i wish the bar was open 24 hours. ( no real issues)

early check in as we had family function,staff were friendly,chatty well presented help you relax,

want to help till we took it further i was very disappointed that i was told i could have an early check in as it was my wedding day and i rang to make sure it was all booked in to be told

as a family with kids i expected they would put us in a room not ext to few single guys who was drinking all night

the door doesn’t open with ease and is a struggle for senior and kids alike

the brooklyn is a amazing hotel.very smart contemporary room great bar and a wicked breakfast

hear kids running in corridor, tv playing in neighbours room and chairs being dragged in upstairs room

only thing spoiling it is early checkout. it s difficult with kids to be out by 11.

great looking hotel rooms very nice we stayed in a suite with two kids, they loved the hot tub

downside if i m being really picky is halal food

to be cooked and it was continental it was horrible none of us eat it the cossiants were burnt my kids were hungry leaving

no extra kids beds / sofa beds . asked

friendly staff. modern, clean rooms and a decent breakfast

a good variety of breakfast if needed

fairly early check in and late standard check out times so good value

restaurant seemed pretty empty but there wasn t a table until too late for us as we have young kids

staff were not clear on timings for the last orders of hot food for room service dinner

couldn t reserve an ev charger, reliability of access is key, first come does not do it

room service

gym had great equipment too

64 per litre food bar and shops next

hotel, travel to the ground for the match and afterwards eat in the services and enjoy the hotel bar before retiring

very convenient as attached to food court with subway, kfc, noodle bar etc

late check out should be free unt 12noon please.

comfortable beds. late check out 11am was perfect after a long trip

wifi in room 3

no wifi

plenty of parking and good wifi

the staff in the bar were very friendly and welcoming as well

the pug and greyhound were most helpful and let us have an early check in thank you

hopefully they will do this more parking plentiful location and site is beautiful friendly staff etc tea and coffee - basic but at

fully stocked bar in the communal area- super cheap prices

and comfortable ,i booked 2 triple bedrooms for 3 adults and 3 kids

breakfast ud83dudc4e

the kids and i got upgraded to a family room

on reception and bar were really really friendly and helpful

was allowed early check in , breakfast very good

there is a lovely warm feeling from the staff. bar area very nice , great breakfast ‘

to speak to anyone day before arrival to request early check in as we were attending a wedding resulting in having to book an extra night the day

the bar area was we thought in need of an upgrade.

the young man in the bar was especially helpful and went out of his way deliver excellent service with nothing being too

the spa bath was lovely.

and very efficient, breakfast was excellent, room was comfortable, great location and plenty of parking

wifi connection was a bit weak in upstairs room

staff was amazing food was even better, we loved the room with the doors open to the outdoor pool, definitely a hit with us

the bar is nice and the restaurant seemed to be a big hit with both non

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

wifi fast and good signal throughout hotel

close to forest hill golf club. clean and tidy rooms, albeit tired. pub vibe.

wifi access unreliable. bit mean with the tea/coffee facilities in the room.

one of the two staff who delivered room service came in and couldn t sort it so it was on full all night and we had two windows open

restaurant and bar excellent (indoor & outdoor seating) would definitely recommend to friends

in room spa bath fantastic and whole room very tidy and clean with good facilities

basc breakfast left in a cool bag with no ice block - no one to meet us when i had arranged an early check in

great bar too with lovely meals. very close to mallory park circuit.

clean with friendly staff and an excellent restaurant and bar downstairs

arrival, early i might add

loved the pool, jacuzzi, grounds and outside patio area.

2 x ev charge points

were great really friendly, food was awesome beds very comfortable love the gym and

good parking, quiet location, good food selection

good selection of food and bar was good and reasonably priced

plenty parking and bar food was lovely

in the bar for a few drinks service is excellent except for one foul mouthed local

the bar staff

how the entrance to rooms were seperate to bar area so no interaction with other customers

doors are great when travelling with my dogs rather than walk through the hotel to exit with them parking is really close by and the bar / lounge area is dog friendly

food ordered in the bar was tasty, hot and fast

great location lovely comfortable room great wifi good bar and food

great location lovely comfortable room great wifi good bar and food

ter midnight) for hotel's guests

we were advised of when we called about check in, but no other options available for example room service

free parking was a huge plus

i don't know if they normally have room service for snacks etc but there was no welcome pack to say so which i would have expected in

breakfast had loads of choice, and the sausages were top quality

easy to find and plenty of parking

breakfast was a bit slow, we had to ask for lots of things but it was yummy when we got it

i only found in street parking but there were plenty of places to park nearby.

breakfast was perfect too

the parking

parking can be an issue in a small village not built for the modern world

friendly reception. good wifi. fine 18th century building and lively bar.

room & bar were great

breakfast was amazing, continental and full english included in the price

wifi was

to detail the room was a great size with everything in it the bar is a local bar with a great atmosphere

would have been nice to have more parking spaces.

plenty of free parking

beds really comfy. take dogs. good wifi. area to walk dog

for a budget hotel - convenient location with an indian restaurant next door, clean, good wifi and the tv worked

good wifi what more do you

noise of the lorry park next door

the location is out of town and is opposite a lorry park - but is close to the m1 if you want an excellent stopover

visit nice bar and rooms are clean and tidy staff are excellent nice big carpark

right opposite the hotel, which is accessed through the hotel car park

lorry park a bit of a surprise.

which i could think of except the communication system from room to reception or room service is not good or maybe our room telephone had an issue but had complained about it too

breakfast options were amazing and very good with quality.

