wifi was very weak in the block we were in we expected to be staying in the house as per website

no room service as stated on booking.com

are staying in the mansion, the grange is a 5mins stroll from the reception, or a 1min drive with parking available

beautiful and clean , comfy bed and loads of free parking

breakfast is excellent

to find , on getting home and looking at printout that i had been charged 20 for an early check in , which i didnt ask for and didnt need as we arrives around 3pm

cocktails at the bar were awful we had to send them back

parking challenges when they have events on

welcoming & friendly receptionist , the bar & restaurant looked cosy etc but i went straight to room as tired

meal on the night in marco pierre white bar

was really bad so we didn't go out much, and we didn't go to tthe restaurant or bar, but the room service was amazing we are gluten and dairy free and we had options for room service which

was a disaster, hours and and hours with waiting staff blaming kitchen

told when we asked several weeks in advance that there was no festive menu, told there was a kids ordinary menu and even sent this menu via e mail to us

the pizza we had in the bar/lounge in the evening was similar to what we d buy for the kids from tescos

was a wedding on but the staff still managed to accommodate room service

plenty of car parking spaces

everything great, just poor wifi

only thing that lets the stay down was the wifi which was absolutely dreadful

staff incredibly friendly, from reception to dining and bar staff

the bar could have done with more staff at peak times.excellent

hotel was in a good situation for our visit to the golf at wentworth

owner/manager was super helpful and a really nice friendly guy, there's a little bar which made a nice change, lots of seating outside too

noise from the bar at night

great parking, nice surroundings, spacious clean room. very comfortable and friendly staff

he allowed us very early check in and helped us up and down stairs with our bags

no bar - but everything else made up for it.

comfortable, warm, reasonable wifi and friendly staff

bed was comfy room was quiet an dark with curtains closed an late check out

no bar or restaurant - but ok at this price

used this hotel as our base as it has great facilities there and lots of ev charging if needed great for dogs too and the hotel is quite as its set far enough away from the

parking good

the restaurant and bar area were lovely and i strongly recommend the sunday lunch

really easy to get to and plenty of parking

restaurant and bar was busy for a wednesday which says a lot

plenty of parking

easy to access. good parking. good clean rooms

parking good

rooms are clean and spacious . bed s are comfortable . parking is secure

room service could be better. could have changed the bedding atleast once during our stay.

second night our son and daughter-in-law had room service which they said was good

fabulous old building, nice big room, great view and the spa bath was amazing

sell crisps and nuts in bar and a couple of little packets of biscuits by the kettle would have been

lovely country walks around the grounds and a park for the kids not far away

t see below for niggles) and free parking

perfect for parking up a work van

whole place, position, room dining, bar etc. very good.

changed our meals to accommodate my young daughter, as kids menu not up to much, but nothing too much trouble

breakfast was perfect room was comfy bed was excellent

the hotel was fabulous, our room was great, and breakfast was amazing!

totally removes the aspect of comfortable and romantic - was like being on a package holiday with kids everywhere

i wanted to use the sauna and pool facilities as a relaxing experience (as i'd left the kids with their grandparents) but i didnt stay more than 2 minutes as unfortunately it wasnt

had requested an early check in and a room ready early so that we could get ready for a local wedding

the massage treatment we received was great and the room service was polite, efficient and timely

easy to find, easy check in. parking, wifi, kettle, comfortable beds, clean rooms

the bar was ok but should be more like the pub that it is

the bar should be a pub and pub prices and menu

wifi was good, breakfast was excellent and it was close to station

easy to find, easy check in. parking, wifi, kettle, comfortable beds, clean rooms

kids swimming lessons going on

easy to find, free parking, comfortable room and excellent

restricted timing for kids for swimming pool

80mb up / 80mb down free wifi

nothing really. parking was very full, but not their fault!

parking is free and accessible

parking was easy, check in was no hassle

location and parking facilities

bar prices far too expensive and bar cafe not at all welcoming ambiance or appearance

breakfast in the restaurant was the weakest bit, slow service and bad coffee but otherwise a

the spa facilitie was the best i saw till today

kids club could be bigger.

room service and housekeeping are incredibly fast and the concierge organized so much for me to do

sharkies pool is probably one of the best kids pool we’ve been to, all very thought through

grounds, suitable accommodation for kids

staff were great and made a fuss of the kids which was lovely.

the facilities were great and the room service was easy to order online and arrived quickly

disappointed that spa was closed. could not get a clear answer as to why or when it will reopen.

fantastic room quality. fantastic nature surroundings. flawless wifi coverage. excellent food.

the pool and gym are good

room was nice,nice spa.had great time with kids.

meals are good, if a little pricey for the location and hotel. great family room! kids loved it!

swimming pool was good .. spa was very good very cheap kids eat free under 15

was great having a spa with swimming pool

facilities were great, we loved the pool

the room service was nice and safe, free parking appreciated

great room service

ordered room service, which was prompt and tasty

wifi was fast and connected first time, very simple

mini bar was well stocked

and space of room is excellent, bar and restaurant very accommodating, and the staff can't do enough for you

quiet room & good wifi

breakfast and all food was exceptional, bedrooms perfectly clean and staff really pleasant and

room and inn were amazing! michelle made amazing coffee and breakfast each morning.

