pool

not clean rooms and did not advise in advance of this or the closure of the pool

the only thing i could say to make it better would be a pool and hot tub

no pool and not family friendly. was forced to book. will probably never book here again.

hotel, outstanding location but was disappointed that there was no pool

pool facilities require consideration entrance details from bernatchy street would be helpful

were advertised as pool and breakfast available, neither were room was dirty and the hallways smelt mouldy and

water was not hot for showers for the first half of the trip, and the pool

the pool was not clean though

main reason we booked) was about the size of a hot tub

it was a lot better we expected, we had a nice comfortable room, all amenities inside, indoor pool with jacuzzi that my son loved

no carpet in the room. clean pool and hot tub. chinese food for room service.

although we didn't use them the ramada had an indoor pool and hot tub

to go outside to get to the pool but the kids loved swimming and our room was down the hall from the pool entrance so it wasn't

the restaurant and the clean comfortable room also they have a pool.

pool was great, especially with kids

had a great swim in the rooftop pool.

if the pool was open... but totally understandable due to covid restrictions.

loved the pool and hot tub

exceptional customer service amazing restaurant staff clean room lovely pool and hot tub

ould upgrade to cisco instead)

the room service could have been better

gym has old equipment that doesn t work well

room has it's own spa bath

, had to ask room service for more towels

pool available

sad the pool was still closed

the pool could of had some lounge chairs.

i wish the pool was open. but covid ruins everything fun.

the pool is not available...it's better if there's indoor one

comfortable beds, even had a swimming pool

view from the window, breakfast, location, soundproofing, outdoor pool

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

was very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

staff and always in good spirits, pool was open until 10pm

hot tub was not working and pool not heated

microwave , stove top, clean and airy, great for the couple of nights we were there, lovely pool and a great complimentary breakfast in the morning and served till 10am

we enjoyed the pool and breakfast, and the room met our expectations!

there is an indoor pool and hot tub which makes your stay that much

the pool and hot tub were very nice

the buffett breakfast and pool made things so easy for travel with the whole family

that we were able to get our full workouts in every morning and we loved the rooftop lap pool

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

how small the pool and hot tub was

the pool and hot tub was not working due to the weather

enjoyed the indoor pool and hot tub

rooms, pool

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes it great when traveling during cold rainy

the customer service was great. we loved the room, pool, gym and continental breakfast.

the kids loved the swimming pool it's open until 11pmud83dude0a

swimming pool and jacuzzi very wonderful

the room is so clean, the swimming pool and hot tub is warm and cozy.

i wish the pool has been open.

pool area is old

in restaurant very friendly and attentive walking distance to shopping and other dining lovely pool and fitness

another thing was that the room smell to pool chemicals

the pool was closed for renovation/winter which was not mentioned anywhere prior to booking and was

they also had a swimming-pool and a hot tub

pool only got sunlight early in the morning and the hot tub was out of order

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

pool was closed

the pool was awesome, and the meal in the morning was exception

the pool and hot tub were clean and we enjoyed having the pool opportunity

we really enjoy the breakfast and the kids like the pool

the pool was cold to swim in it an they never chang are sheet on the bed in are room

breakfast was great!! the place was fantastic. no issues at all. more than enough for two people

the hotel does not provide room service due to covid

gentle wake up call from the night auditor so i made my early hospital tests and allowing me a late check out if i needed extra time to head home

room with a view. nice gym.

we didn't have breakfast

room smelled like a pool, it was that clean and smelled fresh

so good staff and friendly.,so good swimming pool and free parking. so clean and nice hotel.

warm outdoor pool and hot tub, fairly central location.

location and really friendly helpful staff when we stayed it was quiet and we had the pool to ourselves

the pool and the beds

room with a queen size bed and jacuzzi tub, hot tub by the pool was one of the best, temperature, pressure was almost perfect

the pool hours could be open longer.

no pool

we missed the pool

it needs a pool

other useful amenities included a fitness room and guest laundry

the kitchen had plenty of extras such as oil and spices

to bring my blow dryer body wash ect having a washer and dryer was a nice bonus (which included laundry soap or pods)having coffee or tea ect was nice

kitchen had all you need bbq too outside if you needed one

5 more than planned on) we booked four nights and so used the very well equipped kitchen for all of our meals

was that the ability to cook meals is limited, or we could not work out how to be able to use the kitchen more effectively

quiet nice pool

needs a pool

we thought it had a pool on site, but we had to use the rec center across the parking lot.

