pool was covered and had not been opened this year

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was nice

nice swimming pool

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

the pool

the pool was clean and fun, and all of the staff was very nice and helpful

they even closed the fitness center and the indoor pool

the staff were friendly and attentive. the breakfast was very good. very nice pool.

the pool water wasnt clear.

pool wasnt cleaned very well!

the only problem i had was that the swimming pool was not clean.

the pool but the bottom was a little rough

the staff and the pool

you can hear people in other rooms. pool was out of service.

very comfortable good service great swimming pool

pool had a lot of kids, but that is to be expected as hot as it was

pool was closed due to covid

nice and quiet place. enjoyed the pool! staff was friendly room was nice and clean.

staff was very polite and let my group enjoy extra pool time after a long day on motorcycles!

closed for covid but not gym

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room also directions how to get to walmart and to places to get stuff to eat restaurants

if no breakfast let customers know . put up a sign on counter n add.

breakfast didn't get to use the pool

10 minutes to my job and 8 minutes to my gym

the pool was terrible & there weren't any lounge chairs to lay in.

pool hadn't been cleaned so not really accessible

pool was advertised and that is the reason we selected this property and drove two extra hours to

door to the pool locks upon exiting the building making it so you must go all around the building to reinter

the pool is disgusting

room breakfast and pool

pool was locked before the time it was suppose to be closed

no pool

pool wasn't super clean but hey, the common areas were top notch

the room was very clean and the pool was great.

the pool wasn't opened yet but it's still to early

they only had oatmeal for breakfast no meat or eggs, pool was closed.

the only thing that was a bit disappointing was that the pool was outside

pool is nice and deep

it woulda been nice if the pool was open

indoor pool and hot rub are nice along with work out area

website would be great, all hotels need to let people no about the breakfast and pool

the corners and along the wall in the pool area would've been swept a little better.

the pool was heated

close to everything we went to, nice pool area

it had a pool an it had a stove in the room an everything we needed to cook dinner

no pool

the pool wasn't open ***inserts sad

everything from the pool to vending machines to staff who were so genuine

something was wrong with the pool

clean and new rooms! swimming pool was very clean as well, the same goes for the gym.

pool could be bigger and the double suites could have two tv's instead of one

the indoor pool and the clean rooms.

the pool and spa

the indoor pool was opened (required 45 minute time slots with 6 people maximum) which was perfect time for my

the pool was a little small, however we never actually used it.

pool clean

this was one of the only, if not the only hotel in the area that had the hot tub/pool available and a hot breakfast

pool area was too hot inside

odd smell (chemical?) on the way to the pool.

revolving breakfast. for me not having gravy but one morning. i'm not much for oatmeal.

little more variety at breakfast would be nice but it was very similar to every other hotels’ offering since the covid

loved the amenities and kitchen areas

floors in the kitchen area and bathroom were sticky

the kitchen staff was nice and the breakfasts were good.

liked the pool.

everything from the dove soap to the pool. everything was perfect.

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

clean room clean pool

y'all, they even keep the bathroom in the pool area, spectacular

pool was nice and warm

pool bathroom was a disaster

the pool was a little small

the staff the room the breakfast and pool and in and outside 10/10

they had an indoor pool, but it was hot in there

due to covid the pool was closed which we were hoping it was open.

could not get into the pool area

the indoor pool area wasn’t open

loved the fire place, heated pool and the open breakfast where they cook the omelette the way the customer wants it

indoor pool had very strong chlorine smell & pool was on cold side

didn't enjoy breakfast bc the desk help was sick and coughing very bad

breakfast was sufficient and location is good.

the great nourishing and healthy breakfast

breakfast was only mediocre

i liked that the property was new. it was clean and it came with a small kitchen.

it had a pool, there was breakfast available in the morning.

pool wasn’t open yet and it was end of may. towels could have been cleaner

swimming pool

the pool was shutdown by an agency of the government.

the pool was nice but could have been a little cleaner

the swimming pool was dirty both days of our stay.

the pool was closed

the pool was closed so not much to do but overall a good place to stay for a night or

the pool needed to be cleaned

the kids enjoyed the pool

flooring in the rooms, easy access to freeway, pool was open and clean, staff was

available ice machine, pool closed, no kitchenette, needs stickies in the tub

the fact that the room was clean and it had a pool

it had a nice pool and rooms for a good price

no elevators no pool you will need to pay an additional $50 deposit fee

excellent, friendly staff! clean hotel! indoor pool! nice room! great price!

