we missed the pool

the pool hours could be open longer.

it needs a pool

no pool

it was supposed to be an upgrade but it was dark, outdated, and the kitchenette was barely functional

location and really friendly helpful staff when we stayed it was quiet and we had the pool to ourselves

great location overall, hotel features an awesome happy-hour, pool-side seating and great food

warm outdoor pool and hot tub, fairly central location.

so good staff and friendly.,so good swimming pool and free parking. so clean and nice hotel.

, comfy bed, friendly staff love the out door pool

gentle wake up call from the night auditor so i made my early hospital tests and allowing me a late check out if i needed extra time to head home

not go to any of the restaurants with my kids

location

the free parking was such a great perk too

breakfast at the bistro was delicious and staff were friendly

the customer service was great. we loved the room, pool, gym and continental breakfast.

enjoyed the indoor pool and hot tub

the kids loved the swimming pool it's open until 11pmud83dude0a

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes it great when traveling during cold rainy

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

no time to use the pool etc as only there for 2 overnights

great pool and hot tub

the pool and hot tub was not working due to the weather

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

how small the pool and hot tub was

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

staff and always in good spirits, pool was open until 10pm

never used the pool or gym, but all looked very good

the staff, location, cleanliness, breakfast and pool

view from the window, breakfast, location, soundproofing, outdoor pool

lovely staff, full breakfast buffet, nice little pool, exercise room available with water bottle fountain

i wish the pool was open. but covid ruins everything fun.

staff, clean air-conditioned rooms, a swimming pool and a free breakfast

only complaint was that the pool ended up being closed and that was the main reason i chose that particular hotel

pool available

the pool and location was close to everything we came to see.

the pool was amazing too

were unhappy with the temperature of the swimming pool and hot tub

the pool was closed during our stay, which was disappointing, but gave us a chance to visit the

the pool was great and was accessible to suit our schedule

quibble is the the hotel bar is a public bar with a doorman & a dress code

have been nice to have a small bar bridge rather than the bulky blue container

went to honey salt for lunch and breakfast, and tried the viktor restaurant one evening for dinner

tho is new but very shabby bar lounge

however the worst part is the bar that all afternoon and evening was blaring out base heavy music which even on 11th floor was

room was clean and spacious

robson is around the corner, the stadium is just across the street and the parq casino is 2min walk

running and screaming kids in the hall were constant and it isn't recommended if you are looking for a romantic quiet

gym was a disappointment

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

the sauna has been out of service for ages and there is no pool

pictures make it look like the hot tub is a pool. i felt misled.

parking was included (or cheaper at least) and that the hotel had a pool for the kids

expensive limited parking, no pool, and their jacuzzi was under maintenance.

pool / fitness area poor.

the rooms were beautiful and clean and we loved the sauna and pool space

all facilities were open to us (swimming pool, sauna, etc

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

the common usage areas like the pool, laundry, gym are very accessible and well maintained

great staff also allowed us to use the pool and hot tub before checking in.

the suites are roomy and clean, the pool was very nice and the location is convenient to public transportation and

the shower in the pool area is hard to adjust the temp.

the pool and hot spa were great for relaxing and catching up with other

the location and the swimming pool

pool layout of the apartment good location.

location, comfortable and stylish rooms, nice outdoor pool/hot tub, and really fantastic staff

the rooftop pool and hot tub are beautiful and for a downtown building the rooms are a decent size

had a beautiful view and comfy bed. plus we enjoyed the pool a d gym

my kids love the rooftop pool

pool, bar, food and location

room was nice, pool facility very nice.

cleanliness excellent beds great pool buffet breakfast excellent

the facilities included couldn't be faulted the swimming pool and gym were great

had the time to use more facilities eg pool and breakfast

had to reserve the pool to use it

a criticism, but perhaps some kind of pool side drinks service would have been nice

the pool and the hot tub is also very nice

room had a beautiful view of the pool area and stanley park

the place is excellent, clean, nice view, nice pool & hot tub, friendly staff

we really enjoyed the rooftop pool; such a beautiful area to sit outside and relax

pool was pretty cold

amazing service. perfect location. relaxing pool area

has an outdoor pool and hot tub too

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

the outdoor hot tub/pool and great 24 hr gym

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the

the pool, hot tub, and fitness center were also great

needed with the heat wave and covid a pool and downtown it was well organized and friendly

location, food, outdoor pool, fabulous room with a view.

