they even did our laundry for us

best bar and bartender in town. nice beach. room a/c worked good which is important to me.

a bar fridge and coffee maker in the room

location was perfect. loved that there is a restaurant on site with room service. great staff.

room service also makes the sunshine view hotel and restaurant an overall excellent experience

pool was fantastic

we loved the hospitality, the room, the view, the pool, and the amenities.

lovely little pool

lovely pool, very gracious hosts that make you feel like you’ve come home

loved everything about the property:m; the cleanliness, proximity to the water, the pool, and most especially the kindness and helpfulness of the staff marina & her father mr

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

they need to fumigate the pool area, mosquitos look like airplanes, and everyone get bitten several times, so we had to leave

the pool was beautiful

there is no complementary breakfast and the restaurant opens until 10 to serve breakfast

breakfast was poor, and the prices of their food and drinks were outrageously high

the owners are fantastic! the facilities were great and there's even a pool!

cheap place to stay, very friendly and helpful staff, nice pool area, shower had hot water.

secure parking, a small swimming pool, nice yard and quiet location

dirty, unkept, filthy swimming pool.

only bad part was that the pool wasn't in service

the pool and free breakfast!!

the location in front of a small lagoon, the swimming pool, the atmosphere is very nice

the place, the commodities the lagoon and the pool

the hotel is really beautiful and private with a nice swimming pool

the mosquitoes at night in the pool were not something we would love to experience again but at least in the rooms there are no

i would say they should start breakfast earlier

the restaurant is meant to offer continental breakfast but they had nothing prepared including no coffee at 8am

breakfast was limited.

and now, the piece de resistance: breakfast

got the suite and bed full of ants, breakfast for free was 1/4 of a mug and 3 half cm slices of fruit plus tea

the place is beautiful the pool was at the perfect temperature

pool

com lead me to believe all rooms were situated with entrances towards the pool

lots of space, beautiful outdoors, great pool, hammocks

construction, deserted, pool not working, restaurant closed

the pool is north facing with the hotel in a u shape around it so not sure if it gets much sun

beautiful ocean view and wonderful rooms and swimming pool

nice spacious rooms and bathrooms. good location and nice pool.

the beds were very comfortable, pool was nice

the pool

everything! especially the lovely pool top pool which was a surprise.

the bed was so comfortable!!! loved the pool, terrace and coffee machine!

having a larger room for a multi day stay was great and the 24 hour pool came in handy on the really hot days

very relaxing rooftop sitting area with a small pool that overlooks the water

nice roof terrace with a small pool, overlooking the sea

also, you can't take your own drinks at the upper deck near the pool

the pool was awesome, the view on top was amazing

the rooms are large, and quiet, with good beds and the rooftop pool is excellent

pool was huge and warm

hotel is quite new with a modern reception, meeting rooms, swimming pool, gym and restaurant are on the roof with the best view of the city and caribbean sea

loved the indoor pool

wifi didn't reach the rooms but was strong enough in the lobby, restaurant and pool areas.

i also enjoyed the pool

the pool

i didn't like the curfew of the time for the pool.

i didnt like that the pool was so close to the lobby, i felt watched.

pool was dirty, the walls in the room were dirty too, the menu in the restaurant was only in

the pool was a little small but very nice area to relax around it.

beds were a little hard and the pool needed to be cleaned.

the swimming pool is small

pool was not good they did not allow any drinks they made everyone shower even to sit around the

the pool was quiet relaxing ng a nice setting

they have a nice pool and bistro that serves beverages and

the pool was close,but that was okay..

t enjoyed using the pool with patio area and its trees

the view was really nice, i loved that we were by the pool it was nice.

the pool and great breakfast

the pool was nice and room were in excellent conditions.

easter break there were a lot of children, which is fine, but some of them were very noisy in the pool

didn’t like that the fact that you guys said no smoking and by the pool area smell high off weed

pool side is a sad place, rooms should have a closet for bags and luggages and request for a fridge

the room was spacious, clean and with a good view of parking lot . the pool was great

i enjoyed the breakfast buffet and the pool

the pool not being open at late hours.

that the swimming pool closes so early was not to our liking.

very friendly staff. enjoyed the clean pool.

the pool was

love the pool and the view.the staff was very helpful when needed .

the pool

their was no chairs to lay down on at the pool

the pool

pool is lacking maintenance

central to the downtown but cheap cabs to get around, the staff does a great job cleaning and the pool was great

pool was filthy, we could not swim in it

the beds are comfortable and the pool is clean.

