a small note, plastic cups were packaged in plastic bags in the gym, recyclable paper cups to replace these may be one way the hilton could reduce its carbon

liked the bar and very good breakfast buffet

had a bar in my room and i

are no microwaves or fridges in the rooms… there are no vending machines and the mini bar is

the beds are comfy. good size room. great location. good gym.

food was quite good

decor great bar and bartender ..reception people .doormen breakfasts

and chocolate-covered strawberries awaiting us; in the morning staff greeted us by name and the room service breakfast was presented on a charming table

awesome location, awesome people. the quill bar was amazing.

no room service afere late hours. for passengers coming from overseas.

beds are good. room sizes were decent. gymn was reasonable.

comfortable beds, great gym

everyone was super nice, they offered a late check out, didn't even have to ask

location, atrium, rooms, gym, and value.

the food and drinks at the bar were great. and the bar staff was great.

there is a bar and a restaurant that serve late into the evening

it was said there was to be wifi available in the rooms, which only worked for one of the five days stay

renovated and not to be finished until september, meaning the swimming pool is not ready and the gym is questionable

min then soon, until we ended up checking in after over an hour of waiting in the lobby with our kids

thout any backup): ridiculously unprofessional the place seems to be run by a bunch of kids/ extremely lousy + unprofessional people who couldn t care less about customer satisfaction,

no pet fee was awesome

the mini bar was amazing

the coffee shop, bar and resturaunt were all excellent

there was a nice little gym which i used once and was happy about

early check in and late check out service waa great

ly gym) and outside the building they only have a small terrace for guests of the restaurant

i booked a stay with my husband and kids with complimentary breakfast, my 7 year old was not included in the complimentary breakfast

loved the easy use of gym

how about the kids

room service was slow

bed, no pillow top hard! pool..what a joke. kids activities...none view...horrible

member i encountered was incredibly kind and helpful, room was nice

wifi at times was so slow i could not grade my students work

at midnight when we got into town to the excellent staff, beautiful room, rooftop pool and bar and dovetail restaurant

great room service

the hotel (and rooftop pool) for a fun “staycation”

close to whitehouse area and also close to 14th street where all the restaurants and bars are

staying at hotel zena gave us just that; from the art work to figleaf bar & lounge(located in main lobby), to the location

the gym was well equipped, clean, and included a peloton

great location and roof top deck/pool

the pet fee is soooo high, and it doesn t say clearly in the policy

to make matters worse, they suddenly decided on day 3 to charge a pet fee, even though we confirmed dogs were allowed during booking and check-in

very dated water damage and peeling wallpaper parking and pet fee were outrageous!!!

was very difficult to find the gym, the rooftop

irregular wifi

we also liked the availability of tea at the bar area

staff amazing gave our kids free coloring supplies and snacks!

bar was only open 1 out of the 3 evenings we were there

very well equipped gym

the woman running the bar area was hitting on me and it made for an awkward moment

the last evening the staff in the bar & restaurant area had changed, and they could have been a bit more helpful and a bit more

great location delicious room service food nice bar cherif the bellhop was great

great location delicious room service food nice bar cherif the bellhop was great

staff and room service was great however

and perfect location, staff was super friendly and helpful, bar had great staff and cocktails

was like a cloud room service was excellent location was great

room service

gym could include a little more

lobby, restaurant and bar areas

no room service

w-key) elegant hotel with gym, restaurant, bar, and nightlife

our plans conflicted with the scheduled spa events

great, friendly, and personable staff all around-at the front desk, restaurant, the cafe, and room service-all great

no room service today

not great for kids - no bath, no swimming pool unfortunately, breakfast is limited

great bar service

perfect breakfast and great service

gorgeous rooms, top-notch service, and a great bar to boot

felt the breakfast menu was confusing and the addition of taxes bewildering, however that is an american

breakfast in the dining room was delicious

not having laundry facility and issues with the parking when unloading our luggage.

