)the pool and hot tub were amazing

comfortable rooms and beds, the kids loved the pool area

breakfast is outstanding

great breakfast with made to order omelettes.

mat and nick at the bar were awesome as we had happy hour 5 days a week

pool area needed some upkeep done. steps to the hot tub were treacherous.

bar soap was available

the cleanliness of the pool and hot tub area.

beautiful hotel, super clean and up to date. loved the amenities especially the pool.

the gym was a treat-wonderful and such a great variety equipment

the bed was good, the shower was good, and breakfast was adequate

the breakfast was lacking in choices it was ok if you just needed a quick snack.

kitchenette was great with our week long stay

also had a laundry room, good place to stay

that was going on in the lobby area and the laundry facilities need to be serviced better

location, ease of access to location, bed, pillows, towels, breakfast, all day coffee, all first cabin

were on had a coffee stain outside the elevator for 2 days and nobody cleaned the trash from the laundry room for two days

self laundry service is convenient and clean

of holiday inn i've stayed so far are always the top tier great facilities and service they have laundry convenient location and the hotel in this location that they provide breakfast

bundles of balloons and they didn't complain when i brought seven kids downstairs to swim in the pool for an hour and 30 minutes it was noisy and chaotic and they were so kind about it and it was

i have a pet dog and a service dog and they're always welcome here, but against what the advertisement

no 24:7 laundry lol

the laundry room is well kept and adorable

it was a fairly long stay so having a nice kitchenette was essential, as well as the laundry facilities

laundry facility is open between a certain time 9am-10pm which doesn't make sense because you have

they waved the parking fee and pet fee as a result and made every effort to get me in the first available suite

everything was amazing! wonderful breakfast and great dinner social! great environment.

i liked the kitchen in the room and how big the room is.very nice staff

excellent breakfast where the bread was separate from the rest of the food which is important for my daughter

i wish they were open 24 like the gym

to places to eat and pcc for food, clean kitchen area, and decent size room to spread out in

staff was friendly . nice clean laundry room . location

great staff. the room was excellent with a kitchen

location, big room with kitchen and very clean free offered breakfast could have a few more

i got a early check in so i could get to work on time

pool and fitness facilities

breakfast eating area was cramped. pool was small.

the staff was very friendly, rooms were clean, nice breakfast choices, and beds were comfortable

could hear kids running in hallway, back and forth.

clean hotel and breakfast was decent

on the second floor so one does not have to carry the luggage back up the stairs to the opposite parking lot

ordered room service

no room service and the restaurant service is extremely slow.

parking was a little sparse, considering both hotel and restaurant patrons had to compete for space

long walk from parking lot into hotel with luggage

tiny bar area on main level

bar & restaurant, good food, fitness center & library/play room

kindly let us have early check in

the finest board games, amazing art, gardens, open picnic to hiking trails, corn hole & indoor gymnasium with basketball, pickle ball or wall ball you will not run out of fun activities to do

the public bar was closed for a private party

dryer at the laundry room didn’t work, the noise of the train was loud

good breakfast and great location!

size of rooms, breakfast buffet

i really liked the breakfast and the fact that it is included. the hash browns were delicious!

excellent breakfast included. very clean. very nice and helpful staff.

we were very excited about having pancakes for breakfast using the kitchen, but there was no skillet anywhere, we checked every place possible and had to wind up

there were some cleaning issues in the kitchen

free breakfast a beautiful quiet location beside a river and a pond so peaceful had an amazing sleep if

good breakfast. comfortable room with apartment-style kitchen. highlight was fireplace!

kitchen, room and breakfast was the best

gym facility was clean and had newer equipment

the hotel has a good pool and gym also

they had fresh brownies and water and we were more than impressed with the morning breakfast

we were attending a golf tournament in the area with a very early start time so being able to stay together nearby was

off the freeway, free adequate parking( i have a box truck) breakfast was ahh-maxing

also charged me a pet fee of $50 for one cat told me it

they charged me $58 dollars for a pet fee for a support dog

free breakfast, a space to walk my dog with provided poo bags, and no additional pet fee

no room service and they have uncomfortable beds and bedding

the wifi would buffer every hour and couldn't keep up on my tablet

the kitchenette was nice.

apartment seems clean, but wasn't, the kitchen was empty no glasses, mugs or plates, silverware, it says upon request at front desk , i

the laundry room was out of order my entire stay and i visited family on christmas in dirty clothes

there was no breakfast but there was grab and go coffee and gronola bars

the laundry facilities

said breakfast free gym and laundry room.

location was ok,breakfast bar was ok

exhaust fan in the kitchen

early check in option, water and coffee in the lobby, outstanding staff that was very helpful and

my husband liked the free laundry and breakfast

they do have a gym and laundry room and that was helpful

the staff was pleasant and informative the gym was nice and offered refillable water statuon

us and the sofa bed was incredibly uncomfortable (and i have slept on a lot of sofa beds) with a bar midway down that felt like a bat to the kidneys

we loved having laundry facilities

think it just needed to be plugged in because the light bar didn’t work either

lovely rooms with kitchens- crisp sheets, comfortable beds, even the sofa beds are cozy

breakfast was very good

breakfast staff and choices are also exceptional

cleanliness was awesome, pool could be bigger, no hot tub though which was disappointing.

breakfast exceeded my expectations

think the complimentary breakfast could be improved

clean property, very nice rooms, great location near train station and free breakfast was awesome

safe parking with ev charging stations

shuttle service within 2 miles or less exceeded my expectations

not much!!! would like shuttle provided free to piers

great location, big room, and was very clean with your own mini kitchen

we really liked this hotel! clean, large room, friendly staff, excellent breakfast.