the business center and pool area are perfect

pool and fitness centre the breakfast -simple but really sufficient, with a good coffee and orange

location, view, nice indoor pool.

the pool is beautiful

the pool area was wonderful too

the onsite gym with 25m swimming pool was exceptionally nice

comfortable room, great pool, friendly staff

pool

furnishings, the pool all excellent

garden with tall trees and a heated pool 7 floors up in the centre of the hotel was a delightful surprise

but the hotel is centrally located and very comfortable- we wished we had time to try out the pool too

free breakfast and free wifi

room service

th

the laundry was right beside me which i badly needed being mid-trip and it was inexpensive and the soap

bring own shower gel unless u wanna take e small soap bar fr the wash basin

a, fitness centre, swimming pool)

beautiful hotel, lovely pool and great cocktails in the lounge.

i found the pool to be a little on the chilly side as well

is nothing bad about this place, my only comment would be that the pool area would be extra great with a jacuzzi and/or a sauna

it's a beautiful place, and we spent a lot of our time on site enjoying the relaxing pool/sauna, the wonderful cocktail bars, and two different restaurants

is a rule that no kids are allowed at the pool

you can also get free day passes to the adjacent big sport club which has a swimming pool

gym & pool next door at y

gym & fitness centre with the pool was a great facility

would love to have a pool that the kids could use.

but, maybe something i didn't like and wasn't able to experience was the pool area because the weather wasn't great when i visited

corner suite fairmont gold, absolutely gorgeous room, dramatic views of the bay, downtown and the pool , a lot of room in this luxury suite for a family of 4

lunch by the pool was terrible relaxing

service at the pool.

outdoor pool doesn t get a lot of sun as the high rise buildings shelter it

all of the drains drained without pooling

the location the room the bathroom, very nice, with a shower like a swimming pool

how close it was and had a bar near by

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

funky room design, great location, bar downstairs very nice. loved the free drink voucher

and bar poor and out of keeping with the rest of the hotel

about this property is just great, the location, the ambiance, the room size, the bar and restuarant

internet additional cost. gym was undergoing renovation.

and i m still dreaming about that chocolate cake on the room service menu

great location, friendly staff, early check in was very much appreciated after a long flight.

amazing staff - friendly and accommodating surprisingly warm outdoor pool nice room, great view

excellent pool and the staff accommodated my fussy preferences like pros.

attentive staff. good gym/pool. central location.

has pool and gym

gym & pool we’re great and size of rooms were terrific

drinks in bar - very expensive, but very nice vibe with piano player

from staff, room service, problem solving they are great in all aspects and we really enjoyed staying at

beautiful place and bar was lovely

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

staff went above and beyond by dropping off cookies for the kids in our room :)

i really liked booking a time slot for the swimming pool, as it wasn't crowded and at times it was had the pool all to ourselves

pool and hot tub was a great experience and more importantly, felt very safe with the covid

our son had a blast in the hot tub and swimming pool

staff were wonderful and friendly, the exercise area is exceptional and the pool/sauna/hot tub were terrific

location, loved the pool, rooms were clean and cool

the gym and pool were great and also the staff were very friendly and helpful

only downside was hot tub wasn't open but pool was ud83dude42

great location and nice view. really nice gym and pool area

great location. beautiful views. amazing pool and gym.

great customer service , excellent restaurant, gym , pool and jacuzzi. clean rooms

the holiday decor/ location /comfortable elegant room well supplied/ loved the pool

the pool and hot tub was an added bonus

great location very nice room great swimming pool

the only comment i have is that the pool was murky.

i also enjoyed their swimming pool

pool was great, room was spacious and service was excellent

full kitchen was better than expected and pool and hot tub were great

would be great if the pool area had adults-only times

more chairs around the pool. only 4 lounge chairs were available and they were always in use.

