pool area was disappointing, breakfast could have been a little better

pool was very small

outdoor fireplace area, the pool, great customer service, clean the breakfast is great

the pool is very basic but it was clean and enjoyable

the indoor heat pool my son loved and fitness room my wife enjoyed

the pool area echos; amplifying every child’s scream and high pitch squeal lol it was migraine worthy

the pool wasn’t cleaned

the pool was nice and warm

bar and pool close early

iron cut oatmeal, comfy bed, modern looking facility, christmas decorations, bar downstairs, gym, pool and parking

very nice rooms! pool was nice and warm!

only thing is pool needed cleaned.

the pool was empty when we used it, it could have been warmer but was ok after adjusting to the cooler

the pool area was clean, breakfast was great

cooler pool temp, no hot tub. everything else was great!

the pool was clean and easily accessible

pool was smallish.

the pool and breakfast was wonderful

i really enjoyed the pool

the pool area could of been cleaner,

we didn't get up in time for breakfast.

there isn't too much choice for breakfast. there is no shuttle or bus.

very good breakfast

bed too soft kitchen too poór no cleaning within 4 weeks

the price, how clan and. convince it was and the wonderful breakfast and how quiet it was.

i loved the pool

nice staff pool and clean

was really nice, pool, exercise room, and the resteraunt in the parking lot was very convenient

eggs and meat , instead of breads , doughnuts and cereal ....need a hot tub with the pool.

the jacuzzi was great, and the indoor pool was perfect

but we only got to be in the pool no more than 15 min because it cold

the pool was only 4ft. that sucked.

that i did not like this hotel was amazing if i had to pick something it would be because the pool and spas close but that's per the governor covid 19 laws in

the pool was really cold.

our room was clean and we enjoyed the hot tub and like the indoor pool

i don't use the exercise room or pool, so would have preferred a lower price instead.

view into the pool area from several angles by everyday hotel guests made it awkward to swim

the pool turned my fiance hair green

the pool was wonderful we spent time swimming each day.

the hotel is new, the room was spacious, it offers a pool and workout room.

sadly a child threw up in the pool so the pool had to be close down which was one of the things my kids were really looking

pool clean

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

friendly staff, clean rooms, nice pool. best breakfast!!

breakfast was great and pool was just the right temp

every but pool

pool closed because of covid-19.

great location and the price was amazing. jacuzzi tubs and a big pool!

no pool for the weekend

the pool was very nasty at my stay bugs was in there

pool....not too overcrowded....not too noisy for the most part...friendly staff

the pool was not open on sunday

the pool was definitely refreshing after the long walk around the zoo

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

room was clean overall nice pool area one table inside one table outside breakfast was

the breakfast was good and staff was polite

beds were very comfortable and the grab and go breakfast had so many great

rooms were very spacious and a great location. breakfast was perfect too

i thought of asking about breakfast but she looked as if she didn't want to be bothered so u waited until i arrived at my

advertises a restaurant and bar

swimming pool was not

are run down, our door knob opens upside down, open the pool or post that its closed its why i booked the room, have coffee in room or on site, clean under

pool was clean, if a little chilly

great location, great price. nice pool.

dirty & smelled like smoke. the employee was very rude & had an issue with towels for the pool.

pool area

pool was very cold

nice pool, sauna and hot tub.

convenience of having everything in one spot. pool, restaurant, lounge

staff was really friendly, the breakfast buffet was great, the room was clean and the pool and hot tub were also very clean

no indoor pool

an inside pool

haven't ate yet but the room and property is very nice ill be trying it again when the pool open in the summer

parking, scenic, clean swimming pool, we appreciated the accessibility to the mcdonald’s next door as well as the gas station

the hotel was clean. the pool was nice.

pool wasn't open yet, due to covid

the room was really nice, the lobby, the pool area, everything about this hotel was really nice

it has a an indoor pool with an outdoor patio

pool water was not clean; it was not the sparkling, clear blue that i am used to

didn't have any breakfast. pool was nice.

