the pool wasn't open.

couldn't connect to wifi

with wifi

given handwritten password for wifi

laundry room had new washer and dryers and was kept clean

sorry i don't do breakfast

we enjoyed the stay. the room, bed and morning breakfast was great.

good variety of breakfast foods

everything was great, including the breakfast

room, fitness center

guests entering and exiting their rooms all night and car doors opening and closing from the parking lot outside my window

very helpful staff. the rooms are clean, the breakfast was tasty.

parking only on one side of the building making for a long walk with luggage to my room

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to screen the neighboring buildings and streets

a great variety of food was offered at breakfast and the staff were very accommodating

breakfast was good

and breakfast was awesome

the breakfast bar room is superb! the staff was friendly and helpful at all times.

the kitchen was nice

breakfast was good

breakfast, could have better options

pillows and quite. breakfast was sufficient

also, the breakfast wasn’t anything to write home about

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

easy to get to, free parking and free wifi included, breakfast was simply but plentyful

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

the pool wasn't clean

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

they room was nice. had a spa tub and very clean.

it offered a buffet style breakfast and free laundry room

great room, full size kitchen appliances, giant closet. and breakfast was amazing

can’t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

rooms were excellent. breakfast was top class

nice pool

) travelled with our pug dog and the pet fee was only $10

pet fee was per dog per night.

breakfast wasn't very good, not much variet and vending machine didn't have much in them plus they

would have tried the pool, but weather didn't cooperate

good breakfast and cozy room!

free breakfast and indoor pool were an added bonus for such an inexpensive place

price and breakfast

thought that the breakfast was sparse

better food choices for breakfast.

the breakfast was only until 9 and the walls are thin.

the breakfast selection better than average and offering of fresh fruit a plus

not much of a breakfast. omelettes awful..eggs full of cheese.

due to covid breakfast was a bit different but still very good

the bagged breakfast options were slim but we can understand with covid precautions.

the wipes for the equipment in fitness room were completely dry and useless

friendly staff. free wifi, coffee and simple breakfast.

value for the money, room clean and smelled nice ( many places smell musty) breakfast was enough to get us

no breakfast in the morning really would of enjoy it

exercise room available and free breakfast of hot or cold cereal, muffins, bagels, yogurt and waffles for guests

breakfast should be more than what it is especially now the co-vid has died down quite a bit

and with no pet fee i can only imagine

we also very much appreciate the hotel allowing dogs and not charging a pet fee

dog friendly and no additional pet fee

when we stayed they did not charge a pet fee

i also appreciated the “no pet fee

the room was great! the bed was super comfy! the living room ans kitchen were great too.

i had no complaints but my dear other half wished the fitness room was a little bigger

the staff, location, pool & breakfast

the ceiling of the pool is flaking/peeling, the fitness center was humid and without fans, the disinfecting wipes container in the fitness center

pool very small but nice

the pool wasn't open but thats not the hotels fault!

clean, & good breakfast

loved the shower and kitchen

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

breakfast was upscale

i would like to comment that there were two areas for the breakfast, if my son didn't sit down on the other side to save us a seat i wouldn't have known

was nothing that i did not like the eat area is small so on sunday when every one was leaving breakfast was very crowded and not enough places to sit so we ate in our room but that was not much

breakfast had great options and clean tables, etc

clean. good breakfast.

breakfast was good. location very good.

breakfast was nice

friendly family welcoming kids friendly

pool was crowded with kids during our entire stay. day & night.

breakfast was very good

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

did utilize the snack and breakfast bar which was a first for us

location was great, beds were comfy, gym was awesome! front desk staff was sweet and helpful

enough for a family with 2 kids without feeling cramped

loved that they had a snack bar in

i enjoyed it overall service and pool. polite representative at front desk and bed was comfy.

kids enjoyed the pool

room space for my kids

no free breakfast

also, what it looked like was that i got charged for wifi

kids running around and screaming with no parents around

i love the gym

beds n pool

pool was very nice and warm

the pool was nice

the pool was a little chilly but the hot tub was our favorite

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

bar attendee was awesome, felt as if i was in the

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

the lobby bar was a bonus

not free or particularly good; bar minimal & not friendly

laundry service on site

on site laundry

the “breakfast bar.”

i didn't get the free breakfast but was glad that it was offered

the breakfast could be a little more inviting.

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff -hotel

pool not opening at 9

so much so, the gym smelled like it, and it gave me a headache

the kids were getting restless as anyone else would if you had to wait as long as we did

we loved the hot tub and being able to enjoy a pool during these cold months

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

the loud noise from the kids

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

towels was needed at the pool area

lots of kids

kids playing on elevator

bar tender is very mean

waiting on cook to order breakfast food gets s little cold so having a couple microwaves ovens would help to heat your food

was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was

enjoy were the mattresses of both the bed in our room in addition to the let out bed for our kids

proximity to work convenience of kitchen

fitness center closed for renovations. i did not know this until after i made my reservation.

room was great-great location, quiet, friendly staff, nice kitchen

great location. kitchenette. great staff.

kitchenette

the space and the kitchen feature

no indoor pool

the front desk clerks the room attendant the cooks in the kitchen

spacious room, the kitchen was well-appointed and the location was great!

loved the kitchen with a big refrigerator and the quilted bed

parking, wifi, security

room service was a bit suspect. took three tries to get our order and it still was not correct.

needed wifi info that wasn't on key card or in room

the hotel does not offer breakfast.

breakfast was excellent

they had a good breakfast

breakfast was great but what stood out the most was front desk staff

location, price, and breakfast included!

enjoyed the breakfast

amazingly great breakfast

the kitchen was perfect and had everything you needed to make a light meal

also the breakfast used to be better that needs to go back

the morning kitchen staff

also shuttle bus to go to the doctor and the store was a great convenience

the smallbut well designed kitchen was extremely helpful

the jettub was great and breakfast ud83eudd50 was vary good

the travel websites say there's a restaurant, bar ,gym,, spa, room service, but i've never encountered any of those

there was no butter for toast or waffles either day at breakfast

the hotel was clean, had grab and go breakfast, vending machines, and is near anything you could want for food

mmm maybe just breakfast to last longer

fact that i only got charged part of the time a pet fee for my service dog was about the best part of my stay

was told it would be $10 a night pet fee, when i got there to check in they told me it was $50 a night now

was charged several times for a pet fee for my service animal after i was told that it didn't matter if he was a service animal

i liked the fact that kids have to be out of pool by 9pm

pool was nice also the bar area and free coffee gets me every single time 10/10 great

we told the breakfast attendant who offered to microwave them for us

breakfast could be a little better ie:sausage eggs add potatoes.. everything else was good

gym facilities and pool

thank you holiday inn express for being our home away from home during the holidays❤ also the breakfast was soooo yummy

the staff was super friendly, the breakfast was amazing, great location

you had a kitchen and laundry machine and dry their and could by quarters from the front

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that great place

kitchen

you had a kitchen and laundry machine and dry their and could by quarters from the front

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

shuttle service was wonderful …

hotel we have stayed at in along time ,friendly staff ,clean rooms and great location, great breakfast

this included reception, house cleaning, maintenance, shuttle drivers

help us arrange shuttle bus pick up to cleveland clinic

is accommodating to us in every way including having a, wheelchair available so we could get the shuttle across the street

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

did not get room reserved. pet fee is astronomically high. the room was shower only.

bar and restaurant staff was very friendly and accommodating

great hot breakfast, nice little bar, valet parking

vault bar not open on sunday

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

bonuses: it was well priced, & pet friendly with no pet fee

we ate breakfast and dinner there

the lobby and gym are nice

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful