swimming pool and jacuzzi were amazing

restaurant and bar were very good

couldn't connect to wifi

was initially placed next to a room with shouting and screaming kids

pool, steam room and jaccuzi were great, staff very helpful, easy access off the main a34, parking ok, good breakfast

wifi was free and easy to access but slow - just not up to expectations for a

the bar has a lovely relaxed atmosphere

the biscuits and chocolates in the room for the hoomans and although there were dog treats at the bar it would of been nice too of had some in the room maybe instead of the chocolate

tricky wifi access

the bar served some very nice real ales and the food we had in the evening was of a very good standard

great to have the use of a no-fuss laundry

the gym and the laundry room and the fresh tasty breakfast with the fresh

there is plenty of parking, and the wifi was perfectly good

comfy bed, room was spotless, other guests were quiet, bar well attended and all the staff were helpful and pleasant - no problems whatsoever

i wish there were some parent and child parking but we managed to find a space that was roomy.

the parking is very small so it is possible to struggle to get parking on a busy night

thought the room and overall hotel needed refurbishing, the facilities were above average, the wifi was exceptionally weak, the water pressure was poor and i don't think it was up to the

restaurant and bar facilities excellent

breakfast was also amazing

only slight gripe was that the drinks didn't arrive very quickly at breakfast, but that's a very minor thing, especially set against the excellent level of the rest of

the bar had a welcoming log fire

the bar and restaurant don't open on a tuesday

the room is very clean and quiet, and the bar is very cute with a fireplace

staff helpful & friendly this is a good restaurant first just happens to be in a pub with a nice bar & beer garden room fairly basic but clean , all you

excellent bar staff, food was excellent

there was ample parking too

very poor wifi that made working difficult but possible with patience.

big thank you to steve in the morning service on breakfast and the bar man working on tuesday

full of character. warm and comfortable. easy parking and great breakfast.

the wifi was very poor

dogs in restaurant/ bar area.

small thing, i would suggest, at the end of the night, the staff putting out the bottles from the bar into the recycling bins, do it earlier or move the bins

the rooms were clean and well decorated with large bathroom and, mini bar, coffee machine even an ironing board and iron

we were given prosecco on arrival and enjoyed the friendliness of the bar / restaurant

room, cosy restaurant and bar area

bit of entertainment in the bar ie pianist.

friendly staff who were super helpful in arranging an early check in after we landed after a very long flight

the reception, as well as room service team were all great, helpful and extremely professional

good spa treatment

spa and pool is just what you need to unwind

really think of anything disappointing other than maybe the kids couldn't find anything to do

yet received two sets of biscuits and water every day - which i thought was very generous (and my kids were delighted when i came home with lots of biscuits)

) at reception was so kind and helpful and shirley ann at the bar treated us so cheerfully

breakfast was fantastic, a great choice of options including vegan

can’t fault it really, the perfect getaway for a couple who have left the kids at home

we had an excellent breakfast on both days - there is a great buffet selection (including full english, cold meats and (+)breakfast was fabulous and the micha was amazing (+)-we didn't want a full evening meal and we ate in the bar just having a starter and desert each - breakfast we were greeted the same and very good quality food again was very good (+) very nice interior and a really nice breakfast (+)helpful staff especially the staff at breakfast who served us delicious food although we turned up late (+)room, breakfast and location were all excellent - we had 2 privilege rooms (+) food, breakfast was exceptional, very nicely cooked and consistently so (-)breakfast there was only one toaster to make your own toast so queues when busy (+) the hotel bar is nice & the breakfast was a good start to the day

dnt get to get her name) at the breakfast room is very friendly and helped us with our kids requests

of staff who didn't smile or say hello -we didn't want a full evening meal and we ate in the bar just having a starter and desert each - breakfast we were greeted the same and very good

very picky i know but parking is difficult when the hotel is busy

comfy beds good large room attentive staff and prompt room service

parking was fantastic

not having a kettle to have a tea in the morning before room service was available

terrific food, very helpful staff, nice touches like welcome champagne and free tea or coffee room service

room was clean, comfy staff on arrival was helpful and room service was exceptional

is no tea and coffee facilities in your accommodation, you can order room service at a charge of 5

