also i was charged for a pet fee which i had no such pet with me during my stay

property is dog friendly and only charges a $33 pet fee

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

the pool was very chilly so we weren't able to enjoy it.

breakfast was bread and coffee, but it would be crazy to complain for breakfast when you are paying

this was the closest place to stay to the casino. it was comfy enough. very large room, nice!

also no ventilation fans in the spa bath, rooms

is muffins and coffee for their included breakfast, but there is an amazing restaurant right next door

coffee or breakfast but dunkin donuts is right next door so i like pretty much everything about the place

very nice great breakfast

clean, comfortable beds, & accommodated a early check in.

gym was nice

the spacious and clean room. pancakes for breakfast and the very nice exercise facilities.

breakfast was good and just enough

breakfast and the coffee were very good as well

the pool was nice, and the breakfast was good

breakfast

an excellent home style hot breakfast with fresh fruit

the pool and hot tub were very nice as well

the pet fee of $50.00 was to excessive

much smaller pet fee

higher priced for property and pet fee high

75.00 pet fee for one night was exorbitant and unexpected

i was near the pool entrance, like i requested

lifeguards would allow the kids to jump in the pool and also allow the kids to be in the hot tub

view from window. valet parking. great bed. clean.

room service prompt and food was delicious

rooms were spacious and clean

the english sausage wad sooooo good.i had room service every day and it was worth every penny.

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

enjoyed the spa and pool area

the pool was nice but freezing cold

was super welcoming and helpful with room and pool access

i hear the pool and hot tub were excellent and breakfast was available in the am

not order room service due to expensive pricing, especially breakfast menu

pool could be bigger. for the number of guests you host, it's too small.

the sand bar food was much better than the rose tavern and the staff there was

however for the price, sadly room does not include breakfast, also in-room amenities could be better, there were no slippers, no toothbrush

we visited in the winter time and were very much looking forward to the outdoor heated pool and hot tub

other than not real breakfast. was a good stay

unhealthy breakfast

breakfast was delicious

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

wuld be nice if they offered oat milk at the breakfast spread

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!

the gym was clean

they attempted to give us credits to the restaurant / bar however 2/2 times these charges ended up on our bill and i had to fight it again

the cove was delicious! the pool was nice.

and facility was beautiful, service was terrible at bar, even when slow it took 15 minutes to be acknowledged by any of the 4 people behind the bar and

the hotel staff was very friendly and the hotel was very clean. breakfast was great.

i also loved the gym and pool area

also it was nice to be able to use pool, hot tub, and gym

the breakfast and breakfast staff were awesome

breakfast was nice and the atmosphere was cheerful

two bed rooms, sleepsofa, kitchenette, livingrm area and two fullsize bathrooms

the pool area was clean and easily accessible from our suite

breakfast was good

kitchen, living room and vanity area needed brighter lighting

the one person we saw working was making himself a waffle and taking it to the kitchen to eat instead of taking care of what needed to be done

the breakfast was so good.

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no problem

kids (

the kids had a great time in the pool and picking out snacks at the snack bar

pool was clean

was close to a few places to eat. and the bar that is build on to the place is very niece

the bar was the only good thing. it must be where they dump their money.

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar has a big party there is no place to park near your room and have to park cross the lot

first room we had smelled like bar room beer smell

breakfast was great the kids enjoyed

very clean , kids loved the pool ! quite .

pool breakfast gym location

price and lots of kids running thru the hallway

the breakfast is so good

pool was great to help keep kids occupied

location . free shuttle to airport and hospital

staff and helpful shuttle service to university of rochester athletic facilities - gym

it would have been nice to have a hot tub with the pool, but the pool was awesome and clean

the pool was nice, the rooms clean and bed was comfortable.

room service personnel were great brought us alot of garbage bags and even came back for the

parking was adjacent to to the property

the rooms/lofts were spacious, high ceilings, kitchen, etc

large sitting area and kitchen

only thing i could say that i didn t like was not knowing how to navigate parking when i first got there but i called and the person who answered was so helpful and patient

no utensils in the full kitchen. we didn t need them

it snow a lot, and they kept the parking lot clear.

establishment, spa tub is older but very clean

one bed was very saggy. there was nothing more than the appliances in the kitchenette.

but extremely clean the owner is nice and got up at midnight to give me a key there was a full kitchen

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

bar and restaurant areas had a great atmosphere

the bar area downstairs was very nice and convenient

pool

my kids barely got any sleep

the pool wasn’t open on this stay

the pool was a bit cold, but it her than that, everything was

had a junior suite and was very small. not worth price. paying for parking. bar closes early

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

great staff - very friendly and helpful. pool and gym facilities outstanding.

my cats were allowed- for a small pet fee

staff is very friendly and the hotel is quiet. their breakfast does need an upgrade though

breakfast was good as we are light breakfast eaters, bed was comfortable.

would have preferred some eggs with the breakfast, even if just hard boiled.

breakfast items stocked early with good quality coffee

room was right across from guest laundry so no privacy and large group congregated there at 1 am

breakfast! and laundry services.

permitted early check in. 6th floor head maid nice.

everything was fine though laundry long walk from guest room with bags of laundry

close to the airport and expressway. no pet fee for my cat.

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

laundry facilities on site

at night 1:30am you would hear running and jumping from kids

hotel doesn't provide breakfast but it has a kitchen in the room to cook

i like it have a full equipped kitchen.

full suite with a small kitchen

good tv. good sofa. good amount of towels. good kitchen and supplies

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

breakfast was good . room is spacious

spacious suites with kitchen are a nice touch

hotel could have been cleaner, the common areas and gym were not as clean as other hotels in this brand

the customer service was great. the room was very clean. the breakfast was good.

actually didn’t eat the breakfast but we loved the location

breakfast was perfect and i enjoyed it very much

room was large and well stocked with kitchen supplies

pool was crowded with kids

the rooms is also nice fit for us as it had a separate room for kids to sleep

clean, weel stocked kitchen and bath

full kitchen, bbq grill, complimentary refreshments, grocery shopping)

was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean i would definitely stay again

pool water was very cloudy, taken in the consideration there were lots of people in and out and a

we had our bod with us and having no pet fee was a huge plus

hidden pet fee

we needed anything nor make sure we had clean towels the manager making excuses the rates for the pet fee weren't what they said it

the pool and helpful staff.

i did use the gym, it’s small, as most are, but it had all i needed

cleaning staff very helpful and polite. the laundry room was very nice.

be nice to have tv in laundry room

the is a laundry room and price is great

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected