to find, disabled parking, very pleasant and helpful receptionist

nice bit of green space behind the hotel and services for dog walking and for kids to play

the trundle bed, it would have been a little bit better if it had been pulled out ready for our kids

lots of ev charging points

location very convenient ev charging station

and bar staff were very polite and willing to please

was small but cosy, great atmosphere in the bar area and fantastic food

was the lack of a spare toilet roll in the en suite, would have saved us having to go down to the bar to ask for one

the bar area was very clean and comfortable

the paella night that was being done that night, meet a few locals and stayed on to the wee hours bar staff - tracey was awesome allowing us to try

breakfast was excellent , location fabulous

breakfast was superb , staff were very attentive and polite.

view of the river a spacious room bar and beer good lovely staff outdoor tables parking good

breakfast average. restricted menu.

parking on sunday is a problem due to how busy it

parking and location great

lovely outside bar and garden

quality hot accommodation with excellent bar and dining facilities on site

the wifi could do with updating from three systems to one.

very comfortable room. lovely breakfast. smart surroundings. free parking. helpful staff.

farmer's breakfast was excellent and the wifi was good for working

proximity to the m5 and quiet location also the owner was very welcoming and allowed early check

easy to find once you know where they are plenty of parking and off the road so feels

also very good for parking

us a pot of tea, for which we are very grateful, very comfortable lounge and dining room, great parking, thankyou

the facilities were great for kids with a smaller paddling pool for our toddler

pudding was over simple and room service took a long time

it had a nice swimming pool and gym available to guests

rooms were great, staff very accommodating, pool and spa area clean and not too big

was a great family hotel with little extras for kids such as an activity pack, play room, great etc

bar lady who checked me in was friendly and helpful

sadly because of restrictions, bar opening time were limited

nice bar and good food

lovely, quirky old property. quaint little bar that offers food too. friendly staff.

the atmosphere in the bar was nice and the staff friendly

cramped and not particularly comfortable bar area

atmosphere in the bar was very relaxed and chilled, it was so lovely to see people with their well behaved dogs just

the decor and general ambience of the bar & dining area is beautiful

good bar

atmosphere in the bar when we arrived

convenient location close to m5, plenty of free parking space, friendly attentive staff, good food, nice room, great breakfast options

breakfast was exceptional good variety of options

stay lovely room lovely place nice location plenty of parking friendly polite staff and manager that can t do enough for you

wonderful to be able to take your dog into the bar area

or end-user feature on the login process); no instructions on the room on wifi

on the high street but it wasn't noisy, and although the car park was small there was plenty of parking available just a short walk from the hotel

good parking

we didn't have breakfast, but did use the bar for a drink and that was nicely furnished

the outside bar seating area was lovely and overlooked the river

historic hotel. off road parking. great shower. wifi.

the kids loved staying in an elegant manor

food was tasteless and small we were still hungry but room service had ended so was hungry in bed

amazing service at breakfast from a lovely lady who spoke to my girls and looked after

there was a wedding on and we felt uncomfortable in the bar area so had room service

room service breakfast made for a relaxing start to the day

if i had to say one thing the toaster broke for breakfast

we spent some happy times in the bar and enjoyed the food muchly

in the bar last night very good nothing was too much trouble for him

the breakfast to the room

food in the bar was good and plenty of choice for

extensive parking, easy access

cold swimming pool, intermittent wifi.

wifi in the bedroom was not always stable

countryside period hotel, convenient location with good access and plenty of parking

food prepared on site even the biscuits in the room and marmalade at breakfast

on river bank, a stone's throw from the cathedral and city centre, lovely staff, excellent breakfast

nice bar and restaurant with exceptional staff throughout the hotel

can be very busy with local people using the bar and garden

wifi claimed to have a password but just connected insecurely, so i didn't use it.

to complain and do not know how to go about getting a good service etc also when we asked for room service for our breakfast to be sent to us on the tuesday ,it was an hour late

the bar meals too were very good

bar well stocked

that said the wait and bar staff are nothing short of perfection in quick, easy, and friendly service

clean and comfortable for the cost friendly staff very cosy in bar area nice food

staff was great ringing me that our dog was crying in the room we were only in the bar as wasn't sure if we could take her in, and didn't want to go too far, we thought she would

breakfast was cooked fresh, was piping hot and very tasty, there was also plenty of it

wecpaid a little extra for an excellent cooked breakfast

amazing cooked breakfast set us up for the day

the continental breakfast basket outside our door was fantastic

really nice friendly staff. delicious breakfast.

