fresh paint no carpet vinyl flooring

located between two truck stops/parking areas next to an interstate highway

the shower head was nice and i liked that i could park my car directly outside the door

the pet fee was waived for the month.

the price was very reasonable especially the pet fee, compared to other hotels in the area

close to dogtrack and casino

laundry facilities on site

we enjoyed the coffee and breakfast, and continued on our travels

price and no pet fee.

it's down the road from the casino

like the location of the hotel being that it is near the casino

casino is down the road

liked the location very close to casino and driveway is on the expressway entrance the rooms where

the interstate was close by and the casino was in walking distance

nothing of interest near us but a big casino with $20 buffet

it was basically next to a busy casino

the dogtrack & casino closeby

the customer service. nice and clean. walking distance to casino.

very kind to my dog and a cheap pet fee

pool not open

pool is closed.

beds and bedding were clean and comfortable, but the floor in the room was filthy and the pool was definitely not clean

breakfast bar was amazing

no pet fee, margarita mexican restaurant across the road, friendly clerk, clean room.

did not feel safe in the parking lot at night.

parking was not sufficient at night

when i called, after 9 pm to get the wifi password no one answered the

no problem good area to walk your pets just drive a little fast in such small parking lot.

beautiful, spacious casino. great architecture. spacious modern shower.

clean hotel and casino. well lit.

the price was great and the casino games+food selection was phenomenal.

hard to find the entrance for this huge casino complex

the location was very good and the room and casino was excellent

it was clean and well appointed. i loved the dove products! the breakfast was also good.

front desk staff was wonderful! really enjoyed the laundry room and breakfast.

breakfast options

room clean breakfast very good, hot and fresh staff absolutely fantastic!!

lol we did miss the pool which would’ve been great

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

food was excellent and the bar was a really nice place to hang out

no gym

there’s no gym on site

fantastic bar and restaurant

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

the bar was a good time

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

was all brick and pretty quiet, even though they had a bar with some nightlife

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

the girl at the counter was also very nice and understanding and graciously granted us a late check out

i loved how the seating areas were, games, bar etc

enjoyed the pinball and bar in the lobby

great prices there but kind of dim but to be expected with a more bar setting

complimentary breakfast was delicious

bed was extremely comfortable! complementary breakfast excellent. very clean room.

was exceptional, enjoyed the evening port, room service was beyond expectations, and the staff was 5 star

breakfast is provided by paulettes wonderful restaurant

locality close to main street and beale street and rooftop bar with views across the city

pool, no restaurant and gym was not always open and across the street

the customer service by the staff was exceptional, and the rooftop bar was extraordinary.

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

your roof bar was great.

the room is amazing. bathroom is perfect with the spa tub. staff is eager to help.

liked the room and the gym . also thought willie the driver was fantastic.

room service staff was wonderful but i was a little disappointed in the amount of food for the cost

the hotel was beautiful,staff friendly and helpful. loved the shuttle to downtown.

everything; clean, convenience of shuttle bus into downtown. facilities within the hotel.

room service

gym, good beds, location

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

modern. service was excellent -restaurant staff, front desk, room service.

room service cut off at 10 pm - right when we got back to the room after the game

hotel charged $100 pet fee without informing me

they even waived the pet fee and gave my dog a lovely bowl and mat

welcoming when traveling with pets

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

outrageous pet fee not disclosed until the final bill.

convenient to all downtown and beale street. modern comfortable rooms, nice bar area.

many restaurants within walking distance. cozy bar area, personable staff.

room service still unavailable despite being advertised in canopy s business

gym was a good size for a hotel and the breakfast was good

room service and cleanliness was below standard

he even played the australian national anthem for us one morning at breakfast

breakfast toast was incredible and the valet service was great

longer breakfast hours

parking situation, it is a pandemic unfortunately but ,as it was announced about the gym,and food it should mention that the hotel garage is closed

i wished it had a nicer bar and a restaurant

pool was crowded

breakfast or no food and dat was the main reason of booking this particular room,for the food and pool

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

bathroom entrance doors are sliding doors with no locks we have kids and it not only safe but was dangerously

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in need of those

and the back parking lot is very small

convenient location, free breakfast and parking, friendly staff.

