don’t forget about the great salt water pool

the pool is outside

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet

pool was a little to small

outdoor swimming pool. it is april to bad they did not have an indoor pool

salt water pool was definitely the win

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

pool hours should start before 10 am and bed could be more comfortable

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

no yelling kids, loud neighbors or music, one of the best experiences so far, staff was friendly and attentive

the hotel was clean and breakfast was great

clean and safe. welcoming lobby, nice to go breakfast. great value for such a nice place.

in the morning i had hot breakfast

they only clean the room every three days?????? no hair dryer. no laundry bag

a/c not working well requested a suite and got a small room less towels gym not met to standards

the indoor pool and the covid safety measures make me feel protected

best part of my stay was having my grandchildren swim in the indoor pool with my family and i

inside pool

it was clean ans staff was friendly. pool felt amazing

nice pool and a great continental breakfast

indoor/outdoor pool was heated.

pool could have been cleaned. the water was murky.

don't know about pool because we arrived late and it snowed the next day.

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

has a pool that is outdoor with a portion that goes indoor as well

i like the fire pit area near the pool

with that being said, i didn't like the cold pool even with the sun shining on it all day

the outdoor area is so beautiful, with a nice pool

my son was obsessed with the breakfast options & the pool

my kids were sad the pool wasn’t open yet.

beds to sleep up to 6 & only one desk chair seemed strange, especially with having to take bagged breakfast to room to eat due to covid restrictions

very comfortable with full kitchen and refrig

and the breakfast honey great

breakfast was awesome!

breakfast spacious room kitchen equipped room

enjoyed their breakfast and public spaces

the front desk and bar staff were 2nd to none- sophia was thee best ever!

ev charging was a wonderful bonus, thanks!

breakfast was very good

cleanliness, breakfast selection was good. gym facility was good

the pool

but the kids and my cousin which is a adult told me the guy at pool area was super

i enjoyed the privacy and the pool and breakfast and the full kitchen

the pool and the spa area were a little cold

suite was roomy, breakfast was delicious, pool area was clean and stocked with towels

clean, comfortable beds, friendly staff, pool, spacious hotel, and the balcony

last 2 times i stayed at this location their is something wrong with the pool a month ago they said the air conditioner was out at the pool this time they said they shut

clean, nice design/set-up of room, pull-out mini-couch, indoor pool & jacuzzi, outdoor courtyard

the pool was a little chilly, but other than that, everything else was great!

the pool and nice music

i didn't like that the pool was cold

sharing a pic of the pool you see from lobby area.

smaller gym and pool, but overall very

perhaps during the summer time would be better with the pool

the pool warmer?

pool table and bar in the lounge area are great features

the indoor pool was very nice

onsite amenities, pool, bar, pool.

clean and nice pool.

were really looking for to a relaxing hour or so by the heated in-door pool

we enjoyed the pool and the grounds

wish the pool was heated but the spa was great :)

lovely pool with great seating and lounging chairs set out all over the property

i like to sit under the cabana at the pool for an hour,,, you charge way to much for it...

great property, always clean, fab pool and bar.

the breakfast and pool and size of the room was all nice

the kids did not care for carowinds but will stay again for the views, the pool, and overall experience

hot breakfast options weren't the greatest. eggs had an odd texture

it was also a bar there so it was really no need to leave the hotel

breakfast was good, could have been better especially with the huge lobby there. more offerings.

everything was great including the continental breakfast.

gym could have some free weights

easy early check in

breakfast hours were great

has a 24-hour gym and a nice pool

pool was great breakfast was good,hot, and fresh

need a place outside to sit, other than pool area.

the pool was closed

everything room was very clean pool was great and fitness center also breakfast was amazing and large selections staff was great

the pool and pool area was clean

the pool was nice and warm in the breakfast was great

pool needs updated.

pool was overcrowded to hot in there for a lot of people

wish the pool opened sooner so my kids could play before we left

unfortunately pool was closed but it’s ok

the pool was not heated and the safety bar at the pool was broken.

pool was clean & relaxing

i wish the pool was indoor

we were sad that the pool was closed for maintenance this most recent time

the staff and pool

dirty laundry still in our room from previous guest

employee i can't remember her name, she mention she was with laundry department, young african american, small petite, i think she had a dew tattoo

loved that our room had two bathrooms two bedrooms and a full kitchen

the fitness room was ok but not stocked with cleaning wipes or spray

wish it had a fitness center and wish they did housekeeping a bit more frequently

there was a balcony overlooking the pool

the pool was not easily instructed to get into

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

the cleanliness of the room, the staff, and breakfast was great!

