the pool is amazing. restaurant is delicious ! room was lovely

lack of room service, location of elevators/ accessibility. location of front desk.

also parking is very limited

parking not always convenient because of local patrons at the restaurant;bars;etc, offered.

loved the tiki bar and pool. loved the art and gardens.

kindly let us have early check in

tiny bar area on main level

felt bar as you enter hotel priced maybe 25% too much

the public bar was closed for a private party

be a tight timeline with a 4pm check in, we called ahead asking if they could accommodate an early check in

there were some cleaning issues in the kitchen

loved the studio with kitchen and even a microwave and garbage disposal!

the only issue seemed to be that breakfast was luke warm. the coffee and juices were great.

breakfast is great as well

a full kitchen is great

the kids loved the indoor pool. the breakfast was excellent and beyond what was expected.

very clean, hot breakfast & awesome pool & hot tub that is open late

clean hotel and breakfast was decent

convenient location; free breakfast; allowed early check in

family friendly. pool open long hours. continental breakfast very good. staff very welcoming.

the room was nice and we liked that it had a kitchen

additionally, we found it odd and not helpful we had to request kitchen needs (toaster, plates, glasses, flatware & kitchen towels

room was clean but the fan above the kitchen ran all day & was a bit noisy

having a little kitchen was nice. the price was good. no real major complaints.

very presentable when it comes to cleanliness, outside the building, inside (lobby, laundry area etc

i really liked that the breakfast bar had fresh fruit and plain greek yogurt, which are much healthier options than the

we were attending a golf tournament in the area with a very early start time so being able to stay together nearby was

breakfast scrambled eggs were loaded with pepper and ham; there wasn't a no meat option.

breakfast was very good

great breakfast for the kids

dog friendly, 24 hour pool, friendly staff, great breakfast

ants in room. cable kept going out. kids ran up and down hall all night.

were very clean and neat, hot breakfast and the place is close by a big shopping center

the breakfast was very good

guests in 202 with 6 kids & 2 adults were utterly horrible; allowing the 6 kids to run up & down hallways screaming

laundry on site

location & pool

room was nice and clean. they have laundry on premises. staff was friendly and helpful

great stay. had a pool and ac.

laundry and vending room was hot and stuffy

room service breakfast

tired decore room service only on request despite charging 500 per night

we had with a noise issue at night from the small conference room next to ours and music from the bar below

amazing rooms, excellent food and love the wine tasting. great spa facilities. my 3rd visit!!

room service from the property restaurant was yummy, prompt and well packaged

i have a pet dog and a service dog and they're always welcome here, but against what the advertisement

laundry facilities needs major improvement; only 1 of the six clothes dryers actually showed signs

i used the laundry while here and everything was clean and functional

laundry hours

laundry facility is open between a certain time 9am-10pm which doesn't make sense because you have

bar staff during happy hour were in a great mood and fun to interact with

evening drink and appetizer each evening, each adult can get 2 alcoholic drinks and kids can get soft drinks

fruit, yoghurt, coffee, tea, juice indoor heated swimming pool and hot spa open till 10pm onsite laundry facility is available on each floor, although we didn't need to use

the pool was not big enou

i loved everyone including front desk specialist, house keepers, and breakfast cookers.

i understand that it may have been closed due to covid-19 also there was no breakfast just a grab n go bag

also a laundry room

location, ease of access to location, bed, pillows, towels, breakfast, all day coffee, all first cabin

so i tried the gym

laundry on our floor was not functioning, business office was not operational, and wifi did not

lots of room for laundry and friendly staff plus privacy

breakfast service..

my room was clean with a kitchenette

expect much from the breakfast--it's a 'grab & go' table in the lobby, with coffee, hot water, tea bags, granola bars,

might be understaffed, as the hotel laundry room is right behind the front desk, with only one, maybe two staff doing laundry and

there were 3 guys at the bar whose voices echoed throughout the lobby making it difficult to hear the staff member checking

the gym was wonderful, the rooms were clean and spacious, but the staff was less than exceptional

gym looked fully stocked with equipment although we never used it

the pool

free parking. gym was clean. staff was excellent.

breakfast exceeded my expectations

the room was quite big, and the kitchen and dining area was a nice touch

breakfast was very good

cleanliness was awesome, pool could be bigger, no hot tub though which was disappointing.

the breakfast was good. plenty of variety.

large sized refrigerator, kitchen, dining area, living room, bedroom, clean.

the kitchen needed a bigger trash can.

seemed funny because i had asked for early check in and was told it wouldn’t be a problem

kids got in & said it was way to slimy & nasty to swim in

the 2 room queen wet bar suite which allowed our kids their own space when in room

gym was nice although we did not use it

complaint, it was great use the gym that was great, close to where we need to go, and that was great, no complaints, all great

us and the sofa bed was incredibly uncomfortable (and i have slept on a lot of sofa beds) with a bar midway down that felt like a bat to the kidneys

the staff was pleasant and informative the gym was nice and offered refillable water statuon

they do have a gym and laundry room and that was helpful

they waved the parking fee and pet fee as a result and made every effort to get me in the first available suite

and a dirty diaper around the pool), but it was spring break season and there were a dozens of kids and parents that were using the area; not much the hotel can do

the bed is a bit on the soft side , kitchen appliance need to be more clean.