a pool would be nice

pool not open & breakfast ran out @9:45am.

the had a spa that looked appealing

staff were very nice and the bar and restaurant were quite good

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

was great and good hours, jacuzzi tub room was a perfect stay comfortable, mt daughter loved the pool and hot tub on the main floor

including the temperature of the pool

had a great pool and hot tub we used on the morning of our departure before the most amazing continental

and rooms were very clean, the breakfast was delicious and had so many options, and the pool and hot tub were great for our kids

the pool was fun and clean and the breakfast was good

we’ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we’d be in good hands

clean and close to airport with shuttle

my kids didn't want to get up until i told them ihop was next door for breakfast

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

pleasant fitness center and hot tub

everything specially the pool my kids love them.

indoor pool and tennis courts give it that resort feeling and the plush bath robes are a nice added luxury

pool, hot tub

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

i loved the pool and the room!

the pool and hot tub were nice

the pool and the room and the staff were nice.

made to feel welcome, very reasonable rates, rooms beautiful and clean the bonus was the swimming pool- we were soon enjoying that

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

the kids enjoyed the indoor pool very much

restaurant food was average at best. pool was closed for season already.

warmer heated pool

ceasar salad , huge and very tasty , the staff are all friendly a d seem happy - loved the pool and hot tub- great view from it , very clean

pool was too busy

large balcony overlooked a lawned area and the pool, although the pool was closed in september and covered

quiet, great whirl pool, excellent staff

no breakfast included pool was an added benefit of the stay

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

property has a pool and fitness area

in was easy, nice dogs, good korean restaurant nearby, great price, kids loved the pool and so easy for the next day s flight

indoor pool was also open, no hot tub

the pool was open early as was the restaurant

couldn't use restaurant, pool or jacuzzi due to virus.

also got to go for a seim in the pool, very relaxing

were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great location for where i wanted to go

that we're able to see the richmond market for the first time we had some good family time in the pool our needs were met by housekeeping

there s a great gym, a pool, starbucks coffee, and the staff are extremely helpful

the pool area was nice and spacious. the food selection was great.

pool nd hot tub plus it was open till midnight and the store was open till 1 am , our room had the

there was never towels available at the pool

each time we went to the pool we were the only people there, which we absolutely loved

of life, but this place gave a great ray of sunlight - we had a hoot with grandchild in pool, and the breakfast provided met everyone s needs

no pool for the winter

very clean. nice pool

loved the fresh waffles, we loved the

friendly staff, pool is good,

elevator too slow, people walking in hallways wet from the pool

the pool was closed on our second night which was disappointing but out of their control.

pool and jacuzzi

clean, location, parking, pool and hot tub.

the pool and spa hub are great- hot and strong water on the roof top with the great view

comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top pool beside gym

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

i like the pool and the tv and the bed

great hotel. nice pool and spa. nice staff. super comfy beds!

swimming pool was nice and change room extremely facilities were exceptionally clean

the access for the pool was tricky for mobility challenges.

i didn't like the pool ambience- the music was way too loud and not at all relaxing

the amenities such as the heath centre and pool are clean and well kept

it has a large gym, pool, spa, large change room and shower facilities

pool area a little tired

the best was the pool and whirlpool and the gym the bedv was comfortable the shower was amazing

pool and hot tub were excellent and the on site bar and restaurant met my overnight needs

the gym is really well equipped and the pool is decent

booked it because of the swimming pool for our grand kids but it was closed until christmas

had the time to use more facilities eg pool and breakfast

i got to swim in the pool

the facilities included couldn't be faulted the swimming pool and gym were great

area and the floor around the swimming pool was ice cold

cleanliness excellent beds great pool buffet breakfast excellent

have been nice to have a small bar bridge rather than the bulky blue container

room service was excellent

however the worst part is the bar that all afternoon and evening was blaring out base heavy music which even on 11th floor was

tho is new but very shabby bar lounge

xed up a room service order), didn't have a mini bar.

