the pool was freezing and the hot tub did not work. but we still enjoyed the pool

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

clean with a good breakfast & reasonable prices

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

no lights, no mirrors, one set of towels, no where near having a bar there.

breakfast was not ready yet

love that our room was equipped with a kitchen and it was within walking distance of restaurants

breakfast did not have any hot food or carb free proteins. it was all breads, sweets and cereal.

kitchenware at all in the kitchenette

comfortable seating. lots of room. nice kitchen area.

our room was close to the pool and there were some teenagers that stayed in the pool until it closed at 10 pm

decor and pool

the pool

swimming pool

the breakfast

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

the laundry room was a disaster as well as none of the washer and dryer worked

room was too close to the laundry area and washers/dryers could be heard throughout the stay

i loved the laundry room

breakfast was very good and dining area was clean and well

the pool

pool closed due to covid

staff were extremely friendly and helpful. pool was good and breakfast was sufficient.

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

pool

also me and my family didn't realized the pool was close so there wasn't much fun while we were in the hotel

great staff. great room. great breakfast.

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

breakfast was great continental with a bit of hot meal the location was very good close to shopping

the staff and free breakfast

the parking area was too small

there was plenty of parking, although non-club members could not park anywhere around the front of the building

there are too few handicap parking.

the indoor pool and spa was nice and clean

the pool was closed.

pet fee is $150 per night. ridiculous. rude desk person.

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

kids loved the breakfast in general

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for guests made to order she needs

a variety for free breakfast: kid and pet friendly

heated pool for the kids. the staff was super friendly. 15 minutes from airport.

having a mini kitchen was great as we do not travel without milk

breakfast

clean, friendly staff, the beds were so comfortable, and a really good complimentary breakfast

room was huge and even had a dishwasher and full kitchen set up.

my friends went to the pool, they felt the water could have been a little cleaner

the fact there was a pool and towels available near it

how nice the lady was who service breakfast she is very nice and helpful

the swimming pool was green. apparently having problems.

the water pressure in the shower was poor and the pool could have been cleaner.

bed, tv, & kitchen

our socks and feet were dirty, mostly from the front/sitting area and kitchen

young kids standing outside and walking the hall look like they be looking for trouble or something and

did not work tv did not work in living room smell of gas in kitchen area, at different times

stayed over spring break with the kids last week and the pool was about 40

pet friendly i do ike that you paid $25 for your pet the first night

great customer service, price breakfast cleanness

room was clean love that they had breakfast will be coming back

room was in front of the pool so it was a little loud during the evening

clean rooms working pool close to memphis shopping areas 2minute walk excellent.

still hot outside and pool was already covered, so couldn't use the pool

pool shut

nice pool

the pool was green

clean room and had guest laundry facilities was a bonus.

good breakfast, clean, cool pool and great location for graceland.

breakfast was exceptional

plentiful breakfast and fantastic location opposite

everything was great. very clean room. nice staff. kids loved the pool. the breakfast was great!

location perfect for gracelands. breakfast very good. clean quiet comfortable room

gated motel parking, comfortable bed, refrigerator and microwave. pretty clean.

was able to check in early. had a ground floor room. parking was right by the hotel room.

friendly owner. close to airport. laundry service, refrigerator, microwave.

secure parking lot and 24 hr staff

gated parking area, $10

have to bring your laundry down in order to get new towels

had a restaurant inside the hotel as well as a gym

they had a gym even

checking staff was great, comfortable bed, breakfast, security, and gym

staff and common facilities very good. gym, laundry and complementary breakfast were good.

no pool but understandable

i was not able to request two beds for my kids and i was very upset and i won't use your service again

he offered me the airport shuttle

shuttle service (24 hours) is very useful but the shuttle driver didn’t offer to help with bags

access to bar for a beer and brekkie with cappuccino

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

breakfast wasn’t great but ok

the breakfast was nice

the pool. it really felt at home

breakfast options limited. please include plant based or non pork food.

that they didn’t have a laundry room

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

no laundry facility

breakfast could be better. the waffles was horrible and not done

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment too

didn’t like the breakfast hostess

the room was very comfortable and the breakfast was pretty good as well, and also the gym had some good equipment too

the gym was nicely equipped

pool not usable too hot and high chlorine smell

loved the mini kitchen

right off the highway with surrounding restaurants. heated indoor pool for the kids.

breakfast was horrible

everything was great even the breakfast

pet friendly, but no where does it state pet fee

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

pet friendly, but no where does it state pet fee

breakfast could have more grab and go options

breakfast sucks

fantastic bar and restaurant

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

was all brick and pretty quiet, even though they had a bar with some nightlife

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

the gym was a huge bonus and very well equipped

no gym

the access to the gym was unfortunately not working the one time i tried it, but front desk were aware of the issue

from checking our car to drinks in the bar everyone here was wonderful

the gym was closed and filled with old junk and equipment

keycard access to the pool from outside was broken during our stay, which was a minor inconvenience

the pool was kinda murky

waffle maker was broken and pool temperature could've been better as

great breakfast options in the morning

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

and the new year s party that was downstairs at the bar was lit

gym, good beds, location

room service

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service breakfast

modern. service was excellent -restaurant staff, front desk, room service.

breakfast was great snd the lady there eas very friendly

breakfast and location were great

although they failed to tell us they’re pool was open, i still stayed

room was amazing and so was the breakfast

such friendly staff, nice pool and great beds

no. pet fee

also had drink machines and a laundry

the washer and dryer didn't work and we had to take our clothes to a laundry mat

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

pool said closed due to sharks being seen in it

in pool

pool wasn't available

location, breakfast and security

pool was closed for the season which i expected, but we weren't even allowed in the area to use the

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

the also have a nice bar attached to the hotel

pool wasn't heated

lively bar scene

they even waived the pet fee and gave my dog a lovely bowl and mat

outrageous pet fee not disclosed until the final bill.

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

hotel charged $100 pet fee without informing me

welcoming when traveling with pets

neither tv nor wifi working in room no maid service even on a multi-night stay

great lobby and bar with lots of seating

room service did not clean the room

updated and beautiful. great location. lively atmosphere. good wifi.

room service and cleanliness was below standard

the bar closes too early.

parking situation, it is a pandemic unfortunately but ,as it was announced about the gym,and food it should mention that the hotel garage is closed

ate breakfast there first day but went to a great nearby diner the next

i wished it had a nicer bar and a restaurant

thw hotel bar was closed due to covidðŸ ? ??

access to a full gym across the street was a very nice surprise

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

use of gym across the road

staff helpful good gym facilities across the

you get to the gym early otherwise it ain’t happening

n/a did not eat breakfast

real nice people good breakfast.

real breakfast and front and back doors

the staff and breakfast

enough channels on the tv breakfast was not kept up to accommodate all guest whom chose to eat

enjoyed the pinball and bar in the lobby

drinks at the bar a little pricey

i loved how the seating areas were, games, bar etc

the girl at the counter was also very nice and understanding and graciously granted us a late check out

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

i especially loved that they had a place for the kids to hang out and play games

they were able to accommodate an early check in

rooftop bar is a great place to grab a drink

no access to the bar on the roof no pool allow other vehicles to park

beautiful design and decorations. the bar on top was amazing.

our room was right under the bar and the sound of chairs moving was very loud.

it was just hard without any extras for the kids to do

no sanitizing in the workout gym

the room service

the room was so big and elegant. loved the spa tub! the balcony was awesome as well.

my kids loved the bubbly tub