when we arrived we were unable to make a hot drink, we were supplied with a glass of wine, but no wifi and poor phone reception was a pain, not the bulls fault

excellent location, good size rooms, great overall facilities with solid parking.

great free parking

atmosphere great staff nice gardens and plenty of private seating area no problems with parking also the room was more like a nice bedsit and a little different from your standard hotel

nice welcome by katie who showed us to our rooms and was back behind the bar to serve us once we dropped bags

the room was far too basic and lacked a tv, chair, desk, wifi and no decor

wifi didn t reach this new accommodation so had to rely on hotspot with phone to watch my bring

are on a six week trip) but if just a weekend stay

parking

had to go to the bar during dinner to get a drink and at breakfast served ourselves from the pass as our food was

property itself had great car parking on site, clean reception area and generally nice ethos

fast free wifi, plenty of plug sockets, and staff were really friendly and helpful

gym had a tread mill, rowing machine and a work out skid, all fairly recently acquired it

location and parking.

a mini gym on site

easy to find with lots of parking space

parking available as requested but it might have been helpful to have parking explained on arrival

good wifi

was quite difficult to connect to wifi as they wanted e-mail addresses, name, life story before you could connect

great in the daytime for kids around the bar/restaurant area

no wifi code provided on arrival or info in bedroom

huge bed, the bar staff were friendly and happy, the herd restaurant

friendly staff, great atmosphere delicious food and wine for dinner, excellent breakfast

the garden, you can hear cars on the road also when i arrived i need to to be connected with wifi to have a zoom meeting from work but hotel had a power cut so i needed leave to place where i

were perfect, huge four poster comfortable beds, lovely dustbin-lid powerful showers, fantastic bar and beautiful garden

there was a problem with our booking when we first arrived, the land lord and bar staff were excellent in solving the situation and we had a great evening there

it was close to our location for a party. bar and staff are great

good value for money pub food in bar food & drink at reasonable

friendly pub in a great location. good bar menu and helpful staff.

wonderful location with friendly bar staff

everything, great room with view, staff, gym and spa facilities. coppa club was fantastic!

the gym, sauna and steam room are fabulous

gym was also good

wish i'd had time to use the spa

satisfied -animal friendly very important for us -sweet staff -nice evening bar good service and -communication -will come back many times in future if our dogs still allowed

friendly and helpful staff, lovely rooms, great food

i wasn t going to be able to stay late enough to enjoy breakfast in the morning so was really glad to have the option to pick up a breakfast box the night

staff, lovely room with good view, outstanding food, welcoming bar all set ina beautiful village on the

cozy and warm for a weekend in january. excellent breakfast

nner and breakfast) and very dog friendly

one positive is you get free parking if you stay there

awkwardly, kept having to go out, around the roundabout and back to correctly enter the parking

nice hotel, no facilities but good location and parking available.

easy parking in front so would easily recommend this

gym and pool

lessons for kids

number to call for room service never worked whole time we were there so had to phone reception then be

great to have a location with a pool and sauna

the man who worked in gym was so friendly helpful and supportive for the gym and pool

it seemed very functional and impersonal, wifi was excellent and there are plenty of nooks and crannies to set up a quiet work station

n/a maybe later check out would allow a bit longer morning stay at the spa facility

was no room service at all, food had run out apparently, but one of ur staff gave me some crisps and cakes

emails and phone calls prior to arrival trying to get me to add an evening meal and breakfast.

wifi worked well

check in could have been better as it wasnt obvious where to go, so we had to walk through the bar with our bags and cases

nice bar area and good food for breakfast & dinner

it has a fantastic bar and restaurant downstairs that's well worth a visit and the breakfast was very tasty and

room, bar and restaurant area.