the pool and location was close to everything we came to see.

the pool was great and was accessible to suit our schedule

swimming pool was grand too

no pool

loved the remodeled pool area

a guest laundry would be nice.

i asked for late check out and was refused due to hotel allegedly being fully booked

particularly liked the gym, hot tub and frankie's restaurant

value for money. supportive staff. good wifi and amenities, comfortable bed.

room service from frankie's italian restaurant at lobby level was quick and amazingly delicious!

no pool

only missed a pool for kids

size of the beds, the gym and pool area

enjoyed the pool

pictures make it look like the hot tub is a pool. i felt misled.

all facilities were open to us (swimming pool, sauna, etc

rooms, the pool and hot tub were open and available upon reservation system which was great we got an hours

great staff also allowed us to use the pool and hot tub before checking in.

the ability to text was very helpful when booking pool and gym

the rooms were beautiful and clean and we loved the sauna and pool space

great location. good value for money. pool & saunas.

the pool, did not use it

has a bar/ restaurant, pool hot tub etc

the location and the swimming pool

hotel staff, the room, view, location, the pool, dry sauna, steam sauna

pool is actually outdoor pool

booked it specifically because it had a pool

free airport shuttle and close to airport. good sized family room. pool open in march!

noisy partying in the pool that went on until the early hours of the morning

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

the rooftop pool and hot tub are beautiful and for a downtown building the rooms are a decent size

the pool and hot tub were great and the area is easy to navigate with lots of great food around

excellent position. great amenities like sauna and pool

nd of chilly in the winter though) and the rooms are separated from main living area which

location, comfortable and stylish rooms, nice outdoor pool/hot tub, and really fantastic staff

e to strike)

for shuttle to/from airport, despite ad for free shuttle

advertised as having a shuttle service to the airport, but did not

i didn't like the fact that i couldn't visit the pool area and gym. ud83eudd23

was a strike so the hotel shuttle wasn t running but we didn t know so stood outside airport for quite a while

amazing service. perfect location. relaxing pool area

outdoor pool, amenities are very nice and comfortable

a dip in the outdoor pool and hot tub was a perfect way to start the day

a hot tub and lap pool are outside on a private level where a restaurant and sitting area are

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

great location. pity the spa pool was closed

the pool area needed a bit of maintenance and cleaning.

-- we arrived late at night, and couldn't appreciate much of the grounds, but the gardens and pool area looked nice

even a heated outdoor pool that was very pleasant after a long flight

though at that hour we couldn't see much of anything

a criticism, but perhaps some kind of pool side drinks service would have been nice

the pool and the hot tub is also very nice

the pool and hot tub add on to provide exceptional relaxation

we could look out and see the harbour, cruise ships and other watercraft, the pool etc

the gym is excellent as is the heated pool on the roof

the pool, hot tub, and fitness center were also great

the outdoor pool is also

pool was clean, only service lady at pool was disorganized and slow…

the business center and pool area are perfect

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the

the pool facilities that guests can use were superb and a real pleasure to use

small piece of information we didn t realise ahead of our booking is that use of pool is not permitted for under 6 s, we wanted use of a pool as such would have booked else

pool and fitness centre the breakfast -simple but really sufficient, with a good coffee and orange

everything pool spa area location best city hotel i ve stayed in

the pool area was wonderful too

room was very clean and comfortable pool was absolutely nice and warm to swim in food from room service and restaurant was delicious

elevator took too long so we tried to take the stairs but the door to get on the pool floor was locked with keypad

well kept, excellent selection of art, excellent and non-crowded pool and gym

but the hotel is centrally located and very comfortable- we wished we had time to try out the pool too

garden with tall trees and a heated pool 7 floors up in the centre of the hotel was a delightful surprise

it was difficult to find way to get to the swimming pool, but the pool was beautiful. ^^

i only have one disappointment, i was only there for one night and the pool was closed for their staff function so i wasn t able to use that facility but i have

it's a beautiful place, and we spent a lot of our time on site enjoying the relaxing pool/sauna, the wonderful cocktail bars, and two different restaurants

i found the pool to be a little on the chilly side as well

beautiful hotel, lovely pool and great cocktails in the lounge.