no breakfast!

not even 5mins away from the casino's

great location to the casinos

the best bed i have ever slept in at a hotel. very convenient to the casinos.

right around from all the casinos

we were allowed to check in early so our young son could rest and be comfortable and then allowed late check out (2pm instead of 11am) the day we departed, due to a delay in our vehicle being ready

have a deal for late check out for 10 bucks you don't have to leave till 2, unless they say otherwise

quiet for the most part, guest laundry, kind staff, and large spacious rooms.

only good thing about this location is you have the option to purchase a late check out

late check out option for an added fee is nice

i loved that our rooms were joint and the kids enjoyed the pool.

my kids so that we could all swim indoors, the heater in the pool was broken, water was ice cold and

room was very nice overlooking the casino

buffet value using time in the casino, $5 senior dinner buffet and 55 cent breakfast buffet

after being in car all day our kids just wanted to swim for a couple hours before bed but it closes for kids at 8pm so they

friendly kitchen lady at breakfast

n/a did not eat breakfast

the breakfast was hot and good

the staff and breakfast

the price and the breakfast and it was in a good location

signage and directions for the hotel. also the parking garage traffic patterns are confusing

restaurants weren t open most of the time we were there, there was no room service and you had to request housekeeping if you wanted anything

although restaurants in the casino, no place to get a good breakfast meal

clean and friendly lots of parking space

website stated there was room service but, we found out there was not, there needs to be something

e to covid but you can go to the front desk and ask for anything you need) laundry room onsite breakfast is coffee juice and packaged granola bars and coffee cakes oatmeal or

free breakfast was exceptional and i highly recommend it

cleaniness, location, free breakfast, coin operated laundry and friendly staff

and a man across the hall had his door propped open and his television blaring while he folded laundry

i wasn't able to breakfast but i had a great stay

due to the covid 19, we didn't get the chance to eat that good ole breakfast lol.

and the full breakfast was as really good

the snack bar in the lobby needed to be stocked

the pool bathroom could use attention more often. it was out of all paper products and unusable.

pool closed, teenagers very upset but understand safety procedures. also, the bar was closed.

kitchenware at all in the kitchenette

the breakfast

pool to be open

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put things in the frig and and counter area with

breakfast was not much to get excited about

pool didn't have much chlorine

breakfast included sausage, eggs, cereal, waffles, bagels, yogurt and more

breakfast

the pool was out of service.

no hot breakfast

clean, friendly staff- pet fee only $20 a day $40 max for multiple stays.(that is cheap folks)

the breakfast was good and the room was very nice with comfortable beds

the laundry room was a disaster as well as none of the washer and dryer worked

breakfast was very good and dining area was clean and well

the breakfast is always delicious, the staff are always helpful and nice, and the rooms are always very

pool was out doors and gym was kind of small

pool closed due to covid

pool

staff were extremely friendly and helpful. pool was good and breakfast was sufficient.

booked a suite that was supposed to have a room separate from the bedroom and a kitchen area

parking was a little confusing

the pool and hot tub were much needed

liked the fact they had a shuttle bus that would take us anywhere within a 5-mile radius of the hotel

there really isn t a lot of parking.

the shuttle the hotel took us over to get our rental car without fuss

breakfast was great continental with a bit of hot meal the location was very good close to shopping

breakfast

the breakfast was the best breakfast i had ever eaten at an hotel

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

breakfast was delicious

and breakfast

the pool was great and we loved breakfast

breakfast was good, room was super!!

very friendly, comfortable bed, great breakfast options with covid safety in mind.

the indoor pool was not working properly,

pet fee is $150 per night. ridiculous. rude desk person.

it has a full kitchen.

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

could have had a better breakfast

great breakfast

liked everything about the place. the lady that done the breakfast was super sweet!

the beds are soooo comfortable.. the breakfast was great!!!

from front desk to breakfast staff to housekeeper

breakfast was great everything was excellent

the pool wasn’t very clean

did not work tv did not work in living room smell of gas in kitchen area, at different times

we sat back watching kids play and all we smelled was a lot of chlorine which had our chests hurting

were a lot of kids staying that night and the pool was way over crowded and almost dangerous because the other

the overcrowded pool.

the amount of kids. but i understand it was party celebrations and graduation season.

pet friendly i do ike that you paid $25 for your pet the first night

breakfast was a bit lean on choice and contents but overall this place rocks

breakfast was wonderful

great customer service, price breakfast cleanness

the breakfast was great. it's a great location close to shopping and eating places.

still hot outside and pool was already covered, so couldn't use the pool

we finished playing and arrived back to the hotel after the laundry room closed

location was good for downtown and gracelands swimming pool good. breakfast good

pool was open and nice

pool shut

please reopen the lobby for breakfast. i miss that.

