the pool

the complementary breakfast was pretty good

everything was amazing, staff, room, breakfast. i would recommend this hotel to everyone!

great little free breakfast with many selections

breakfast was delicious too

second waffle maker on breakfast buffet,.

breakfast was good, hot offerings were refilled promptly

the sweet staff , breakfast and yes the bed was like a cloud

great location, quiet and a great breakfast

in this area you really do get what you pay for and they also serve breakfast and had a nice clean pool

pet friendly and no pet fee

breakfast and the pool

pool. the stores and food places was in walking distance.

they did have a laundry which was nice and the property seemed to be well maintained

the pool

they dont charge a pet fee and allow 2 per room without charging

trap house... def not safe for kids too see

stopped up and didn't get to wash myself but had to clean and wait to clean it after each of the kids

nothing for the positive side...do not bring your kids here...

kids running around at 1am without adult supervision not hotels fault they did make kids go to

pool was full of leaves

the pool

pool closed

i tried to let my daughter swim which was the only reason i came but the pool was very nasty

00 late check out fee which i'm going to demand i it be returned

i like that there were no carpets in the room

laundry machines worked good during my stay

no coffee maker and no kitchen equipment

having laundry locked was nice

there’s also no kitchen supplies so if you plan to use the kitchen bring everything you need for it

cleanliness and great staff. bar and food was great too

great location as well as nice and clean offers a restaurant and the bar to those who desire

all time access to pool and fitness center

so clean and has a bar and bistro cafe!!

the bar was closed

breakfast was more than expected and location was convenient for my clients being close to the 295

breakfast was gross. everytime you take a shower iy would flood the bathroom. pool wasn't open

no pool

a few more options for breakfast would have been nice (yogurt, fresh fruit)

the pool bottom sliced our toes open

they waived the pet fee since we were staying to get away from irma.

pool wasn’t open which was one of the reasons i chose the hotel

pool closed

pool and 100 deposit

pool area

the pool was a cool relief for the heat, and was very clean

the breakfast was delicious the staff was very nice and the facility was very

clean rooms, comfortable bed, and a nice, heated indoor pool and hot tub

indoor pool was great and the manager was great to fix are booking on a better room

have reserved a room for 2 adults and 4 kids and was given a room with 2 queens and a twin pullout sofa

the breakfast was good, and there was plenty to choose from

delicious breakfast!

the gym equipment is in need of being replaced

breakfast best!

breakfast was grab and go due to covid-19. not a problem.

they even waived the pet fee which is rare in florida

very friendly staff, easy check in, clean rooms, great continental breakfast

clean and the breakfast on site is helpful.

my husband also enjoyed the breakfast immensely

the breakfast was sufficient, though it would have been nice to have one more source of protein

stayed 2 tonight's originally which was booked and paid for online except for the deposit and pet fees of my 2 pets

i could park my truck

the view of the pool

there is no laundry room only one washer on the outside

staff there was friendly has a cuban cabana by the pool with original cuban food has a bar on the premises with dancing and live music convenience

the swimming pool

pool hours not long enough,no ice machine nor breakfast

the pool was closed . that was a huge reason we got this particular places

was nothing that i didn't like besides my daughter getting upset that we couldn't get in the pool

all vending machines are empty pool is broken

pool was advertised on booking

breakfast didn't have a lot of choices but it wasn't bad.

it was a double bed average room with a pull out bed was very dissatisfied and so was my kids the pool was filthy

in the lobby working with a colleague and we asked the staff if we could lower the volume on the breakfast room tv after the breakfast time was over since there was nobody in the breakfast room

accommodating front office. was able to have an early check in. room and ammendities were great!

no pet fee unless your pet damages something (it is ridiculous that most hotels charge a fee

the kids liked how late the pool was open. i liked the low pet fee cost.

didn't have quarters for on site laundry

that we was close to the pool and it was beautiful and the breakfast was good.