guest snack bar with fruits and crisps and everything one needs

hotel and great price but lots of unnecessary up-selling - parking £10, early check in £20, late check out £20, super-fast wifi, full english breakfast £5 etc

breakfast good. location gr8

bushra was very friendly and helped in getting an early checkin and a late check out

had some confusion in our order ( ignored our booking references and put the kids room in a different building)

hotel room was really light -so many are poorly lit spa products are lovely. staff very friendly

the room was spacious and very clean

the bar closed at 7 very disappointed about that. shame really

good gym, sauna and steam room it's a real bonus to anyone's stay

use of sauna, gym and steam room

there was a problem with our booking when we first arrived, the land lord and bar staff were excellent in solving the situation and we had a great evening there

wonderful location with friendly bar staff

it was close to our location for a party. bar and staff are great

good value for money pub food in bar food & drink at reasonable

the staff in the bar were extremely happy to provide more when asked though

having to give my contact details to sign up for marketing emails in order to access the wifi after nearly 300 spent on the room

the free wifi was ok

noise from the pub and from the road. some problems with wifi. no ac.

was perfect, the room was quiet despite being above a very busy bar

wifi wasn t good at all room was dusty in places

breakfast was superb

of a lack of places to sit in bar - although part reserved for private function

staff, lovely room with good view, outstanding food, welcoming bar all set ina beautiful village on the

so it was the icing on the cake ud83dude0d the staff were lovely the food was delicious the bar & restaurant were lovely too, with pretty lights all around making it more special the pictures

bar & restaurant area, also the outside terrace and an excellent location

room service dinner arrived rather cold

booked a queen bed not double, used to sleeping in king size but was still comfortable, ordered room service was lovely was amazing to sleep in an old prison cell

the 18 year old barman in the bar was a lovely lad, really chatty

we did not eat here in the evening but we used the bar for pre-show drinks & breakfast in the morning

the wifi worked well

cute common room, all essentials provided, reliable wifi, nicely decorated room.

wifi wasn t very good in the room.

wifi is absolutely terrible but other than that pretty good

t the hotels fault obvs) but wifi was fine, they've got tvplus set up for watching shows but mine wouldn't work

just a note, the passcode is sent via email, so it might be difficult without a wifi connection

free unlimited wifi

products in the bedroom and bathroom - comfy beds although a little high - fluffy white towels - room service each day very

it would also have been useful had there been a room service facility

very strong wifi i zoomed meetings and got all my work done and more, plus managed to shop at the malls and go

no bar or lounge after breakfast. however there was room service for drinks.

is very small, you either can be in your room or in the underground floor which is spa or small gym, or the lobby which is basically a restaurant

beautiful hotel with great bar and spa facilities

charge we might use, we were not informed of this when we booked and we had no intention of using room service, why should we pay for something we haven't requested

coffee machine machines in the room, the gym was to small

lovely facilities like the spa and the rooftop bar and it only added to our weekend

overall, it's an old stuffy hotel, with up-and-down wifi, limited selection for breakfast, and terribly slow elevators

a shame the spa wasn't ready for opening but i knew that before my stay - i cant wait to visit again once the

stunning renovation comfortable bed great bar perfect location

wifi was a bit of a pain, requiring an access code if you would not log in via facebook

breakfast lovely, lots of choices

indication of just how close the pub is would be helpful (loud shouting under the window kept my kids

the room was a decent size for a family of four (kids aged 4 and 8)

we're not fancy either, just a family with two small kids

there was carpet in the bathroom which isn't ideal with kids but we managed

adjust some expectations, but even so we found the room to be ample for a family with two younger kids

like what time breakfast was or check out time but there was always a member of staff at the bar to

room service or when quite an option to choose where you would like to sit or preferably

wifi intermittant cobwebs in room and not much evidence of cleaning tables lights etc

eakfast was superb)

option of room service may have been good also

plenty of free parking

booking included breakfast and also got two complementary drinks which was great value

car parking was easy and the resident's retreat courtyard with seats outside each room was a great

lots of easy parking

inn with a cozy pub, multiple fireplaces, stone floors, massive parking and a huge garden

d clarity of clear gluten free options)

very welcoming and friendly staff. very good breakfast. good wifi.

