breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the kids left, i went back to sleep, all good

there was kids running everywhere, throwing balls

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

loved the atmosphere. we loved that the pool was heated!

the friendly staff and open pool

wish we would have brought swimsuits to enjoy the indoor pool.

gym, pool and all other amenities are so good

the free breakfast and indoor pool...

pool was closed and obviously had been closed for a long time

a busy holiday weekend 4th of july, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool

chose this hotel because of the bistro/bar and outdoor pool

the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

said jacuzzi and inside restaurant/ bar did not have it only outside pool was bugs in

the inside pool was still too cold. need some more heat in the pool.

awesome bed and amazing in door pool

the pool needed to be cleaned (vacuumed). their was debri floating in pool water.

than the fact they were working on the patio so i couldn't go outside while the kids were in the pool

precautions pool closed fitness center closed and bag breakfast should include a price discount

problem was the sofa bed was way to small for both kids

breakfast awesome

they worked with me for early check in and late check out

the warm and freindly staff, the clean room, comfy bed, big towels and delicious breakfast.

breakfast was wonderful and offered so many choices

the pool was too small and no chairs

not bei gable to use their pool or sit on the back deck

the indoor pool water cold(freezing)

absolutely no furniture the pool area

ease of check in, clean, nice gym, pool area. quiet.

excellent location. nice pool area and lobby.

wish pool was heated but was very beautiful

my kids love the rooftop pool while my husband and i enjoy the night views on the relaxing outdoor furniture

location, near walkable restaurants, nice roof top pool

we used the pool the first day and the second day it was closed

pool is very lack luster for summer travel

that the pool was no available at least to lay in the sun.

beautiful spaces, very friendly staff, fun pool, and wonderful fire pit area

wish the pool was indoors.

the pool was closed!

small pool

the pool was closed ud83dude2b

pool was closed the day we came

pool is to small and in a bad spot

pool is closed due to covid and breakfasts are grab n go

about this hotel was exceptional from the breakfast, staff, pool, room, just everything

it had an indoor pool, and my baby loved it

the pool, the front desk clerk named michelle was wonderful

inside pool

not able to get early check in. pool was cold

clean pool and good service and great breakfast

nice pool. clean breakfast bar. nice check in people. everyone helpful

pool was very nice

had fun hanging by the pool

the pool was nice

were under construction and l think there should have been notifcation and the pool was closed on memorial day weekend also without notification

pool not operational

cocroach in our room, and the pool was not open

it would be nice if they would list on the website, when they open up their pool for the year.

it wasn’t posted that the pool was closed and the doors did not look very secured.

wishing i had to time to check out the pool and do the rewards program

a 100 deposit when i booked online i was under the impression that was with the 100 deposit, the pool wasn't up and running and stated i was upgraded to a

loved that it had an outdoor pool

outdoor pool available and open

pool

the pool and jacuzzi were great!

likes the full service that you provided,outdoor pool, basketball/tennis court fire pit all good

the pool area is due an upgrade.

pool was closed

didn t like the fact that the pool closed at 10pm

it was beautiful and i enjoyed the pool.

salt water pool, very clean, modern, everything is new.

location ...pool...corn hole...and grills.

inside pool was working

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

there weren't lots of kids so enjoyed the pool

i enjoyed the facilities that the hotel offered pool and outdoor hot tub

sucks the pool was closed for the season

staff to accommodations to the pool to snack options it was perfect

although i wished the whirlpool was opened i loved the swimning pool equally

nice pool area and restaurant

some people have a party very loud by the pool at midnight.

room, pool, bar, breakfast, location

small but nice swimming pool with plenty of seating, shade, and free towels to use

everything. the staff. the rooms. the pool. love it all.

great outdoor swimming pool

friendly staff, immaculate room. fabulous location. relaxing pool area.

pool area was relaxed and like a resort - well stocked with towels and plenty of chairs

the pool

room was spacious and we had a good view of the pool area

i could tell that the amenities (bar/pool) would have been nice but were shut down due to coronavirus (+)the pool area location is great mall near by and restaurants nice decor friendly staff (+)the room , workout center, pool and staff were all excellent! (+) beautiful lobby, bar/restaurant, health club, and swimming pool (+)the one stop shopping; lodging,restaurant,bar,fitness with peloton!!!,pool (-)pool was out of order and had been for a while (-)a bit further from southpark mall then i originally thought but still in nice great area, pool was average at (+)athmosphare and very nice pool area outside to relax

the gym would've been nice to work out in if i had stayed

location is great. nice bar and outside area.