the gym had fleas and i brought them back to my room not knowing ud83dude1e

everything! clean friendly. cookies are good ans so us breakfast. pet fee only $25

the main reason being they had a pool for my granddaughter

the second thing is, the pool is closed

the kids did not get to go swimming because of the weather but that was the only dislike of the stay

the property has a swimming pool it can be used

breakfast was very good. room was a great size. loved how new and clean the property was.

liked the proximity to downtown jacksonville, the full kitchen and living room and separate bedroom area

this hotel is amazing! lots of room, a nice kitchen and free breakfast.

need a bar in this hotel and an indoor heated pool

breakfast area was nice and clean

couldn’t get into the pool area in the morning at 7:30 said 6:00 am - 9 p m

cute info board, mini mart in lobby, gym, water fountain to fill our water bottles, fresh fruits at breakfast

was hoping to have yogurt for breakfast

great clean hotel, with good breakfast, clean rooms, pool and gym

pool free breakfast clean rooms

room, hot buffet breakfast, nice pool area, close to restaurants, mosh museum, and other attractions

the breakfast was delicious and the options were great.

room was booked for 3 adults, 3 kids

nice breakfast and very clean

i wish the pool and hot tub was inside or had a covering so that i could enjoy them.

no eating around pool sign and kids were eating pizza in pool

the bar was great

the kids loved the pool!

kids were really excited to go swimming after monster jam event but the pool closes at 10 and

wifi exceptional

i loved the bar as well as being able to walk along the river

no complimentary breakfast

the atmosphere and the bar tender/ waitress jennifer

specially, the people in the dining for breakfast and the breakfast was great

room service wouldn't answer asking the other things already listed

no bar at the pool.

no bar at the pool.

room service breakfast outstanding

gym floor not swept in over a week. bathtub with acid stains and the parking charge was a lot

wish i had the time for theb pool

to serve breakfast. nothing fancy . just a little bit is something.

didn't use the pool coz it was 9 feet deep and my kids are learning to swim

they pool is cleaned everyday and was very pleasant

the breakfast was great

they close the lobby doors to the pool area and the rooms to the back, so you have to go around

pool on the roof

i wish there was a real balcony, and the pool was too cold.

wifi was terrible, balcony was shorter than my feet are long, breakfast

also didn't like that the pool close at 11 we didn't get back to the hotel until after 11 and want to go to the pool but it

room service

re not disputing their fees, we re disputing

the rooms are a good size but the $20 pet fee is high to feel like i m sleeping in a barn

the staff never told us about a pet fee of $20 for our emotional support dog

were charged a $20 pet fee which was not explained on the website and was completely unexpected

dollars a day for pet fee

booked this hotel not only for the location but the fact that it had a pool

small, but nice gym, nice pool, free laundry and always free coffee in the lobby

my husband took the kids to the pool and said it needed to be cleaned-vacuumed.

friendly staffs, free breakfast, kitchen in room, big space room, comfortable beds.

small, but nice gym, nice pool, free laundry and always free coffee in the lobby

good price. good location. friendly staff. no extra pet fee. so pets are welcome.

there was no communication about the pet fee

having to pay a large pet fee

staff, very nice place for staying with pets - good areas to walk in grass and no pet fee

00 for a pet fee during hurricane ian

the pool is beautiful and well maintained, the beds were comfy, and the location was great-6 minutes to

would be nice if you could get directly to the pool from the inside.

breakfast and coffee were decent

breakfast was delicious there was a little bit of everything pastries,waffles,cereal,oatmeal eggs

i love the staff. i enjoyed the cleanliness. and the breakfast was on point

liked that the rooms had full kitchen setup and very comfortable beds

cook something for lunch and we found out that we have to pay 30 dollars for cookware and other kitchen essentials

are no dishes in the kitchen

wash house available and gym

i really like the room and all the shelving for storage. also liked the kitchen.

not expecting to spend much time at the hotel, just a nice, well-located place that would accept pets

no pet fee

friendly staff, no pet fee, but the room was just ok. you get what you pay for.

