everything except it said no pet fee and they charged me $45

website said i wouldn't be charged a pet fee but then when i got to the hotel they charged me a pet fee

was i charged a 25 pet fee

no pet fee

the last minute pet fee when the add said there was none

booking said pets allowed but nothing about about the surprise $100 non-refundable pet fee

the manager also charged me for a service animal when service animals are not to be charged for a pet fee

00 pet fee on booking

notice of pet fee at time of check in would have been good. our dog did enjoy her stay, too.

pet fee was $100!!!

breakfast was very good. location was perfect.

nice breakfast

very clean rooms. also breakfast was good

there was also breakfast in the morning that was good

just that due 2 the corona virus mess the pool n breakfast had been closed

there were also a lot of little kids in the workout room hanging all over the the machines making it impossible for adults to use

there is no casino here as stated on your website

breakfast

staff was super nice, the kitchen lady even washed my baby’s sippy cups

no breakfast

rge fridge not mini) because of my specific dietary restrictions needing to make & keep

even though only staying for 3 nights, awesome to have own kitchen

breakfast was great everyday

ich we did not need)

little more then what i wanted to pay for one night. pool a little cloudy.

very clean environment, rooms very clean and so comfortable, great breakfast ud83dudc4c

clean, great service, excellent breakfast

pool was a little on the chilly side

the pool was closed

the breakfast was very nice

this location has parking for my truck

nice fitness center on sight

staff at night the woman that worked in the kitchen was touch my kids plate and food and it’s a nasty glove that she was touching everything with

indoor swimming pool

the room, pool and breakfast

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

they have an out of service pool.

booked here because my kids wanted to swim i even called to insure the pool was being utilized

were kids and teenagers running around knocking on people’s doors all night long

it s location and having laundry room and everything i needed on the same floor

kids are running from room2room slamming doors all night

the only room for seating was the desk chair and a padded kitchen type chair

staff was friendly, free breakfast, and affordable

the staff at the front desk didn't make me feel welcomed. the kitchen staff was very helpful.

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

i would recommend more breakfast food options but overall i had a great experience

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

it was by a casino

very clean , staff is magnificent,(breakfast)

i do wish the hotel served hot breakfast

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

good breakfast in morning

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it never dried the

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

no pool.

walk in shower and the great breakfast

weekend we stayed at this holiday inn their pool was closed for some maintenance reason

very clean, room was cheerful. good breakfast

pool had so much chlorine in it that it made it impossible to

too many people in the pool area

room was clean and bed was comfortable breakfast was nice

was very close to where i needed it to be and the breakfast was included in the stay which was pretty good

our room but we reported it and the clerk tried to fix it , but other than that bed, breakfast, fitness room all were enjoyable and last but least the clerk was very helpful if we needed anything

property was clean, staff was friendly, perfect continental breakfast ! will stay again!

oh and the staff was rude & there was nowhere to fill up water other than the sink or in the fitness center, which that water machine definitely has never been cleaned as the water tasted

it had a working kitchen with a fridge.

breakfast was adequate, with oatmeal, granola bars and muffins

best thing about those hotel was the kitchen and access to free kitchen ware, also i like that there is washers and dryers

breakfast

the kitchenette and laundry

location, breakfast was good.

i come here because it's so clean, quiet and good breakfast

breakfast was good, loved the location

breakfast was good for being a grab and go box

customer service and everywhere was so clean. their breakfast is good

the lady in the kitchen is the best

all of the facilities that were usually available were closed and no one was allowed to use the gym or the swimming pool when the temperature were scorching

via phone and then it was closed when we arrived and that was the purpose of booking there for my kids

the breakfast was great also

via phone and then it was closed when we arrived and that was the purpose of booking there for my kids

they serve breakfast and great coffee and provide free shuttle bus

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

early check in

free shuttle service/friendly, attentive staff/hot breakfast

felt like walking down a high-school gym locker room

the way the employees talk to me an my kids i feel because of our race

the airport) indoor pool daily breakfast

the pool was fun and the breakfast was good.

location

that kids was all over the place and pool with no adult.

for shuttle to airport to pick up son and was told to wait 10 minutes

great staff, convenient location, airport shuttle and nice room

i called to do an early check in at 11am

ry early) flight

was close to the midway airport, had a shuttle that would get me there in time for my

the breakfast service was limited to granola bars, muffins, and granny smith apples.

the hot breakfast buffet had plenty of options for the kids, my wife and i

the hotel room and the swimming pool.

the hot breakfast buffet had plenty of options for the kids, my wife and i

good breakfast and easy assess to shuttle bus to the downtown area of chicago

i also liked the pool and the gym

shuttle to the airport and the location.

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

00 a day for breakfast for myself and the kids

loved the fireplace in the lobby and free shuttle service to the airport! very friendly staff!

they have a convenient shuttle service to/from the airport

location and shuttle to airport

hot coffee 24/7, free shuttle to the airport which saved us a $35 uber

they allowed me to check in early plus they had a shuttle to the airport

the gym facility was good. nice space & equipment.

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared, i probably never use you guys

super convenient to midway airport, with a shuttle to and from the airport

convenience of the airport shuttle which allowed us to even get the train then

the hotel was nice and the shuttle to the airport is very handy.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

i like the kitchen necessities available, it makes my trip smoother

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

good and quiet environment, having kitchen equipment in other to cook by myself.

having the small kitchenette was a real money saver - the staff at the front desk was wonderful - and the hotel was

price, kitchen, dog friendly

the water in the pool

the pool is way too small and there is no hot tub!

children were upset the pool was closed

clean, comfortable, friendly staff fabulous gym!!

it was about an hour to get downtown. the pool keycard reader didn’t work

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free