wonderful large (cold) indoor pool and hot tub - that was the draw (10/23/24) i'm adding the date because it took 5 phone calls

was pleasantly surprised by the continental breakfast they had and didn’t see it advertised on the booking site

fresh doughnuts for breakfast !

breakfast

breakfast included hot eggs, potatoes cooked differently each day

breakfast was good, coffee is good

virus of course stopped the usual breakfast fare, but the staff went well above and provided us with a decent enough breakfast

our loft-style room was super cozy and loved that it came with a full kitchen

thanks for the complimentary breakfast and free wifi

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

pet fee seemed high.

i had just stayed a whole week and they charged me no pet fee when i came back she went out to my car and looked at my car and saw my dog came back and

the only negative was the $25 pet fee, but even with that, it was a good value compared to competitors

room shared wall with gym and looked out over enclosed pool. not very private and very loud.

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a washing machine agitating at various times

anyway, they do exist, so of indoor pool and fitness center are important to you, this could be a good choice for you

breakfast was good, the pool was good

wifi went out and we were given no discount

breakfast biscuits and gravy was cold and not good

did not eat breakfast.

pet friendly with extremely low pet fee, comfortable and clean room, great parking, updated walk-in

the kids had a ball playing in the pool & on the pirate ships

the hotel itself is older and could use some updating but the water park was great for the kids and worth the stay if you have

those with small children, the water park is great

water park is perfect for kids of all ages and there’s something to do for everyone

restaurant and bar in the facility.

the kids were well behaved, but there was a lot of noise until midnight

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

they are renovating now- it did get a bit noisy and the pool area in in work

also, the kids wanted to swim in the hot

no laundry facilities available, which was part of my reasoning for coming.

walked in i could tell it was clean , room was clean , beds were comfortable , shower felt nice , breakfast was decent , good location, easy to find and

that the laundry was.out of order.

dirty laundry room and very rude staff

breakfast is definitely the most important meal of the day making the complimentary restaurant

great free breakfast

breakfast should have been more of a buffet style due to pricing of stay.

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

breakfast could have had scrambled eggs everyday and some fresh fruit

comfortable beds, comfortable pillows saturday’s breakfast was awesome

rate...early check in

the laundry room that is on site, dryer doesn't work very well

friendly staff, clean guest laundry center

the lady that checked me in was friendly and i was allowed an early check in

i called the front desk to ask about laundry facilities

no amenities outside of a kitchen that wasn't needed for a short stay

worst part was this hotel has kitchenettes but no pots, pans, etc

he found the bed perfect. loved the full kitchen and the staff was very friendly.

room has a kitchenette.

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

we used to find quality inn said $10 pet fee

pet fee i thought was high at $20 per pet, most places charge less and room was a little more then

they charged me multiple times for the pet fee and when i called, the guy said he’d look into it and never got back to me

the pool was lovely.

the pool was the best

breakfast was good with a few different options

online said donuts and pastries but there wasn't any of that so my kids were disappointed

room was very clean and the breakfast area was well maintained

we enjoyed the pool during our short stay

water all over floor from pool to elevator. slip hazard

lots of kids running around in hallways without adult supervision

kids running the halls at 1 am

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

kids running the halls at 1 am

having a small group of adults it was disappointing that the pool & bar areas both closed at 10pm

i like the cleanliness, pet policy and kitchen

we had two adjoining rooms and the kitchen space was fabulous

loved the bed, the heat/air, the kitchen and bath.

room was clean and comfortable. liked having a full kitchen in the room.

kitchenette and full fridge.

would have liked that in its own separate area and take the kitchen out

the pool was super salty

breakfast was exceptional

very good choice for breakfast.

very nice hotel, nice room and pool. friendly staff.

comfy bed, kitchenette and breakfast

having yo schedule pool time

clean and good repair, updated kitchen. very nice and quite.

comfy bed, kitchenette and breakfast

no atm. had to go find somewhere to get cash to use laundry.

pool was cold

breakfast is available but not continental. pool/hot tub are both quite small.

the pool was closed one day. always had to ask for towels and breakfast you pay for.

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

the pool was pretty small but served its purpose for the kids just using it a couple of times.

the following morning breakfast was very good

booked because there was a pool listed for the hotel

comfortable bed, light blocking drapes. nice breakfast

breakfast 5:50am good.

great location, good free breakfast

pool was great

cool bar and lounge and nice pool.

the restaurant and the bar was excellent the staff were great around the clock

the fitness room was closed

i asked for a pool side room amd was put on the other side of the hotel.

servicing the breakfast area was inattentive

pool size is small but… this is not everyone’s priority when staying

was very friendly, room was very clean, location very convenient and numerous breakfast options

very clean, friendly staff. great breakfast!

great people, large room, comfortable bed and goos breakfast

paperwork said $20 for pet fee was charged $30 thus didn't tip housekeeping what i normally would

and front desk didnt have the right amount of people for the room and didn’t have us in a pet friendly room

and we where charged more for our pet fee than is stated on bookings we had to pay 30

forgot the tell everyone there was an additional pet fee

elevator made it easy to take our dog outside for a quick night time visit grassy area for pets

were top soft to sleep comfortably and the one thing i want in a hotel is for it to have a pool and hot tub this hotel said it had both and when we got there it only had a pool

the room and bathroom were very clean. the breakfast had a lot of food options.

pool great location for des moines appointments coffee available upon check in, in the breakfast

there was a dishwasher, oven and small 2 burner; a small sofa,and a place to sit by kitchen and eat

breakfast was amazing

the morning breakfast is good with a great big open space to dine in

such as fitness center and pool were below average compared to other hotels in downtown des moines

the fitness center is rundown. no drinking water bottles in room.

loved the breakfast and pool the staff was nice and kind during my stay and helped me get a couple more pillows since i

pool, gym, and a few other things made the stay well rounded

room was very nice, room service was prompt, and hotel restaurant was amazing

no gym.

room service food via box lunch style in a paper bag

tried the bananas foster french toast via room service, and it was well worth the $$ spent

beautiful, clean, great staff, great bar & dinner.

cold pool area. glass shower.

was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so cold), and the jacuzzi was

the room and kitchen!

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

was impeccable and breakfast was great

got our bill at check out and they charged us $75 for a pet fee for a small dog, for one night

the kids enjoyed the pool area

loved the coffe in the lobby, and the pool and hot tub were very nice too

wish pool was bigger!

the kids enjoyed their pool time, and it was heated

clean room, friendly staff, offering room service, excellent breakfast

breakfast was good. comfortable room.

a lot of good choices for breakfast, very clean and cozy. staff were very friendly.

there was a shuttle provided to take you downtown. nice walkable location and very polite staff.

the breakfast was delicious also and had a wide variety of foods to choose from

there was no heads up on any sports activity there, they're more than 20 kids in the pool, kids running up and down the halls, kids cutting us off to get into the elevator

provides a nice breakfast too

pool

small pool

breakfast food options were great for the family and fresh everyday.

a good breakfast an excellent customer service

less breakfast options

breakfast and ice ? machine. cool air conditioning room.

indoor pool on site, free breakfast, wifi, etc

no pool or breakfast

quiet, and pet friendly (pet fee was modest)

breakfast was great. and enjoyed the outdoor fire pit.

waterfall on hot tub needed repaired, but hot tub and pool worked fine.

breakfast had good variety and flavor

staff was great, good breakfast, nice pool for the grandkids and convenient location

pool was open and fitness room was very nice

the only concern is about the pool was full there to many people for the space

i had was that on saturday night of my stay,which was my last night, there were a bunch of little kids running around and screaming loudly until a little after midnight,and nobody did a thing about

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

kids running all over the hotel with messes left behind

wish the gym had been open but it was closed for remodeling

breakfast was nice with a wide variety of food

the pool and hot was great for our family

i didn’t use the gym but all equipment appeared to be in working order and you could see outside while working out

the breakfast was one of the best i

covid has ruined breakfast for hotels. understandable but disappointing.

breakfast

said they were still doing breakfast which is unusual with covid

my daughter was able to enjoy her first time being in a indoor swimming pool.

loved the breakfast

pool did not work the whole entire building smelled like animal feces and urine and it also reeked

pool was great

no pool access the whole time

over price for the night and the pool wasn't opened

nearby shopping and casino life

pet fee is only $10/night which is better than most places

the moment, there was no breakfast available, but what my family and i truly enjoyed, was the kitchen with an actual size refrigerator

didn't have breakfast and had nothing to do with covid got told since the offer full kitchen they don't serve

there is a kitchen in the room

i love the kitchen in the rooms making it so much more convenient and a home away from home

breakfast was great, and the hotel is in a nice, quiet area, and is only ten minutes away from the

great pantry offerings (instead of buffet breakfast/social due to covid-19 restrictions)

the staff we interacted with were all so nice, the breakfast was really good, the pool is 24 hours

the kitchen employee blaring her 80s hair band at 0700 at breakfast. put ear buds in.

also, 24 hr pool/spa area, what

very clean room, extremely comfortable bed, excellent breakfast, friendly staff!!

breakfast consists of cereal, sausage and eggs

the pool was down which was disappointing but without a hesitation they put us in a bigger room and

kids running in hallway late at night

need larger fitness center

we didn’t have to have to go out to eat and drink. their bar and chef did it all!!

toilet did not flush correctly, hot tub in pool area was not working

were in the process of a major remodeling and we didn't have use of the main bar or restaurant

the bar staff were very nice

lobby bar is great

there were no dishes or silverware to actually make use of the kitchenette

was ok had kitchenetecould of used more linens and maybe coffee maker in room other than that it was

was equipped with a full kitchenette

the kitchen

room was a nice size and the 'kitchen' area was handy

the location was perfect for us as we wanted to be near the des moines golf and country club

noisy. out room was next to laundry facilities.

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

appointment was early and with one call we were checking into our room hours early

laundry facilities - the vending machines ran out of detergent and its been two days now without

the lights from the parking lot shined through and the door from the hall

also - the breakfast was good

was a group of adults in the pool area drinking and having a party we told front desk but they didn t do

the lady at the desk was so great. kids loved her

easily accommodated our need for a crib and allowed choice of floor to ensure quiet kids toys and pool floats available in the pool

the pool was clean and hot tub was relaxing

breakfast was outstanding

clean, nice pool, recently renovated rooms

nice staff , clean room , good location , they have airport shuttle service , strongly recommend

location to airport 24 hour shuttle value

pool was open and also clean and taken care of

free breakfast friendly staff

breakfast looked great however the rest of the fam didn’t get up in time

nice breakfast. enjoyed the exercise room and swimming pool

breakfast was in a very clean area also