not there and ordered them before the meal it was only cordial so took around 60 mins to get the kids a drink

we will definitely stay there again the spa was a bonus thank

tray of room service dirty plates was outside the next room when we arrived and was still there when we

room service and clean room

room service was offered but when i calles to order it they seemed confused.

free parking available

parking- maybe residents could have a guaranteed parking spot but this is probably not possible as

room service would have been nice.

restaurant closed at lunch and limited menu for adults. kids menu was excellant

big beds for the big kids and 2 adults and another bed for the younger one

wifi can vary from room to room between good and almost non existing

the breakfast was

very friendly and very professional, bar staff

wifi in the room was poor, couldn t connect phone or ipad as signal very weak.

property was in a great location and had free parking

the small gym was good for a quick workout

comfy and spacious room, friendly staff and was surprised there was a gym, staff facilitated the very late check in very

everything was excellent great check in with denise who was multitasking with check in and the bar room very spacious clean and fresh bar/restaurant facilities 1st class and the taxi that denise

i requested for late check out and paid 15

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

easy to find and plenty of parking

the staff even made sure he could sit in the bar with us and organised a special table in the green room so he could sit with us

we were given an early check in which was very much appreciated and although the room we had booked was usually only

lovely setting great facilities such as car parking and building lovely

not even room service

from the receptionists, waiters, waitresses, hotel manager, bar staff, absolutely every single person

lots of parking

the food was amazing with a huge choice for breakfast

the bar is very strange and it was only on asking about the decor we found out it was dedicated to

spa bath was nice

the food in the bar was amazing - would definitely recommend.

car park clean friendly staff nice bed, spa bath bottle of water in room friendly locals eve and peter starter of pulled pork with black

well run hotel with excellent staff in reception (housekeeper), bar staff and restaurant staff

enjoyed a drink in the bar and evening meal which you need to book since they get busy at times

fantastic bar staff

wifi not great but they said they were working on it

amazing friendly welcome, the room was spotless, bright and airy, the evening service in the bar was efficient and the food

selection of real ales and beers, wines and spirits in the bar which was a lovely surprise on top of the fab room, great location and wonderful team that run

the wifi in the room wasn't very good but we really weren't bothered!

location a 10 minute walk from the station, the hotel was able to arrange early check in to suit our circumstances

who only had a glass of apple juice as i had to go out and get her cereal as they had nothing for kids

on the food and service, doesn't have a lift we stopped in the family room me, husband and 2 kids the room is the furthest from the reception with quite a lot of stairs and corridors, could be

quick and early check in service. very impressed.

laundry piled up in reception

ideal room for travelling with a toddler

wifi password didn't was given at the check in.

the wifi could do with some work on accessibility and stability

sure if they had any wifi

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

food excellent especially room service as my husband had his leg in a cast

staff great with kids. lovely pool. delicious breakfast.

nothing apart from just receiving a parking ticket after i had registered my car

played in the pool and chilled in the hot tub and the fact kids ate for free for both dinner and breakfast was great

easy parking and a great breakfast

comfortable and very welcome and a lovely breakfast

breakfast was adequate but not much fruit on offer

bed for the kids was not ready on arrival

our flight was redirected to east midlands airport, and we landed at 1am with 2 small kids

staff were very friendly and helpful i was travelling on my own with 2kids and they made sure had everything i needex

so the staff brought us an electric radiator and kindly offered to have free drinks in a bar while the room was warming up

fantastic breakfast

closing the spa and pool at 730pm on a weekend then being told otherwise

breakfast and location excellent

was clean and has a well equipped gym

good internet and free parking

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

plenty of safe parking & beautiful gardens

the only thing that could have been better would be room service at breakfast time

spa and pool unavailable on arrival.

the breakfast was great

had room service

breakfast was amazing

a little old-fashioned and the bar area is a bit too brightly lit

very clean, good bar area

he went out of his way to help us with parking due to us having 3 vehicles with trailers

lovely bar and staff and huge bonus was the excellent breakfast which was better than any of the big

flight was before breakfast was served so im gutted i missed that because my meal in the bar was absolutely gorgeous

good, bedrooms great with comfy beds, staff very friendly, and there is a table in the bar area that looks out over the hills which was great for an evening beer

lot's of rear parking with ev charging points

would have enjoyed a cocktail at the bar but obviously not a deal breaker

some plane noise, bar was a bit limited (just bottled beer and wine)

staff, even though we arrived very late good comfortable bar area

bad in general no hot water no tv working kids running up and down the hall way all night

rooms were tired and near the lorry park

in rooms next to and from above you we didn’t get much sleep due to the noise and beds even our kids struggled

its situation behind the lorry park!

ok bad location by a lorry park

i d have liked the wifi to be faster fit work.

blazing log fire in the eating area, lots of onsite parking

location, plenty of parking, pretty village, outdoor seating for drinks as well as dining

parking good

all the bar staff where lovely and welcoming and mandy gave us some good stories about the ghosts that hunt

i think it would be good if breakfast was included in the price even if this meant it cost more.

good atmosphere in the bar and restaurant, rooms were very clean and well presented

very friendly staff, great breakfast and good deals.

food and drinks in the bar are wonderful

fantastic breakfast and great staff

very accommodating as we needed early check in to attend a wedding

to go into a bar full of drinkers with my son to get the key

pub has a cosy bar for locals as well

great bar with a good selection in a village location just outside of the town centre

pub with history and character, convivial bar with locals popping in and a well behaved labrador enjoying the company (and any available