centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

breakfast was good

there was quite a bit of food was the free breakfast

overall, great place to stay. good nights rest. good breakfast. friendly staff.

nice room,including breakfast. worth the price.

laundry was also in the suite which was nice

found the kitchen to be a little outdated

they were really patient and friendly with my kids at check in

spacious with kids,good location, laundry.

bed needs to be replaced i ask for 3 blankets to put on top to make it more comfortable for the kids

i wish the pool has been open.

whirl pool didn't have jets regardless of the hard work staff did trying to fix it

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

the staff were friendly and found us an adjoining room for the kids

very clean with great restaurant and outdoor pool

nice good old placecwith a bar and unique patio

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

we loved the food and our waitress at the met bar and grill

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

hotel - great staff and next to their bar with a beer garden

they also had a swimming-pool and a hot tub

the pool was closed for renovation/winter which was not mentioned anywhere prior to booking and was

pool only got sunlight early in the morning and the hot tub was out of order

another thing was that the room smell to pool chemicals

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

had good parking

room , casino, restaurants.

ample parking outside

ds hang on them when they are closed

comfortable beds, clean bright atmosphere and free breakfast

little noisy at night with the bar close by, but other than that i have no complaints

offered early check

enjoyed breakfast delivered by room service.

room service was very off schedule

no pool fitness facility lock was broken so was closed

i like the free parking and the rooms were nice.

we ordered room service i did not think to order salt and pepper - apparently that has to be ordered

front desk experience was underwhelming due to construction. gym is nice, but small.

this property is also known as the grand villa casino

the on-site casino, everything seemed new, was very clean and well maintained

a walking distance from a major shopping center, a dozen of restaurants and ethnic markets, a gym and a wholesale club store

the pool could of had some lounge chairs.

coin laundry was really appreciated and useful

i loved being able to use the steve nash gym across the street

convenient location, good breakfast. efficient and helpful staff.

of 50$ per night we moved to a super comfortable apartment with large living room with sofa, kitchen, bathroom and separate bedroom

but that was more our fault since we didn’t book a room with a kitchenette instead

no pool

other useful amenities included a fitness room and guest laundry

other useful amenities included a fitness room and guest laundry

i really liked the breakfast area and that choices that were presented.

the room itself was clean, modern and comfortable and the kitchenette provides the flexibility to make simple meals and/or warm up food

breakfast is good

the breakfast bar made our lives so much easier

we couldn’t say enough about nathan or the hotel, an excellent place to stay and the breakfast room was delightful

gym facilities adequate for a great workout

after a 7 he drive a mini bar would have been appreciated

very much enjoyed. kids lived.

was charged a $30 early check in fee even though a room was ready

the room and the pool

view from the window, breakfast, location, soundproofing, outdoor pool

roof top pool was a lovely accommodation for the kids as well

rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors

staff and always in good spirits, pool was open until 10pm

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

i like that there was an amazing swimming pool across the parking lot for the kids

breakfast menu could be upgraded

kids running around. noises from upstairs.

no swimming pool… but in front of a public swimming pool and health center.

pull out bed was horrendously uncomfortable the kids hated it so we pulled it on to the

the breakfast was excellent with lots of variety

friendly staff, excellent facilities, ie gym, pool, hot tub

friendly staff, excellent facilities, ie gym, pool, hot tub

cute little breakfast offered till 9:30am and a nice little coffee area offered till 10 at night

air conditioned kids enjoyed

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

kitchen in room could use more supplies, bath soap bars way too small, no music in lobby.

i like the space, the full kitchen and laundry

the small kitchen was good although it would have been good if a hot

close to the hwy pool and hot tub and gym !!

to local restaurants, golf courses and highway

upgraded to a suite. plus they accommodated my request for an early check in.

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

restaurant downstairs for breakfast was not awesome

we were complimentarily upgraded to a larger room with a sea view when i mentioned it was my kids’ first time to the ocean

breakfast was amazing and very tasty but i felt there wasn’t much on the full english side for

service for room service as we asked for a special anniversary card and thus the food arrived beautifully

location, staff, beds were so comfortable, dinner and breakfast was amazing,

me formal) and they were loud as teenagres are apt to

didn't get to have breakfast as room service would not respond

wifi is on and off at night

bathroom, given the price expected better, no fridge in room, restaurant decided not to provide room service not sure why and front desk was

the pool was great and was accessible to suit our schedule

location, food, outdoor pool, fabulous room with a view.

heavenly, view exceptional, bar pretty and excellent service, love that it’s right at the water

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the view

bed breakfast was served on time with my special requests was granted late check out because of disturbance by fire alarm the night

price of the food and drink in the bar was scandalous

for wifi when it is a luxurious room you re staying in with all necessary amenities seems like a

with not enough signage to say what was hotel parking, and who seriously still charges for wifi

room size, facilities, spa, hot tube, gym, casino

the wifi was complimentary for all guest

they charge for wifi, which is absurd for a hotel of this price

good location close to downtown. the sauna and spa were wonderful.

did great; even let us park for day after checkout which was so helpful with kids

i loved the room service

very comfortable bed. the quality of the food in restaurant adjacent/room service was excellent.

the spa and sauna are also very great for travelers to relax

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

room service was excellent

tho is new but very shabby bar lounge

ablusions were aesop and mini bar used had great local gin.

free breakfast offered was for in room dining

pool and hottub was fun for kids

my kids also loved the pool

facilities included free guest laundry, free bike rental and great customer service

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine and 1 dryer nil

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

needed another towel bar in gorgeous bathroom

kids requesting bathrooms have locks, but it’s fine with me.

they even had ev charging stations we could use

the restaurant and gym are still being completed but the staff made up for the lack of facilities available at the

love the new ev charger’s for

in room dining/room service

as soon as we arrived, beautiful room with comfortable bed, great facilities

room service was great, food was delicious

my favourite part was the pool and the spa

would advised to go outside for breakfast

no room service

the treasure chest was a delight for the kids and a very nice touch

easy to do laundry using the guest laundry in the hotel

we appreciated the little kitchen area, even though we didn t actually use it, other than for tea and coffee; it was well

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

excellent kitchen facilities with high quality fittings and crockery

rooms are spacious and amazing with a kitchen and many utensils

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the bar fridge was the same which made for a slightly disturbed sleep

our room was upgraded and it had a kitchen and double stacked washer & dryer

room service and menu options were amazing. continental breakfast was quality and plentiful.

