pool is wonderful and the space is really peaceful…just a minutes walk we from the beach and a

the pool was quite clean, even though the water was very cold

loved the pool and the amazing service i got from the staff

the swimming pool and the staff

pool and staff

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

the wifi is very good in the suite

the food was excellent the pool was very relaxing and the spa was the best experience

the restaurant has excellent prices for lunch/dinner

breakfast was very good, the location fantastic

the pool

spacious, good ac, parking, the staff is friendly and helpful

but they make up for that with a very inviting breakfast and very nice lunch

breakfast severely lacking and the restaurant next door is a joke

came in a big group, several families with lots of kids

the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

modern, daily breakfast had long hours so you could sleep in and still get all the selections.

the bed was comfortable, and a nice breakfast buffet was included in the cost of the room

great location, very good breakfast, clean rooms.

breakfast could be a little better.

location breakfast delicious ud83dude0b comfortable rooms very good front desk guest service

breakfast sweet bread could be way better.

service is limited to breakfast only

i hated breakfast. i have to say that's my only complain

the rooftop pool area is nice though

hotel is excellent, the breakfast really good

was clean and bed bed good what’s not helping is due to covid bar only open short space of time a very limited choice of

hall, the best beds and pillows, the breakfast is tasty, definitely a great option to stay in mérida

- somewhat boring breakfast, but for 2-3 days ok

gym has really good equipment, the breakfast is delicious and has variety for everyone, the

the free coffee during breakfast window is quite bad (extremely watery)

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

i also liked the room service and the kitchenette

that day the room service wasn t available

a/c in the halls, room service was good, but dinner was lame

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with the

i only noticed on this stay how amazing their rooftop pool is

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

great gym and pool area

facilities size and organization of rooms swimming pool and garden bathrooms staff service

the room was very quiet and the garden area around the pool was nice to chill in the evening

with birds near the pool that churp

pool was very dirty and we expected much more from a 4 star hotel

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack in the sun

breakfast was a very delicious way to start the day

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

the included breakfast was too little and the price is a little high

the lady that received us was absolutely wonderful and cooked really good breakfast

location, staff were superb, delicious breakfast and nice decor

the breakfast is delicious and the breakfast room is beautiful

very strange breakfast deal

the breakfast which was included was delicious

nice bar and restaurant, warm and professional staff

was a full breakfast menu and all of the food i tried was delicious

the rooms were so quiet, pool was amazing as well as the cocktails and restaurant with an amazing breakfast menu we couldn t beat when we tried in the town

it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

car park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were lovely - food in the restaurant was the best we had across

attentive staff. nothing was ever a problem. valet parking high quality breakfast

bed, room size, atmosphere, breakfast menu

a lot of options for breakfast, great location

wonderful breakfast very friendly staff

there is no small fridge in the room, in case you have kids and need to pack stuff

breakfast was excellent and delicious each day. staff are friendly and extremely helpful.

breakfast was not very tasty. it can be better

beautiful hotel with friendly staff and perfect location and free parking

there is free parking underground with elevator to higher floors

awesome hotel, location, beautiful, great breakfast, nice rooms, great staff.

the staff, the sky lounge and the breakfast.

the breakfast was great too

the food from room service

room service was prompt and good value

mewhat dilapidated) pool and spa area - didn t look like the pictures in person

clean room, excellent breakfast and a wonderful swimming pool

excellent covid precautions...touch less room service and very helpful and friendly staff.

the pool is big and the amenities were great

pool wasn t clean

spacious and comfortable. common areas are also fantastic including patio and pool

the apartment and pool area provide a great place to relax and hang out before exploring the city

very comfortable. parking. dogs allowed

not too much equipment at the gym to choose

easy access to wal-mart good parking restaurant great service with taxi easy and great prices

perhaps the hotel could offer people a chance to use the gym accommodations to freshen up and change while they wait to be assigned a room if they need it

we also were able to order room service by 2 am and the food was absolutely amazing

were doing renovations so did not have any sun umbrella,s by pool i was in the shade most of the time

nothing except price was high but we had a really nice room by the pool.

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

the water of the pool too cold.

bed very comfortable pillows excellent.the pool is so nice and sheltered.

husband and i are major fitness junkies and the gym was a major let down there was not enough attachments for the cables and the treadmill would

for me, the best asset of the nh merida is the 8th floor rooftop pool and terrace with expansive views over the city

great location. awesome pool.

the rooftop with a terrace that looks pretty nice was not working, no swimming pool, they were fixing it i think

gym was small. breakfast was ok.

a complimentary drink and canapé early every evening brings everyone together in the bar

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

style, spacious well appointed room, huge bathroom and tub, nice pool and lounge area, social

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning and hot

big and clean room, beautiful garden, nice pool, fantastic staff

breakfast is decent.