the kids were upset that the pool was taken out

the hotel itself is a micro-community of sorts, as it includes a fitness room, provides room service, has a snack bar, and has a good on premises restaurant

right there and then that this hotel customer service was non existent but for the sake of my kids we stayed why be a manager and you cannot do anything

across street from metro to dc. clean rooms and nice gym

the room service food was delicious (steakhouse burger and asian chili wings)

comfortable room, very spacious, good parking, nice gym, good location, comfy bed

room was smaller than it was supposed to be, my kids had to sleep in the floor.

the gym was huge and had all the weights in there

gym

seems kind of dangerous for me with two kids by myself

location good. bed comfortable. staff nice. happy hour at bar great.

the bar - was poorly staffed

some of gym equipment was in need of repair

he looked (manager) angry and annoyed while our waiter looked embarrassed

the late check out. the decor was beautiful

cost of room service for the quality of food

parking was convenient and breakfast was served the next morning

didn t have the breakfast

the bar was great for drink and food

good gym.

i was also able to bring my dog (just sign a waiver and pay a non-refundable $50 pet fee)

there was a small bar i might have used to socialize if i stayed a bit longer

gym- breakfast

didn’t use pool but good size with decent small gym (seemed very

the pool wasn’t working

good value, good breakfast

i was not informed till we arrived that the pool was closed

pool was only open from 10-8

friendly staff, great breakfast, comfortable room

ran out of some food during a busy time at the free breakfast.

at around 9pm i ordered room service from the hotel restaurant

i walked around to see the gym and the pool but it was late when i got there and i just needed a bite to eat and then to sleep

small bathroom dirty pool

i enjoyed the view from my window, the pool, and the gym

shuttle took us to metro and it was a breeze to get into city

pool is very clean and good for family with kids, their breakfast health and delicious and gym is clean

also, those with mobility issues, there are no ice/vending machines on the 5th floor (gym instead)

they accommodated our early check in without hesitation.

pool and gym

the gym was extremely nice, with updated equipment and a large selection of dumbells.

room was very clean it was very close to laundry room and the staff was very nice the hotel it self was clean everything was good and

on the lamp above the bed as well as the bathroom door, the tub wall was broken, and the sheet laundry detergent was not allergy friendly

i liked that there was a safe and s laundry area with newer washers and dryers paid with a credit or debit card

wifi

reserved and they couldn't fix it, staff was unfriendly, no cable tv or anything, had to pay for wifi

the location, too far away from any stores room service really expensive

breakfast spread was nice

breakfast was fantastic, my bedroom was very clean, the receptionist was gentle and friendly

had washing laundry facility

the gym equipment needed service. the ellipticals…

high quality fresh food, kind and attentive staff, and fast service; amazing room price; modern gym; decent snack selections; perfect

pool and gym are very nice

the pool seemed quite dirty, the hot tub was not working, and the outside pool, although was closed was

location , laundry on site

the breakfast was wonderful variety and quality!

amenities as in the laundry machines were very convenient

breakfast sucked

laundry facilities not clean, carpet in room could use a cleaning

thye should add drinks to the breakfast bar and get a laundry room

the gym needs to be renovated and there should be better equipment

up and down the elevator to heat up our food and beverages; hallway floors were not vacuumed; no laundry facility; for the price- no breakfast included

delicious breakfast in mornings

no bar or restaurant

small but adequate fitness center

nice lobby, decent fitness center, plenty of parking and it's complimentary

extremely limited breakfast selection was a bummer, especially for the kids

mostly broken laundry machines

clean, with a full kitchen (though i didn't cook at all during my 3 days there)

comfortable and full kitchen

my only dislike is some of furniture (dressers, kitchenette, bed frame, etc) were out dated.

i enjoyed the late check out

you have to request for room service.

the pool was nice and the room comfortable

the pool was unfortunately out of service when i was staying there.

expense of room service and the extra fee for full breakfast

variety at breakfast could be better

was welcoming and got us into our room quickly with no issues, the room was spacious and the kitchen was modern and convenient

of the drawers in the kitchen were faded and showed wear and tear

room, very comfortable with full kitchen excellent breakfast nice view out the window of forest - and very

then they tried to say it was several kids around even more reason you shouldn't say anything to anyone until your for sure

price of pet fee

i didn't like paying for parking. the pet fee was also $150.

no pet fee

the staff were great, everyone from room maids to front counter, to breakfast staff.