no elevator and not much of a breakfast selection

plentiful breakfast and fantastic location opposite

breakfast was exceptional

the staff were great and loved the decor.. the breakfast was good too.

they will change your towels and ask if you need anything which is unusual for 1 star hotel paid laundry on site open 24/7 and snack machine rooms are e super tidy and bathrooms look nice really

had a guest laundry $2 a load

they have a guest laundry which was convenient

the gated parking lot made me feel safe

wifi was not working well.

old, a lot of overdue maintenance, gym was still closed due to covid though everything else in the us is open for some time

have to bring your laundry down in order to get new towels

they had a gym even

graceland is not safety place but we didnt feel and there is security fence there is small gym lady in the dining room was so friendly and

staff and common facilities very good. gym, laundry and complementary breakfast were good.

hotel and staff but a shame they had a roof problem on the new extension and gym, sorted by now i'd

close to graceland, pool for a swim after a hot day

safety. shuttle was fell & they got another in about 5 minutes. everything needed on property

very comfortable room with 24-hour free shuttle that does not require reservation in advance 2

clean, convenient, and it has an airport shuttle. was perfect for my stay.

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

was all brick and pretty quiet, even though they had a bar with some nightlife

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

the laundry room soap vending machine was empty and the front desk didn’t have any

the bar was a good time

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

there’s no gym on site

no gym

the gym was a really great added bonus

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

room service

the only problem we had was trying to order room service. they did not answer

lobby bar had excellent live music

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service breakfast

comfortable beds, just around the corner from beale street. good gym.

hotel charged $100 pet fee without informing me

welcoming when traveling with pets

outrageous pet fee not disclosed until the final bill.

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

they even waived the pet fee and gave my dog a lovely bowl and mat

the ac didn't work the wifi didn't work

staff was friendly. drinks at bar were good.

convenient to all downtown and beale street. modern comfortable rooms, nice bar area.

lack of room service changing towels etc

of room service

everything was great, welcoming staff ,clean pool and central location.

pool was crowded

lively bar scene

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s it

was beautiful especially the rooftop bar and the scenery… staff was awesome as well seeing that its in the heart of downtown

locality close to main street and beale street and rooftop bar with views across the city

the menu choice for bar area

no food service or rooftop bar due to remodeling but we understand and knew before hand!

no breakfast

thw hotel bar was closed due to covidðŸ ? ??

no bar or restaurant

gym was awesome the decor was chic,coffee kiosk was fabulous.

i wished it had a nicer bar and a restaurant

enjoyed the pinball and bar in the lobby

i loved how the seating areas were, games, bar etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

the girl at the counter was also very nice and understanding and graciously granted us a late check out

that works at the front desk and bar was very nice and helpful

i especially loved that they had a place for the kids to hang out and play games

no. pet fee

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

laundry room great, staff very helpful

the laundry lady said no one turned in anything dirty to her that morning

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

easily walkable to bars/restaurants), which the hotel handily solves by offering a complimentary shuttle service, so no actual downside

room service staff was wonderful but i was a little disappointed in the amount of food for the cost

rooms, balcony looking over the swamp, spa tub, shopping, and the best steak in the restaurant

gym, bowling alley, there was nothing not to like

spa was amazing

very friendly staff, clean hotel , comfy bed and a decent breakfast buffet.

zee, the women that looked after breakfast was amazing. extremely helpful and friendly.

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

pool was closed for the season which i expected, but we weren't even allowed in the area to use the

the swimming pool was out of service for my entire stay at 90 plus degrees

not alot for breakfast, no laundry

that they didn’t have a laundry room

patrons hung wet laundry on stairway railings.

no laundry facility

evening room service never showed up

paulette s breakfast was yummy

the included breakfast is superior to most other places we ve stayed

breakfast is provided by paulettes wonderful restaurant

do wish the room service didn't end when the restaurants close which was 8:00pm

pet fee not expected smoking rooms so hallways smelled like smoke hair in the supposed clean

pet friendly, but no where does it state pet fee

pet friendly, but no where does it state pet fee

breakfast could have more grab and go options

was a great breakfast

they were able to accommodate an early check in

beautiful design and decorations. the bar on top was amazing.

no access to the bar on the roof no pool allow other vehicles to park

rooftop bar is a great place to grab a drink

we went to the rooftop bar one evening and it was obviously popular, but also very fun

pool was a frigid temperature

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

they are not offering breakfast

all the equipment in the gym was broken

that it had a kitchen

was nice to have a small kitchen with with modern fixtures

tv sits too low trash from previous guest under the bed behind the couch & under the kitchen sink trash can witch was

the kitchenette

even tho we had a kitchen in our room, there were no cups, dishes, silverware