the staff were lovely and the pool great although the sauna was out of action.

the only thing that disappointed me was that i didn’t know that you had to book the pool

excellent clean hotel and room, friendly staff, amazing pool and yummy self serve breakfast

and polite, really nice hotel couldn't fault facility's were exceptional including spa and pool

pool but could do with refurbish

the pool is a bit small when there are a lot of people using it

breakfast

pool could have been a little warmer and quite a few children under 16yrs were in the

cially distant), unlimited use of the leisure facilities especially the swimming pool and the tasty evening meal provided by the coach house brasserie

friendly and helpful staff, fab swimming pool, evening entertainment for kids and good food

favourite part was the swimming pool and heated hot tub, can t fault anything though, it was all really

a pool bar

s loosing some tiles)there was some water beds

the main pool from the thermal village needs to be repaired

definitely would have loved a 12noon checkout so we could have used the pool after breakfast.

( thought did been nice to have a mini bar in room included in price of stay) just a suggestion

meal at the carvery and breakfast was very nice as well

martin i’m the bar is a great asset

103 above bar and could hear voices etc

the bar area was relaxing

were delicious but heavy - an option of cereal or porridge would have been good, especially for kids

breakfast was excellent

staff were friendly, food was amazing and spa was beautiful

breakfast was perfect a little but of everything lovely yoghurt and fruit, toast, pastries, jam

great toiletries were provided, and parking was hassle-free

pod was super clean and very relaxing for our overnight stay with our two kids age 10 and 7

pool was a bit on the cold side and lighting quite dark in pool area.

i would like to have more tea in room and with breakfast. swimming pool could close at 8.00 pm.

facilities looked excellent great pool and well equipped gym

pool, sauna ,food , staff all lovely

thoroughly enjoyed our stay ,we enjoyed making use of pool,sauna and steam room,staff were very friendly and

wish pool water had been slighter warmer found it cold!

pool wasn t for kids and i had a very excited kid for a swim

no swimming pool although there is a thermal spa suite

the pool area was fabulous i liked how you booked a slot and wasn t packed with other residents so

as a thermal spa but it wasn t that warm i didn t ike the rails in the spa pool

staff, room, facilities , pool , entertainment

the pool was great for a morning swim and the hotel is in a fantastic location to explore and enjoy

the pool was clean and pleasant swimming temperature, also enjoyed the steam room

slippers and dressing gown staff at breakfast were lovely and very helpful lady at the swimming pool was very friendly

staff was lovely,breakfast was lovely and the pool was fab