the pool

the complementary breakfast was pretty good

everything was amazing, staff, room, breakfast. i would recommend this hotel to everyone!

great little free breakfast with many selections

breakfast was delicious too

pool closed

the pool

i tried to let my daughter swim which was the only reason i came but the pool was very nasty

00 late check out fee which i'm going to demand i it be returned

pool was full of leaves

they dont charge a pet fee and allow 2 per room without charging

stopped up and didn't get to wash myself but had to clean and wait to clean it after each of the kids

nothing for the positive side...do not bring your kids here...

trap house... def not safe for kids too see

wouldn’t recommend for anyone with kids

pet friendly and no pet fee

breakfast and the pool

laundry facility was a headache if the machines require change than front desk should have change

only bad thing i have to say about this property isn't even about the property or staff but the laundry machines weren't working but that is due to the vendor that owned the machines not the

the pool

in this area you really do get what you pay for and they also serve breakfast and had a nice clean pool

slept like a baby. breakfast wasn’t that great and the coffee was bitter.

second waffle maker on breakfast buffet,.

breakfast was good, hot offerings were refilled promptly

the breakfast needs to be better.

i like that there were no carpets in the room

laundry machines worked good during my stay

no coffee maker and no kitchen equipment

having laundry locked was nice

there’s also no kitchen supplies so if you plan to use the kitchen bring everything you need for it

cleanliness and great staff. bar and food was great too

great location as well as nice and clean offers a restaurant and the bar to those who desire

all time access to pool and fitness center

so clean and has a bar and bistro cafe!!

the bar was closed

they waived the pet fee since we were staying to get away from irma.

pool could have been a little

pool and 100 deposit

and facilities/pool were extremely clean and smelled clean

okpool

and excellent variety in the daily breakfasts offered by the hotel

wasn't a working pool

the pool wasn’t clean

fact it's 95 plus degrees outside and the pool wasn't clean

good value. good breakfast.

the kids liked how late the pool was open. i liked the low pet fee cost.

no pet fee unless your pet damages something (it is ridiculous that most hotels charge a fee

the kids absolutely loved the pool

the breakfast bar is amazing

plus if u want to any laundry in thier laundry facilities which consisted of one old small an outdated washer an dryer

everything! clean friendly. cookies are good ans so us breakfast. pet fee only $25

the kids did not get to go swimming because of the weather but that was the only dislike of the stay

breakfast and gym are decent.

the property has a swimming pool it can be used

the main reason being they had a pool for my granddaughter

the pool was a cool relief for the heat, and was very clean

the kids enjoyed the inside swimming pool and gym

breakfast was good

indoor pool was great and the manager was great to fix are booking on a better room

breakfast could have been better.

nice pool beds were comfortable

the pool picture shows one by the pool

breakfast best!

pool was always clean

breakfast

noticed screws were all around the room and the microwave was rusty, and the hot water in the lil kitchen didn't work

room set up like a kitchenette with 2 burner stove, but no microwave or refrigerator, no blanket (you have to ask) and

booked 2 beds and got 1 bed for me and my 28 year old son, microwave was disgusting, i booked a kitchen so i could cook, nothing worked , this was a very very bad stay, drugs being sold at night

kitchen and the mattress seemed new

check-in, comfortable bed,laundry facility on site, fantastic location: supermarket, pharmacies, gas station/convenience

the laundry comes back still stained and dirty

their laundry room was high priced and the ice machine was always broken 3

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need it

stayed 2 tonight's originally which was booked and paid for online except for the deposit and pet fees of my 2 pets

the noise from the bar fights

bed and swimming pool

staff on the whole is friendly and there was even laundry fascilities

staff there was friendly has a cuban cabana by the pool with original cuban food has a bar on the premises with dancing and live music convenience store right across the street and close

only acknowledge 1 service dog per room,we have 2,so i had to pay $20 per night non-refundable pet fee for one of our dogs

dollars a day for pet fee

re not disputing their fees, we re disputing

the rooms are a good size but the $20 pet fee is high to feel like i m sleeping in a barn

the staff never told us about a pet fee of $20 for our emotional support dog

spacious rooms, love kitchen and sitting area

small pool

quick check-in, pool area made it well worth it

staff was great. had good inventory of items needed in kitchen and bathroom.