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

valet parking. swimming pool. restroom was so clean.

great fitness and pool facilities, good location close to waterfront, clean room!

more chairs around the pool would be good

absolutely everyone from the funny italian man that monitors the swimming pool, to cleaning staff to management and the front office

warm swimming pool and jacuzzi that we used every morning before heading to our adventures

the gorgeous pool and hottub and views from there

loved the swimming pool! especially at night.

that the pool and hot tub is outdoors

we were also given the opportunity to have a shower in the pool facilities to freshen up at night before catching our flight

small pool and jacuzzi

swimming pool entrance from outside

and pool seemed a bit dated and weirdly positioned

very friendly, hotel very nice, the gym nice and i looked at the pool but we didn't have time to go in

pool not open

the only downside is that the pool and fitness area is a long way from my tower

the pool area should be renovated

location is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

swimming pool was dreary!

we enjoyed the swimming pool and steam bath and used the guest laundry facilities

they have indoor gym and swimming pool

we were blown away with the food, spa/pool, night club, and location

pool is a bar, can't swim afternoon weekends

loved that we were able to play a game of pool and borrow umbrellas from reception on those unexpected rainy days

water pressure was good, bed and pillows were comfy, elevators worked well, pool and hot tub were relaxing

pool area could have been more inviting

the pool/hot tub could use a refresh

pool water was cold

had an excellent breakfast, kitchenette in the room, and a great pool and hot tub

facilities were good - gym, pool and coin-operated laundry

loved the pool and hot tub

no facilities at the hotel like a pool or hot tub.

i really love the spa pool at the hotel, we had it all to ourselves too.

wish there was a pool. wish the beds were a bit softer.

upon check in no one told us about the restaurant, pool or anything available at the hotel

jacuzzi was great, but it would've been nice if there was an indoor pool as well

it said it had a pool on the rooftop but that wasn t the case

no pool

for the price it could use a pool or a sauna something to justify the price.

we liked the fitness centre but the pool area was off-limits due to renovations

the property was great, the only thing that would have made it better is a pool.

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

comfy, clean, kind staff, great pool and fitness room, it checks all the boxes and more

views over english bay, clean, great bathroom and loved the pool, steam room and jacuzzi

cleanliness, location, pool, staff

book again, enjoyed the pool facilities and comfey bed

swimming pool was warm, clean just fabulous.

unfortunately the pool wasn t available at this time.

wonderful pool, friendly staff, beautiful room, great view!!!

staff are really friendly, everything was clean, the pool area was great and the location of this hotel cannot be beat

pool facilities were closed which was a small bummer, but otherwise nothing!

indoor pool area is looking a little dated and could use a freshen up.

the pool is amazing

exceptional stay! the pool is the best in downtown vancouver.

engineering staff getting earring from sauna floor boards the heated outdoor pool

warm welcome; friendly staff; good amenities; lovely bar; great outdoor pool

, had to ask room service for more towels

room service garbage left in from of the elevator on our floor

room service was difficult to get hold of, managed to get them on the third try at around 5 but no

luxurious sheets that make it hard to get up in the morning, and the plush towels feel like a spa treat

prior notification, the room service had been cancelled for 4 days

nothing really... good value, clean room, and bathroom, nice pool and hot tub

the pool, the restaurant!

warm pool, great restaurant, really attentive staff

to go outside to get to the pool but the kids loved swimming and our room was down the hall from the pool entrance so it wasn't

it was a lot better we expected, we had a nice comfortable room, all amenities inside, indoor pool with jacuzzi that my son loved

great staff, pool is nice and close to airport.

the pool and the room and the staff were nice.

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

location and pool.

the water in the pool is cold, maybe if there's a way to make it a little warmer

quiet, great whirl pool, excellent staff

hotel room was very quiet and clean and i also enjoyed the pool

property has a pool and fitness area

location to airport was great free shuttle early checkin was allowed friendly service and staff pool and whirl pool were both very nice comfortable

kids love the pool, i always hit the fitness roll for a quick workout- it s small but has treadmills ,free

i loved the pool and the room!

love staying here because of the pool, our kids love the slide

everything specially the pool my kids love them.

staff were very friendly, loved the pool slide.

pool was clean and fun for kids

no pool fitness facility lock was broken so was closed

pool

pool would be nice

no pool and not family friendly. was forced to book. will probably never book here again.

the only thing i could say to make it better would be a pool and hot tub

friendly staff, a starbucks on location and a very good waterslide at the pool which my 8 year old daughter absolutely loved

gorgeous pool area overlooking the fraser river

the pool area was nice and spacious. the food selection was great.

there was never towels available at the pool

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

our key would not open the fitness center and neither would someone elses so we had to get them to let us in

room all around great and will remember the nice kitchen facilities for future visits

my kids are happy to see that

he allowed a late check out, to accommodate my later flight the next day

free coffee- bonus! games for kids!

main reason we booked) was about the size of a hot tub

pool facilities require consideration entrance details from bernatchy street would be helpful

the pool was not clean though

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the bottom with dirty brown water and debris

pool wasnt maintained..