the kitchenettes were an added plus, and the bathtub was huge and nice

absolutely love the late check out time

not having to pay to wash laundry

i like the spa place.

free parking which is a break after canada. nice grounds. proximity to hiking trails

amazing rooms, excellent food and love the wine tasting. great spa facilities. my 3rd visit!!

ich is from the restaurant)

also, i traveled with my dog and they had treats, a doggie room service menu, comfortable bed and food/water bowls setup when i arrived

daytime staff was nice. breakfast was fine. having a pool was nice. free late check out was nice

breakfast was okey, i wouldn't call it amazing but it had what was needed for kids and others and it was fresh

dog friendly, 24 hour pool, friendly staff, great breakfast

were very clean and neat, hot breakfast and the place is close by a big shopping center

room was clean and cozy, breakfast was good and the staff was helpful and friendly!

there was a pool but it wasn't open

the laundry could have been working

laundry room available, stores & restaurants in the neighborhood

swimming pool ( out of season but looked good) hardwood flooring comfy bed/ pillows

the pool

and staff made everything very easy from checking in & out and laundry accommodations

had a couple different issues with the laundry facility

location & pool

laundry on site

early check in.

reasonable pet fee

wasn't told about the excessive pet fee until arrival

also, i checked in and told them i had a pet and was not told that there was an extra charge

that i was charged a pet fee even though my animal s a registered support animal

variety of rooms/suits, best breakfast, clean rooms, friendly and helpful staff, all the amenities including access to hiking

and also, providing kitchens appliances for their customers in every room

loved that this hotel had a kitchen and laundry room. the room size was great.

was helpful, rooms were neat and clean, coffee and breakfast was good, gated hotel

kitchen rooms clean room to come into

it was quiet at night and it’s nice to have a kitchen if you were staying here longer

gym was open but not on booking.com

rooftop bar is nice if like an excellent view

2 of the machines in the gym did not work.

roof top bar heavy bass music. very annoying, i couldn't stay

if you are an avid exerciser, you would probably enjoy a day pass at a local gym instead

there was a gym as well

hotel charges $15 for each reservation for their « services » (shuttle, gym)

the spa rooms are very spacious

would have given it a 10, but there was an issue with the in-room spa tub

spa bath wasn't clean

my kids and i had just lost our home and i'm fighting an vasculitis autoimmune disorder that is

towels were soft, but only big enough for kids

me and my kids need a room late night and bad staff was working don't help me and my kids.

else, we got locked out of the hotel and had to reset our keycards, we couldn’t use the laundry room and the wifi didn’t work, the staff was very

doesn't seem like a safe place for kids

we will stay again in summer so we can use the pool

hoping the weather is better next time so we can try the outdoor pool

great continental breakfast, great pool for the kids.

the bed was wonderful and the comforter was fantastic. the pool was a nice surprise.

bummer the pool was closed for the season

and thoroughly enjoyed our stay from the greeting of the kind staff at desk to the room and spa

spa price is too much

few times, there were no gym keys left

all of the amenities (gym, coffee, etc) are not in the hotel

gym is really well equipped, but it is a little scary walking through a garage and down empty

bar restaurant and lobby was nice features

hotel-very clean, comfortable, friendly staff, and great free breakfast

wish the kitchen would stay open a little later (closes at 10p, the 2 nights i ate in, i just caught the

loved the pool, it was very clean and warm

pool was clean and well maintained

great location, friendly staff, good complimentary breakfast

nice kitchen and appliances.

i was there for 5 nights and the kitchenette came in handy given restaurants are closed up

and breakfast was delicious

liked the quietness, the big soft bed, the kitchenette

didn't like that you had to reserve the gym because of covid policies, but we were able to use the gym and equipment

would prefer coffee (or coffee bar for pay) open more of the day

the staff were friendly and helpful and they had a peloton bike in the gym.

the gym is quite large for a hotel with lots of equipment options

always searching for ice in different floor then gym on different floor to get water

pet friendly with no pet fee

to shopping was great - staff was excellent and we were able to get an early check in and late check out which helped a

the 24hr coffee - location to shopping was great - staff was excellent and we were able to get an early check in and late check out which helped a

were only two seats available in the studio : one at the breakfast bar and one at the desk

room has a small kitchen and required kitchenettes

helpful staff, free use of laundry washer and dryer

great location, full kitchen with room and spacious. recommend and will book again.

breakfast was good - nice bagel, waffle and coffee. clean hotel and has free laundry

very helpful staff. good location. good room for families with older kids.

was no change for the laundry room, was told to go to the supermarket

there wasn't enough drinking water in the gym

little kids could not stay up all night waiting and no food for dinner

service - they were able to accommodate us with early check in, the suite we had was perfect for our family and the location was perfect to ring in

the gym

were awesomely up to date, staff was nice friendly and very helpful, there is a restaurant and bar in the hotel which makes things easier for tourists

location, good pool and gym

there are yellow ropes wrapped and hung inside laundry bag in the room but i hadn’t tried

major con: no laundry service outside or in, was a disappointment

great hospitality! bar was great too!!

the exceptional staff is the only thing that made me continue my reservation here (excluding laundry service)

the tin lizzie bar was a great vibe and the cajun restaurant down the road was

a coffee shop and bar conveniently accessed through the lobby

that you had laundry facilities