room lacked some basic amenities and there was no maid or room service

despite the fact that i could hear kids screaming when i walked down the hallway, i could not hear it in my room

nice hotel with very nice restaurants within walking distance and the pool area was

wish it was cheaper. a lot of kids at the pool.

they have an amazing pool

hotel was clean, pool was amazing

the pool and workout room are nice

room service food was also good

the hotel for one night in charlotte south park, minutes only to the mall, free parking which was perfect and great smoking area infront of the lobby outdoors with benches

there was some problems with the gym and the spa area, which limited our access.

no room service

love the late check out of 12p

the pool was a focal point getting on and off the elevator, so it should be kept cleaned year round

i didn't like that the pool was cold

nice outdoor pool when the weather is

sharing a pic of the pool you see from lobby area.

perhaps during the summer time would be better with the pool

kitchen is a bonus

breakfast was very good. we really liked the kitchen and spaciousness of the room.

the breakfast some items stale, fruit not as fresh ( overall ok)

quality for price...having a full service kitchen was great

there were no towels in the pool area and no towels in the gym area

second floor access to parking lot.

the gym could have had more equipment

it is a truly lovely design with great public spaces, ample parking, free breakfast and huge rooms

the gym was never busy and well equipped

everything!!! bed size, room size, quiet and peaceful. great kitchen!!

the pool was perfection after a day in 100+ degree heat index

pool was outdoors, not indoors. limited no cost amenities.

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

is often hot and humid, but thats not courtyards fault and there is a pool and ac

property good laundry facility nice pool- water is good cool

the indoor pool was very nice

my sone and i were playing pool and a very drunk lady began to loudly use profanity

the pool table and community board games available in the lobby area were nice

the pool, no hot tube, too chlorinated.

clean and nice pool.

the kids would've enjoyed it, though, had it been a better experience

the bar was an added plus

gym was extremely hot. laundry room only had 1 washer working.

there were just too many kids in the pool at one time with no supervision it was a circus

- the sliding bathroom doors pinched the kids' fingers between the handle and the wall

great property, always clean, fab pool and bar.

we enjoyed the pool and the grounds

the room and the pool both were very clean. staff was friendly and helpful.

poolside billing charging guest accounts multiple times.

they greeted you before you could even see them, catered to you at the pool side and in room service just spot on

i definitely love the heated inside pool room - my main charlotte come to for relaxation

last 2 times i stayed at this location their is something wrong with the pool a month ago they said the air conditioner was out at the pool this time they said they shut

the pool was a little chilly, but other than that, everything else was great!

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

and it has pool inside that’s a plus

the hot tub/pool hours are restricted from 8am to 10pm.

suite was roomy, breakfast was delicious, pool area was clean and stocked with towels

the pool and the spa area were a little cold

pillows, entire kitchen setup was great, provided all soaps shampoos lotion, hot tub nice, big pool, staff was nice

but the kids and my cousin which is a adult told me the guy at pool area was super

wish pool was heated

ideally the outdoor pool would have heated so i could use it in october

staff was excellent, rooms very pleasant, pool was great, breakfast was good. coffee great!

the pool was closed even though they told us online it wasn't

the pool wasn’t open

the pool area was rather small but it served its purpose.

the pool wasn't up

pool was a little to small

outdoor swimming pool. it is april to bad they did not have an indoor pool

i was hoping the pool was a little bigger but i enjoyed it anyway

the pool clean

cleaner room spray for rodents false advertising of pool & breakfast

pool wasn't open

pool was closed and that is the only reason i went there!

for it coffee pot had grind in it i do not know how long there was no breakfast no swimming pool this is the worst booking

the pool was closed, and the breakfast was not so great.

with that being said, i didn't like the cold pool even with the sun shining on it all day

my son was obsessed with the breakfast options & the pool

she even turned on the fire pit so the kids sit outside after they got out of the pool

handsome facility. pool. great breakfast area

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

salt water pool was definitely the win

pool hours should start before 10 am and bed could be more comfortable

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

bar was very convenient and the location was great

had a bar and a pool

excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff

the pool was open and we enjoyed it

nice staff and pool also liked the bar onsite

carpets could use a good cleaning, had to walk through the lobby to get to the pool area

the apple juice at breakfast time was totally too sweet

asked not to be on the first floor and was on the first floor right by the janitors laundry room

also i my cards didn't work the next morning after breakfast

breakfast. central location. wonderful and friendly staff.