definitely the outdoor pool.

pool green floor dirty from construction,rugs appeared never cleaned

the pool was dirty with slime

dirty, pool not available

didn't use the pool, but it looked clean too

we also used the pool

they could have advertised the pool a little more did not know they had one until check in.

the facilities were great for the family, a swimming pool and free washing and drying facilities

many ammenities, especially the indoor pool

pool

couldn't use pool dye to maintenance i believe for the 4 day stay

everyone from the registration desk to the people serving breakfast were friendly and hospitable

i loved the fact that there was a fitness center

room, the location, the fitness center in the facility, the pool, the staff was great and the continental breakfast

location had a beautiful pool and fitness center, both very nice

i used the fitness room every day and very much enjoyed

the pool hours close at 9pm which most places have an adult time after regular pool hours.

the staff was amazing, pool area an basketball court was great for the kids

the pool was a little small

the pool was closed but we were allowed to use the pool at the sonesta down the road.

beautiful pool, clean updated rooms, staff was very friendly.

maybe a little too much chlorine in the pool

the pool water was cold, i dont think the heater was working properly.

the pool was nice but i really missed not having a jacuzzi

also the pool wasnt as clean

loud, unsupervised children at the pool.

the cleanliness , staff, pool

the pool was t that clean

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi is open ud83eudef6ud83cudffe

we used the pool twice while we were there very clean pool area

the pool and fitness areas were adequate

we didn't have an opportunity to use the pool but that was due to scheduling.

the pool was super cold.

clean, modern hotel. free parking, pool, breakfast. shopping and dining nearby

nice sitting areas, gym, printing area, pool and shops in the area

the hotel also had a lovely pool area where i could relax and unwind

my only disappointment was that there is no hot tub at the pool.

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

because of covid restrictions we couldn’t do much, no pool, no dine in restaurants

the pool was warm

pool opened too late for me

there is no whirlpool like in the pool photo

, courteous , friendly staff ,very helpful pool was not as clear as it should have been and air conditioning a bit noisy all together great

pool was full of kids

pool was cold

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

love the fitness area

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

noise from rooms next door due to kids running, jumping and hollering

spacious enough to park my race car trailer

pool area needs renovating

would have been nice to have a fridge in the room. pool was cold. hot tub would be nice.

o fully functional pools

the pool was closed due to bad guest.

i didn't expect a suite, didn't get one, but the amenities were exquisite

not enough towels in the pool area

they have a wonderful pool and hot tub

the kids unsupervised at the pool

loved the pool area and that there was a gym available 24 hours

the room off the pool and the location

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

should have updated that the pool was out of order and our room was really dirty in some places like the walls had liquid

pool was cold

booked for the pool, was told it’s broken

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

pool heater was broken which was a bummer for the kids.

the heated pool and fitness room

and quiet i really wish the pool was up and working but other than the the stay was good and

how staff were letting all families in the pool at the same time

the night before had great food the chicken tenders was the best ever, the kids enjoyed the pool it was nice and warm

i wished the pool was open, had to take the kids across to a different hotel

the pool wasn’t as described

swim pool and the 24 hours of the gym

breakfast was delicious and the pool was great

pool was heated and rooms have nice appliances.

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

the pool is average, the workout room is fantastic

the pool was nice, clean and warm

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

i really enjoyed the swimming pool and the breakfast was great!

nice pool area and workout room

they need to adjust the temperature in the pool room and in the pool it’s ridiculously cold

negatives were there was never any pool towels and the chlorine was so strong your eyes burned even walking into the pool area

pool was nice, breakfast okay, coffee- meh

nice indoor pool but too cold for us to

the pool and continental breakfast

the hotel was clean and new, our grandkids had so much fun in the warm pool when they visited!

my kids loved the pool

the pool was dirty, and the breakfast potatoes tasted undercooked and bland.