everything was perfect, except they only had one chaise lounge by the pool.

also, there's a full kitchen but no equipment, paper towels, utensils or anything so be sure to bring stuff with

i liked that it had a kitchen area even a stove. had alot of fast food places right around it.

convenient location. early check in without extra charge. no security deposit.

they have a fully functional kitchenette the only down side is, (if you plan on staying for any extended period of time) while

i really like the room and all the shelving for storage. also liked the kitchen.

pool closed

the pool

did not work, even out by the pool, which is close to the office

convenience of my room to the pool and the front office

the pool was lovely, and i enjoyed myself

carpet stained with thread pulls all over

staff, very nice place for staying with pets - good areas to walk in grass and no pet fee

00 for a pet fee during hurricane ian

having to pay a large pet fee

there was no communication about the pet fee

would be nice if you could get directly to the pool from the inside.

it have a pool and breakfast

the breakfast excelled my expectations

the breakfast was ok

breakfast was delicious there was a little bit of everything pastries,waffles,cereal,oatmeal eggs

not expecting to spend much time at the hotel, just a nice, well-located place that would accept pets

did not know that the hotel didn't allow pets when i booked the reservation

friendly staff, no pet fee, but the room was just ok. you get what you pay for.

no pet fee

elevator could have been working and it would’ve been nice to have more than one place for laundry

they pool is cleaned everyday and was very pleasant

the breakfast was great

the pool and how close we were to our destination

they may get more additional food comments if they modify some of the breakfast items

also, we woke up late, uncertain of breakfast time, we called the front

no hot breakfast..,

i loved the fact that i had the view of the pool .

question said what did i not like uummmm if i have to say no breakfast wish there was i would say wish tv was bigger with better channels but i brought my roku

the vending machines don't work, the laundry stinks

lack of breakfast

through the booking portal about pet fees, and weight restrictions

reservation was easy. checking in went smoothly. rate was reasonable. pet fee not excessive.

one reason i chose it was the website listed it as pet friendly

om service) use the customers' elevators and the hotel lobby for the room service trolleys

not enough handicap parking in the front parking lot.

place cheap online rate pets allowed small pet fee laundry on-site with one fre wash n dry staff great pool view nice

finally tracked 2 employees down in laundry room having a good time and one was front desk employee with bad attitude

the staff were very friendly and helpful. liked that there is a laundry room for guests.

the laundry did not work and clerk do not have the care

no just needs some minor updates as far as kitchen cabinets and and bathroom

the bar was nice and the room service selection looked good

room service was inconsistent

the breakfast

the bar an food was great

we lived our room. it was clean and spacious. breakfast was amazing! the staff were wonderful.

the swimming pool

was nothing that i didn't like besides my daughter getting upset that we couldn't get in the pool

just wish they had breakfast and wish the pool was open

water or graham crackers or put together some kind of breakfast box for your guests and the pool wasn't ready thats my only dislikes but overall its a great

location is great. good parking for a couple semi-trucks to park.

great breakfast

accommodating front office. was able to have an early check in. room and ammendities were great!

nice location and a lot to do. many pools to choose.

assistant manager said the pool was closed but then i get a call from my mom saying people was in the pool'and the manager

a good breakfast like grits

i wish the pool and hot tub was inside or had a covering so that i could enjoy them.

our kids loved it

little disappointed in the breakfast

there needs to some maintenance done on closets and in kitchenette.

