the breakfast had healthy options and was available until 10am

good breakfast, clean, cool pool and great location for graceland.

everything was great. very clean room. nice staff. kids loved the pool. the breakfast was great!

breakfast was exceptional

no elevator and not much of a breakfast selection

parking was also excellent because i could keep an eye on my harley

they will change your towels and ask if you need anything which is unusual for 1 star hotel paid laundry on site open 24/7 and snack machine rooms are e super tidy and bathrooms look nice really

the parking lot was gated

location of laundry room was really good for me because my room was right next to it

the gated parking lot made me feel safe

pet friendly i do ike that you paid $25 for your pet the first night

the breakfast and pool clean room

the breakfast was excellent, i was also surprised

cozy and clean room nice pool around alot of shopping areas.

the room was nice and clean, and the pool was awesome.

the pool was open & clean

nice pool

pool shut

the pool closed at 9 pm

still hot outside and pool was already covered, so couldn't use the pool

they had a gym even

i enjoyed the gym they had onsight

staff and common facilities very good. gym, laundry and complementary breakfast were good.

it also has a laundry room facility for hotel guests to use

laundry room dirty need attention you go to was but washer and dryer need some attention with

the breakfast

it would have been nice to have a full breakfast other than continental breakfast

pool to be open

kitchenware at all in the kitchenette

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put things in the frig and and counter area with

son loved the indoor pool

the staff was very helpful and friendly. breakfast was good. room and facilities clean.

the staff, cleaniness,breakfast and cozy

breakfast was fresh and tasty

the pool wasn’t open

the breakfast was the best breakfast i had ever eaten at an hotel

the staff and free breakfast

parking is small but not a big issue. pool was closed.

pool was closed, fitness center closed, hotel was sketchy, room was not ready at checkin and had to come back…

didn’t like how i was misled that there was a pool

decor and pool

breakfast

breakfast included sausage, eggs, cereal, waffles, bagels, yogurt and more

staff and breakfast were great.

our room was close to the pool and there were some teenagers that stayed in the pool until it closed at 10 pm

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

clean hotel. great breakfast. great location. very good value.

breakfast was very good and dining area was clean and well

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

the laundry room was a disaster as well as none of the washer and dryer worked

the pool

cursing at their kids in the pool- i know this was out of control for

pool area

pool

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

pet fee is $150 per night. ridiculous. rude desk person.

the pool could have stayed open later

great breakfast with a friendly smile and conversation

it would be nice if they had a microwave in the kitchen/dining area so you could heat up your instant oatmeal, etc

kitchen area was decent

the beds are soooo comfortable.. the breakfast was great!!!

door to outside parking lot by pool did not lock by elevators

liked everything about the place. the lady that done the breakfast was super sweet!

how nice the lady was who service breakfast she is very nice and helpful

pool was not well maintained and there were no towels in the room we stayed in

pool was closed due to covid

the indoor pool was to cold

the shuttle was convenient to transport my party to an event

wished they offered more shuttle times.

on demand games no on demand movies no room service the hotel and booking web site said all of these were available i am very disappointed

location was in the heart of the city....also had a good quality breakfast and coffee

the pool in the wintertime!

pool was very cloudy - couldn’t see more than a couple inches into water

bugs under desk near kitchenette area

having a mini kitchen was great as we do not travel without milk

location and 24 hour shuttle service to the airport.

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

he offered me the airport shuttle

i was not able to request two beds for my kids and i was very upset and i won't use your service again

great shuttle service

the kids had their own space while my husband, my mom and i could watch tv and talk in the living area

clean rooms with kitchenette

the amount of kids. but i understand it was party celebrations and graduation season.

do, it has 1tv per room, a couch bed in main room, comfy bed in her room, nice bathroom, full kitchen with full size refrigerator,stove,dishwasher,plus dishes an silverware

kitchen in the room. very spacious & very clean

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

fantastic bar and restaurant

was all brick and pretty quiet, even though they had a bar with some nightlife

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

there was no bag for laundry in our room, and we could not get one after lots of trying!

