the pool is very nice and the staff if super friendly and accommodating

grandkids like the pool very clean near to airport main high way walmart good

great location. spacious rooms. clean all over the place. breakfast to go due to covid.

the breakfast was excelent

the breakfast was very displeasing. better options and quality needed.

the bar closes too early 1am

from the checkin, to the room, to the pool and the terrace next to the poolside

location & pool!

the staff and pool side bar was incredible

and the bar was closed the whole week

breakfast was very good, it was a great experience overall

the facilities and breakfast were great

gs, potato, sausage, oatcream, toasts) but very tasty

breakfast was not too various

didn't liked as much the gameroom and gym site, but thats okay because everything else was good

aweed/benches)/replace beach loungers;

there was live music in the bar area

incredible property, rooms, pool and beach all fantastic

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

spa facilities and restaurants are the best i've seen

staff around the beach and pool were very friendly

staff were welcoming, pool and gym were top notch

it was not very clear that you could get the towels to the pool from the gym, it needed more signals to know where to go or where is the ice

the bar staff super friendly

unfortunately did not get a chance to dip in their rooftop pool but it looked nice

the infinity pool and jacuzzi on the rooftop are amazing

it’s close to everything, and there’s a beautiful rooftop bar with the best views

the rooftop bar was amazing for sunset

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the leftovers the next morning (as

center of town, lots to walk to, nice room. rooftop bar is terrific.

great rooftop bar with awesome small plates.

the pool and the gym were underwhelming

resort fee was a little high considering what it covered; bottled water, gym, wifi and a fruit at the front desk

small pool

the pool is small

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

the bar was the cherry on top

are so welcoming, open bar is a super fun amenity as well as the rooftop

the service was impeccable! adults only with the open bar was delightful!

nice, free wifi

but that s what i loved about it it felt very old san juan felt like a old romance movie the pool on the roof is small but who goes to pr to stay at the pool anyway the staff was amazing very

i loved the pool and the view from my room as well

no casino or music activities

breakfast, even though it was short in selection, it was very good tasting

did not tell us about shuttle no water pressure for

theyngive a free shuttle to the beach and the old town

the bar closes early.

room service breakfasts were great. good to see our favorite wait staff at choices.

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

infinity pool and the hotels casino were great.

wifi included in the resort fee

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the plunge pool was small but great to cool off after walking around all day

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

we were able to get a late check out because we didn t check in until 1 am

the parking is quite small and there s no room service, but it s no big deal.

the prompt service for towels, room service, etc. front desk was very helpful

it would have been nice to have a shuttle

have a good small water park for kids

i loved being able to take the free shuttle to visit old san juan, the beach and tmobile district without needing an uber

hot breakfast was served and the waffles were delicious

super he make sure you had all what you needed for breakfast, now let's talk about alex in the bar who makes the best mojito that i ever had, if you ever stay at hyatt house make sure to try

shuttle is an amazing resource and takes you to old san juan, a little beach and the teen mobile

breakfast was really excellent

•kitchen was fully equipped and clean •their social media marketing for the hotel and restaurant

kinda gave up the pool area to accommodate a rooftop restaurant

breakfast brought up to your room every morning and the housekeepers are exceptional came back to a

the location was close to my meeting so that was good. and the kitchenette is the real reason.

nice pool, kind staff, great room

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in area

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

love the rooftop pool, wow what a view, and great lighting at night

put that in the website so you don t book your room on those days also i did not like how the pool closed at 7 pm

no pool

no parking and no pool

there is no pool

no access to the pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

pool overlooking the ocean; great fitness facility; loved 1919 and stk

the restaurants were really good, the pools and hot tub were well-kept and clean

breakfast was delicious, but it took a while to get served

never woke up in time for breakfast or we were already gone on a tour

the pools were warm

very easy to get overrun by one family or group of kids

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

comfortable bed, easy access to pool or beach. friendly staff, gym was a nice option.

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

the staff was helpful, the location on the beach was crazy amazing, having access to 3 different pools was great and all the local restaurants nearby made this trip so great

one dark skinned gentlemen was super helpful with locating a laundry facility for me

public kitchen with microwave oven ice beautiful plants and tree shaded areas

nice common kitchenette with fresh coffee in the morning

the hotel has a cosy little garden and a shared kitchen

and we had access to the kitchen with fridge and microwave

convenient to kitchen area for shared refrigerator space

used the gym and loved it also the pool to die for

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

the laundry room was so convenient

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to operate and the bathroom is nice

top pool and bar was amazing

my kids loved the garden out back

my kids loved the garden out back

good breakfast clean rooms nice staff

breakfast included

very safe and secure, continental breakfast, very clean

the kitchen was a bonus

great location. very nice shared kitchen area

great modern kitchen facilities

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

com the general pictures showed a space what looked like a common space with a small kitchen and table

i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just merely did his job

lovely interior, super clean, very nice pool

i requested early check in and late check out

that the bar close at 11

elevator, no room service, paint pealing all over no coffee in room charged us for coffee booked 2 nights and

spa pool was a nice bonus we weren t expecting

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your clothes the following morning i didn't

the restaurant, and how close it was to the beach & other amenities & they did laundry.

wifi

didnt have a pool

wouldn’t stay here for the pool. was small. but the beach is right there.

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

the pool, the decor, the tranquillity every single thing

booking it stated breakfast was provided

breakfast simple

breakfast was simple and didn't provide too many options to choose - it's not a breakfast for us,

there is a little kitchen with basic equipment and a fridge

one other thing is the listing said breakfast included but the breakfast is coffee, granola bars and small boxes of cereal so don’t