breakfast was better than other quality inns we've stayed at and we liked the old charm of the

the kids left, i went back to sleep, all good

there was kids running everywhere, throwing balls

there was a huge group outside and in the lobby with kids throwing food all over, in the elevator and on the second floor

that and no actual breakfast just 2 bags with a couple items and there was myself and my 3 kids

loved the atmosphere. we loved that the pool was heated!

the friendly staff and open pool

wish we would have brought swimsuits to enjoy the indoor pool.

gym, pool and all other amenities are so good

the free breakfast and indoor pool...

pool was closed and obviously had been closed for a long time

a busy holiday weekend 4th of july, the property decided to chemically treat the pool during the open pool hours instead of conducting the cleaning during the night when the pool

chose this hotel because of the bistro/bar and outdoor pool

the lobby is pretty, the pool was nice, the outdoor fire pit area was nice as well.

said jacuzzi and inside restaurant/ bar did not have it only outside pool was bugs in

the inside pool was still too cold. need some more heat in the pool.

awesome bed and amazing in door pool

the pool needed to be cleaned (vacuumed). their was debri floating in pool water.

than the fact they were working on the patio so i couldn't go outside while the kids were in the pool

precautions pool closed fitness center closed and bag breakfast should include a price discount

location, roof top pool, safety, restaurants and shopping within walking distance

the pool

wish pool was heated but was very beautiful

location, near walkable restaurants, nice roof top pool

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

ease of check in, clean, nice gym, pool area. quiet.

the indoor pool water cold(freezing)

the pool was too small and no chairs

pool area is very small with nowhere to sit

absolutely no furniture the pool area

pool is closed due to covid and breakfasts are grab n go

only thing i did not like about the hotel was the pool being closed the whole weekend

pool was closed the day we came

pool is to small and in a bad spot

was an all around nicole comfortable place to stay, a little disappointed that they had the pool shut down and it was only 4 pm, and check in was at three but arrived at 4 and room wasn’t

my kids loved the indoor pool

low price, continental breakfast

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

the warm and freindly staff, the clean room, comfy bed, big towels and delicious breakfast.

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

the pool, the front desk clerk named michelle was wonderful

not able to get early check in. pool was cold

desk friendly, indoor pool, bed was comfy, room overall nice and very clean, liked the dove products in the

clean room and overall hotel, excellent hot breakfast, pool was nice, people were friendly.

it had an indoor pool, and my baby loved it

heated pool wasn’t heated at all

location of hotel pool lacked privacy and hotel parking full quickly.

beautiful spaces, very friendly staff, fun pool, and wonderful fire pit area

we were able to picnic on the patio near the pool

we enjoyed outdoor pool

clean pool and good service and great breakfast

nice pool. clean breakfast bar. nice check in people. everyone helpful

pool was very nice

had fun hanging by the pool

the pool was nice

property was clean, close to local shopping, the pool was kept clean and the water temperature was very comfortable

loved that it had an outdoor pool

comfortable bed and nice room. very clean pool and wonderful staff.

pool was open

wishing i had to time to check out the pool and do the rewards program

were under construction and l think there should have been notifcation and the pool was closed on memorial day weekend also without notification

pool wasn’t open/available

pool was out of order, but that was ok

she stared and rolled eyes at me the entire time i was in the lobby for breakfast, and the pool wasn't open

pool not working and we were not advised before making the booking.

the pool and jacuzzi were great!

likes the full service that you provided,outdoor pool, basketball/tennis court fire pit all good

the pool area is due an upgrade.

pool was closed

didn t like the fact that the pool closed at 10pm

it was beautiful and i enjoyed the pool.

salt water pool, very clean, modern, everything is new.

location ...pool...corn hole...and grills.