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning home

room service food was so delicious! staff are friendly and accommodating.

they were also able to accommodate our early check in request which was very

elevator took too long so we tried to take the stairs but the door to get on the pool floor was locked with keypad

room service .extremely slow response to our request. slow lift service.

ability to connect with someone for early check in

staff on reception were very helpful and organised for us to have early and late check out

is superb, the rooms are spacious and the facilities are excellent

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

room service was fast and food was fresh and delicious

entrance is small and crowded as there is a bar sharing the space with the check-in counter, so it has a lot of people at any time

ordered room service twice and am still thinking about their hamburger and truffle fries

met our expectations, having pets is more than ok with a reasonable pet fee

great views from the room and wonderful service by the bar staff

was great , the salt water pool was a big yay, as chlorine hate me , i was able to swim with the kids which that right there was one of our highlights on our trip forsure

spectacular view, friendly staff, immaculate atmosphere, safe and location, location, location

did not like an open bar of soap sitting on a dirty soap dish when we got our room which was a paid upgrade

has pool and gym

amazing staff - friendly and accommodating surprisingly warm outdoor pool nice room, great view

and while quiet hours posted rooms on either side were very noisy with doors being slammed and kids being poorly controlled, sometimes the noise was such as to wake us very early in the

gym

gym and outdoor swimming pool are very nice

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

come every year with one of my kids for a night down town

best location in vancouver. a fantastic restaurant and cocktail bar attached

great little wine bar for meeting up with our local friends before a night out

flexibility for late check out

good location excellent laundry bottle of water

and bar poor and out of keeping with the rest of the hotel

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area and felt safe - pacific center shopping area was within walking

are traveling with kids and you choose a hotel because it has pool and then they tell you that the heating is broken

arrived early from a long flight from ireland staff accommodated an early check in which we were so

very small gym. too was too hot and impossible to regulate the heat

everyone was extra kind to my kids, even letting them feed treats to the dogs walking outside

the bar and suite we stayed in

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through the lobby

the staff were wonderful and especially restaurant, reception and spa staff were welcome and very

had to call for room service to have that brought up every day

the bar on ground floor of hotel was also amazing with incredibly lovely staff and amazing drinks

were not given info about any spa facilities or breakfast available in the hotel

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly flavoured water treats, to the beautiful beds, top

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir sauna did great after a cold rainy

t over the top). very attentive staff the gym

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service for a free bottle of wine

om jean georges market) while quite good is

gym can get a little to crowded.

room service dinner the first night was mediocre

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

the location the room the bathroom, very nice, with a shower like a swimming pool

how close it was and had a bar near by

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

small boutique style with great decor, personalised staff. bar attached friendly staff .

the hotel also provides free bike rental for their guests and provide a small gym on the second floor if you have time for a workout

good equipment in the gym

the bar portion of the hotel was reserved for a private event encompassing a $20

ere and how to access it etc)

we didn't have breakfast, room service fees were too expensive for us.

family were arriving vancouver by an international long haul flight early in the morning of 27 june so i booked the hotel from 26 june onwards as the hotel did not

if you d like to use the laundry facilities, make sure you have $2 coins available otherwise you can withdraw cash or break

i didn't see any laundry facilities on property

just want to highlight ceasars great welcome and generosity in allowing an early check in due to our very early arrival

pool and gym also

the food at the bar was fantastic and the interior with the fireplace relaxing and quiet

we didn't get chance to use any other facilities such as the gym and pool or any of the restaurants so cannot comment on that

wanted to have adjoining bedrooms with the kids we were one floor apart

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance higher than comfort and functionality

loved that we were able to play a game of pool and borrow umbrellas from reception on those unexpected rainy days

breakfast was really great, kids loved it

wifi was great

t a problem, just a little annoying)

beds in one room and pullout sofa bed in the living room, it was perfect for 2 adults, 3 small kids

they have lovely room service

when traveling with kids, i always try to get a room with enough space for them to play with their toys and ideally a

location, spacious rooms, kids loved the pool, very clean & super friendly staff, also great prices all around

have loved to have a guest coin laundry facility to do some washing

very central (but still not walkable if you plan to visit a few spots all in one day and/or have kids)

they offer late check out time for a reasonable extra charge

the location of the hotel was also excellent and the breakfast buffet was very good

with the bar and restaurant, (alittle over priced but had a good selection) in the north tower (+) the live music in bar one is excellent (+)modern, fantastic feel to it. great bar & restaurant too. (+)the staff were so friendly especially chloe and pauline in bar one and julia in restaurant (-)comfortable seating in the bar area (-)bar in the lobby wasn't that great of experience with the price you pay

short options at the 25th floor lounge. old machines at the gym.

did not mention about internet/wifi charge at the front desk!!

wifi was too low in reception area

check in staff were very obliging with early check in

friendly and helpful front desk, they accommodated my early check in request, friendly housekeeping

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

00 early check in fee that they could not provide