busy bar & restaurant but could not hear anything in accommodation

did not have breakfast but did order coffee which arrived with cookies

friendly staff, nice and comfy and clean good wifi

no draft at the bar only bottles

nice quality hotel at a good price. with own bar with meals

large comfortable room early check in and free

the room service was not great with tepid food, presumably as it was walked across the estate to the

hotel was part of a golf complex set in absolutely beautiful surroundings, the staff were friendly and helpful and the

some issues with the wifi in the room were were originally in

com site and although no pool/spa the grounds looked so nice that we went for it

i stayed in a self contained suite a short walk away from the main building which had great parking , and a massive comfy bed , a full kitchen and open plan lounge , quiet and comfortable

would definitely stay here again and recommend it the breakfast was delicious and cooked exactly as you wanted

option of room service may have been good also

i loved the setting, the building, the abundant free parking and the great free wifi

wifi wasn't great in the room but can't really fault the place otherwise

wifi intermittant cobwebs in room and not much evidence of cleaning tables lights etc

the hotel has a gym which we used on the friday morning which was a bonus because we didn't realise it had one

fantastic staff, lovely accommodation and a great fun starting bar after a day at the races.

friendly staff, lovely breakfast.

free late check out until 3pm on the sunday, massive bed! and lovely shower

weak wifi signals especially in the daytime. breakfast is good but all the same everyday.

facilities could of been better, pool was quite small considering the size of the hotel and seemed quite dated

visit to the spa/swimming pool on sunday 9am-ish for an hour, excellent staff and excellent standard of cleanliness

also, the children were looking forward to their kids welcome and kids breakfast however these were unavailable

the breakfast was enjoyable & my son loved the kids pirate

the breakfast was enjoyable & my son loved the kids pirate

to login to wifi and tv every time was frustrating

wifi, parking, and anything extra are paid

way to pay for the wifi online, not a voucher at the front desk, juts let me pay for wifi when i connect to it

the only unsatisfying thing is wifi. it is the only thing that needs to be improved.

room had no window, drink making facilities & wifi is available at a cost

in the bar a wide choice of drinks and the gentleman serving was also polite and pleasant

bar was really pleasant and we had a good night listening to the live music that were performing

friendly staff, good food, lively bar with a good selection of beers

bar of soap or some hand soap would have been nice in the bathroom

friendly family run bar good atmosphere staff were great. rooms clean i would stay here again

the swimming pool and spa were really clean and the right temperature

breakfast is reasonable

impressed with what was included, nespresso, kids activity role received on arrival, kids toys in reception, shampoo, conditioner, wash stuff,

days

free wifi

laundry service is too expensive

wifi connection could be stronger, luckily could do some things remotely.

were unhelpful with early check in

excellent breakfast and very helpful staf

is so helpful and nice just a bit disappointed that there is no laundry room and the laundry service was too

room service was excellent

as it does not cost the property any additional costs just by having the tv connected to the wifi

i wanted a simple ham and tomato sandwich when i ordered a small meal through room service but the bistro told me to have a simple burger

no answer when i tried to order room service but the menu looked great.

on the last night i asked for late check-out after returning from the hospice where my sister had died that afternoon - and was

parking spaces on arrival so had to park on another car park and walk with our luggage in the

a bit of late night noise from the bar beneath our bedroom.

room was directly above the bar which was quite noisy on a friday night between christmas & new year but we were so exhausted,

bar has a pleasant atmosphere and the restaurant serves a varied menu

food was lovely, bar cosy, rooms delightful

i was also on the 1st floor above the bar so if you want an early night and are a light sleeper, ask for a quiet room

the bar was nice

the wifi would not connect

great place to stay with friends or as a couple (not so great with kids probably) lovely coffee machine in the rooms

early check in and late check out available for a small fee :) ideal for reading festival

the food was good and the bar and dinner service was excellent

room service, lovely high quality room with everything you could need for a comfortable stay

elevator wasn't working so its difficult to reach gym which was on 9th floor

more room service options on the menu.