free wifi close to shops, restaurants cafe attached which offers room service

free wifi and free snacks/ coffee were an unexpected bonus

the bar and guest lounge were very pleasant

clean hotel,very good wifi,nice restaurant and bar

lifts, huge soft beds, beautiful big and well designed rooms, very clean and modern, amazing bar downstairs aswell as a cafe connected to the building, good gym too

very clean and modern, amazing bar downstairs aswell as a cafe connected to the building, good gym too

there is a laundry room available to wash and dry your own clothes for a low rate

on-site gym is of very good quality

also, there's a bar downstairs and a restaurant next door

there was a gym in the basement with a peloton, i didn't use it but looks decent

loved they had membership cards for local gyms

used it asa a cat area, litter

no kitchen or room service but i not sure i missed it

clean, convenient location and i had breakfast included which was really good and convenient

basic breakfast menu. elevators can get backed up

the gym is way better than i expected and the room, despite being small is really cool

colorful and fun it attracts all the young and cool kids

the breakfast was hearty

hotel - perfect location, nice rooms, great bar, good gym, fantastic staff

when i ordered room service, he very kindly provided my burger and chips on the house, which was such a thoughtful

early check in. thanks. very accommodating.

they allowed late check out with no problems and were very friendly. really staff is great

early check in as well as late check out was granted

well equipped and laid out gym for small hotel

the hotel restaurant has delicious food and becomes a popular bar destination in the evenings

if anything i would have liked a bigger gym and a more affordable breakfast.

room service menu a little light and breakfast in the restaurant is just ok

central location in real neighborhood; switched us to a king without up charge and gracious about late check out

the location and free pet fee.house keeping comes everyday. huge room and bathroom .

good restaurant and gym

the gym was great, equipment was new and of good quality

didn't like the fact that they charged an amenity fee of $25 per day for things like the gym and a happy hour which they said was suppose to be complimentary, but when i inquired about the

the gym is clean and, while not so well-equipped, provides some good options, especially for cardio

our request for early check in was accommodated with great ease

free wifi for mpg

awesome gym at the hotel. bars were good too and staff very friendly

have to pay for wifi but wifi is free at the lobby.

didn't like room service had a delivery charge

the restaurant and bars (including the roof-top bar in summer) offered qualitative, tasty and varied cuisine

amenities were great, restaurant and bar was exceptional

bar in the hotel is very good as well

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and was very prompt in delivering any items we require

the noise from the lively bar echoed and carried up through the open atrium

i did find the food was a little pricey because they did not have options for the kids ($18 per meal) for breakfast

i just wanted to room service a little bit earlier

room service breakfast

the kids were loud enough that it was disruptive

gym is a bit small

there is no breakfast and cafe on the first floor food is not perfect

you have everything around: a cvs, a nice bookstore, restaurants, a place to have breakfast

the location, the staff is amazing, the bar, the food, breakfast! i loved it!!

charges a facilities fee which seems unfair for people who don’t use the gym or the pool which was my case

the facilities were very well decorated and provided a good gym area and events at night

on a lovely area with great options for lunch and breakfast very close by

away to a new and better room and also gave us some perks like a restaurant discount voucher and late check out

staff was very helpful and informative, ad the lobby and bar area is great

assisted me with a late check out as

filipina staff in the information, she only offered early check in when we over heard her offering same to other customer

my 13 and 8 year old kids felt like royalty

dessert was delish and the kids loved the room service their first.

the gym was better than most hotels

ld us it was when we called), our bedroom beside very noisy elevator poor sound

it's not really a place for rowdy kids though

the kitchen staff answered in the negative to every

the sitting area w sofa & desk; small but great kitchen.

the cleanliness, and how complete the kitchen was

facilities are 6/10 , size of rooms is good for couple ir small families, also kitchen is good

one of the rooms had cockroaches in the bathroom and the kitchen resulting in us switching rooms in the middle of the night

is no information about their very expensive additional pet fee until you are in their front desk

hostess that checked us in attempted to charge for a pet fee, even after telling her our pets were service dogs

clean, modern, good location, gym

the rooftop pool was nice and sitting on the rooftop patio at night with the breeze

location was great. enjoyed the bar and afternoon happy hour. beds were very comfy

the pool was very very cold and freezing

the in door pool and gym

location, room size, gym

the gym you should remove one of the machines and use the space for the weight bench and dumbbell area,

liked having a quiet bar and snack available

dat i had to call room service to get a slipper

room where spacious, bathroom had both tub and shower

very comfortable bar area with a home-like atmosphere

the room service staff and people we encountered in the hotel were great.

