the pool is amazing and my kids love it so much we will return

breakfast was good

staff was very welcoming! the breakfast was great! room was very nice!

the breakfast and breakfast staff were awesome

excellent breakfast the next day

the kids enjoyed the pool

the pool was nice but freezing cold

enjoyed the spa and pool area

the staff. the location. the pool.

fitness center and pool were top quality

really nice and cleaned and the breakfast was really good

helpful staff gym room was well equipped

breakfast was good

kitchen, living room and vanity area needed brighter lighting

the morning breakfast was excellent and the suite was large enough for a family of 5 and a dog.

in the parking lot

plenty of parking

and quiet and very good parking

not a kids menu on room service menu

the spa was the nicest that i have ever been to

great options for breakfast that is included and a great pool my kids didn't want to get out of

the breakfast was great plus the gym and swimming pool were excellent.

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no problem

kids (

times it seemed as though they had difficulty in keeping up with eliminating waste in the breakfast and coffee area

pool breakfast gym location

didn’t go away hungry from the breakfast

pool was so warm and the breakfast was pretty good, staff was extremely friendly and nicole the

breakfast included, pool, gym

windows open all the way with no protective net or bars so dangerous if you have younger kids

staff and helpful shuttle service to university of rochester athletic facilities - gym

the hotel is very secured with a nice swimming pool and a gym

also offer shuttle service

pool was great to help keep kids occupied

we didn't use the pool or gym so i can't comment on

when me turned on the jacuzzi tub the jets pushed out all kids of dirt hair and god knows what else

a sign saying which door to use would've also been nice, as we tried the door closest to the parking lot first before realizing the door was to the left up the stairs

rking is in the back)

was a little bit hard to find the parking lot and main entrance

adults / 2 kids), but you definitely need to be comfortable with your roommates in this space

higher priced for property and pet fee high

the pet fee of $50.00 was to excessive

75.00 pet fee for one night was exorbitant and unexpected

much smaller pet fee

rooms are clean and great breakfast! staff are nice as well.

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

an excellent home style hot breakfast with fresh fruit

welcoming and helpful staff; on-site guest laundry; tasty and varied breakfasts; very clean room with plenty of kitchen utensils; quiet

breakfast was amazing, beds soft, clean, easy check in and out

hot tub, breakfast , pool and cleanliness

no breakfast, but a starbucks is conveniently located on the ground floor

the morning waiter at breakfast was polite and helpful

bar and restaurant areas had a great atmosphere

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

reserving a room we asked about the pool, and staff said it was a good size and good for our kids

great staff - very friendly and helpful. pool and gym facilities outstanding.

the pool wasn’t open on this stay

pool was closed

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

pool was a bit too cold

everything was fine though laundry long walk from guest room with bags of laundry

room was right across from guest laundry so no privacy and large group congregated there at 1 am

permitted early check in. 6th floor head maid nice.

breakfast! and laundry services.

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

also i was charged for a pet fee which i had no such pet with me during my stay

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

property is dog friendly and only charges a $33 pet fee

this place was great for our overnight stay for gymnastics competition

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar has a big party there is no place to park near your room and have to park cross the lot

was close to a few places to eat. and the bar that is build on to the place is very niece

the bar was the only good thing. it must be where they dump their money.

first room we had smelled like bar room beer smell

right by parking lot was filled to overflowing

they put me in the family room which has two rooms with two beds in each and a whole kitchen set up

the room was spacious and gave you a private parking space for the location of the room..

one bed was very saggy. there was nothing more than the appliances in the kitchenette.

there were a few adults under the influence that were hanging in the parking lot and were verbal not swearing, but made me uncomfortable and the room by us was loud

my cats were allowed- for a small pet fee

some of the breakfast tables needed to be wiped down with a sterilising wet wipe

breakfast was simple but good

would have preferred some eggs with the breakfast, even if just hard boiled.

free breakfast but nothing offered and the only coffee available was flavored not everyone likes

close to the airport and expressway. no pet fee for my cat.

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

laundry and they hold your luggage for up to 24 hours after checkout which is very

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

there was a smell in the hall when you went to the laundry room

they have on sight laundry washing and drying

hotel doesn't provide breakfast but it has a kitchen in the room to cook

i like it have a full equipped kitchen.

full suite with a small kitchen

no pastries offered at breakfast but that is so minor

think you should have a bit larger pool, considering you market to families

pool was a little chilly, but it was okay.

the breakfast was nor so good. not a big deal, we had a suite.

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

late check out

breakfast was perfect and i enjoyed it very much

kitchen area was modern and living room and bedroom were spaced out.

so very nice to be able to sit on a couch to relax and the kitchen was excellent too

people that was over use was fighting in going at it to like 4 in the morning in it woke my kids up out there sleep they could not go back to

breakfast was good but closing it by 9am was a shame as we had to rush for breakfast before it

hotel was very clean & good complimentary breakfast

it was great there was an indoor pool for the kids to swim in.

was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean i would definitely stay again

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

we had our bod with us and having no pet fee was a huge plus

we needed anything nor make sure we had clean towels the manager making excuses the rates for the pet fee weren't what they said it

hidden pet fee

very clean enjoyed pool '' and delicious fresh breakfast

enjoyed the breakfast the pool had a lot of kids so we couldn’t enjoy the hot tub even though it was after 10 room was comfortable and

cleaning staff very helpful and polite. the laundry room was very nice.

i asked if i could have an extra blanket and was told no it's laundry day

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

the location was great for the casino.

the breakfast could have been better too, but other than that everything was great

coffee or breakfast but dunkin donuts is right next door so i like pretty much everything about the place

we didn’t stay at the location for breakfast. we took it for the road. everything was good.

this was the closest place to stay to the casino. it was comfy enough. very large room, nice!

continental breakfast had great variety

location, quiet, great breakfast with a fridge we could grab something and go past the breakfast times (we are late

the spacious and clean room. pancakes for breakfast and the very nice exercise facilities.

the breakfast was really good with a great variety of choices although the property didn't have a

gym was not useable

the breakfast was wonderful and the facilities were well designed and appointed.

would have preferred darker shades in the rooms and the dinner service at the sand bar was good, but not great

the common areas, restaurants, pool, grounds, and views of the lake were all breathtakingly beautiful

the food at the restaurant is expensive and portions are small for breakfast

very good breakfast with a view of a lake.

breakfast was delicious

unhealthy breakfast

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

since our previous stay, the addition of your breakfast offering is greatly appreciated.

other than not real breakfast. was a good stay

pool was good amenity

could have better robes to attend pool/hot tub

beautiful grounds with a lovely pool and outdoor cabana bar

paid for a lake view, but it was more like a parking lot, pool, and tent view

beautifully decorated. wonderful bar and dining experience. best breakfast sandwich ever!