clean/ view / pool / location

no lift can be a bit of a pain for people with a lot luggage and young kids

wifi in room 27 was useless had to use my phone as a hotspot

rubbish wifi, rubbish tvs and

the staff were very welcoming, our room was spacious with a sumptuous king bed, free car parking onsite and the location of the property was close to the beach and local attractions

the bar area was very relaxing and had a great chilled atmosphere

spacious room

parking at front a little limited

lovely breakfast. cooked to order & a great cup of tea .

hotel very clean and spotless breakfast was beautiful nothing was to much for the

parking was available too, which made things easy

during our stay and my only reccomendation would be to turn the top of the car park into customer parking spaces too as the others are on a slope and under bushes and we're a little tight

a new owner who is doing it up gradually so all the amenities were not available: no lift and no bar

location massive bedroom with king size bed and a whopping tv the sea view is spectacular parking belting breakfast cooked to

plenty of parking spaces

the pool was nice and relaxing

televisions are to small for the rooms , no wifi in bedroom .

y tooo early) what itself is not such a big deal but

wifi was not available, and receptionist didn't tell us before our arrival

the pathway to the garden from the front of the property from the bar was fine

wifi was a bit hit and miss and barry was looking to sort this out but sadly after our stay

facilities wifi friendly staff food good

even kept the bar open for us when we returned for a nightcap

really enjoyed our stay. great location, nice room and our kids loved the pool.

parking no problem at all and the outside space with the pool, hot tub and sauna is fantastic bar area is very classy just like the whole hotel i would definitely go

comfortable, great breakfast, great location

parking was good too

food was very nice and the range of drinks at the bar was varied

location and a friendly place nothing to much trouble. great breakfast.

staff at the bar are inattentive and appear to go out of

the bar and restaurant was closed during my stay but ye old village inn is less than 10 minutes away

had a great night sleep every night bed was comfy beer and food in bar was good will return

the bar was nicely decorated in the nautical theme and the bar staff friendly

kitchen was being refurbished so there were no evening meals but the breakfast was excellent

bar closure one evening although in the middle of feb totally understandable

the kitchen was stocked with milk coffee eggs breakfast stuff which is really

there was even some items for breakfast in the kitchen and a little vino to sweeten the deal

lovely bathroom area & kitchen

wifi was strong and the tv had the normal mix of freeview channels

host breakfast items, orange juice and full tea coffee making facilities fully fitted kitchen including a washing machine

the hotel could easily suggest that guests check in and use their wifi to pay for multi day parking at the public carpark

the breakfast is excellent served in a pleasant room overlooking the garden

wifi was hit and miss and often was unavailable

lunch and breakfast was lovely

ads of hot water) good breakfast

the breakfast was exceptional

the beer garden is great for drinks, and i had an evening meal and breakfast which were both excellent

bar and pub downstairs did amazing evening meals

all went above and beyond and appreciate very much the late check out

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

food - the breakfast was very good with a full menu and in a beautiful room

dinner and breakfast were also excellent

lovely welcome, wonderful restaurant and bar and great location!

drive from east cowes red funnel terminal, ample parking, location for touring round island, near osborne house

breakfast and dinner were outstanding

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

staff were amazing - especially luke in bar - great customer service.

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

organised events all week so didn't get chance for other meals, but did get a few drinks and the bar staff were friendly

i asked at the time of booking for an early check in which was provided

the wifi did not work and only one breakfast was left for two guests

free wifi was good and very necessary

breakfast next door in the cafe was delicious

didn't realise it was a continental breakfast. still had everything ud83eudd70

and atmosphere breakfast was delicious and good range on the menu loved the atmosphere of the bar down stairs and couldn't hear anything from in the

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

cooked breakfast on the spot was of good quality and taste

the breakfast was perfect every day - cooked to perfection

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

the ev charging facility was very handy also

parking at the front is small however, additional parking elsewhere

did everything possible to make our stay enjoyable, including offering to dry wet clothes and golf gear for our group of seven - can't thank her highly enough

the piano bar is a great touch too

breakfast was superb with good choices of food

there is also a bar with an honesty box if you fancy a drink later on

the staff were nice and parking was easy

there is parking and a veranda overlooking the beach where you can eat or have drinks

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

there isn t much parking.

parking on site

breakfast bar was on the small side

bar is overpriced

the cocktail bar was good

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

the drinks in the bar were a little overpriced

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

staff delightful, bar chic and stylist, excellent

the bar drinks were a bit pricey

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

the web site the pictures i believed showed the bar in the same building ,but it wasn't

slightly early check in as we arrived early

all good but only a mini bar in the room would be a bonus.

wonderful room, staff were amazing, helpful with parking and lovely bar staff

the room service from the florence pub was outstanding service

coffee making facilities, great wifi

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

wifi worked very well and our request for

a room service person and this option wasn't available

great location, excellent breakfast.

breakfast was very nice and so the vibe of the dining area

good choices on the breakfast and dinner menu and good quality food

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

great location, friendly and helpful staff. good breakfast range.

in house restaurant & bar super

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

the outside bar was buzzing on sunday afternoon with a dj and sunshine

plus a swimming pool which the kids loved

kids made good use of the pool

the bar was still open when i returned late

a lovely bar & dinning room, very comfortable bed, great location

the pool facilities, the bar and restaurant were all lovely

breakfast was simple and tasty

vegan breakfast was excellent. staff great too.

on my return they even facilitated an extremely early check in and ensured it was the quietest room in the hotel as i was post a night shift

great location, great staff, super breakfast

great breakfast, and all really brilliant value for money

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room a bit

l asked twice they moved me straight away, unfortunately the room l was moved to was next to the bar so l was kept awake but bless them they moved me again to a better room away from the bar noise

cups dirty, no on site facilities, no room service, mattress hard, budget coffee in room and had a wall/building as a view

tlets for most brands),

location, free parking for 24 hours, attractive facilities, superb breakfast

staff were great and very helpful and the bar and restaurant looked nice

evrn had ev charge points

breakfast was lovely everything was hot and very nice

very helpful staff. good location with parking and ev charger

ev charger in the car park didn’t work

location and wifi

so older kids did t sleep very

super shower. mega wifi

50 for each as much as you like xxx plus kids eat free

i didn't eat breakfast

bit noisy from the bar but nothing to worry about..

allowed early check in, looked after me

the bar downstairs is lovely, good food and drinks

the bar area is beautiful and i loved that the floors are all uneven

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

the bar area was also a great spot to unwind after a long day of exploring the city

very fresh and clean rooms. ev charging for free

we stayed one night and decided to order room service

good room service breakfast

m) was easy to organise

bedroom and bathroom, very comfortable bed and very pleasant staff , the lady looking after the breakfast area was exceptional

free parking & wifi which is a massive bonus

breakfast very good value

breakfast was good, shame no fried eggs! kids loved the pancakes. location was perfect

as i had asked for an early check in

i loved breakfast and the location!

breakfast staff car parking wifi location communications

0545 we had kids running around on the floor above

no room service due to minimal staff,on website states otherwise

the room service staff came into the room twice before the checkout time

henry's bar was really relaxed and welcoming

parking was very convenient to the hotel

dog friendly staff were excellent, the fact you can order from the restaurant & eat in the bar or the pub is great

however parking was only a 5 minute walk and free

but one of 3 self-contained units, including kitchen/self-catering facilities in a ground floor barn conversion with a thatched roof

well equipped with kitchen utensils

we enjoyed the food in the evening and the cooked breakfast was very good too

bed was very comfy. excellent breakfast and evening meal.

great food and breakfast. very friendly helpful staff

limit to parking due to renovations

no spa in the hotel, although guests have access to the facilities of the hotels s sister property

however there is a bar in the

staff were great (particularly reception and breakfast) and the little packs for the kids were so cute

to serious, bar staff seemed a little to stretched, champagne delivered and poured, ice bucket came eight

wifi non existent in the room, had to go to the lounge to get wifi, which was very disappointing

no signal or wifi in 2nd nights room, but not too much of a problem.

decor... staff... bar ...log burner... room.. everything you expect and then a little more

the wifi isn t great .

the bar and restaurant are great and staff were attentive and helpful

bar area very clean and comfortable

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

location was stunning and the hotel restaurant / bar was excellent

nice rooms, restaurant and bar area

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around