inside pool was working

kitchen , living and bedroom i absolutely love it … but the main reason is the heated pool

the pool was a focal point getting on and off the elevator, so it should be kept cleaned year round

no indoor pool

didn’t like that the pool was closed and the bar

the parking lot is big enough and the swimming pool is outside

location, very quiet, very clean, friendly staff, good outdoor pool, hot breakfast, self cleaning elevator buttons, lots of parking, great shopping and

pool was not in service

pool wasn't open

for it coffee pot had grind in it i do not know how long there was no breakfast no swimming pool this is the worst booking

pool was closed and that is the only reason i went there!

like the pool was broken the last time we stayed 4 years ago and was upset no breakfast when y’all still

the gym could have had more equipment

great location, lots of free parking, clean and spacious room

coronavirus had gym, pool and kitchen closed.

enabled cooking, reheating of delicious bbq leftovers, making breakfast early

breakfast was awesome!

the pool was clean and the water temp matched what was needed with the temperatures outside

pool table and bar in the lounge area are great features

the pool, no hot tube, too chlorinated.

onsite amenities, pool, bar, pool.

the pool table and community board games available in the lobby area were nice

very comfortable. good location. great breakfast. great staff at front desk.

the bar was an added plus

gym was extremely hot. laundry room only had 1 washer working.

the gym is poor with only 6 machines, no tv remote and limited weights with no mats to stretch or

the ev charging was a great value along with community shopping, restaurants and other venues cultural

great property, always clean, fab pool and bar.

they greeted you before you could even see them, catered to you at the pool side and in room service just spot on

the pool as well but it was a little dirty considering on the photos when booking looked immaculate

poolside billing charging guest accounts multiple times.

lovely pool with great seating and lounging chairs set out all over the property

ideally the outdoor pool would have heated so i could use it in october

the pool wasn’t open

no wish pool was 10ft

wish pool was heated

fitness center is small but nicely equipped and the outdoor pool was clean and well maintained

there weren't lots of kids so enjoyed the pool

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

although i wished the whirlpool was opened i loved the swimning pool equally

sucks the pool was closed for the season

we enjoyed the pool

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

clean, comfortable beds, friendly staff, pool, spacious hotel, and the balcony

and it has pool inside that’s a plus

pool was very nice plus outside fireplace area was nice

the pool and nice music

the hot tub/pool hours are restricted from 8am to 10pm.

loved everything except the pool chemicals made our eyes burn and my daughter had a burn on her skin

pillows, entire kitchen setup was great, provided all soaps shampoos lotion, hot tub nice, big pool, staff was nice

the pool and the spa area were a little cold

but the kids and my cousin which is a adult told me the guy at pool area was super

some people have a party very loud by the pool at midnight.

we love the pool , breakfast was amazing

small but nice swimming pool with plenty of seating, shade, and free towels to use

room, pool, bar, breakfast, location

nice pool area and restaurant

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep, parking and most especially its wonderful staff

room was spacious and we had a good view of the pool area

evening social and the pool were our favorites

good included breakfast and cute pool/patio in the middle

the pool

i could tell that the amenities (bar/pool) would have been nice but were shut down due to coronavirus (+)the pool area location is great mall near by and restaurants nice decor friendly staff (+)the room , workout center, pool and staff were all excellent! (+) beautiful lobby, bar/restaurant, health club, and swimming pool (+)the one stop shopping; lodging,restaurant,bar,fitness with peloton!!!,pool (-)pool was out of order and had been for a while (-)a bit further from southpark mall then i originally thought but still in nice great area, pool was average at (+)athmosphare and very nice pool area outside to relax

the staff was amazing. accommodated an early check in and room change. free parking.

they also do not do room service due to covid anymore

i came to get away from my kids only to listen to someone else’s all night the whole two nights stay

clean gym with plenty of equipment for a good workout

hotel was clean, pool was amazing

pool was huge and had a beautiful waterfall at one end

the pool and workout room are nice

they have an amazing pool

hotel pool rooms

quality for price...having a full service kitchen was great

kitchen is a bonus

had a very comfortable suite with kingsize bed and kitchenette

i liked that it had a kitchen. i like how the sitting area was separate from the bed.

good location for my purposes. nice room with full kitchenette and small dining area.

