beautiful old cotswolds building with wonderful gardens at the rear leading to the spa and parking area

bar staff in the cocktail area kept disappearing when we wanted a drink, so we missed last orders

just the breakfast room and breakfast itself was a special experience

breakfast was very good from the fresh fruit to the cooked to order breakfast

the food was superb , the bar was terrific and the gin garden spectacular

comfortable bed and bedroom, delicious breakfast and lovely atmosphere.

great bar and breakfast in the morning was brilliant

service in the dining room especially at breakfast was a bit chaotic.

charming room, very friendly staff, good breakfast and very conveniently over the road from the spa we visited

charming rooms.. friendly staff, lovely location. great breakfast… perfect

great free ev charging

and the wifi is not the best but i do understand were it is i am sure it s the best there going to get it

we had a truly scrumptious meal and breakfast at the hook

think there should have been a spa for that rate

dium stables) was average wifi is pretty poor hotel grounds isn t very well lit at night

plenty of choice @ breakfast& good fruit salad

breakfast excellent

breakfast was delicious with a good menu choice

cracking breakfast too

À la carte breakfast was delicious

very helpful and friendly great parking facilities , food is fab rooms are lovely especially overlooking the

gym and pool are well equipped and not too busy

location is exceptional, free car parking, fantastic accommodation, but the staff make it fabulous

excellent location/good breakfast selection/nice pool and gym

unable to connect to wifi

breakfast was fresh and regularly replenished and plenty of variety

excellent location with plenty of parking across road from grocery store, close drive to hidcote gardens and many cotswolds

breakfast was really delicious and in a lovely dining room

the breakfast was amazing

good location. good parking. friendly and helpful staff.

excellent breakfast fine room location.

staff and very friendly and helpful lovely service at breakfast and evening meal and the evening meal was delicious and a delightful experience and the

excellent food (traditional breakfast and adventurous tasting menu)

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

breakfast on both days of our visit

we had dinner and breakfast and both were excellent

disappointing unavailability of wifi and tv due to location issues

o draught) and bottled beer offered extremely expensive.

the downside was the wifi was absolute rubbish and i had to resort to using my 3g data

lovely friendly staff and and the evening meal and breakfast couldn't be faulted

meal and breakfast was lovely

the food was amazing - from breakfast to evening dinner

of under staffing there was no entry to bar restaurant and seating area for a couple of evenings so we only had excess to our room

the breakfast both mornings was absolutely divine

the location, the welcome, all the staff, the bar & restaurant, the food, the room, everything.

at the bar other than the host , we wernt told when breakfast was , we wasn't told if there was wifi, the tv didn't work , the bathroom was moldy , stains and grim toilet seat , the bath/shower

was next to bar which on a saturday night was very noisy but as we were tired didn't affect us

in the bar to enjoy

rooms are above the bar so you do hear some noise from the bar

cal bread) & juices, cereal, tea, coffee & toast were all laid out in bar area

wifi signal a little weak but didnt spoil our stay.

car parking difficult.but cant blame the hotel for that.

wifi connection was variable

great service from friendly staff, nice menu for the evening and great breakfast, no parking

hotel with great bar and excellent restaurant

comfy bed , good location , i arrived early and no problem with early check in

the bar is cute and has a nice fire going

bedrooms have obviously been upgraded but the approach to bedroom floor from behind bar area didn't bode well but rooms were excellent i expect the establishment is being

the girl behind the bar had to move her car so that i could get on to the small area of parking next to the hotel

also appreciated the early check in facility, in order to change , & leave bags etc

could not connect to wifi despite using the password. not an issue for one night's stay.

the parking was perfect and the room was very clean

room service was very quick

going down to dinner one evening some guests had room service food as the empty tray along with leftover food on it was outside room, this was still

breakfast was included and was superb with several choices cooked to order

location and very friendly staff, the breakfast was piping hot and freshly made to order

food was tasteless and small we were still hungry but room service had ended so was hungry in bed

food in the restaurant and bar was delicious

delicious breakfast and bar meal

ideal location quite good for kids i like the old character of the hall

confusion with room service breakfast- but was eventually resolved ud83dude42

asked for a sandwich from room service to be told everything g was shut

at how many kids were there as it seems like a grown up hotel

had power failure and no backup generators hence no dinner, no power, no wifi road access was like a river car cut out, fortunately restarted and got in during

breakfast was great . free parking space was a bonus . great interior decor.

great bar area and fireplace, yummy breakfast a la cart and the beds are very comfortable

also had dinner in the restaurant which was exceptional and enjoyed some lovely cocktails in the bar area too

the staff were so friendly and accommodating; drinks were great in the bar in the evening and the food was excellent

right across from the best pub, the queen arms, in town and a great bar inside the hotel as well

the owners are incredibly accommodating and friendly as well as having a lovely little cocktail bar to visit in the evenings

spotless, we were right on the main square with local independent shops and tearooms nearby, the breakfast was delicious and the staff were all friendly and accommodating, including when we rang