the grandkids loved the pool. the breakfast was good

the pool wasn't open but it wasn't a big deal

the pool had to much chlorine, the kids eyes were burning after swimming

room and inside pool

pool closed

that the pool wasn t open

no pool was available

pool wasn't open

nice clean cool nice pool great staff

i wish it had a pool

nothing just would recommend a pool

was nice, by us having children they was kind upset that the location didn't have a pool

where is the pool ?

no pool.

pool was closed with 95 degree weather

pool advertised, but was closed

pool

did not like the fact on here it said they had a pool, fitness room and free breakfast we get there and there was a sign saying they discontinued

from going onto floor, homeless people and trash outside, hallways and entrances filthy, outdoor pool unopened, breakfast was late getting set up

nice pool area

breakfast was good, tables were clean, staff friendly

the room was clean, and the breakfast was fresh and hot

clean and spotless, extremely comfortable beds, lush bathroom with good water pressure, great breakfast assortment, great location just off the interstate, overall 10/10 and well worth the

good variety of breakfast foods

the pool was nice

pool was clean

no indoor pool!

clean, comfortable, quiet, excellent staf, very good breakfast

it would have been nice if the complimentary breakfast didn't end at 9:30am'.

the room was clean and the pool was nice

the pool was not open the ice machine on the 4th floor did not work.

pool was nice, bed was very comfortable. glad that it was pet friendly.

pool wasn't opened ud83dude12

that the pool was closed

negative was i believe they were allowing locals to come in and out of the pool area

the indoor pool and the movie theater being right next door.

pool was very nice also

the bed was very comfortable and the pool area was a dream

have enough towels for the pool area and had to wait for them to given us towels to take a

our room smelled a little bit like cigarettes, and the pool was closed for cleaning.

i like the pool and the view of the city.

the pool wasn't available for the kids to swim

the outdoor pool, the staff particularly reginald the shuttle bus driver, the location.

pool is not available

location,nice staff, everything clean. i love the pool :)

younger teenage customers on pool

pool wasn't available

great pool facilities

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

the rooftop pool was great !

i also loved the view from the pool area

great bright room with a view. pool was a great relief at the end of a hot day.

pool was closed- not the fault of the hotel (covid)

good breakfast good to have free coffee and water available helpful staff nice pool

other than the pool being freezing, the stay was amazing.

i enjoyed most was the direct view of the pool

loved the bed & pool area.

friendly staff, convenient location, clean, rooftop pool was great!

the pool with artificial grass on the 8th floor was a neat feature

every day; friendly staff; close to trolley; close to attractions and beale street; nice whirlpool and pool area; entrances locked and used our room card to enter

outdoor salt water pool was beautiful

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

the location, pool, fitness room, breakfast room

location was nice. staff was great. breakfast/pool and hot tub were nice as well.

pool was not open

loved this location!! pool was wonderful. great rooms and staff!!

pool wasn't open i left items in

pool party on arrival no parking loud, screaming boom box being played out of people car no one

nice pool

i wish the pool had been an outdoors pool and the pillows were a little to soft for me

loved the pool

indoor pool and gym were excellent features, because memphis has amazing food, you will want the gym

decent workout space and pool

breakfast the room the location the indoor pool the convenient store inside and anna the manager has amazing customer

indoor pool great valet staff downtown close to beale

pool was crowded

everything was great, welcoming staff ,clean pool and central location.

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

in memphis and decided we’d bring my sister and her family out to enjoy downtown memphis, the pool and entertainment

pool closes at 7pm on wednesday

also beautiful pool and gym

ducks' march, gorgeous interior, history, breakfast, kind bellmen with our daughter. pool!!!

from the world famous peabody ducks, the amazing food, the gym and swimming pool and of course the amazing staff, this hotel is a must for

the indoor pool and comfortable bed. great view.

from the gm to the breakfast workers, everyone went out of their way to make our stay pleasant and exceptional

very clean and had everything we needed. beds were very comfortable. breakfast was amazing.

breakfast on weekends not starting until 7:30am

cristenie from the kitchen staff was absolutely amazing

breakfast gym was really nice!

the hot tub outside did not work and the pool was a little dirty

we enjoyed the bar, pool and other facilities.