was perfect, from the breakfast the coffee and the pool

the pool was nice and clean

that the employees are extremely pleasant and that you can schedule a time slot for using the pool

smells clean, organized, kind staff, nice pool, jacuzzi, great location to restaurants of all kinds perfect commute to detroit

about the hotel was great breakfast, easy access of the restaurants outside, pool, exercise room all were a plus

pool/jacuzzi/ patio = very clean, towels provided and never crowded

pool was rather dirty

not to mention room service isn t offered on the weekends

decent bar in lobby

turday or sunday nights)

room service didn t do what they were supposed to do

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

the room had a kitchenette and there were dirty dishes in the dishwasher

nice kitchen…

great sized rooms, good gym and close to a families home

the breakfast was very fresh and varied

breakfast was not available. very disappointing.

too much chlorine in the pool.

the pool towels are super tiny.

the pool area was nice and the pool was warm

that being said, like many guests, we were there for the area dance competition so it the pool area was very busy

the pool was cold and there wasn't a hot tub.

great buffet desk clerk jeffery was awesome pool was great dinner was good

couldn t use the pool, bar, etc....

more seating in the pool area

nice hotel with a great pool and hot tub area.

huge issue was the pool area does not have adult hours

plus the pool and hot tub is great

the swimming pool area was always crowded, but i understand.

staff greeting,social hour, meals, popcorn, easy in and out, pool , cleanliness

beds were comfortable the pool was open and they provided a hot breakfast and dinner, which was appreciated during this

the kickback, the pool and hot tub, the breakfast, the clean rooms

breakfast no meals available no restaurant can walk to even

i didnt come from the breakfast but it was not great. don't count on it!

the staff were super friendly! location was great and parking was easy.

breakfast selection was good, but seating environment failed miserably

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

i also enjoyed the breakfast

close to breakfast places

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

the breakfasts were great as well

much of the weekend we were unable to use the main hallway that provides access to the lobby, fitness room, and pool

didn't get a chance to use the indoor pool

excellent pool/hot tub combination--directly adjacent (like one foot apart

the pool the exercise room the bar the confance room

loved the breakfast and enjoyed the pool!!

pool closes at 9pm

only bad thing in the whole hotel is no pool lol!

no pool

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

there was no pool

the breakfast was

the pool area got a little crowded.

thing was awesome the staff,the place, good response, good food, the pool & the gem where realy a good add on

chelsea was wonderful. pool was nice. breakfast was great.

the pool wasn’t open but it was only because of the covid situation, so i understood

pool and nice to my children

love pool and spa

carpeting was worn, didn't match all of the renovations that were done. pool was murky.

pool,and hot tub and fitness room.

the customer service, the pool/spa, comfortable beds and room set up

pool and hot tub were not hot at all, house keeping came once, not many uber in area, only lyft and

pool are was nice

the breakfast need attention.

kitchen

it was good for hotel breakfast.

very clean and the staff were friendly and helpful. great breakfast options as well.

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

i enjoyed the jacuzzi while the kids enjoyed the pool

the pool and jacuzzi were great for unwinding after a long drive

the pool is also crystal clear

24 hour lobby, location, friendly staff, pool, the room, everything was amazing!

from what we saw, the pool looked clean and well maintained

pool water was freezing

pool was absolutely freezing

cleanliness and breakfast pool table was nice

i loved breakfast. convinced to highway. pool table pool ect.

pool was the perfect size as well

pool was closed due to covid

i wish it had a hot tub don’t get me wrong i like the pool but the other would be nice

wish the pool was warmer or there was a hot tub.

the pool was small and cold for indoor.

bathroom dated and outdoor pool dirty

pool is very nice and quiet

would be nice if pool was inside but it looked pretty

indoor pool would have been better

pool in the summer from the looks of things

the pool and arcade are an awesome treat

clean rooms clean game room area nice pool and hot tub

i love the pool and hot tub

there is like an old fountain and it would be gorgeous with an outside pool or even a pretty walk through garden or

the pool and hot tub area was open until 11 pm

spa tub didn’t work when i first got there and they tried to switch our rooms but didn’t have

they only refilled one of the three empty pans just as we were leaving from breakfast

the room was very clean and comfortable great breakfast buffet friendly staff!!

