heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

whene we ask from room service by telephone we didnt get response

hotel bar said online that it was open until midnight along with the hotel employee at checkin

went to the bar and the young lady who served was awesome

ordered room service and my pizza was gross

i had one request that heat be turned on because we were getting in late and did not want our kids to be cold for bed

smelled like mildew and walking in smell of marijuana didn’t realize college kids lived in the same

we even had the fire alarm go off which was later discovered to be from pot smoking kids

it happened to be a snow storm while i was here and the free shuttle took us to campus for our tour

the gym has great exercise equipment for a hotel along with free weights. bring your music

no coins available with the reception staff to use at the laundry room

on-site laundry was super convenient and easy to use and continental breakfast was good

laundry machine took my money and did not work

rooms, super friendly and helpful staff and complimentary breakfast ud83dude0b free parking for hotel guests

my husband could have a late check out but because i stayed the night nicole held the room for him

pool was ok for a short cooling

good value, spacious rooms, good enough breakfast, excellent central location.

there was a brochure with a map of the lay out of the hotel to find the pool, etc

pool was not very clean or well maintained. breakfast leaves something to be desired.

the location was near alot of places,free breakfast was nice and offered alot of choices

loved the location of the property and that it was pet friendly with no pet fee and no parking fee

the hotel easily accommodated our two labs, without a pet fee and on the first floor

like the breakfast mto. clean pool open to 11pm

the gym was very handy also and free parking is always a plus

great views of the harbor. early check in was much appreciated.

there was a cleaning rag just laying on floor in doorway as we walked in and room with 2 loud kids was right next

too many kids

the bar has free drinks from 5 to 7 pm every day

very clean, nice rooms, enjoyed the complimentary drinks at the bar for customers.

room service was awesome, my kids loved it

pet-friendly hotel with great staff

the rooms are clean and comfortable, the beds are soft and warm, the breakfast choices satisfy our different interests and tastes

rooms are well decorated, the bed was comfortable, fitness center was nice

the rooms are comfortable, the breakfast is fantastic, the staff is great, and the sports bar is a great experience

was comfortable, room was clean, the staff were great especially the breakfast attendant

breakfast, restaurant, live entertainment, hot tub, pool, and the starbucks machine.

shuttle service was a definite perk to get us to a show downtown stress

kids from 9 pm to after 11pm jumping and running around

very friendly staff. beautiful rooms, nice pool and jacuzzi. nice gym and bar area.

no complimentary breakfast, had to pay for it.

gym and pool

free cookies, pool&hot tub, ultra comfy beds

gym and pool

good hot tub. nice pool for laps. ample parking for a sprawling hotel.

the tub was not cleaned and had hair in it, also was double charged for room service

breakfast was nice and well accommodated

breakfast could be better

and they also provided free breakfast

clean and quiet good breakfast

breakfast and availability of coffee all day

breakfast was excellent but they should get almond or soy milk for coffee

the breakfast was outstanding

shuttle

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there site

breakfast was great! everything was clean! staff was welcoming

i was able to get a early check in so i could get to school and work on time

price was great until they added the pet fee that i was not in their online information and i was never informed of this until i saw it

the pool was under construction the fitness room was under construction the whole place is under construction

the complimentary breakfast was way better than what i thought it was going to be

my kids enjoyed the pool and the staff were very friendly. i also love the location

breakfast was outstanding as was the girl who set it all up she was a great asset!

early check in and later check out than most places

machine was broken for breakfast

oh and the breakfast was awesome, loved the chef

i wish they offered a milk alternative for breakfast.

the breakfast was very good and the bed was very comfortable.

it was very clean room were nice and a awesome breakfast for a hotel

kitchen facilities were good, although we didn't use them

they have a grilling area and small sitting area by the pool

staff was very nice, bed comfortable, pool and hot tub was fantastic

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

comfy bed. having the kitchenette. 1st floor room available. location.

cleanliness, upgraded newness of the room, friendly staff, no pet fee (my dog travels with me), rate compared to other hotels/motels

my kids kept asking me why i was so cheap

the late check out

like kids pulling fire alarms all hrs

kids u supervised running around

has a kitchen in the so that helps save money from not having to go to a restaurant

the room was clean and open. i loved that i could do laundry.

skimpy on the breakfast

nice there are laundry facilities on site

the breakfast

reasonable pet fee, decent breakfast, nice soze and clean rooms, safe area and lawn for the dogs

i liked that i wasn't charged a pet fee for each and every night i stayed there

the pool was outdoor and it was wintertime, but we don't have small kids so it didn't matter to us

from the front desk there were young people hanging around the elevator when we got off and then kids were running up and down the hallway being noisy but at quiet time it was

large suite, great location, clean, friendly, laundry facilities, breakfast included.

great breakfast, excellent staff, very clean rooms

the pool had lots of kids that weren’t supervised

was very pleasantly surprised by the breakfast options

clean, comfortable, convenient, friendly and helpful staff, wonderful pool and gym, nice business room, delicious breakfast and cookies and coffee available complimentary

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

the room was very clean, the bar with free alcohol drinks from 5:30-7:30pm and snacks was very nice

none of the amenities were available, ie restaurant, bar etc

love the amenities - food great, bar convenient

the bed was awesome and the breakfast was good

- #1 the gym did not have an bicycle (i'm in physical therapy and it's part of my routine for my bad knee)

if only they had an indoor pool...

location. gym

no inside pool, and no clear connection to the main lobby and other buildings.

no more shuttle to the mall

beds were very comfy, the breakfast selection was excellent

the bar to restaurant wasn't open (strike

was clean and definitely met my expectations; however, could offer more options for breakfast

hotels provide free breakfast now, this hotel did not

there's also a bar that opens around 4pm

pool or gym as described

shuttle service to and from airport. also the breakfast

so convenient to the syracuse airport and the shuttle made it perfect

shuttle service at 430am was also exceptional

offer a shuttle for free directly from the airport when you get in

we love staying here because of the kitchenette, laundry facility and it’s close to everything

quiet and close to the airport with shuttle service.

is a double edge sword cuz laundry is a huge plus however the dryers were broken at first then after they were

excellent location close to everything, thru way, casinos, destiny usa

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

beds were super comfortable the breakfast was wonderful

very clean and free breakfast and everyone that works here is very nice.

no bag breakfast we had it at our last visit

no continental breakfast as offered

few breakfast choices no business center

the indoor pool and the quite rioms

plus a swimming pool and gym

very comfy beds and the kids loved the pool bkft was awsome

breakfast was simple, but nice

large room,clean,good breakfast selection

like to have had some more breakfast options

this was one of the beautiful bed and breakfasts we have stayed in

really isn't a bed and breakfast as breakfast was not served

the snacks and breakfast was great

breakfast

breakfast service was great

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with everything

, even kids didn’t like it, does not feel private, need hooks for towels in bathroom or shelf for

wasn't the cleanest, food from previous visitors left in kitchen sponge and hair in shower drain

the floor was sticky in the kitchen and bathroom area

clean rooms. nice staff. nice breakfast set up in the morning. nice pool.

so comfortable, the shower head was amazing (had great pressure), and i loved that i got a good breakfast before work

clean and comfortable. good breakfast.

the breakfast was good and staff at this facility were very friendly and helpful.

pool was kinda dirty

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

late check out was able to leave at noon. laundry on my floor.

clean with friendly staff. nice pool

facilities were the cleanest of any of the hotels in which we stayed, the outdoor pool was so refreshing, the location was across from a u pick endless strawberry farm and sunflower

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

pool was closed and no continental breakfast all of which were due to covid precautions which is

they had a pretty heated pool