the breakfast was great

counters in the kitchen weren t throughly cleaned but besides that the room was perfect

kitchen light

top quality! quiet, great breakfast, excellent location. comfortable.

staff was phenomenal, they had wonderful customer service, the rooms were clean smelled great, breakfast was

breakfast was very good

main reason we came for the weekend (with swimming gear for the kids)

the rooms where next to each other, the rooftop pool and the experience was very good

the pool not for smaller kids

we were part of a wedding group booking. staff was responsive. gym had good workout options.

lots of kids on our floor running around,slamming doors & yelling

hotel is located in the center of a recreation area with really nice restaurants, activities for kids in the lake and lots of shops including a target

no bar on fridays

go out for breakfast/lunch/dinner on foot and there was a playground across the lake for our kids to

it also has it’s on nice lounge and bar on the second floor

check in and late check out ud83dude0a

would like to see a bar menu with moderately priced drinks and food

the gym is amazing

location in downtown bethesda, close to restaurants, kids museum and around the corner from bethesda metro stop

rooms and the bar staff are great

location was very central staff were very friendly gym was well equipped

i really appreciate that there was no pet fee, just a deposit

also the kids museum is right next door which is great with families with kids

the phone was not working, which prevented me from ordering room service

wifi was fast

the gym was too small.

lack of a pool.

gym is fresh renovated and all machines brandnew

the restaurant and bar, gym and pool are all closed

to request room service

pool was quiet.

kitchenette in our room was cool

staff, breakfast and location

so nice to have an efficiency kitchen, which had everything we needed

kitchen was awesome. bed was super comfy. breakfast was great - lots of options.

property (personnel; breakfast variety & quality; bed, furniture, bathroom & linens, excellent kitchen, soundproofing, climate control; superb

leaking all over the carpet so anytime i walked past the window the carpet was wet and cold, the spa tub was not clean and neither was the shower i had to purchase bleach and clean it

then i waited again to be let in the gym for over 15 minutes

really good breakfast

room still closed, boxed breakfast so so, tv was too old to use kids video game (no

i like the price and pool for the kids.

the breakfast in the morning had options for everyone, even non-pork eaters (chicken sausages

staff, manager, cleanness, stay and breakfast.

the breakfast was complimentary and omg, tasty

the pool was closed for safety as well and breakfast was served in boxes

room was a great size with a kitchenette and walk in shower

nice basic room with free morning breakfast! near umd.

breakfast was kind of a waste..

the friendly staff, breakfast, privacy. very quiet. i loved my stay

breakfast is not breakfast it’s just snack muffins and bagels but thank goodness for the diner

nice bed...tv...clean bathroom good customer service. ..nice breakfast.

cet thé pool on

that my kids couldn't used the pool like they expected

the pool isn't open! ; (

pool was closed for renovation 2

the pool was not working. it was not open . so call before you book .

kitchen

breakfast and room

nothing,other then they should consider turkey sausage for breakfast.

nice staff, good breakfast

a complete unit to stay + kitchen with a reasonable proce

t open but you can order room service and night and they had a grab and go store in the lobby

had to park on the 5th floor of the parking garage

parking easy and clean room; enjoyed bar & restaurant

room service

staff friendly, breakfast was good, clean room, good location

hotel was clean and breakfast was good

gym is tiny

breakfast was very good and options were plenty! location was very convenient.

laundry service very expensive

i also liked the continental breakfast

the hotel provided plenty of free parking which was convenient

customer service, restaurant and heated pool.

eakfast and dinner) me and my husband stayed the night

pool & exercise room

coffee mug in the breakfast bar was not clean enough

convenious of shopping., public transportion ,pleasant staff,and on site laundry.

also the worn out laundry bin with disgusting dirty sheets sitting out in plan view

there was a microwave in the laundry area but had to wait in line from all of the (perm

i am a runner, i especially like that this hotel has a nice gym and a very nice walking trail in the rear of the hotel

nothing, but only point for me was the breakfast time, it would be great for it to finish a bit later like 10am but that's just personal

enjoyed the pool, breakfast included and convenient location

breakfast lady was not very friendly, but the desk staff were great both evening and morning

everything about this place, the room is so neat, the bed is so comfy, the bathroom is neat, the gym is nice

wish it had a pool and a free continental breakfast.

nice gym available with lots of machines

good check in. pool was nice. close to metro.

cleanliness. nice pool and weight room.