charged me for early check in bring i was early had no place to go until check in at 3

staff was amazing the bar makes great drinks! the breakfast was good too!

the nosey kids....lol

enter my room without announcing themselves multiple times after i reminded them of the permitted late check out

pool and setting area outside

the staff was very friendly, the grill and pool was very clean and well kept.

the breakfast was mediocre. the pool was dirty.

the pool is nice

didn't like the fact that the pool stayed crowded so we weren't able to enjoy the pool

i would have loved for the pool to have been opened, we were looking forward to that

pool area was dirty and inside of the

have pool towels available

the pool was down the night we was there and we was not aware that was a bummer but all was okay

room service n pool

the pool wasnt very clean, the services at the hotel could be explained better

online said the pool was open, which was the only reason we choose this place, but when we got there, it was closed

the pool was good

were no towels near the pool, it was not critical for us, since our room was the closest to the pool, but it was

the pool

pool was fun

pool was still closed

the pool really didn’t look clean

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

comfortable room, nice pool but we didn't have time to use it. breakfast was great,

pool can be up a lot larger and the workout room was tiny

heated pool inside. close to the interstate.

also wonderful swim-out pool

kids loved the pool

and dinner buffet is amazing i would definitely recommend plus can't beat the hot tub and indoor pool

swimming pool not operational

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

ideally the outdoor pool would have heated so i could use it in october

smoking in pool area and smoking by front door so it came into pool area.

the pool wasn’t open

pool area was nice but the pool itself needed to be clean

salt water pool, very clean, modern, everything is new.

like the room, the pool that my grandkids could use visiting us - grandparents during thanksgiving

clean property, comfortable beds, nice pool

location ...pool...corn hole...and grills.

the pool area is due an upgrade.

the pool and jacuzzi were great!

had some great extras, pool, basketball court

liked everything about it da location da bed comfy can sweat play-in basketball and get it da pool to cool off i lloved my stay

pool and hot tubr

you get free coffee in the reception area and the pool was nice

pool looked like it would be fun but we didn't use

the pool was clean the atmosphere was peaceful

the pool was very nice and the restrooms by the pool was very clean, our cabin was very clean comes

really nice that it had a kitchen and a nice bathroom

the quietness, the pool area

i did not check out the pool or upper floors

the pool was perfection after a day in 100+ degree heat index

i liked the rooms with balconies overlooking the pool. next time i will request one of those.

the room and common spaces were clean and well maintained, and the pool was lovely

the staff, from bar to reception and restaurant were absolutely amazing.

we appreciated the complimentary happy hour and breakfast

the complimentary breakfast and happy hour drinks were all a

the suite was nice, the bar and the restaurant

everything but breakfast was best

the pool hours

clean room, hot tub, and pool area

it was a plus that the pool was open

small indoor pool, taken over by many kids.

small pool .

pool area was small

great breakfast buffet! nice pool! cozy beds.

spacious rooms/price/ location/pool/breakfast and front desk clerk.

the kids went to the pool for a little while

the fact that the pool was not open yet.

the rooms and breakfast.

hot water in the bathroom sink or kitchen

not that i didn't like it. a few more breakfast options would be great.

location, size of the room and cleaning & kitchen personnel are very nice

quality for price...having a full service kitchen was great

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep, parking and most especially its wonderful staff

great outdoor swimming pool

evening social and the pool were our favorites

the pool was also beautiful and so great on hot days

the pool

you had to ask for that towels be brought to the pool both friday and saturday.

some people have a party very loud by the pool at midnight.

the patio/pool area was spectacular and was lit up nicely at night

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

nice pool area and restaurant

the pool could use a bit more cleaning but it was good

the pool not being open yet but it was good.

pool closed early, was full of non guest when we arrived by time we got settled in it was closed

of snacks and drinks behind the counter as soon as you check in it is a very good place the pool was clean everything was on point very good place to stay value for your

comfy big bed and fluffy pillows, outside pool top cool off when 97f!

although i wished the whirlpool was opened i loved the swimning pool equally

staff to accommodations to the pool to snack options it was perfect

we enjoyed the pool

there was nothing i didn’t like. wish there was an indoor and outdoor pool

sucks the pool was closed for the season

everything but the pool wasn t open

the pool closes too early

i didn't get a chance to use the pool area.