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

accommodation with extremely friendly staff, a welcoming hotel bar and very comfortable beds

atmosphere was great. friendly front desk, valet and bar tender staff.

from checking our car to drinks in the bar everyone here was wonderful

the access to the gym was unfortunately not working the one time i tried it, but front desk were aware of the issue

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

that they didn’t have a laundry room

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

no laundry facility

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service breakfast

i ordered room service and the food was timely and the staff very considerate

like the location and the opportunity to get an early check in & receive additional keys was definitely a

and the new year s party that was downstairs at the bar was lit

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

no. pet fee

also had drink machines and a laundry

they had a laundry room that didn’t even work, the ice machine didn’t work nor did the drink

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

good location from downtown. laundry just across the street

the fitness room and pool were good and clean with plenty of towels

lively bar scene

pool could have been cleaner

tan in the kitchen the lady's in the bar after my game the guys there everyone's was excellent they went over and beyond thank you all

the breakfast was a kids bag lunch horrible

welcoming when traveling with pets

they even waived the pet fee and gave my dog a lovely bowl and mat

hotel charged $100 pet fee without informing me

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

outrageous pet fee not disclosed until the final bill.

price we paid was too much for no room service

gym was a good size for a hotel and the breakfast was good

neither tv nor wifi working in room no maid service even on a multi-night stay

staff was friendly. drinks at bar were good.

room service and cleanliness was below standard

very friendly staff and wonderful breakfast selection.

location, breakfast and security

breakfast

pool was closed for the season which i expected, but we weren't even allowed in the area to use the

the swimming pool was out of service for my entire stay at 90 plus degrees

ate breakfast there first day but went to a great nearby diner the next

no breakfast

parking situation, it is a pandemic unfortunately but ,as it was announced about the gym,and food it should mention that the hotel garage is closed

the bar closes too early.

the bar employees were super friendly and really nice

locality close to main street and beale street and rooftop bar with views across the city

staff helpful good gym facilities across the

the menu choice for bar area

good was great and the rooftop bar was wonderful.

pool, no restaurant and gym was not always open and across the street

the girl at the counter was also very nice and understanding and graciously granted us a late check out

that works at the front desk and bar was very nice and helpful

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

i loved how the seating areas were, games, bar etc

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

i especially loved that they had a place for the kids to hang out and play games

pet friendly, but no where does it state pet fee

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

pet friendly, but no where does it state pet fee

no breakfast

was a great breakfast

we went to the rooftop bar one evening and it was obviously popular, but also very fun

our room was right under the bar and the sound of chairs moving was very loud.

beautiful design and decorations. the bar on top was amazing.

no access to the bar on the roof no pool allow other vehicles to park

they were able to accommodate an early check in

it was just hard without any extras for the kids to do

bathroom could use more lighting and i wish the shuttle provided was not a mini van requiring me to lug a car seat around

from turn down service complete with cookies for everyone and rubber ducks for the kids to the complimentary popcorn, chips, waters and hot cocoa in the rooms

room was gorgeous and very spacious

was no food or room service but due to covid that is understandable

web site advertises 24 hour concierage and room service but when we arrived at 9 pm on a saturday night, room service was closed

excellent food at paulette s and drinks at the top floor terrace bar overlooking the mississippi

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

loved the wine bar and walking access to gourmet groceries, cappuccino and terrific food

room was under the rooftop bar so at closing, we could clearly hear the chairs moving around above us for a few minutes

fresh paint no carpet vinyl flooring

the shower head was nice and i liked that i could park my car directly outside the door

located between two truck stops/parking areas next to an interstate highway

the pet fee was waived for the month.

the price was very reasonable especially the pet fee, compared to other hotels in the area

close to dogtrack and casino

breakfast ok close to dogtrack and casino.

but right next to the casino

great breakfast options in the morning

my children didn't get to go to the pool

the breakfast was really good

they had hot breakfast

the pool was kinda murky

price and no pet fee.

the only good thing about this hotel is that it's close to southland casino.

it's down the road from the casino

was in a sketchy area, even though it was relatively close to the casino

like the location of the hotel being that it is near the casino

the dogtrack & casino closeby

love the rooms they are extremely comfy as far as beds go, i was concerned being next to the casino but the rates are low and it is quiet over here

the customer service. nice and clean. walking distance to casino.

it was basically next to a busy casino

about a minute from southland casino

very kind to my dog and a cheap pet fee

lackluster breakfast

got a decent breakfast & was close to the highway.

pool not open

beautiful hotel, super clean, lovely, friendly staff, fabulous breakfast buffet' additionally free water, tea, coffee and ice cream novelties, candy-24/7

no pet fee, margarita mexican restaurant across the road, friendly clerk, clean room.

parking was not sufficient at night

only complaint was the sink was a little sluggish, but we were so delighted with our room and parking that we completely forgot to mention it

couldn't get the wifi working and the others guests were to loud.

no problem good area to walk your pets just drive a little fast in such small parking lot.