breakfast was nice too, range of cereals, yoghurt, granola, seeds and fruit, and toast, plus cooked

breakfast was excellent with a good choice of cereal including delicious home made granola & fresh

laundry facilities always welcome

breakfast was also very good together with a great view from the conservatory

fantastic breakfast

excellent service, very clean, fabulous breakfast

it was also very much appreciated that the hotel sorted us a simple separate breakfast after everyone else as i was running a race early in the morning

comfy bed, very welcoming. great breakfast.

breakfast was delicious, with plenty of choices from sweet to salty

breakfast by the log fire and dinner too

nice dinner in the bar too

very flexible with the late check out!

night at the bar downstairs, a boy worker obviously wanted us to leave the bar even though we bought a pint as

accomodation, great food in the restaurant, and the young man behind the bar (can't remember his name) very friendly and chatty

breakfast, buta little short on staff this time tables weren't cleared so sat in main bar where tables are not set out for breakfast, only one young man doing his best to serve everyone

i think the price of a pot of breakfast tea for 2 at £11, was expensive.

excellent breakfast fine room location.

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

staff and very friendly and helpful lovely service at breakfast and evening meal and the evening meal was delicious and a delightful experience and the

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

great service beautiful room food was lovely so was breakfast lana the waitress was lovely as was i think his name was michael who checked us

didn'tsee anything in the advert for cost of room service and extra cost for dog to stay

spa and outside pool were great

the kitchen was pretty terrible - we dined here 3 times

the spa was small and the parking was difficult to figure out. staff was a mixed bag

great breakfast. staff were really helpful with the children. lovely pool and spa.

parking was fine, pool and facilities were brilliant

room service was also very efficient

checking in 4 stars room 5 stars hotel lounge and bar 5 star parking perfect dog friendly

wifi in room very weak, breakfast first day waited 20m for a coffee

À la carte breakfast was delicious

plenty of choice @ breakfast& good fruit salad

breakfast was delicious with a good menu choice

cracking breakfast too

breakfast excellent

is no 4g in the area but not their fault, plus i think they have free wifi we just didn't get a chance to ask for the password

plenty of parking in the car park and even a little community shop next door

food was excellent and we were able to take our dog into the bar with

comfy bed. nice breakfast. lyndsey was her normal friendly self.

was clean and had everything we needed, could even help ourself for more hot chocolate for the kids

food, room, downstairs space, terrace, bar and really friendly but human staff you could properly chat to

there was no food on offer either room service or restaurant as it is shut on sunday and monday, would have been good to know this at

trying to book room service wasn t very clear. stains on the bed and carpet.

bar - we could help ourselves to the amazing selection at the bar any time

bit inconvenient when travelling alone and want room service

access to the local gym's swimming pool which was very well kept, complementary with your booking

free wifi

huge bed that was very comfortable free use of gym and swimming pool good quality coffee machine and kettle in room everything you

location, free parking and an ev charger too

their wifi also didn t work at all so we decided on a 6

very quick check in but informed of various local offers including free gym use across the road

clean, comfortable, and the breakfast was awesome, you get the use of a gym and swimming pool, 5 mins walk from hotel, the pool table in bar area is free to use and it only cost £67 for

the age of our kids we probably needed to book two rooms, a little small for teenagers as

pool being away from property

pool table and great breakfast

they provide everything you need and make you and your pet feel very welcome

e pantry app was a non-starter) made it feel less like a

tastefully decorated, comfy, very nice bathroom, smart tv and wifi

location, a few issues with the card connection to the electricity and smart tv connectivity to wifi but helpful front desk staff addressed this promptly

wifi in the room was super quick

easy check in and they allowed early check in

were amazing,very helpful, early check in organised for me on arrival,great service,nice food,great location, top class all

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better than ours and although charged for the upgrades i am pretty

the kids bed was way too soft so my son ended up sleeping on the sofa

the bar is lovely with cozy lounges

we had a truly scrumptious meal and breakfast at the hook

the food both in the hook restaurant and bar area was great

only thing i would change is to have more on the list for room service besides just pizza

wifi didnt work in our room..no internet [in far corner of

they need to add a spa and a public sauna

£10 for parking for 24hours £10 early check in £10 late check out

£10 for parking for 24hours £10 early check in £10 late check out

and helpful, parking was very straightforward, bed was very comfortable and the early check in/late check out was very convenient

staff were accommodating with early check in.