did not know that the hotel didn't allow pets when i booked the reservation

pool area should have been open to enjoy on hot summer nights, need to open earlier close later or

bugs everywhere and left over laundry from previous guest. pics are not of rooms they have.

i like that it was the kitchen at so we can how's it go eat at fast-food the whole time

kitchen and the mattress seemed new

paints chipping, rusting hinges, oil dripping from kitchen vent, obvious black mold

booked 2 beds and got 1 bed for me and my 28 year old son, microwave was disgusting, i booked a kitchen so i could cook, nothing worked , this was a very very bad stay, drugs being sold at night

the laundry comes back still stained and dirty

their laundry room was high priced and the ice machine was always broken 3

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need it

breakfast, laundry on site and the friendly peopleqqq

pool and customer service

they had a gym that looked nice i didnt have time to use it

breakfast was nice had a laundry if you needed i

issues is pool closed at dark and breakfeast need at 9

reservation was easy. checking in went smoothly. rate was reasonable. pet fee not excessive.

through the booking portal about pet fees, and weight restrictions

one reason i chose it was the website listed it as pet friendly

room was very clean. bed was comfy. good value for what i paid. wifi was beyond stellar.

was wonderful it was clean the pool was clean everything was clean the people are wonderful location was great there was nothing i

place cheap online rate pets allowed small pet fee laundry on-site with one fre wash n dry staff great pool view nice

says kitchen is fully equipped but you have to ask for everything like a coffee maker and

laundry room was open but only 1 out of 4 dryers was working

was very rude the room was not what i reserved the pull out sofa was dirty and had to hunt down laundry very

bed comfortable and kitchen there

moved us into a nicer room that was closer to the pool after the ant incident

the pool had all kinds of leaves and bugs floating in it

pool and large rooms

pool closed

the pool was lovely, and i enjoyed myself

the gym was nice and clean and again to ourselves

the bar was nice and the room service selection looked good

first thing we noticed was the floor in the kitchen area was not cleaned well

the room was clean, and the staff was extremely helpful, and the breakfast was terrific.

our beds was so comfortable and the gym was amazing

the pool and outside area was extremely nice and the whole property was clean

beautiful pool, comfy beds

clean, staff friendly and room included a kitchen and washer/dryer.

pool being closed

love how clean it is, and easy plentiful parking, love the gym, and how lovely the lobby smells

they had a little bar area in the lobby with a pool table and it was really nice

breakfast, nice pool, great locations to restaurants and shopping

think the pool area where you keep the towels good have been somewhere else because ant's was on the towels

aesthetic appeal, the pool, and the surrounding area made it an excellent location for sightseeing

under the tv so u could relax instead of sitting in bed up right an leave was in the beautiful pool u can see i need

great room to accommodate 2 adults and 4 kids

the employer on duty, fixed my waffle for me and had my wife to continue eating with the kids

esthetics simple but comfortable.easy check in, liked breakfast mini quiche, soft sheets.

they had a wide variety for breakfast also

excellent breakfast buffet

no self serve laundry or complimentary breakfast no deal breakers

desk and bar associates were very friendly

there are several restaurants within walking distance as well as a bar within the hotel

great location and great ambiance in the bar and outdoor area. staff was wonderful.

bar in the lobby was nice

and i was able to get a small workout in in the nice size gym

i loved the indoor pool so you could even go swimming in bad weather

no outdoor pool

so okay, we though we'd avoid the kids and order room service

tried to order a la carte but wasn t an option for room service

clean, awesome staff, safe, great location , exercise room, outdoor pool

well, due to covid 19, no breakfast , which is always quite tasty.

free parking free breakfast

the room is huge and the kitchenette is very useful.

breakfast was wonderful

$75 pet fee for a

was charged a pet fee, with no pet

also, being that we are pet lovers not having pet restrictions and only having a one time pet fee was definitely something

tried the bar on the first night and there was a hair in my drink

enough workers ( security ) kids running up and down the hallways, knocking on doors and running down the stairways