the kids loved the pool and we loved the hot tub

having a kitchen area was a bonus in this “eat at home” era which allows us to grab some takeout and eat

pool, clean, breakfast included, friendly staff

safe parking with ev charging stations

there was a pool and a gym that we did not use so i cant comment on that

wish the pool was just an itty bit warmer

shuttle service within 2 miles or less exceeded my expectations

gym was very far to navigate and freezing (temp was on 63 degrees and not changeable)

was billed for the services at the spa for someone else

gym was not accessible for us

all of the amenities (gym, coffee, etc) are not in the hotel

and thoroughly enjoyed our stay from the greeting of the kind staff at desk to the room and spa

nice hot tub and pool area with doors we opened when it got too hot inside

everything. great location. easy check-in. great bar and pool

onsite laundry and gym was good to have

location, ambiance, comfortable, breakfast, pool, kind staff

fully stocked kitchen and flat screen tv were a nice surprise

they have a great restaurant and bar with a amazing game at seattle

included $15 toward my use at the bar or at their small breakfast/lunch area

roof top bar was certainly a plus, with awesome views and fun atmosphere

the rooftop bar was amazing

staff was super friendly, great facilities such as the gym, conference rooms ecc ecc

it had a well stocked kitchen, which was very useful and quite unusual

liked the quietness, the big soft bed, the kitchenette

nice kitchen and appliances.

and breakfast was delicious

there was a mixup on breakfast timing and got there as they were clearing the food away

the staff were friendly and helpful and they had a peloton bike in the gym.

always searching for ice in different floor then gym on different floor to get water

the gym facilities and location

friendly staff, nice gym

new hotel with nice rooms and a great gymn. stuff is friendly, breakfast is good.

hotel charges $15 for each reservation for their « services » (shuttle, gym)

the gym was the size of a walk-in closet. it got pretty full in the morning.

spa bath wasn't clean

would have given it a 10, but there was an issue with the in-room spa tub

there was a gym as well

i wish there would’ve been because i had two kids with us

great continental breakfast, great pool for the kids.

bummer the pool was closed for the season

was fabulous, pool was nice and rooms were clean

the kids loved the pool. we enjoyed the cookies and the coffee

dryer at the laundry room didn’t work, the noise of the train was loud

i really liked the breakfast and the fact that it is included. the hash browns were delicious!

mgr at front desk was awesome, kids loved the breakfast, hotel room was gross and dirty, stains throughout, dirty floors,

excellent breakfast included. very clean. very nice and helpful staff.

perhaps kids love it though ud83dude0a

also charged me a pet fee of $50 for one cat told me it

free breakfast, a space to walk my dog with provided poo bags, and no additional pet fee

they charged me $58 dollars for a pet fee for a support dog

no inside swimming pool to help entertain kids but we knew that before booking

expectations and room was small missing fridge, no table or chairs had to ask for towels and room service cleaning while

didnt like that you had to walk outside to get to the pool

room was very comfortable and modern and the hotel had a wonderful pool

really liked that there were games for family/kids in the area adjacent to lobby-table shuffleboard, large block jenga, 3

the gym has plenty of good workout equipment ranging from cardio machines to free weights

for a special vacation for your pet bed water dish treats special tags for pet and door saltwater pool

staff was very friendly and since travelling with a pet the amenities were great, as they offered a dog bed and bowls in the room

no pet fee, which made the stay entirely worth it

it comes with swimming pool, a gym, and the laundry room

like the wxyz bar and wine tasting was just down the street

it comes with swimming pool, a gym, and the laundry room

you in the pool for 1hr

we booked our hour in the pool which was nice to have pool and hot tub to ourselves

only thing that was unfortunate was that due to covid there was no room service or bar that was open

the salt water pool and hot tub were amazing.

bar and dining very nice

we happened to be in an accessible room and one of the bars in the bathroom was falling out of the wall

the kids were thrilled

great location, very friendly staff. very nice indoor pool. we had a great time.

hotel, good facilities like swimming pool and fitness, excellent location, friendly staff

i booked the hotel i called several times to assure we would get a specific room for kids to see a parade we were told we are and once we got to the hotel, the person up front did not

access, very clean, staff is very friendly, they upgraded our room to accommodate our request for early check in

breakfast was just pre-wrapped pastries.

breakfast was good, but hard boiled eggs would have been nice

fact that it was a suite with a room with a sofa, tv, dinette set and its own good-size kitchen with refrigerator, microwave, coffee maker and dishes

from early check in to check out, everyone was super awesome

food from room service was good

gym space was very modern and clean

i couldn t order in room service from the civility and unrest menu

pan

the food from room service is terrible!!!

price! kitchenette was an added bonus.

laundry room was filthy and breakfast was not an actual option just a few options with oatmeal

calling air pot coffee and breakfast bars breakfast is a bit of a stretch!

beds, flat pillows, no continental breakfast

the laundry facilities

the male nighttime bar tender was awesome and helpful

well equipped gym

gym was nice and work station was nice

perhaps an extra bar of soap

a great customer service, clean rooms, feeling of being safe and welcomed, bar food and drinks, lovely bartender, coffe pot downstairs, free lavender pouches to sleep tight,

the clean floors and bathrooms and the gym equipment

i get free 8 hours for early check in

the room was not clean when we got there, room service options are average.

later that evening we decided to use the credit, but the room service delivery fee is $5 so we waited downstairs while it was prepared

there also was not a guide where to find the gym, ice machines etc in the

hearing a lot of noise from other room the laundry machine is old 

very clean (especially the kitchenette area)

refrigerator made loud noises that woke me several times, but it is nice to have kitchen facilities

the modern feel, cleanliness, the kitchenette, and the location

has a mini kitchen in room

the location, complimentary breakfast, and the laundry services.

everything was clean except the laundry room.

good gym - 3 or 4 of all cardio machines, plus decent weights

that the room was neat, clean and had a nice little kitchen

location was great! room was so clean and very spacious. loved the laundry area.