and you have to be worried about it because if you want to spend time at the pool and then go back to the beach you never know if you going to loose your umbrella

room service did a great job, although our room never got cleaned before 4 pm and we had to call

wifi

slowly workers, bad wifi

location and cleanliness of room. kitchen was a nice surprise.

great location. beautiful hotel. staff goes above and beyond. best hotel pool in miami.

has many goods, options for adults and kids

stop playing music al the pool and beach fairly early

the staff was exceptional. robert at the pool was friendly and eager to serve. i liked that.

ployees) were helpful.

the next day i was asked to wear a plastic bracelet or they won’t let me sit at the pool or beach

the room was amazing!!! the view was perfection. the spa was excelent

chair at the pool area and beach are complementary

spa manager and her entire staff was extremely kind and did everything they could to make me feel

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with small

the bar by the pool closes at 4, very sad but their drinks, food and service was also very good

very good for family. pool. beach chairs. fast and good service.

chairs gets removed at 5 pm, also the pool bar closes at 5, maybe because thats when the inside resturant opens, butyou wont walk in

where nothing exciting, but friendly staff, hotel in a great location, with a bar out by the pool, and the staff set up your beach chair and towel, if you wanna lay by the ocean

katherine and juan carlos are welcoming and super helpful as well as the pool and beach staff

the pool area and beach are amazing

the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were perfect

pool is gorgeous and excellent service

the beach , pool ,new rooms

location is great and the pool and privet beach are great

because a lot of families comes with kids and no where to put some food that they can eat later

i was very surprised at how wonderful the pool and golf course were

the pool and loved the gym and access to pineapple infused water

i was very surprised at how wonderful the pool and golf course were

water park tidal cove was so fun and the slides are fast

location, comfortable room, nice breakfast, and mostly amazing staff especially mrs

comfortable suite with a complete kitchen fully equipped with plates, glasses and utensils

breakfast in the mornings and on site parking.

the pool is poorly situated, in the shade most of the day

breakfast ends way to early.

and the breakfast has very good variety

used the gym but wished it was more well equipped.

the staff was excellent and the warm pool was perfect for the kids.

small pool

the room was very clean and the casino and race track was within walking distance

many hidden fees, never was told about a $25 early check in fee , mandatory $33 a night valet parking

perfect swimming pool for kids

seemed like a party place not great for kids in evening but good in the morning

gym was great, in house restaurant had the best burger i've ever had. great staff throughout.

some issues with the kitchen taking too long to bring out the food, especially during busy holidays, but the restaurant

there is a pool

hotel is in a good area- good for longer stay because of kitchen.

hot water in the bathroom kitchen sink don’t work pet control issues cigarettes smell poor customer service not internet at

free parking pretty nice pool with a lot of

pool and staff

kids loved the infinity pool and the water slides

the gym and sunrise yoga.

95 for the wifi, it is really petty and no one was impressed, also i would suggest putting at least a

we couldn t use one of the pool and gym because of it

for example, the breakfast buffet is over $30 and it left much to be desired also, the room service food was cold, despite the attempt made to

the pool water is icy - a feat in florida in august the restaurant is underwhelming

lovely suite, pool and beach.

ok but not great for the price paid, beach was dirty/smelly (not the hotel's fault, but still), pool restaurant experience was bad

room is great, pool and beach facilities.

the food in the main and pool restaurants was great

room is clean full kitchen, sofa and walk through closet

kitchen was good when we first got there and went to the room it was a bad smell in the room had to

i was really happy to see there was a full funcioning kitchen

the kitchen area.

needed supplies for kitchen, it did not have any cookware or silverware etc

if you want to do laundry on site bring quarters it is 1

the room had a private room with its own bathroom and partial kitchen along with the main room having its own bed and kitchen also

clean; kitchen had all amenities; the area was quiet yet if you want more the beach is steps away and the

my favorite part was the kitchen because i love to cook

the free laundry facility was a bonus

have pretty much everything that you need in the room, beside the kitchen and all the accessories they even have beach chairs, umbrellas and more

i had room service only because i was ill. the prices for room service are beyond ridiculous

there was some maintenance going on around pool areas and was extremely

everything, from a glass of champagne on reception upon the check in to free room upgrade, to pool, sea, cleanliness of the room, cuisine, territory, bicycles for ride, across the road there is

the bar staff is absolutely phenomenal

pool was ok food quality was ok

a microwave in the room, a laundry room, a more extensive breakfast) but overall everything was lovely, so no complaints

the breakfast, but again you can t expect much more for the price

it's a classy area not too far from the beach and has parking at 15 usd per 24 hrs , the breakfast is a little light but sets you up for a healthy morning start and there is free fruit

beautiful room and good breakfast

everything was excelent - nice people, good breakfast, happy hour with wine, safe area.

very well located. big room. excellent gym. front desk staff is outstanding.

really enjoyed it - nice fitness and pool area - parking your car is very very expensive

early check in and 12pm check out.

at breakfast not enough seating.

the gym is very nice but there needs to be fans inside because it gets very hot due to the large

the breakfast sounded delicious but it was quite expensive so we did not order

great location. very nice hotel. grrlesr value for money. very good breakfast and restaurant.

place resembles a kids crèche and a circus

access to the beach; amenities provided to/fm beach (shuttle; chairs and umbrella at the beach)

breakfast and hotel facilities were excellent

wifi service is also horrible

go see kel at the sky bar he s amazing

3 adults and we had kids from age 2 to 15 and everyone loved it

roof pool no access for kids of 11 and 16. min. age is 21.

bathroom locks were broken wifi and phone service didnt work properly

the pools were warm, their is sand to play with by the pool which was great for the little ones

arrived 30 mins prior to check in to see if they had an early check in which they did not

the facilities and pool area were brilliant

comfortable room very spacious and well appointed. allowed early check in

pools ( clean , not crowded , specious pool area, great for people with kids) two bathrooms in regular room , four bathrooms in two king bedrooms , six bathrooms in three

room, nice bathroom, the colorful potted plants, the design of the floor in our kitchen/entrance/hallway area, free bike and beach towel rentals, the courteous staff, the free

for the room itself, we got a very good deal on the room we had, which included 5 beds and a kitchen

service was bad i email them a early request check in time a week before my stay then another email a day before my stay

nearby taco bar is a great place to grab late-night food and drinks

first room, a4 was very noisy, the kitchen space for the adjacent bar/restaurant actually surrounded the bedroom, kept us awake

the pool area was closed which was such a shame because it looked really nice

airport shuttle made it convenient

gym and pool were both closed, and construction work all day long

(the pool bar is still under construction)

clean, nice pool, good breakfast, secure.

the hotel pool was shut down for repairs.

rooftop pool and bar was excellent with amazing views

coffee shop; gym is good (better than most); staff is friendly; room was sparse (not stocked well in the kitchen

the pool was closed

the pool and the room itself

check hours for kids play area

the complimentary breakfast was very good

staff, nice/clean rooms, free breakfast was a plus

in the fee were tennis (we don’t play), access to the community center that has splash pool for kids (anyone can walk in), bottled water (2 miniature bottles per day)

the staff is excellent and breakfast is great, plus the bar

accounting errors at the pool

the lido restaurant was amazing and the team at the pool welcoming and nice

not very convenient for babies, no wheelchair access to the pool area

we were a couple with 3 kids and it was confortable and efficient for all of us

not only within the hotel , but at the beach unusually good and by the pool as well