clean, nice gym, good location

longer hours for the pool

the pool deck was a beautiful way to begin my late afternoon restoration of a healthy lifestyle.

outdoor pool was not open and the rooftop patio was not opened during the day

pool don't stay open all night..

the room was clean and the beds were amazing so comfortable! my kids love the swimming pool!

the atmosphere and the pool were the highlights.

the rooftop bar and pool/gym were closed

i didn’t like the indoor pool closing early.

the pool closed to early when you have a late check-in.

the pool was warm and so much needed in that hot weather

pool wasn't cleaned out but that was to be expected given it was supposed to be cold

i didn’t use it, there was an indoor pool/spa

don't know about pool because we arrived late and it snowed the next day.

indoor/outdoor pool was heated.

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

the indoor pool and the covid safety measures make me feel protected

clean, lovely suite, fitness room and pool

it was clean ans staff was friendly. pool felt amazing

pool was ice cold

best part of my stay was having my grandchildren swim in the indoor pool with my family and i

the beds are really comfortable and it was very clean also the spa and pool

friendly, cleaness,pools, breakfast.

great place, the hilton pool is also included at the hampton. the hilton pool is open 24/7

like everything everything was perfect and great the whirlpool the hotel with pool and jacuzzi thinking about staying here

the pool was closed and i wanted to twin that morning

size of pool and pool hours could be adjusted

yes, the pool was closed.

the pool looked bigger in the pictures and i wish there was a hot tub.

the pool could have been warmer

only the pool is small and no jacuzzi!!

all amenities are up and operating again including the pool, a full gym and restaurant

the indoor pool and gym were small but nice to have

the pool was amazing the food breakfast was amazing

the view from my room was the inside pool and the side of the building.

the saltwater swimming pool was absolutely divine in february

fitness center was adequate

staff at the bar were definitely top notch

phenomenal customer service at front desk, early check in without an additional charge

i think they could do better with the food scene and the prices at the bar we’re kinda high

great location, i love the bar and restaurant, very beautiful city view at night

super clean, friendly staff, well stocked breakfast.

there were no glasses, cups or a coffee pot in the kitchenette

appreciate the stocked kitchen and amenities in the room

it's very hard to use your hair dryer and other appliances in the kitchen

close to our kids walking distance

the cost of parking was high. the breakfast was less than average

the room was spacious and the kitchen even had a dishwasher, and it was one of the best hotel breakfasts i have ever had

they offer a nice size breakfast selection and gym

breakfast was great location was great staff where amazing

the breakfast was simple but good enough

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

if the pool and fitness center was open

the pool was open however when my family entered the pool, 15 minutes later a staff member shouted at

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me to relax in the jacuzzi due to the covid-19 ud83dudc94ud83dude22 other than that

nice pool facilities; clean; great staff

room was beautiful and the roof top bar and pool were awesome

the pool bar, the coin, was fabulous

pool is best in charlotte and lots of dining and restaurant options around

i loved the pool and bar and the gigantic tv

hotel closed the pool on the last two dats we were there

great rooftop bar and pool area for relaxing afternoons

was more people than can fit in the pool and pool area

also when we went to the pool the gm jessy said the 4 cabanas were booked

size of the rooftop pool and bar area was underwhelming due to the large volume of guests during our stay

the hotel building shades the pool area.

you get a card key to access the hotel elevators, pool, laundry and your room

pool and everyone was nice and helpful

the bar, the pool and the dinner area was closed due to the virus so even though i understand, it would have

location, pool, clean, most of the staff.

pool not open

i didn't get a chance to use the pool area.

pool closed

good gym and pool.

the pool closes too early

pool was not available

i wish the pool was open a little longer

also, the pool could have been clean it was really dirty

very classy. i enjoyed it. the bed was incredibly comfortable. nice work station. lovely pool.

the pool was closed

the pool wasn?t open and some parts of the lobby could use some updating

pool closed early, was full of non guest when we arrived by time we got settled in it was closed

the pool not being open yet but it was good.

of snacks and drinks behind the counter as soon as you check in it is a very good place the pool was clean everything was on point very good place to stay value for your

wish the pool was enclosed

comfy big bed and fluffy pillows, outside pool top cool off when 97f!

pool closed early being it's summer!

the pillows and bed was awesome. the indoor facility is for find and the pool was warm.

the swimming pool is closed

towels supplied for pool.

no pool