the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

pool is wonderful and the space is really peaceful…just a minutes walk we from the beach and a

the pool was quite clean, even though the water was very cold

loved the pool and the amazing service i got from the staff

the swimming pool and the staff

pool and staff

thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter

the whole hacienda is beautiful. the pool very relaxing and nice.

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

the wifi is very good in the suite

the food was excellent the pool was very relaxing and the spa was the best experience

the restaurant has excellent prices for lunch/dinner

breakfast was very good, the location fantastic

pool, gym, shops nearby

almost everything, great breakfast included.

service is limited to breakfast only

breakfast was good location is great

my kids enjoyed going to the mall across the way

was a long-term stay for me, but included breakfast was a little different every day

location breakfast delicious ud83dude0b comfortable rooms very good front desk guest service

great location, very good breakfast, clean rooms.

breakfast could be a little better.

super easy stay and fun for kids too

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

super clean! delicious included breakfast!

gym has really good equipment, the breakfast is delicious and has variety for everyone, the

very clean comfy beds and nice little gym and business center

you need to go have breakfast by 10 a.m.

lobby, restaurant, bar always too hot

pool too dirty to use

with birds near the pool that churp

facilities size and organization of rooms swimming pool and garden bathrooms staff service

the room was very quiet and the garden area around the pool was nice to chill in the evening

no spare toilet paper pool was neglected, very worn and dirty towels well worn

i also liked the room service and the kitchenette

that day the room service wasn t available

a/c in the halls, room service was good, but dinner was lame

good facilities- the pool and gym were great

great gym and pool area

rooftop pool and gym: the rooftop terrace pool was a highlight- beautiful with cristal clear water and with

room, the pool, and the view.

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

they all explained to me the rules for my dog and all the amenities in the hotel

fabulous gourmet breakfast on a lovely terrace

the restaurant at the hotel was great for dinner and breakfast and the pool is a nice touch too

cocktails and breakfast are great

expensive pet charge, parking is minimal and a very small underground spot not easy to get into.

you can have your meals overlooking the pool

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

the pool was great, the margaritas were delicious, the breakfasts were very good

the refreshing pool was a welcome retreat after a day of exploring, and the easy parking made coming and going a

the location is great, rooms are very comfortable, restaurant and bar are convenient

the lady that received us was absolutely wonderful and cooked really good breakfast

host was acomodating serving us an early breakfast as we had an appointment at 7:30 am

great homemaid breakfast, we recommand this hotel at all

breakfast was a very delicious way to start the day

location, staff were superb, delicious breakfast and nice decor

spacious and comfortable. common areas are also fantastic including patio and pool

the pool is big and the amenities were great

pool wasn t clean

the apartment and pool area provide a great place to relax and hang out before exploring the city

there is free parking underground with elevator to higher floors

the breakfast was great too

breakfast was amazing nice variety of local dishes and american dishes buffet always full great

breakfast although a little expensive

service and facilities were exceptional, great room service and the food at the restaurant was great as well

nice bar and restaurant, warm and professional staff

was a full breakfast menu and all of the food i tried was delicious

very strange breakfast deal

the choice and quality of breakfast is second to none

the breakfast which was included was delicious

breakfast is decent.

there is no small fridge in the room, in case you have kids and need to pack stuff

breakfast was not very tasty. it can be better

room, great location, very good breakfast (not included) and professional staff

breakfast was excellent and delicious each day. staff are friendly and extremely helpful.

a lot of options for breakfast, great location

good amenities like the gym & pool

- there could be more options for breakfast - wifi didn't have enough ports, when you find a spot it works great but when you can't you have no

very good breakfast and bar with a large selection and reasonable

the kitchen was well stocked and well lit

we stayed in the loft suite and loved having our own spacious, private balcony and kitchen space

the food from room service

the room service, the yummy food, and the luxurious bedding.

room service was prompt and good value

clean, great rooms and pool, fitnessroom is great

the lobby area, restaurants and bar area were immaculately kept and very good

good food for room service and the italian restaurant was delicious and great value for money

perhaps the hotel could offer people a chance to use the gym accommodations to freshen up and change while they wait to be assigned a room if they need it

undergoing works next door at 9am, phone ringing erroneously in the room, cutting the wifi just in check out time

pool was located on the third floor and poolside menu was more expensive than the restaurant (same (-)hotel pool caters too many groups and activitys that are not hotel guest. (-)reducing the pool for activities space was not a good idea!!! (+)looks impressive and i like the facilities inc gym, pool and tennis courts (-)the pool are looks too simple. (+) the pool was emptied one day during my stay but the next day it was fully operational (*) very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your own (+) gym and pool facilities are great for business travelers (-) have the staff at the pool come around to ask if we want drinks instead of them just sitting behind the bar waiting for (+)pool, rooms, comfy beds, flat tv pretty good size. coffee cart in the lobby, pastries.

looks impressive and i like the facilities inc gym, pool and tennis courts

the pool is quite small and the gym is very basic

the pool... we need little shadow pleeease specially with merida weather

husband and i are major fitness junkies and the gym was a major let down there was not enough attachments for the cables and the treadmill would

for me, the best asset of the nh merida is the 8th floor rooftop pool and terrace with expansive views over the city

pool should be heated

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

bed very comfortable pillows excellent.the pool is so nice and sheltered.

the water of the pool too cold.

swimming pool is excellent

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

also be aware the pool area doesn't get much sun

was nice to have a swimming pool, and it was super close to the bus station

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the pool looked good but we didn't have time to try it out