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

great host, great location, good traditional breakfast

amazing location right on the lake, lovely staff, great breakfast.

location, super friendly hosts, delicious breakfast in the morning, very cute and comfortable cabins

the breakfast was great, and it was an added bonus to have use of the fridge

great breakfast

extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

you pay a lot for a room and it doesn t even include breakfast

min taxi each way to other restaurants) because between breakfast, lunch & dinner we had eaten everything available

we ate out 2/3 nights

when it comes to breakfast, lunch or dinner, the team at the michelin star restaurant will be available with a host

also, including a basic breakfast in the room tariff would be much appreciated

the pool was nice.

the pool and the surroundings.

pool broken, ac leaking, no hot water, dead insects in original room, lots of dogs, no restaurants

the pool was a little dirty, and oddly enough we didn’t have a toilet seat in our bathroom

the pool isn’t working

the bar and beach chairs are beautifully located at the lake, and we didn't miss a pool at all

and comfortable, but the showstopper is the location at the lagoon which is basically a huge pool

the water was incredible and the private pier with bar felt really special

the bar only opened at 1:00 pm, even though there were already around 12 guests there by 10:30 am

had a facial at the spa and it was very disappointing

food , drinks, pool , ambiance all superb and very

can tell that the hotel opened recently : the spa/ gym building is in construction

we had a massage at their spa which was excellent

breakfast started at 8 and we managed to get an early breakfast ready at reception when we had to

the breakfast included in the price of the room is not buffet, only a couple options available, we

restaurant not the best & breakfast a little poor

the swimming pool was fantastic and access to lake bacalar was easy

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

hotel on lake front, with pool with lake view

the self-serve coffee station, the pool and the quality of the shampoo/soap in the rooms were great

they have no pool and access to the lagoon is hard since there are no stairs to get in and out and the dock is

didn't love the pool in our unit

loungers around pool area and docks are v pleasant

view from room, bar & pool area were heavenly

before we even arrived

had a private pool room but we couldn t use our private pool because the water is cold and the filtering was

middle of the night luckily there were some available, otherwise they would have slept by the pool

swimming pool was cold

the pool is tiny but nice

the outdoor facilities, including the swimming pool and the deck by the lake, were superb

quality was inconsistent and the staff didn t always come down to the pool/dock to refill drinks

there is also a swimming pool and access to the lake, where you can swim, snorkel, or rent kayaks right there

view was stunning, the pool was great, access to lagoon, a great walk to the cenote for the day

the view and the pool area was beautiful.

cash only restricted is when using pool area and evening meal.

the most beautiful view and access to the lagoon, great pool very clean

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

wonderful facilities to swim in their heated pool and in the lake

and paddle, has a nice restaurant which serves great food, and the view on the lagoon from the pool and the restaurant is stunning

only netflix showing on tv

location is fantastic the sun decks the infinity pool the garden is magnificent

to sit/lay by your pool/the lagoon no cushions on hard slatted chairs

small pool

the pool and exterior area are wonderful, as are the rooms

only thing i didn't really like about this place is that they open up the pool and facilities for day use so you get a number of people coming to use the hotel but who

very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is tiny but with the lagoon right at your doorstep you really don't need a swimming pool

shower, comfortable beds, sliding doors opened to our own deck with hammock with view of the pool, garden and lagoon

anticipate our needs, (for example, bringing fresh towels as soon as they saw us approaching the pool), and to provide information about the property and surroundings, restaurants, tours etc (+) it seemed very new and we just loved the design of the rooms, the pool and everything (+)jr suite is very comfortable, the pool area as well (+) nice pool (+) also the pool area was great for the baby to play around and the staff were friendly and (+)the grounds and the pool were nice, the staff was great