kids loved the pool

parking, and having to go back to the parking deck by myself very late at night, and being

of parking, spacious rooms, comfortable beds, friendly staff, good food at restaurant, awesome

the beginning i thought it was gonna be a noisy stay , it was lots of kids running around near my room but then i was made aware that a wedding was taking place

it was wonderful to have the gym and pool when it was 30 degrees outside

the pool is nice as well

is often hot and humid, but thats not courtyards fault and there is a pool and ac

i did not check out the pool or upper floors

nice view of the pool

the pool was perfection after a day in 100+ degree heat index

great rooms, included breakfast, had a pool and dog friendly.

great breakfast, like the omelette s

the kitchen area was also large with a coffee maker, toaster, sink, apartment-sized refrigerator and a

clean rooms, friendly staff, great breakfast

kitchen was falling apart

handsome facility. pool. great breakfast area

the pool is closed

the outdoor area is so beautiful, with a nice pool

she even turned on the fire pit so the kids sit outside after they got out of the pool

beautiful inside and out including a firepit and swimming pool,

lovely outdoor pool, managers reception with free drinks, free parking, free hot breakfast with a mto omlet

i was hoping the pool was a little bigger but i enjoyed it anyway

the pool area was rather small but it served its purpose.

pool room bed bedroom

the pool is outside

pool hours should start before 10 am and bed could be more comfortable

salt water pool was definitely the win

in (which were resolved), couldn't turn on fan to use as white noise without turning down a/c, pool was closed, fitness room was

entire staff from the front desk to restaurant & bar were extremely professional and friendly

bar was very convenient and the location was great

clean, nice gym, good location

the hotel was clean and breakfast was great

we enjoyed the room and location. breakfast was great.

in the morning i had hot breakfast

ev charger would not work for us, breakfast a bit skimpy

longer hours for adults at the pool because during the day the pool and the jacuzzi is full of children

pool could have been cleaned. the water was murky.

common areas were clean updated,pool area clean

the pool/hot tub were stocked with towels

has a pool that is outdoor with a portion that goes indoor as well

best part of my stay was having my grandchildren swim in the indoor pool with my family and i

nice pool and a great continental breakfast

clean, lovely suite, fitness room and pool

pool was ice cold

the indoor pool and the covid safety measures make me feel protected

pool don't stay open all night..

beautiful & modern decor loved the indoor heated pool .

longer hours for the pool

the room was clean and the beds were amazing so comfortable! my kids love the swimming pool!

the pool was closed due to maintenance.

excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff

had a bar and a pool

nice staff and pool also liked the bar onsite

food was excelent. beautiful pool area

the style of the room and the pool area. the breakfast was excellent also.

the pool closes too early

indoor pool was just too cold.

pool was not available

the pool was close i booked the hotel cause i was planning to use the pool

the only major issue we had was we stayed at this particular hotel because of the pool bar

room and pool

no pool and my sister said poor water pressure

the rooftop bar and pool/gym were closed

the pool was warm and so much needed in that hot weather

i didn’t like the indoor pool closing early.

breakfast pool. service. great room. very clean

comfy big bed and fluffy pillows, outside pool top cool off when 97f!

the staff was very rude and made it get out of the pool before 8pm the posted closing time

of snacks and drinks behind the counter as soon as you check in it is a very good place the pool was clean everything was on point very good place to stay value for your

pool closed early, was full of non guest when we arrived by time we got settled in it was closed

pool

wish it had an indoor pool and continental breakfast included

also, the pool does not have water in it, but it is before memorial day

the pool faced towards the interstate, therefore not very relaxing hanging out there.

i wish the pool was open a little longer

the pool was nice and warm in the breakfast was great

pool being closed

loved the breakfast, pool, and look of everything

my kid loved being able to use the pool no matter how the weather was outside

beautiful totally renovated hotel in a great location. great gym and pool.

the pool was closed during my stay.