also, the gym was filthy

pool and jacuzzi could stay open a little later than 10 but other than that nice place to

don t like the pool was in the front of the hotel

again, check in process wasn't smooth, had to wait to get linens for the sofa bed with tired kids late at night

again, check in process wasn't smooth, had to wait to get linens for the sofa bed with tired kids late at night

had room service for dinner, which i didn't expect

liked the proximity to downtown jacksonville, the full kitchen and living room and separate bedroom area

breakfast was amazing, honestly one of the best hotel breakfasts i’ve had

we loved the hot breakfast just what we needed to start our day

breakfast was great and the suite was very comfortable for our small family.

pool was broken so we couldn't swim but we were able to sit poolside and enjoy the afternoon!

i loved the bar as well as being able to walk along the river

breakfast buffet over priced and not very good. paying for parking.

place was pretty amazing for a hotel, the bar area is nice, they have a beautiful pool area and there are some games in the lobby area such

quality of the breakfast, had to ask for milk, butter, no toast,

free breakfast, cocktail bar on site

ich was my purpose in being there)

pool was nice for my kids i love my balcony in my room to enjoy the nice weather there

the two are kids

location is sooo good, the views are stunning, the pool, the gym

wifi was horrible

they even waived the pet fee which is rare in florida

the breakfast was sufficient, though it would have been nice to have one more source of protein

very friendly staff and the breakfast was amazing

very friendly staff, easy check in, clean rooms, great continental breakfast

breakfast in the morning was great and the area was very clean

nice size room with a full functional kitchen

the gym has all the essentials and is a good size, clean

had a full kitchen and washer/dryer in room

pool being closed

absolutely loved the full kitchen with kitchen supplies

some of our family members enjoyed the gym and the views from the rooftop pool were amazing

for the price that you are paying, the quality of the food, the wifi, and the facilities as a whole are extremely lacking

great restaurants and bar also nice room and great location

i wish there was a real balcony, and the pool was too cold.

room service was very good, minus they didn t send syrup with our pancakes

nice decoration, game tables, pool, and terrace

i liked the in hotel bar and restaurant layout

aesthetic appeal, the pool, and the surrounding area made it an excellent location for sightseeing

friendly front desk cleanliness close to restaurants and shopping gym was great!

breakfast, nice pool, great locations to restaurants and shopping

loved the location, the restaurant, the bar. loved the spa like bathroom and the wood floors

no laundry facility or pool

no self serve laundry or complimentary breakfast no deal breakers

no laundry facilities

the bathroom could have more ventilation and the spa tub should have jets

pool area was not pleasant witn some guests smoking marijuana with kids swimming in the pool

we could even walk to get ice cream, which my kids really enjoyed

nice pool

laundry and breakfast and office space with computers

the late check out (12) and the breakfast

beautiful! nice pool & rooms. restaurant food was great and so was sean!

location pet rules bar patio

the comfort of the beds and amazing room service.

the bar closing at 12

no outdoor pool

i wish they had an iron in the laundry room

the kitchenette was not wiped down nor sanitized nor cleaned

you get a nice hotel room with a kitchen and a bathroom, towels, and a good wifi connection

nice amenities and a lot of machines in the laundry room

kitchen consisted of two each of; plates, bowel, glasses, knife, forks and spoons

clean, awesome staff, safe, great location , exercise room, outdoor pool

room maintenance .pool location and size.

having a kitchen inside your room is unbeatable

loved everything about this place the customer service was great the kids enjoyed the pool very much

the barndoor bathroom door didn't close all the way and was right off the kitchen

$75 pet fee for a

was charged a pet fee, with no pet

also, being that we are pet lovers not having pet restrictions and only having a one time pet fee was definitely something

my kids loved the breakfast in the morning

the complimentary breakfast was great

gym is also great

very friendly staff, gave away free water, pool tables was a nice touch to the property.

gorgeous and spacious lobby with a friendly staff and a pool table!

customer service, cleanliness, easy check in, great breakfast, staff

mediocre breakfast. did not offer any sweet rolls on spread