restaurant and bar are closed too

as for the wifi

very clean and tidy with a great pool for the kids

the gym and pool for one

that the spa charge me full service price cancellation fee because i was thirteen minutes late

stco

the complimentary breakfast was really good

the breakfast was great.

location and facilities really good, in particular the complimentary laundry room was superb.

com said this hotel would accommodate 2 adults and three kids

free laundry, free breakfast, free pool, late check out, free 24/7 coffee.

kitchen staff and especially the omelette bar made the trip

perfect cook to order complimentary breakfast and happy hour

could be more modern with basic kitchen utensils, really good value for money and

too many kids at happy hour touching food and making numerous trips

gym - 3 out of 4 things broken

gym n breakfast

school kids were too loud everywhere

gym was nice for a hotel

the breakfast was very good - real potatoes, wonderful fresh fruit

or 6am kids playing in the hallway throwing a ball against the walls

kitchen facility.

additionally, the hotel offered amenities like laundry facilities and complimentary wi-fi, which added to the overall convenience of the stay

kitchen area

that the laundry detergent machine was out of order.

we love having a full kitchen, pull out bed, and desk with free wifi, excellent hotel, staff, and location is perfect for

room really nice with full kitchen including full size fridge with freezer.

the kitchen was great. i want the stove and the microwave!! and the dishwasher!

having to go outside to get to breakfast from my room. no way to reach from the interior rooms.

kitchen was convenient. room was spacious. loved the shower.

their rooms are spacious, bed was comfortable, and a free buffet style breakfast was available every morning

amenities in bathroom were meager: one bar of soap and no shower cap

the stay, food, pool, staff, hot tub, sport center, the view, parking

pool needs to be updated.

nice exercise room, hot tub and pool, frre parking

not a working hot tub, most in room tubs wouldn’t hold water, laundry facilities were half working, elevator was painfully slow, rooms were sub par for the price

pet fee is outrageous

the downside, while the rooms were generally very clean, some of the upholstery and carpeting in our living room had stains; and the hvac system over the two rooms didn't provide enough

thought the $75 pet fee at night was a little exorbitant

pet friendly, nice

hotel's website and property pet fee policies were incongruous with each other, but the staff honored the lower publicized price

pricing is straightforward, no pet fee for a single small dog, very clean rooms.

the early check in of 1pm

early check in time as early as 7am and cleanses . price also affordable

like that i had called two days before my check in to see if they could accommodate me with an early check in; beings though the event i was coming down for started at 2, which was also

i did like the early check in.

very limited breakfast

they indicated that there will be breakfast. there is no breakfast, only coffee.

the breakfast was cheap granola bars and mini muffins and very watery coffee

i didn’t have any breakfast

better breakfast

it has ev chargers available in the parking lot, very convenient

location, good breakfast, traveling for work and there a lot of clothing storage

but the shower by the pool area with hot water made up for that

the breakfast the next day was spectacular

the gym facilities were great for what we needed

rented an electric car and they have ev chargers on-site! a huge plus.

there was no bathtub, and my kids are not quite tall enough

the breakfast could have been better

more seating in the breakfast area

know all the rules , for example regarding the pool and our kids was upset they didn’t get to swim

downstairs bar and coffee shop was a nice bonus

we were distressed to find the early check in fee which would deter us under normal circumstances

beautiful hotel and wonderful staff. great gym and good location. would come back.

24/7 open gym - for the gym

i love the restaurant in the lobby and the gym was exactly what i needed

breakfast seemed promising and the room was very clean and comfy

breakfast

room was clean,quiet, with a comfortable bed and chairs , plenty of towels and soap, and a nice breakfast for the money

bed was comfortable, decent breakfast.

bed was ok; pillows great; staff personable; breakfast plentiful.

in because of what my name showed and when t that’s didn’t happen she said you have to pay a pet fee, i know that

were dirty, no breakfast except cold coffee and a granola bar, tried charging every day for a pet fee

a regular breakfast room should be installed to make it complete.

i like the fact you have a kitchen in there.

breakfast was a granola bar and coffee

it has a lake view, it was nice inside & out staff was nice, easy parking

clean, comfy and quiet. bar is nice. restaurant not yet open but looking forward to it.

i was glad to order room service

this was the second year this service was poor and room service not making up the bed unacceptable

food was really good but the room service was poor'lots of errors and food was cold

loved it. met the director of sales at breakfast. very friendly and professional

ok breakfast for 15 usd

there was a small breakfast area $18 a person

cost of the amenities like breakfast and parking.

sounded like i had to get the $15 breakfast, but apparently is was optional