the staff were all very friendly and made you feel very welcome, the bar staff were fantastic and made superb

the bar had a welcoming log fire

re fire routine and escapes, breakfast serving times, surrounding area, etc although leaflets in bar describing three local walks were useful

staff helpful & friendly this is a good restaurant first just happens to be in a pub with a nice bar & beer garden room fairly basic but clean , all you

excellent bar staff, food was excellent

the bar and restaurant don't open on a tuesday

the food and breakfast was excellent

moved to a larger room

bar and catering were amazing - food was exceptional, and the staff were so welcoming and

the breakfast was very tasty

mins) to pick up the 400 bus to

parking was ample and the food was

it is tucked out of the way, the parking is off the road and free

and cleanliness, the food was fantastic the staff attentive and courteous and loads of free parking, set in a stunning location, there really was nothing i would change

we had to set off early for my daughter s gymnastics competition so they arranged to provide an early continental breakfast for us all and

internet/wifi didnt connect and it was late by the time i had checked-in

room was great, very comfortable & had its own mini food bar inc, chocolate, crisps etc

staff and food and bar atmosphere and right near highclere, very nice staff so accommodating, clean and comfortable,

breakfast, bar and dinner

the style of the bar and hotel was just what i was looking for for an overnight stay.

the bar staff were so friendly and funny and made us feel so welcome

rooms comfortable beds room facilities indoor/outdoor pools home grown tea no charge for slightly late check

the gym is well equipped and the spa pool is great for an evening swim

and easy parking

the staff were amazing and the spa was excellent

in to the exceptionally nice spa toiletries provided in rooms, bedroom furniture is nice and breakfast served in the orangery is a lovely experience and the stunning view only enhances this,

room was a little small but it wasn’t that we needed more space as you could go and enjoy the bar and gardens

had a restaurant and bar on site so we didn’t have to travel away for a

very good, polite service, a completely spotless room and bar area, good selection of beers and finally, well prepared and presented food

food over the whole period was excellent in taste , presentation , and service as was the bar with a great choice of beers it also features a large open area for eating and enjoying the

great complimentary coffee machine and honesty mini bar

only slight problem is the car park is quite small and roadside parking at a premium !

very cosy room and exceptional breakfast and surroudings

parking may be a problem when busy, though we had no difficulty.

couldn't connect the wifi to my laptop

limited parking

pool and gym were also great

menu selection in the bar area.

kids pool allowed children to swim all the time during opening hours which was amazing

pool and gym were also great

the bar and restaurant serve tasty reasonably priced food and drinks and parking is safe and secure

parking is free and accessible

parking was easy, check in was no hassle

location and parking facilities

lovely staff, really nice outdoor pool, respectful guests all around, even the kids by the pool were kept quiet

could promote jointly with the neighboring golf course

the kids made best use of the bicycles, gym, and pool table :-)

the kids were allowed all the time which was a huge plus for our 4 year old

had requested an early check in and a room ready early so that we could get ready for a local wedding

breakfast was delicious, excellent quality food, good choice and served until 10am with room

were brilliant throughout including bar staff, check in, breakfast and dinner staff and cleaners

staff particularly in the bar - barman was amazing and made sure our party had a good time after our

laundry piled up around bedroom in corridors

would have liked a mini fridge/mini bar in the room

the bar should be open earlier.

wonderful location. easy to find. good parking.

pool was great until a women with 3 kids arrived

was a little dark as no main overhead lighting, a friend in the gables cottage had no wifi signal at all in her room

the wifi speed is fantastic!

loved that this hotel was so great with kids but still kept its class.

breakfast was nice but no fruit salad which i usually get at other hotels.

the grounds are lovely, parking is very good and the whole place is everything you want from a country hotel

hotel in lovely rural setting with plenty of parking

website said there would be more special stuff prepared for kids

was limited disabled parking at the grange, so when it was taken we had to walk a little further than we were hoping to

very good wifi

plenty of parking, room was clean, spacious and well equipped

cosy parking round by the grange, but plenty for the main house.

are staying in the mansion, the grange is a 5mins stroll from the reception, or a 1min drive with parking available

tend to have room service when i stay

we had room service too which was fantastic

breakfast very good, didn t use the wifi

chicken tikka masala of the bar menu

are wonderful and not only one of the best afternoon teas i ve ever had but the dinner and breakfast too delicious