the pool was open 24/7 and the breakfast was a huge buffet and everything was really good.

i liked the staff including the front desk clerks to the cleaning ladies and also the kitchen staff

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good size pool

great pantry offerings (instead of buffet breakfast/social due to covid-19 restrictions)

cleaner, the coffee pot still had a filter in it with grounds from last patron , the shelves in kitchen area had food debris on ( loose potato chips , cereal flakes , ect

laundry facilities - the vending machines ran out of detergent and its been two days now without

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am, standing opposite end of the

the location was perfect for us as we wanted to be near the des moines golf and country club

appointment was early and with one call we were checking into our room hours early

the laundry facilities and the vending machines were convenient

could have a few amenities that are complementary like a coffee or tea bar in the morning

the kids running the hallways until after 1am, there was basketball football and hockey tournaments

very clean and maintained facility. shuttle to the airport was very convenient.

indoor pool was very nice for the kids. large size and plenty of places to sit.

gym and pool are first class!

the high school group of kids, probably about 50 were very rude while we were trying to get some breakfast

only disappointment was the lack of a hot tub in the spacious pool area that contained a decent sized pool

the large variety was wonderful. we actually had a choice of what to eat for breakfast.

need larger fitness center

nice fitness center

covid restrictions did not allow for breakfast apart from grab and go

pool and hot tub area could use a little update

very disappointed, we came with a group for kids tournaments and i believe every single family had something negative to say about our stay

the lady at the desk was so great. kids loved her

the lights from the parking lot shined through and the door from the hall

were very comfortable, bathtub was superb, nice bar but would’ve appreciated a couple of more substantial items on the menus instead of just

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

breakfast was good

the pool and hot was great for our family

was clean and comfortable, breakfast was great

pool - but hot tub was not working right

breakfast was nice with a wide variety of food

we had alot of fun at the pool and the outdoor space was great for when my family came to visit

great pool at the perfect temperature

clean pool and warm hot tub, plenty of sidewalks and areas to walk your dogs

covid has ruined breakfast for hotels. understandable but disappointing.

also fairly nice breakfast

indoor pool on site, free breakfast, wifi, etc

good hot breakfast in the mornings

did not eat breakfast location was great

breakfast and ice ? machine. cool air conditioning room.

no breakfast

complementary use of the laundry

pool was a little grimy

the pool also works great for my handicap wife and the pool was heated this time

super clean with free laundry room!

breakfast had a variety and the dining area was spacious and pleasant.

breakfast was a mess not enough help to keep it going for the volume of people staying at the hotel

breakfast is good the most important for me is the cleanliness and the room is very clean

time and for i paid for was not expecting a full kitchen and large bath

breakfast was excellent with many choices.

nice little kitchen and great work area

quiet, and pet friendly (pet fee was modest)

wish breakfast was until 10:00, we like to sleep in

the gym is smaller than most hotels and smelled really awful

breakfast was great. and enjoyed the outdoor fire pit.

room was clean, staff was friendly, and breakfast had a good selection of gym.

pool was open and fitness room was very nice

i will definitely go back and the pool was very clean as well with a nice room temperature

high fee for having a pet. kids make more of a mess than my pet.

great gym facility

lots of kids running up the halls at all

the location, the gym, the pool, and the patio

location and breakfast were deciding factors for my stay.

up nice for a family with young kids

noise, dirty common areas, lack of water in gym, bed was hard & uncomfortable, refrigerator was loud, room wasn't very sealed off from hallway

liked the separate bedroom and full kitchen. staff was very helpful and friendly.

breakfasts were packaged efficiently for safe consumption

the hotel had a sewer problem, the hotel halls has terrible smell and the pool closes early'

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout,location is surrounded

the breakfast is excellent and covid mitigation efforts are excellent around the breakfast area as food

i did not try using the pool, but having one at all is nice

very clean, friendly staff. great breakfast!

we did not use the pool or exercise area but they looked good

was very friendly, room was very clean, location very convenient and numerous breakfast options

pool water was a little chilly

pool size is small but… this is not everyone’s priority when staying

and we where charged more for our pet fee than is stated on bookings we had to pay 30

and front desk didnt have the right amount of people for the room and didn’t have us in a pet friendly room

forgot the tell everyone there was an additional pet fee

paperwork said $20 for pet fee was charged $30 thus didn't tip housekeeping what i normally would

elevator made it easy to take our dog outside for a quick night time visit grassy area for pets

only complaint is their covid restrictions. have to reserve the pool and fitness room.

room was large and the full size refrigerator in the kitchen was very helpful

needed more parking. hard to find a spot.

the room was spacious with a complete kitchen

everything! breakfast, pool, suite property was amazing

it’s near where my kids live and it’s pretty nice but the mattresses are so awful i’m not sure it’s worth the

were a little disappointed that there was no chocolate bar in our little bag, just a bottle of water

lots of kids running around in hallways without adult supervision

kids running the halls at 1 am

kids running the halls at 1 am

enjoyed the pool and hot tub

love the professionalism of the staff, environment, room and breakfast quality

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

pool was great, room was clean and spacious for our large family

the swimming pool water was extremely cold.

gym was small and dingy, no water facilities

great hotel staff....great beds....large room... delicious breakfast!

score from a 10+ was the fact that there was a youth volleyball tournament locally, and the kids staying were very noisy in the hallways well past 11 pm

healthy breakfast with lots of options, wii for the kids, nice sitting areas, love the rooms and decor, full kitchen with

kids and family monopolizing lobby couches and tv

the happy hour was ok, but very busy with lots of kids running around

plus the free drinks and heavy appetizers were perfect for our kids that were more interested in swimming than dining out for supper

the happy hour that served food and 3 alcoholic drinks. and breakfast

the social hour and amazing breakfast! my kids loved the pool as well.

the pools were smaller than i expected, and filled with kids, but it wasn't a big deal to us.

pet friendly with extremely low pet fee, comfortable and clean room, great parking, updated walk-in

no breakfast.

a poolside room which is nice at night when your kids are swimming but not so much in the morning when you’re trying to sleep in

know with covid & being short staffed, they have had to cut their pool hours down

a poolside room which is nice at night when your kids are swimming but not so much in the morning

nice pool area for the kids to

wifi won t work fridge inop. coffee maker inop.

have stayed in room 123 with my wife and three kids

nice pool area for the kids to

they are renovating now- it did get a bit noisy and the pool area in in work

friendly staff, hot breakfast, clean room, no complaints

nice jacuzzi suite with attached patio. decent breakfast

laundry machines were out of order

to i-80 & i-35 pool/spa access without kids no extra towels 2 bath, 2 hand & 2 washcloths fresh fruit bananas,

i also liked the breakfast

great location! large room and comfortable bed! standard breakfast.

breakfast options could of been better but at least it was offered

anyway, they do exist, so of indoor pool and fitness center are important to you, this could be a good choice for you

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

not working properly and unsafe parking lot

i had just stayed a whole week and they charged me no pet fee when i came back she went out to my car and looked at my car and saw my dog came back and

the only negative was the $25 pet fee, but even with that, it was a good value compared to competitors

pet fee seemed high.

the laundry staff was very helpful

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a washing machine agitating at various times

clean, pool, nice big room & great bed

was there on a weekend with an event in town as the hotel and pool were full of kids and family

wonderful large (cold) indoor pool and hot tub - that was the draw (10/23/24) i'm adding the date because it took 5 phone calls

the hot tub and pool were great

breakfast

you have to walk a bit for the activities and restaurants etc, but they offer a fairly convenient shuttle

size of the room and the shuttle bus was nice to take

there was a shuttle provided to take you downtown. nice walkable location and very polite staff.

place to bed down, watch nighttime television, spend some time poolside and catch a light breakfast

and the staff was very responsive to one cleanliness issue i pointed out to them in the pool/spa area

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

room service food via box lunch style in a paper bag

room service food was deliciously well

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

no gym.

did not serve any meat options for breakfast

lots of choices for breakfast. friendly helpful staff.

couldn’t us the pool

fitness center was less than ideal

fitness center, pool, location

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so cold), and the jacuzzi was

pool was down for maintenance but the neighboring hotel was kind enough to let us use theirs

the room had a lot of space with a couch and kitchen area

cold pool area. glass shower.

got our bill at check out and they charged us $75 for a pet fee for a small dog, for one night

had really good views of the river pool area and hot tub were great

restaurant at pool closed due to covid-19

i workout in the morning and the gym is better than most places

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

the breakfast was delicious

very convenient to the airport. easy to get to with the keck shuttle.

we asked for an early check in and they worked it out for us!

great price, king room was great, nice breakfast!

shuttle to and from airport was nice ! staff was very friendly and helpful.

the laundry room that is on site, dryer doesn't work very well

rate...early check in

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

friendly staff, clean guest laundry center

the lady that checked me in was friendly and i was allowed an early check in

they charged me multiple times for the pet fee and when i called, the guy said he’d look into it and never got back to me

we used to find quality inn said $10 pet fee

pet fee i thought was high at $20 per pet, most places charge less and room was a little more then

room was perfect, pool; nice and clean and the breakfast was very good.

a longer breakfast time

excellent gym and pool

the bar and the grill

the kids really liked the pool area

the smell of chlorine (because of the indoor pool) was a bit overwhelming for me.

the pool and spa was nice

wonderful kitchen, nice facility, perfect location for our stay

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

virus of course stopped the usual breakfast fare, but the staff went well above and provided us with a decent enough breakfast

the pandemic shut down the morning breakfast bar.

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

worst part was this hotel has kitchenettes but no pots, pans, etc

room has a kitchenette.

no amenities outside of a kitchen that wasn't needed for a short stay

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

he found the bed perfect. loved the full kitchen and the staff was very friendly.

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

comfortable beds, comfortable pillows saturday’s breakfast was awesome

and mother’s day breakfast was horrible

breakfast could have had scrambled eggs everyday and some fresh fruit

full kitchen, living area bedroom and bathroom

we enjoyed the pool during our short stay

breakfast was good with a few different options

clean, easy access, great breakfast

hot tub was closed. but the pool was open. needs electrical outlets on walls by the bed.

continental breakfast could have had donuts in it. otherwise very nice.

was the first time we had stayed where the room had a cute and convenient kitchen

kitchenette and full fridge.

room was clean and comfortable. liked having a full kitchen in the room.

room came with a kitchen which was nice

loved the bed, the heat/air, the kitchen and bath.

they have a very good breakfast in the morning that is included in the cost of your room

nice indoor pool and hot tub

would be cool to have later pool hours

pool was closed unexpectedly due to a broken ladder

nice room and quiet. kitchenette was convenient and useful. location was convenient