pool closed

the pool wasn't available

room service on saturday night

ongoing construction and parking.

the beginning i thought it was gonna be a noisy stay , it was lots of kids running around near my room but then i was made aware that a wedding was taking place

the beginning i thought it was gonna be a noisy stay , it was lots of kids running around near my room but then i was made aware that a wedding was taking place

food we ordered at the bar was mediocre

the pool was closed

the pool lights were out which caused the pool to close earlier than we would have liked.

pool

i wish the pool was open a little longer

the pool wasn?t open and some parts of the lobby could use some updating

pool

they have an amazing pool

loved the swimming pool

pool closed too early an adult only swim would be nice from 10 pm to 11 or till 12 pm

hotel was clean, pool was amazing

the pool was so nice and clean

pool table

pool table available if you get bored and want something to do without leaving the hotel late at

we didn’t have to sit in our room we had the ability to hang and play pool or just sit and have coffee

it was to hot in the pool room to swim you couldn't get your breath

everything but no pool

the pool was closed.

kids loved the indoor pool

n-were present) , pool closed and workout space was not clean

the indoor pool wasn t available

great gym for workouts while traveling

i liked the gym and the breakfast

very clean and i was surprised there was a gym!

another key for the gym

speedy checkin, good hot breakfast, nice clean spacious room, friendly & accommodating staff

i could tell that the amenities (bar/pool) would have been nice but were shut down due to coronavirus (+)the pool area location is great mall near by and restaurants nice decor friendly staff (+)the room , workout center, pool and staff were all excellent! (+) beautiful lobby, bar/restaurant, health club, and swimming pool (+)the one stop shopping; lodging,restaurant,bar,fitness with peloton!!!,pool (-)pool was out of order and had been for a while (-)a bit further from southpark mall then i originally thought but still in nice great area, pool was average at (+)athmosphare and very nice pool area outside to relax

great staff, nice modern room, welcoming lobby , free parking

there was only one ice machine on the first floor. the bar and the restaurants were closed.

were traveling with kids and required a room with 2 beds

pleasant indoor and outdoor space, helpful and courteous staff, free morning coffee, fantastic gym

can do better with their breakfast and the pool was out of order

that the pool was not open as the kids were excited to come back from the baseball field all day and get in

staff stated the pool was green so we were unable to take advantage of it.

the pool was not suitable for my grandkids and i to get in . the staff advised me of that

no indoor pool or hot tub

kitchen was falling apart

clean, friendly customer service, great healthy breakfast, the breakfast area was so nice

it's very hard to use your hair dryer and other appliances in the kitchen

i was surprised that my 2 bed reservation included a kitchen with microwave, 2 burners, utensils, pots, dishes etc

the breakfast was delicious and the staff was very helpful.

no indoor pool and pool outside was to narrow

clean and i slept like a baby the hotel was quiet and not overly crowded which i loved the pool was amazing and the placement of the hotel was great as well i will be staying again i loved

pool wasn’t open, which it was a lil stormy so i’d imagine that’s why but it still

i will say if you are going for the pool option you may want to select another hotel

also having the pool close for

the pillows and bed was awesome. the indoor facility is for find and the pool was warm.

no pool

pool

thought we were going to enjoy the pool during our stay and when i checked in the receptionist told me that the pool was under

room however one of the rooms booked did not have a remove but you can control it from the tv the pool wasn’t open…it would’ve been nice to have that listed before booking but overall it was

pool was out of operation during most of our stay

it was too cold to enjoy the pool in february,

no indoor pool

unfortunately the pool wasn't open

lids everything was stocked and cleaned, while my husband and i waited for our room were played pool which was very nice, the room was clean the kitchenette was clean bathroom was clean no

liked that there was a shuttle to take you back and forth to light rail-drivers were all very nice and professional

very friendly and helpful, particularly the ladies that checked me in/out, and both of the shuttle drivers

a bar menu posted without any alcohol or a liquor license

i was able to schedule the shuttle to the airport during check-in

the gym facilities were

room and pool gym style

the pool was beautiful and the staff was overall amazing

pool was clean and enjoyable

pool was not open and my children really wanted to go swimming

that there wasn't a pool.

i only wish the pool was open. and more breakfast options.