- instructed to go around to another door to check in- fully laden with bags and pram and two kids

staff seemed pressured at breakfast on the first day

suite was great but the kids pull out beds were very lumpy, so much so they ended up in our bed

lots of space, gorgeously decorated and perfect for us with two kids

the staff were so friendly and welcoming and the little cottage / room was beautiful x the breakfast and pub food were spot on

we ate in the bar one night and both enjoyed the food and drink

breakfast was lush and the evening bar had a great atmosphere

breakfast was yummy but possibly could have been served starting at 8am rather than 8

breakfast was excellent and staff very courteous

say they have parking

breakfast the next morning was lovely the service was amazing and food even better

room was directly over the bar - the noise was not really a problem, after all this is an inn

be a bit noisy in the bedroom from the bar latish in the evening - but hey, this is a pub

of on street parking

no proper parking facilities. serving bar staff, some could be retrained.

incredible so when we visit again we will eat here we had drinks in the lobby, the snug and the bar

rooms and bar were authentic looking

drinks in the bar area was a very pleasant experience, staff were very helpful

the breakfast was delicious and the bar in the evening way lovely

for us, the hotel happily accommodated all my requests of preferring a bath and needing an early check in and late check out which i was very grateful for

the area of the bar just outside the kitchen entrance obviously serviced the tables etc but it did give a rather

the food was scrumptious and the vibe of the restaurant and bar area was friendly and welcoming

best to book a table, although residents are always accommodated even if it’s in the bar area, which we loved anyway

our only moan was that the bar was shut when we arrived back from being out exploring the town

amazing breakfast !!

karen at breakfast was soooo helpful and friendly. great dining room.

breakfast was delicious, with plenty of choices from sweet to salty

comfy bed, very welcoming. great breakfast.

breakfast was served between 9:00 and 10:00

or end-user feature on the login process); no instructions on the room on wifi

good and easy parking

ave more than required); wifi was terrible

staff, excellent breakfast and the room was so comfortable

that the bar area closed early

nice dinner in the bar too

also bar staff excellent

night at the bar downstairs, a boy worker obviously wanted us to leave the bar even though we bought a pint as

accomodation, great food in the restaurant, and the young man behind the bar (can't remember his name) very friendly and chatty

great atmosphere - very cool and friendly. bar billiards a bonus!

pecially on a cold november day) with great festive cocktails

if they want to keep guest of fhe rooms in their lovely bar and terrace they need to adapt a better

wifi not secure

well stocked fridge and bar

good wifi, powerful shower, lots of hot water

room service menu was lacking, which in the current climate we probably would have utilised had

ev charging

the ev charger is obscenely overpriced and clearly the maths was d9ne by someone who drives a fossil

no dinner in the restaurant on sunday night. limited room service menu on saturday night.

i am to be really picky wifi took a while to connect to but after that it was faultless

breakfast communication. too much food delivered. but a minor problem in a very pleasant stay

on the monday morning, the cooked english breakfast was superb, the thick yoghurt perfect the staff were marvellous throughout

special mention to the super receptionists; hanna, maria and szandra, and of course, theo at the bar - a real credit to the hotel

room bed bar staff

wifi was good

service could have been better and information could have been shared about accessing the spa facilities when we booked in

room service was excellent

also there is no room service option after 10pm

haven t to walk past mountains of dirty laundry at entrance

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location is good it 15 mins walk to

of minor issues, breakfast in room first morning didn t include sugar or butter and had to call room service but couldn t get an answer

the location, leisure centre, large room, bar and staff were lovely

ared with the public/kids/aqua aerobics)

late night room service & breakfast very good

m & swimming pool), staff very helpful.

wifi connection was poor in the rooms.

lovely comfortable room, with tv, wifi

lucy who worked the bar was also very helpful and friendly

lighting in the main bar was perhaps a little too bright and not as intimate as it could have been - follow the lead of

near the town, early check in time.

was exceptional would like to mention gary who gave us a very warm welcome food was excellent the bar and serving staff were the best very accommodating they made our stay with our dog trouble free

excellent breakfast, allowed to take our time without rush.

excellent restaurant and bar options

very good breakfast beautiful rooms

beautiful manor with great history, surroundings, stunning gardens, restaurants, and bar food

wifi could be improved, slow for video conferencing.

room service wasn't a issue one

just perfect room too and free parking

wifi information, menus in the bar and dining room

great wifi connection although insecure network

of the guests on the floor above us all the time which wasn't ideal, especially for putting the kids to bed

we had room service which was extremely good as came form the hotel's main restaurant and breakfast the

do anything we re fully booked really sad i paid 800 p for hot and uncomfortable bed and kids jumping for hours couldn t sleep really for 3

the breakfast included was gorgeous, can tell they were local fresh

breakfast was excellent and staff very attentive

nice morning breakfast on site with wide range of options

absolutely amazing venue, staff, bar and restaurant- literally the best possible weekend!