we asked for late check out but this wasn't passed onto the housekeeping team so they were trying to get into

we were made aware that if we required breakfast on boxing day morning, it would need to be room service

the bar was good, and the service from the front desk was excellent

the staff were so friendly and the drinks selection in the bar was

we were greeted by a very friendly member of staff and given early check in (always a plus

reception staff very helpful and accommodated a late check out for us

also the telephone did not work so we could not call reception or room service

ning room hours, room service menu) in the room

good quality breakfast but the food could have been a bit warmer

hotel bar could be better

didn t like the glasses in the bar and the white wine by the glass was poor quality and wasn t chilled properly

short walk from the centre of town, lovely breakfast, spacious twin room, friendly owners, good bar downstairs

friendly bar area and great cooked breakfast thank

and friendly owner and bar manager

cooked breakfast was really good, bar meals were also good at a very fair price

a bar for an evening drink (2) easy-to-use shower (3) top-floor bedroom meant a quiet night & good

the bar staff were absolutely lovely and very attentive

room service was prompt and professional

i never had dinner, but cheese and biscuits from the bar which again was lovely and presented well

its a bit trucky to find a parking spot if there is an event on the day you arrive

checked in i was told i had been upgraded to include spa access but i hadn't brought any swim or gym gear with me, an email to advise me would have been useful so i could have been

the kitchen was closed but on the plus side the bar was open.

great bar as well

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour evening

the friendly bar and cooking staff x

the room was very clean the garden was amazing the bar had great food

easy access after the bar was closed (a pin pad on the gate)

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

bar area great with log fire and food was great too

the bar and restaurant were great and the staff really friendly.

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

when we arrived we helped with our bags, and help parking the car, breakfast was excellent

the breakfast was yummy

the breakfast was brilliant and the staff couldn't be more helpful i also like that you allow pets, we

fast internet wifi

need more choice on bar meals..

third time we stayed at the hotel for a weekend spacious bedroom size comfortable bed excellent breakfast and dinner meals brilliant time in the bar area in the

the breakfast was delicious with plenty of options, would 100% stay again and recommend

excellent clean and spacious room. excellent choice at breakfast. check out time.

the staff were amazing and nothing was too much trouble ,very helpful and a superb breakfast

there was always a good atmosphere in their bar in the evening

breakfast was again excellent, with local produce to the fore

beautiful rooms - lovely breakfast - very friendly and helpful staff

lovely accommodation. great room. friendly staff. breakfast was excellent.

we had both dinner and breakfast there and the food and service was exceptional

also, this place has the best bar snacks ever

wifi poor in room

very expensive bar prices! and our room was very far from reception and the spa

we ordered room service for the traditional full english only costing 14, they came to the room politely and

minor point - the room service was on time, would have liked the food to have been warmer.

and quality of the room, inclusion of gym and spa facilities, ample parking, welcome cookie, cat friendly

excellent breakfast. comfortable room. staff all very pleasant. quiet surroundings.

the complimentary 90min s use of the spa facilities

lovely grounds for a stroll and good for parking

staff

ordered drinks when sitting around the pool

the breakfast was the best we ve ever had and refills of tea and coffee were free, awesome after a

pub has no car park but parking at the roadside is not the problem it would be in a less quiet

mushrooms not cooked and sausage very dry at breakfast

room was above the bar

friendly staff, great breakfast, wonderful room

breakfast was nice. friendly chef cooking fresh eggs

you can use the swimming pool and gym during your stay, also very nice

great restaurant/breakfast area. food good. good nights sleep good pool & gym

from the restaurant bar was fantastic, she really helped make our stay easier and anticipated our needs

the staff where very friendly and happy to help with the extra cot and sofa bed for the kids.

pub is very quirky with rustically decorated bar and restaurant rooms

a great old fashioned pub, with a bar and separate dining area

the breakfast was excellent

happy hour at the bar 4-7 is also decent

the staff in the bar and restaurant welcoming, friendly and very efficient

notice a younger member of staff getting feedback from another member of staff while we were at breakfast- i'd probably save that for the staff room

lovely staff, great rooms, breakfast fab and location perfect.

hotel, modern, clean & great location a great & varied breakfast, staff were really helpful & friendly but professional

great rooms, very spacious and modern, with all the amenities and a beautiful rooftop bar and terrace overlooking the cathedral

the rooftop bar is lovely and stylish and great for a summer evening drink

in a well thought out bathroom and bedroom, free wifi for members better than the competition breakfast included and very clean

able to provide early check in after some persuasion.

located between droitwitch spa and bromsgrove

had decent option for kids and adults

breakfast ok but could be better.

only negative i have is that i was told i needed to pay for my breakfast despite it showing breakfast was included in my booking

also need to point out in the clubhouse that some breakfast items have a supplement

the staff were all so helpful and breakfast was very generous

breakfast was included

very friendly staff and stunning setting. decent breakfast.