great pool area

the pool and hot tub were open but not cleaned water looked green

loved the pool area and big hot tub, the fitness center was awesome too

hotel, i really liked the security with having to use your room key everywhere; elevators, pool and other areas

location was all around good just the pool was too cold to be a indoor pool room was super clean and everything was great view was good

clean rooms, friendly staff, pool and fitness room open round the clock, wifi, parking garage, and a great breakfast

pool is open 24 hrs breakfast was fantastic with lots of varieties

the pool was open (big plus because it was hot as the african savannah that weekend)

pool was very murky, cloudy.

the indoor pool and bar

indoor pool and hot tub and the hrs that it was open

the pool was awesome and the staff

the pool was closed for maintenance

we booked the hotel specifically because a pool is listed on the website

no indoor pool

swimming pool was close for health reasons

wanted to go swimming but the pool was close the entire trip.

the outdoor pool hadn't opened for the season, but the check in staff called the hotel next door and got

pool not open

pool is temp regulated which is nice

the pool was closed

i only wish the pool was ready but i understand that part

the pool, was full of hair balls, yuk,, that is the only negative i have.

great pool

loved the resort style pool too

it s a beautiful hotel once you use the pool area and bedrooms but the attached restaurant felt shabby with a confusing layout downstairs

loved everything they had to offer from room service at the pool side to room service for simply ice

clean and the pool and location

pool was closed again due to the pandemic but it could have been cleaned to keep up with

pool wasn't monitored enough

ilove the beautiful room really love the pool breakfast was amazing

their pool & gym was closed. wish we could have entered

the pool was closed

my son was having eye surgery, and we needed an early check in

good bath linens, good toiletries, excellent water pressure shower+sink, super clean, easy parking, good location

also kids soccer being loud very late at night

the location was okay but the grounds are unkept full of litter and parking space paint is failed

it and when i started to use it it just pressed black stains all onto one of my favorite shirts wifi was spotty and was there for work

freeway and come back to it again housekeeping never came but this covid era so to be expected pool and restaurant closed should have been open and

should enclose outdoor pool

free cookies during the week! great staff. pool area is nice. ok location. free parking.

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

pool was just blahhh...

the pool could be larger when there's a lot of people.

inside pool

i did notice that there was a lot of humidity in the hotel, probably from the pool

pool was warm though

breakfast was until 9 am, which was great and the inside pool was a plus as well.

the indoor pool was great considering it was too cold for an outdoor

have any complaints, kiddos would have like a deeper pool but other than that everything is great

kiddos were hoping the pool was bigger but was clean and worked fine !

the pool isn’t heated

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

the pool was in a great location

the outdoor pool was a big win if the kids were given a chance to score this hotel

it would ve been nice to get in the pool but overall nothing bad to say

grounds, courtyard, pool area and rooms very nicely kept inside and out and throughout

ran out of towels in the pool area but gave us some immediately upon asking

that the outdoor pool was not open just yet

-pool closes at 8pm so since we were doing other things during the day we never got to swim

the pool wasn't open the day we checked in

and the pool was not open although the pool at the hotel next door was

very good hotel , good breakfast menu , the room and pool are clean

the pool was closed

breakfast didn't have bacon and the pool was closed

great room, great food, great staff, and nice pool

great gym and pool area

also there pool was open ,it was a great experience this will definitely be the hotel i stay at every time i

the pool

the free breakfast is not good

did not eat breakfast. location was fine.

breakfast

it was clean were they did breakfast

the pool area was so nice

our room was close to the pool and during our stay their was a lot of kids playing in the pool so made the stay loud

the pool area is clean and pleasant with comfortable outdoor furniture

pool is small

great pool area. excellent breakfast, and extremely nice employees.

pool was closed

pool available, i was expecting to be able to swim

the pool was full of leaves and dirt days after rain storm.

out door pool

everything except the pool was closed

breakfast was grab and go, but it had a lot of variety

the breakfast was terrible! the worst we have ever had in a hotel.

the breakfast wasn't bad

breakfast was good . i'd just prefer that those juice cups were a little bit bigger.

no breakfast in sunday when i paid for breakfast included.

breakfast was great and the hotel itself was great

was amazing from location to room to staff and breakfast was a bonus

the breakfast was great every morning and they have the friendliest staff

breakfast was pretty good as well

breakfast was mediocre