i had a 3rd floor room overlooking the pool (which included a small patio perfect for my morning coffee)

the pool was not easily instructed to get into

the pool was lovely and the trees were amazingly beautiful

there was a balcony overlooking the pool

staff were so friendly and the front desk clerk actually went and printed coloring sheets for the kids during breakfast so they would have something to do

comfortable beds, quiet, double room with sofa more comfortable with 2 adults 2 kids

that was the date of our stay, and it made it tough with the kids

the nosey kids....lol

great breakfast and very friendly staff

the kitchen is very nice. having two rooms is great.

employee i can't remember her name, she mention she was with laundry department, young african american, small petite, i think she had a dew tattoo

personal friendly, excellent value, good area accessible different restaurants room have small kitchen

i like it has the shower set up and a kitchen incase i wanted to cook

the common areas. the fitness center

pool was locked and the hallways were stink from trash

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late into the night

pool was out

the indoor atrium pool area was beautiful and spacious, giving the resort a tropical feel no matter the weather

have pool towels available

friendly, cleaness,pools, breakfast.

the pool was closed and i wanted to twin that morning

the beds are really comfortable and it was very clean also the spa and pool

breakfast, pool and room were all perfect

swimming pool could open up to the outside.

the restaurant and bar were closed for the entire day! the pool was also closed

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

and the bar area is good and bar tender is nice

i think they could do better with the food scene and the prices at the bar we’re kinda high

equipment in the fitness center, no dumbbells etc

your pool wasn't open.... make bacon apart of your meat choices....

pool was well maintained

the amenities despite the pandemic. the pool, breakfast and very clean

the pool

the pool wasnt very clean, the services at the hotel could be explained better

i was able to get in the pool but over all i enjoyed myself

the saltwater swimming pool was absolutely divine in february

the view from my room was the inside pool and the side of the building.

the pool closes too early , lol

the indoor pool and gym were small but nice to have

thought we were going to enjoy the pool during our stay and when i checked in the receptionist told me that the pool was under

pool

pool closed early being it's summer!

towels supplied for pool.

the pillows and bed was awesome. the indoor facility is for find and the pool was warm.

the pool could have been warmer

there in april and the sun doesn't hit the pool area until late evening so my hopes of relaxing in the sun by the pool was not applicable

the pool looked bigger in the pictures and i wish there was a hot tub.

only the pool is small and no jacuzzi!!

no hot tub, but a nice pool area.

the gym was awesome

boys loved the gym

breakfast in most hotels seems fairly bland but at the price, comfort and quality of the

the staff was friendly and accommodating with a late check out

late check out!!!! great for my flight time!

this hotel is very modern and fun to stay in. the pool was warm and breakfast was good.

the staff was very nice ,house keeping was great ,it was so different from other hotels from the pool table in the lobby with the board games and the dining area

lots of things to do (pool, gym, pool table) though we didn’t utilize any of it this trip, my family is looking forward

the pool was so nice and clean

we didn’t have to sit in our room we had the ability to hang and play pool or just sit and have coffee

kids loved the indoor pool

heads up they just opened but the pool isn't

the pool was closed.

pool was kind of small.

for price pool should be accessible

they offer a free shuttle service within 3 miles of the hotel which was awesome

shuttle to and from airport, room size, helpfulness of staff, decent price on such short notice

friendly and helpful staff. shuttle service to the airport was very convenient.

the shuttle to the airport was really convenient

reception was great and so were the shuttle drivers. i'm very happy that i chose to stay there.

that there wasn't a pool.

pool was not open and my children really wanted to go swimming

pool was clean and enjoyable

pool was closed construction going on. didn't know until check in. room was comfy.

pool was locked early a couple of times during our stay

the staff, the room, the breakfast, everything far exceeded our expectations

kitchen staff was amazing, items were readily available and i love that there was turkey sausage

friendly front desk staff tameka and chi chi, the amazing kitchen, work desk and chair,bed, downtown view, whole foods next

the cost of parking was high. the breakfast was less than average

staff was amazing and very accommodating, from the front desk to breakfast staff