a bit slow and forgetful on breakfast service.

covid 19 restrictions were observed throughout our stay and has set the bar for other hotels to emulate

restaurant not available on sunday and monday maybe bar snacks could be available.

parking excellent and the hotel grounds were amazing, wonderful views across the gardens and the

fact that the pool and spa were not functioning even though i understand that it was due to maintenance issues

great spa and gym facilities, particularly the pool and spa

excellent facilities inc spa and nearby golf course

was wonderful spa was fabulous- had every corner covered grounds were great especially with the golf course on

the bar front door below our room banged every time someone used it.

and bar staff were very polite and willing to please

was the lack of a spare toilet roll in the en suite, would have saved us having to go down to the bar to ask for one

the paella night that was being done that night, meet a few locals and stayed on to the wee hours bar staff - tracey was awesome allowing us to try

was small but cosy, great atmosphere in the bar area and fantastic food

there is also a free ev charger for residents

nothing to dislike although wifi could have been better

breakfast included in the room rate was delicious and we also enjoyed our meal in the restaurant

but it was a shame we couldn t have a cooked breakfast in the morning but it was a change having the pastries in our

super clean, well laid out, ample parking, pleasant staff.

breakfast available

nen and comfort) were excellent, breakfast was delicious, staff were very thoughtful, very good shower

no breakfast provided and no milk pots with tea and coffee

the bedroom had air conditioning and a small kitchen/diner attached so we could make breakfast

no breakfast

wifi speed was too slow so i had to use my mobile data instead

very friendly staff attentive. good menu friendly bar also.

good service for breakfast and lunch and garden bar secure parking

everything was excellent from the moment you booked in pleasant staff and parking on site

we had an evening meal in the dog friendly bar dining area and also had breakfast there the following day

the wifi it was alittle bit hit and miss, but it did not ruin our stay.

wifi was a problem.

stone great location bourton on the water several short walks sights sounds shops relaxing bar lounge food drink unspoilt english character charm

breakfast, the bar downstairs and the staff were excellent!

slight noise from bar below

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

breakfast was excellent — freshly made to order and served in a delightful conservatory

is amazing, helpful, friendly, breakfast is amazing, rooms are clean comfortable and your a close distance to local areas and

fantastic breakfast

the breakfast was deliciuos

rubbish wifi - essential nowadays

wifi wasn't working for several hours.

room was very comfortable dinner and breakfast was excellent

the golf course was amazing the hotel superb i would 100% recommend this hotel

the bar staff were very friendly as we were playing games in the conservatory

we then went into the bar for a drink, followed by dinner in the restaurant

had an amazing stay at the little barn cottage house as a family with 2 small kids

a few extra local beers on the bar taps would be a nice touch, but again not really important in the grand scheme

the bar and restaurant were cosy and comfortable

bar and restaurant staff are fun and friendly and nothing was too much for them to help us

still an excellent stay breakfast was lovely

staff very friendly, easy to find. restaurant and bar onsite. lovely atmosphere.

clean, nice room, good breakfast. beautifully located for stratford

it is a bit far away from town, but there are parking spots available at the hotel, and the bus 15 goes to the hotel

loved the comfy beds. wifi and breakfast was great. the staff were super friendly.

ough quite deep), the games room was fun for the kids, especially the pac-man machine

plenty space in restaurant/ bar, tasty food, fast wifi, soo big free parking

wifi a bit slow

very clean, great staff,nice to have a pool and gym

the gym, swimming, steam room & sauna facilities

we stayed for two nights and had room service on the first night and the maids took the tray out in the morning but left it just on

the breakfast was also delicious

kids not being able to use spa

great service beautiful room food was lovely so was breakfast lana the waitress was lovely as was i think his name was michael who checked us

plenty of parking

room service was provided both days we stayed even though it was in the holidays

wifi not working and tv didnt work first night

parking can be a problem but you can park over night close by but need to move after two hours in

the wifi is good too

golf 5 mins up the road (12 golfers) and have booked for next year before leaving

breakfast was superb , staff were very attentive and polite.

breakfast was excellent , location fabulous

we were left wondering whether service would have been as excellent if the bar area and gardens had been full of guests (as apparently happens when the weather is fine) (+) excellent outdoor bar terrace with views (+) the rooms are well presented with all amenities including a mini bar and have stunning views also with great breakfasts (+) breakfast was served in the main bar area and was cooked to order (-) last meal at 6; bar closed 7 (+) great room, outdoor covered bar/dining area on the offchance of showers (-) and that the bar would be closing at 7 pm (+)location and well kept together and clean bar and restaurant with wonderful outdoor facilities (-)not all of the bar is dog friendly

decent restaurant and a proper breakfast was included in the price

lovely decorated room, large comfy bed, large fluffy towels, and good wifi