breakfast

only 2 towels provided in a spa tub room was inadequate, but afraid to ask for more after treatment at check in

the pool.

pool area was a little dirty.

pool was being renovated

the pool is great

the chlorine is the pool was overwhelming

the overall cleanliness, the kitchen in the room, the pool, workout room, and breakfasts!

only thing was the jacuzzi was not hot and the pool was very cold

i don't understand why the pool isn't open 24 hours.

the pool was great loved how there

she loves the pool

loved everything from location,staff,pool,hot tub.room was perfect for us,thank you

it was very clean! from the room to the public areas and pool, everywhere we went was spotless!

there was a lot of people in the pool are but towels were available and other visitors were fun

the hotel was very clean and we enjoyed the pool and hot tub

hopefully pool will be opened the next time

well , the laundry was broke but they fixed. thanks

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because after smelling that weird smell i wasn’t sure if it

some rooms the heat doesn’t work and the pool isn’t open my kids would love to get in

laundry, computer use, police patrol.

i was on the main floor right across from guest laundry and hotel staff room

pool

pool was nice, staff was friendly, beds and bathrooms were very clean.

they didn't have hot breakfast or the pool was not open they said do to short staffing.

pool people were very nice love the area

the pool was small. there wasn’t enough linen in the room for two guest in a two guest room.

the pool was closed

the pool was refreshing after a day on the highway driving

the outdoor pool was nice but in the winter hampton would have them on that

pool was closed

that the pool was outside

everything , from the pool and breakfast

my t.v in bed room didn't work. bed to hard hurt my back.pool could of been heated

the pool was heated thank goodness breakfast was great many options for everyone to

breakfast was wonderful, room was beyond what i thought i'd get. pool was clean

pool was small. lacked a hot tub.

need an indoor pool

the room was nice and clean, the pool was nice and the breakfast was great. i would comeback.

kids loved the cookies and pool

breakfast was very good and pool was also very nice

the fresh cookies at 5:30pm, the free full breakfast and outdoor pool

were so many kids there every time i went to get one of thw fresh baked cookies they were gone

location. indoor pool for the kids.

went to take the kids to the pool only to find no hot tub

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

we wanted to rest and with kids, it's good to have a place to land quickly

gym was

the security guard at night does an amazing job keeping kids quiet

shuttle from hotel kinda seemed like a death trap, door was hard to close, lock missing, dirty,

breakfast was good and so were the bar meals

the pool was freezing cold and all the kids ended up in the jacuzzi, consequently the jacuzzi water level was extremely low

older kids running the halls being really loud

clean rooms, nice chill space, bar for grown up time, good customer service, quiet rest place

bar was cozy, drinks were stout, made for a cool night

location, parking, front desk and breakfast

the hotel did not offer much as there was no breakfast or room service

i was thankful for the hot tub and pool as well after a very long day

the pool was frrrreeeeeezing cold and the whirlpool was not working properly

lot of kids in pool area, breakfast area

pool water could have been a little warmer

showed us around where the pool ,eating area was located

the pool was a bit cold.

could've turned the heat up more in the pool area also the deposit was high and they don't offer free breakfast

pool was freezingud83eudd76 in january

my son was disappointed not to use the pool but that was no fault of the staff/availability there

very clean. nice pool and they had breakfast that weekend. also they always have coffee.

pool should be bigger.

excellent breakfast! the pool is nice & warm. very friendly staff.

when i had trouble with the key pad to the pool, a manager let me in, and had a staff member working to fix the lock before i finished my

perfect for families..with indoor pool and breakfast

pool was very small and the hotel was a bit busy because it’s connected to the conference center