pool was a little on the cold side however it was november

the pool was closed during the first night but reopened without and notifications.

the pool area needed to be updated.

i will be back and hopefully the pool will open after this covid mess is

bed and the room were great the breakfast was in a brown paper bag that included water and a breakfast bar

the location was easy. the staff was nice and breakfast was good.

the breakfast and the morning was great and the staff was nice

great breakfast

hot shower, breakfast, comfortable beds, quiet, good sleep.. not far from attractions.

the pool was a lovely to have a swim in after a long day

the pool was closed

wonderful staff, clean, good location, pool, breakfast was great!

pool was nice! staff was very friendly!

the location was great, hotel was very clean, friendly staff, very nice seating area by the pool, & it had 2 elevators so the wait time was minimal

room was beautiful it was clean the bathroom was clean but i never got a chance to go down to the pool i haven't tried the coffee and i haven't been in

the pool was not open. that was a big part of my relaxation plan while there.

it was super clean and really classy. super nice staff and a really clean pool outside!

the pool was close

that the pool was not open.

very accommodating. pool good size. grill area was great for our large group.

also, the kids loved the indoor pool

friendly staff, great location, fun decor (with pictures of local places/areas), kids loved the pool and size of room was great

so new and clean. location is good. nice pool. great price.

had an awesome time clean comfortable affordable and convenient awesome indoor pool

location of hotel pool lacked privacy and hotel parking full quickly.

we enjoyed outdoor pool

the pool was closed!

beautiful spaces, very friendly staff, fun pool, and wonderful fire pit area

heated pool wasn’t heated at all

breakfast was nice and fast helping uswith our travel

breakfast was good

location, quality, cleanliness, updates, breakfast, nothing not to like!!!!

easy access off i-77 good breakfast!

my kids really enjoyed it

wish my stay would of been at a better time to use the pool

nice pool area with fire pit, bbq grill, numerous seating and a clean pool

the pool hours were great and the location was great close to everything we needed including several

pool and fire pit!

the pool and firepit. very relaxing. loved loved loved the shower

the pool could have been longer and deeper at the deep end.

was available to the pool and room early the day before and as late as wanted the day after

pool was very small and closed when we were there

comfortable pillows and bed,a/c worked, good lighting, great breakfast, nice water temperature in pool

or at least the booking website advertised as having a rooftop lounge it does not and a heated pool it does not

not bei gable to use their pool or sit on the back deck

chose this hotel for the pool

the indoor pool water cold(freezing)

pool area is very small with nowhere to sit

ease of check in, clean, nice gym, pool area. quiet.

the indoor pool and workout room are well maintained

pool was a bit small

the pool was nice and clean small but good for the children to splash around in

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

the pool was a disappointment and wish there was more to it than a kiddie pool.

pool could be larger

the pool wasnt open.

cleanness of the room, pool, location,and hospitality

no indoor pool

really like the big power lines, while in the pool area

my kids love the rooftop pool while my husband and i enjoy the night views on the relaxing outdoor furniture

we used the pool the first day and the second day it was closed

pools was closed for maintenance… this would have been great to know as we came from minnesota

excellent location. nice pool area and lobby.

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

the pool was outside. should have been a indoor pool

great facilities (e.g., gym and pool), comfy beds, big rooms

would have used the pool if it was enclosed

guests can enjoy a wonderful view of the pool and fire pit area, ideal for relaxing or socializing while grabbing a bite during social hour

there is a great space outside with numerous tables, chairs, outdoor tv, pool, and small dog park

the pool was never opened.

person up front and it was clean and the pool

pool wasn’t open and wasn’t aware that we had to leave our towels on the outside of the door in

a bug was found in our room and the pool wasn’t open during the duration of our stay.

didnt like the pool was closed

swimming pool not working

location, offers bar and restaurant, indoor pool, clean

the scummy pool.

missed breakfast due to being in the pool, i believe it was supposed to be included and paid for lunch

pool & room was nice.

pool was small

clean quiet pool area was great rooms were great

the pool wasn't working but it will be fine

the pool hours

heater was broken on the pool

i will stay here again.... just when the pool open. i love the room & staff.

swimming pool not open cookies not available no restaurant close

the receptionist greeting upon arrival. pool, restaurant, bar.

kids swam in outdoor pool for a bit, was clean and a nice way to tire them out

the pool was unexpectedly closed