gorgeous cabanas, comfy bed, lovely shower and good breakfast

some wifi problems.. but fine

the breakfast is ok, the restaurant staff is very nice

wifi very weak

location right on the water with a big back yard small pool and nice dock to look out onto the seven shades of blue water

pool and lagoon area is beautiful and great to relax staff is very friendly amazing sailing tour on

really nice location on the lagoon at the back, with nice pool and bar area

hotel is beautiful, the pool is a great idea if you are not that into swimming

sup, kayak, pool, restaurant

the hotel is really quiet and relaxing , loved to chill by the pool and there is also a very nicer restaurant with wood oven pizzas

and used a couple of day passes to other places during our 4 night stay, plus had a small pool to enjoy onsite when we were feeling lazy

charming, nice pool, shady, nice design elements

the pool area was also lovely, and it was only around 30 minute walk to the centre, but it’s very

lovely pool area in the sun

was great - the swimming pool - guite big and warm, children just loved it

pool, the hammocks outside

pool is small but always nice and

the room is simple and but conferrable. the shared kitchen and pool were a nice bonus.

well equipped kitchen, pool is clean and great temp, and all room amenities work great

the view from the pool is great and it's quiet despite being on the main road

washroom is dirty and the swimming pool is dirty

pool

great value for money, basic but with towels, pool, hot water and near to bacalar center

location close to the lagoon visible from the pool area. room comfortable and spacious.

we also enjoyed the pool and the nice atmosphere

rooms and property, loved the pool, the staff was super friendly and helpful, location was terrific with a little trail down to

impressions were a little concerning - the hotel pool and reception area is some distance from the lagoon and a little underwhelming to look at

the door leading to the rooftop apartment/pool was more secure

very nice area on lake with kayaks and paddleboard and a nice pool

the pool is kept pristine and is a lovely feature, especially when lit up in the evening around all of

the pool was very refreshing on hot days, and the facilities were spotless

the pool was always clean and there are chairs to lay down and relax

and exhaust from nearby road, dark inside tents, chlorine in pool, dirty stinky hand towels, trashcans were hard to open

authentic, the swimming pool was nice even if we weren’t at the hotest period of the year

really comfortable, a nice size swimming pool to cool down, share kitchen

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

we especially enjoyed the outdoor grill and pool

the pool the staff very friendly l, the location

very nice hotel with nice grounds and swimming pool with outside communal kitchen and free drinking water

clean and big rooms and a nice pool

and the water of the pool was cold

pool wasn’t full to where the water line didn’t reach clean out baskets

beautiful swimming pool. available kitchen and coffee. cozy rooms.

the pool was small but perfect for what we needed

good breakfast. excellent location

the pool was the best part super private

and the lagoon 5 min by car or 20 min on foot i liked the mayan decorations around the nice pool and in my room

pool staff

nice pool, good breakfast, quiet area.

huge bed, warm showers, nice pool, ac and it’s not too far a walk from the center

there was also a pool but we didn’t use it

we really liked the pool, the size of the room and the free water at the reception.

was able to lie by the pool, the room was nice and air conned, breakfast was delicious and staff were

the pool is awesome (they have a platform you can jump off ), breakfast is delicious (get the banana

at the pool, chill at the terrace

great food, pool, bar and service

design of the pool is fantastic

comfortable nicely decorated rooms with wifi, ac, little fridge and really beautifull garden with pool

hotel was amazing, the room and the garden with the pool was really cool :) and you can take part in a good boat trip

wifi in room sucks but works great in chair right outside your door, pool.

with only 6 rooms, all facing a lush inner courtyard with a pool, it felt like staying at a small boutique hotel/sanctuary

was really good starting from the welcoming, pool was clean and room very comfortable definitely i'll come back next

location was perfect, and there was a clean pool on the property

has a pool but we had to wait for them to service it before we could swim

the pool is great, good size and clean

nice and clean room with a good pool in the centre of towm. very friendly stuff.

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

nice pool and rooftop for relaxing

liked the location, rooms and pool

friendly helpful staff, nice breakfast, nice room, bathroom, hot water, soft sheets, nice pool

since my last visit, they’ve expanded the hotel with a beautiful new pool and an inviting open space that adds even more charm to the property

communal pool area is amazing