outside the parking lot had plenty of open spaces, lighting was good with surveillance cameras present

was not enough parking in the front of the building

ice machine on our floor was broken and the parking lot was in need of a clean up.

i especially loved that they had a place for the kids to hang out and play games

friendly employees, close to great restaurants, indoor heated pool, and our bed was super comfortable

comfortable and clean hotel, love the kitchen in room.

had a great breakfast

hotel was clean, friendly and kids enjoyed the pool after days of sight seeing.

liked it all. i wish the pool was bigger

no breakfast, no casino

nice hotel with kids and family. close to downtown and casinos. will be back next year

not too far from downtown, casinos and restaurants nearby

parking lot need to be sealed.

smelled bad; traffic noise was very loud; felt unsafe; phone & wifi did not work; in december-room was cold; would not use the shower; you get what you pay for

parking lot needs to be sealed.

location to reach memphis for a fair price: parking, highspeed wifi and close to food place

parking lot not paved properly

no. pet fee

also had drink machines and a laundry

was no late check out

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

the washer and dryer didn't work and we had to take our clothes to a laundry mat

very friendly staff and wonderful breakfast selection.

great pool facilities

location breakfast fitness centre

pool wasn't available

younger teenage customers on pool

our room was right under the bar and the sound of chairs moving was very loud.

beautiful design and decorations. the bar on top was amazing.

we went to the rooftop bar one evening and it was obviously popular, but also very fun

they were able to accommodate an early check in

rooftop bar is a great place to grab a drink

gated parking area, $10

needs a laundry area as the local area laundry is about 200 meters away is full of drug dealers and

friendly owner. close to airport. laundry service, refrigerator, microwave.

the wifi was not strong at all

why wasn't wifi available

have to bring your laundry down in order to get new towels

didn't like that we could t do our laundry

checking staff was great, comfortable bed, breakfast, security, and gym

staff and common facilities very good. gym, laundry and complementary breakfast were good.

graceland is not safety place but we didnt feel and there is security fence there is small gym lady in the dining room was so friendly and

there was only a hot chocolate bar available

very comfortable room with 24-hour free shuttle that does not require reservation in advance 2

close to the airport and airport shuttle

the swimming pool looks nice but i didn't use it because it was still cold

i was not able to request two beds for my kids and i was very upset and i won't use your service again

plentiful breakfast and fantastic location opposite

breakfast was exceptional

everything was great. very clean room. nice staff. kids loved the pool. the breakfast was great!

location perfect for gracelands. breakfast very good. clean quiet comfortable room

no elevator and not much of a breakfast selection

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

no laundry facility

that they didn’t have a laundry room

could use a waffle maker added to the breakfast.

10 minutes to my job and 8 minutes to my gym

closed for covid but not gym

breakfast ends too early

excellent free breakfast for the whole family, swimming pool, and bed choice for a great price.

pet friendly, but no where does it state pet fee

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

pet friendly, but no where does it state pet fee

breakfast could have more grab and go options

cleanliness and breakfast

pet friendly i do ike that you paid $25 for your pet the first night

clean rooms working pool close to memphis shopping areas 2minute walk excellent.

nice pool and sitting area

pool was not very clean.

room was in front of the pool so it was a little loud during the evening

pool shut

clean room and had guest laundry facilities was a bonus.

nice pool

pool was open and nice

location was good for downtown and gracelands swimming pool good. breakfast good

the breakfast was good with lots of options

the breakfast was really good

pool

nicely remodeled space. good breakfast and super friendly staff.

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

it would have been nice to have a full breakfast other than continental breakfast

staff very friendly and helpful - happy to let me linger in the breakfast area after

didn't eat breakfast

the rooms were modern with a kitchen and a full refrigerator and the beds were very comfortable

kitchenware at all in the kitchenette

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

couldnt use the pool because of covid ,the bathroom faucet didnt appear to have been cleaned ever

the staff and free breakfast

breakfast was terrible

also me and my family didn't realized the pool was close so there wasn't much fun while we were in the hotel

the snack bar in the lobby needed to be stocked

the pool wasn’t open

son loved the indoor pool

the pool bathroom could use attention more often. it was out of all paper products and unusable.

the staff, cleaniness,breakfast and cozy

pet fee is $150 per night. ridiculous. rude desk person.

the pool could have stayed open later

breakfast was great!!

kids loved the breakfast in general

great breakfast