ubicacion, bar and breakfast fine as well as the staff that was kind and professional.

close to metro, in walking distance to cafes and restaurants complimentary water there is a kitchen with a microwave, sink, fridge, plates, cups, which is convenient there is a big desk in

it was so nice having a little kitchen area, too

sized room, top floor small kitchen with microwave ip tv streaming works well good & timely info for building & room access

it created a large puddle on the carpet in front of the kitchenette

location, had convenient check in process, liked kitchen set up.

appreciated accommodating staff for late check out. thank you.

the gym was just what i needed

also enjoyed the option of cooking my own meal in my room, as my room was equipped with a full kitchen

the laundry is also a very appreciated complimentary service

the hotel let us to do late check out without fee

we booked 2 rooms, breakfast included

the bar in the roof was the best.

didn’t like that the roof top bar was closed

i did not purchase the breakfast nor use the gym so will not comment on those amenities

gym was wonderful (24hrs), brian was very helpful for the one day he was available

great customer service. starbucks on property. indoor pool and workout room were clean.

breakfast was nice but we really liked being close to starbucks for the coffee and subway for the kids

so convenient and easy! snack bar was great!

swimming pool too small, 5-6 people at a time wanted to swim/laps.

and the breakfast that is included is not the whole menu

excellent hotel, very comfortable rooms, very helpful and friendly staff. nice pool for kids

room/suite, very clean, nice swimming pool and fitness area with day light, nice

spa area needs an updating

room service was excellent.

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

room service was no service - a delivery in a bag with plastic forks and knives

like that they don t have room service

you can eve pay 5 dollars and they lend you gym apparel

breakfast was not an option, since there was no handicap access to the bar where served

gym facility could be improved

staff was very nice and very dog friendly without a pet fee!! location was perfect!

loved the gym facility hot tub and pool

lovely area, very good

room service was prompt and still hot

more like a lap pool for a workout, than an outdoor relaxation pool)

the room service was some of the best food i've had on the east coast

the beauty of lobby and location cnn and fox on bar tv's that's good! benjamin the bird is cool

big open bar and restaurant area

affordable in house restaurant no gym or pool

great rooms, good bed,amazing bathroom,soundproof,very good restaurant,good wifi

it's a shame there is no kitchen or laundry facilities. overall, it's a very nice place to stay

housekeeping came in daily to freshen up our room, there was laundry on site which was also convenient

travel hostel, it had the feel of a boutique hotel equipped with a funky bar, a coffee shop, & a gym

'gym' could use an upgrade

maybe a larger laundry room and or more modern machines

had no even decent wifi , i was staying for 4 nights and told them about this problem and they didn t fix it

a/c is loud. room and furnishings were run down. noise from hallway. weak wifi.

the bar closed early one night as the hotel was quiet due to holiday season.

dining and bar was closed due to covid

would have liked more meals available at room service

great breakfast

rooms were like small apartment, prefect when traveling with kids

was nice for a family with 3 kids

this time i was travelling alone, but had small kitchen in the room what is perfect when travelling with children

you have a kitchen and a sitting area in very room

loved it. met the director of sales at breakfast. very friendly and professional

staff were very friendly and good breakfast available

there was a small breakfast area $18 a person

cost of breakfast

cost of the amenities like breakfast and parking.

they are very pet friendly and charge no pet fee

clean, exceptionally friendly staff, amenities such as fresh water fountains and a laundry room with complementary detergent

the room had body lotion, shampoo, conditioner, bar soap, shower gel and a hairdryer

wi-fi wasn't as good as expected. the treadmills in the gym needs some servicing.

perfect for family with kids

the breakfast was good (cereals, croissant, mini bagels, grapes, yoghurt) and there is tea (black and

and well appointed; nice bath facilities; bed was good; coffee and drink bar came in handy, especially all the different milks

as others have commented, i would prefer there to be less plastic waste at breakfast.

small snacks and fruits at our disposal all the time which was especially pleasant for our kids

the complimentary mini bar was a nice touch

breakfast portions were huge

room service stopped at 10 pm

t much, but hey, a discount is a discount) they also give 45mins free bike ride

room service menu was a little limited but was very easy to door dash

we loved the gym, restaurant, rooftop cafe, breakfast, lobby, staff, great location