner, the stadium is just across the street and the parq casino is 2min walk

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

the common usage areas like the pool, laundry, gym are very accessible and well maintained

the ability to text was very helpful when booking pool and gym

rooms, the pool and hot tub were open and available upon reservation system which was great we got an hours

the location, the pool, the wifi, the spacious room & the staff

the pool was great and was accessible to suit our schedule

the pool and location was close to everything we came to see.

pool a little warmer would be nice

the pool was closed during our stay, which was disappointing, but gave us a chance to visit the

were unhappy with the temperature of the swimming pool and hot tub

the location and the swimming pool

only my part not knowing about the pool i would have brought floating device for my son

the pool is great and the staff are wonderful

the pool and hot spa were great for relaxing and catching up with other

pool layout of the apartment good location.