wifi in my room did not work

the only fault i could really lay at the feet of the hotel, couldn't access the wifi, eventually they got me hooked up to the staff wifi

wifi in the room was a bit hit and miss.

location was good just off m4 ; room service was good; easy check in

room service and food very good.

the bar could have been opened ???

and bar staff were so welcoming and went out of their way to accommodate two aging guests could not

gym and pool

easy parking in front so would easily recommend this

awkwardly, kept having to go out, around the roundabout and back to correctly enter the parking

nice hotel, no facilities but good location and parking available.

lovely seating area in bar and restaurant. great staff

room was immaculately clean, well presented, homely and comfortable with free fast wifi & sky

great food served in the bar and restaurant.

friendly bar and restaurant clearly enjoyed by visitors and locals

liked the bar area, the ambience , the lovely staff, the wishing well room with spa bath, our sunday night

the kids loved it ud83eudd70 wonderful staff as well

we asked for close by rooms as we are with kids and was told they were close by, but when we got the rooms, it was in an entire different

gym for working out, although a bit of a pain to access (have to ask reception person to unlock the

i would rate this place as one to be taken into great consideration when visiting your kids at school

there were often kids of the housekeeping staff playing inside my room and sometimes the dusty clothes that they

super cozy bar and food area, as well as nice outside area

very good breakfast

the bar was warm, so we stayed there

breakfast was

downside was the amount of flies in the bar when we had our dinner and breakfast

very friendly from the minute we walked through the door into the cosy little bar, to when we left

notes of speaker music from bar below can be heard in the room

beautiful old pub. very friendly staff, owners. stunning location. fast wifi. clean rooms.

country side location and food and drinks menu, dog friendly room and bar area

nice, quiet and rural location. small but nicely presented room with excellent wifi.

breakfast very

the wifi in the suite is a patchy nightmare

option of two restaurants - both producing excellent food, very friendly staff, easy parking, pleasant room, comfortable

breakfast was a little limited

the bed was very comfortabl and the breakfast was enjoyable and delivered to your room at the time you requested

was comfy dinner was excellent i had a curry which was dive and worth the visit for this alone breakfast was also good and served from 7

the atmosphere in the bar in the evening is really relaxing

into the car park with our van and trailer very friendly pub and rooms were spotless and modern breakfast was good and checkout easy would definitely stay

downstairs the bar / dining area is lovely

the new owners were lovely, the room and bar area were very pretty and breakfast was delicious

the hotel is situated in a busy motorway service area with no pub or bar nearby.

close to oxford clean and comfortable sorry that no bar or restaurant available due to covid restrictions but take away available to take to your room

the room was very hot. fitness room poorly maintained.

well done welcome break for raising the bar with this site and please give suzi and here team the recognition they deserve for a first

no lift however the reception staff carried my bags up to my room and room service carried them down again

great complimentary coffee machine and honesty mini bar

man at bar was excellent

needs some where just to sit in the bar area… only had tables for people who were there to eat

it did exactly what it said on the tin. the bar staff were amazingly helpful and polite

very good, polite service, a completely spotless room and bar area, good selection of beers and finally, well prepared and presented food

room was excellent. nice bar area. friendly locals. breakfast very good

food, lovely staff, beautiful room, (absolutely spotlessly clean), loved the bar too

it was warm, friendly and sociable as we checked in in the bar where there was a lovely fire burning in the hearth

the saturday night with it no being over busy the bar staff were very slow i think a couple may have been new starters

away between christmas and new year at the pheasant - the weather was awful so we sat in the bar all afternoon by the fire, had a delicious dinner (the food is really very good) and a relaxing

good wifi

no wifi code provided on arrival or info in bedroom

we went to the bar and ordered dinner to eat out at the terrace, services was amazing, everything was so chill and

wifi rather flaky light in bedroom not bright enough for elderly eyes

did i mention the full english breakfast ud83dude00

when we arrived we were unable to make a hot drink, we were supplied with a glass of wine, but no wifi and poor phone reception was a pain, not the bulls fault

room and comfortable bed, friendly staff, a nice buzz in the bar and restaurant, very good food

nice friendly staff. comfortable. plenty of parking value for money.

drinks are very well priced and lovely staff and locals in the bar is a great addition

wifi, very nice breakfast