a range of breakfast options made to order as well as fruit, toast and pastries as a buffet.

excellent room with good service in both bar and restaurant.

on arrival offered a bike rack in the high street and then an unsecured space in the laundry room

the bar area and restaurant were cosy and the room was comfortable and quirky

great manager, delicious gin in room, wonderful cocktail bar and breakfast.

booked a room for my husband and i and two kids

we got a room service breakfast which was pretty good, and arrived on time

being able to use the pool & gym

pool restricts children from using it apart from between 8am-9am/ 4-6pm which are right on kids meal times so basically really unhelpful

there is ev charging near car park exit, you need to download the roam charging app by evc

excellent value for money. friendly, helpful staff. great breakfast. great location.

free parking on my site

affordable price and free parking

and stuff good only let down was breakfast cold, overcooked and looked like had been left out for a

early check in and late check out available for a small fee :) ideal for reading festival

all good except the wifi

the bar was nice

room, great wifi, strong water pressure, and relatively quiet given the active bar downstairs

i was also on the 1st floor above the bar so if you want an early night and are a light sleeper, ask for a quiet room

decent hotel gym, helpful staff

the wifi was good. staff were friendly. the shower was generous and good water current.

the look of the hotel, the niceness of painting and piano on site massage gym restaurant whiskey collection

food was excellent in the reading room

had a great massage and room service breakfast was also lovely

breakfast was exceptionally good and the godminster cheddar was so good i had to buy some from

reception staff were really friendly & helped with early check in

breakfast was very good - great fruit salad and full english

location free wifi staff

excellent breakfast and very helpful staf

wifi is stable

really comfy rooms, lovely staff and gorgeous little spa to relax in

central, helpful staff - marissa allowed a free early check in. clean comfortable room.

was prepared with balloons and cakes such a nice surprise, staff extremely friendly , we took late check out 2pm without any extra cost

impressed with what was included, nespresso, kids activity role received on arrival, kids toys in reception, shampoo, conditioner, wash stuff,

one positive is you get free parking if you stay there

bar remained open for festival goers and they even cooked us a pizza at midnight

hotel is very nice breakfast was amazing staff was great

great gym

bar food very nice

wifi connection in the room is not very good

parking on site, lovely clean room and breakfast included in the price

large comfortable room early check in and free

tries to get in without knocking

to go down to the bar to order my drink to accompany my room service because the receptionist couldn't tell me what alcohol they

two additional chairs with small table makes life easy with kids /misc use

cocktail bar & resturant were also very good

no minibar in room , no laundry service and reduce standard all round

staff allowed us early check in with our 9mo

i like: location

wifi could have been secured but this is a small issue

it was very clean, the staff were friendly and the spa facilities were amazing.

just one thing that the hotel should have is better spa facilities such as a jacuzzi considering it s a spa hotel

room was quiet and comfortable and the free wifi was of a good standard for general work

was good, the bed and room comfortable, although badly signposted in the hotel; and no wifi available on the day

the first morning of breakfast there was only a small amount of food available although you could have asked for a fried

wifi a little hard to get without uk phone

breakfast next morning was excellent and really set us up for the day

really don't like the wifi sign in and data harvesting

only slight problem is the car park is quite small and roadside parking at a premium !

wifi worked but wasn t stable; same as tv reception

had to pay extra to watch tv and wifi

wifi, parking, and anything extra are paid

to login to wifi and tv every time was frustrating

i need to pay for wifi, everything is good

room had no window, drink making facilities & wifi is available at a cost

we were made most welcome by the team, excellent facilities with the added bonus of winning a bar of chocolate in rock an roll bingo, food was home cooked, good menu which was severed hot and

nice bar and restaurant with good selection of drinks and food

food and bar area were very good

the food here was fab and i loved the recommendation from the bar staff for a drink i d never tried before and is now my new favourite

the bar was well stocked; restaurant food was well presented and adapted for gf; bedrooms were

bar / restaurant area is very pretty too

staff, comfort of the room, wifi, bathroom, lovely shower, air con

and space as were the quality of the linen the central location is very convenient and the bar was heaving on a saturday night if that

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

room was beautiful and spacious, with lovely special touches and a great mini bar

staff were brilliant ,we were there for a wedding and the young boys behind the bar and the manger went above and beyond to make everyone feel

the staff. especially the bar staff amazing

real ale in the bar obviously does not sell very well as the pint i had was vinegar.

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

gym and pool facilities are great, especially the heated outdoor pool

looking building, lovely staff, great free parking, rooms & bathrooms are a great size

good parking, smart reception, great well fitted room with all amenities

very friendly and helpful i throughly enjoyed my stay and can t wait to return for another spa break

the restaurant and bar food were lovely with a good variety of choices and areas to sit including an outdoor terrace

great location, lovely room, spa bath

battery in the tv control, couldn't read the wifi password) but i was able to get them resolved

had a issue with the large spa bath in our room so limited abit of the enjoyment

side and out) and grounds exuded character and english country small manor

spa bath did not work which was one of the main reason i had booked in this hotel, so quite a