pool was covered and had not been opened this year

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was nice

nice swimming pool

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

quiet location, excellent breakfast and comfortable room

laundry on site was useful

i liked the available laundry and breakfast

bed was super comfortable and the spa tub in my room was

the pool was very clean and good size

breakfast didn't get to use the pool

breakfast, no pool, no gym, no coffee - all with the excuse of covid while almost all other hotels are making some kind of

closed for covid but not gym

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

the staff the breakfast and the clean rooms

pool hadn't been cleaned so not really accessible

excellent breakfast. clean room. friendly and capable staff at front desk and breakfast person.

breakfast could have been better.

the breakfast was great

the wifi was horrible. i wasn't able to use it the entire time

reasonable pet fee. staff very friendly and helpfull.

pet fee way too high, had to ask for linens for fold-out bed, not completely clean

pet fee

the pet fee is too expensive

wish the pool was open!!

the location was in a quiet area. no pet fee.

very clean and pet friendly. pet policy not mentioned in the reservation nor was the pet fee!

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

y'all, they even keep the bathroom in the pool area, spectacular

the salt water pool is really nice and balmy

was pet friendly and boy you could smell it

pet fee

was a pet fee and when we booked online it didn't tell us about the fee if i would have known it i would

pet fee was not advertised, said included in our stay only to be stiff armed by front desk clerk

no pet fee

only thing i wish the breakfast had some type of meat to choose from

clean pool and breakfast

the pool was a little small

breakfast

the bed was really comfortable and they allowed an early check in

breakfast was only mediocre

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

breakfast was sufficient and location is good.

i liked that the property was new. it was clean and it came with a small kitchen.

didn't enjoy breakfast bc the desk help was sick and coughing very bad

speaking of dogs, they are pet friendly and they charge a $40 refundable pet fee at check-in

i like the no pet fee and inexpensive rates.

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

needs updating it has mould in the ceiling, tv wasn’t working properly,washing machine in the laundry wasn’t working,when staff member was told reply was i’ll send someone in 10 min,no one

next day i found no ice machine, vending machines didn’t work but items in them, laundry was locked up, roach on ac later tiny one was on tv screen another bathroom

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

flooring in the rooms, easy access to freeway, pool was open and clean, staff was

wifi didn?t work

location was good for a short car journey downtown: plenty of parking and not busy.

internet wifi was decent quality

parking lot definitely needs to be repaved

the breakfast wasnt good

yes false advertisement on serving confidential breakfast

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

it was in a sketchy area. “breakfast” was coffee and a packet of oreos!!

the breakfast was very limited

love love that there is not a pet fee included, and there is a designated spot to take your four legged friend out to use the

better value if you have pets with you (no pet fee, waste bags at walking areas)

we were traveling with our pets and this was the only pet friendly hotel with no pet fee, and was budget friendly

all ammenties including gym & free breakfast were not available

i wish it had a pool

no access to the bar on the roof no pool allow other vehicles to park

rooftop bar is a great place to grab a drink

beautiful design and decorations. the bar on top was amazing.

we went to the rooftop bar one evening and it was obviously popular, but also very fun

they were able to accommodate an early check in

excellent food at paulette s and drinks at the top floor terrace bar overlooking the mississippi

complimentary breakfast was delicious

great prices there but kind of dim but to be expected with a more bar setting

have liked the option of coffee in the room since i slept through breakfast and also potential room service that evening but i would love to stay again

room was under the rooftop bar so at closing, we could clearly hear the chairs moving around above us for a few minutes

my kids loved the bubbly tub

also no pancakes for kids

had shuttle to town.

friendly staff, good food, good entertainment for kids, great location

the spa was wonderful!

great pool facilities

breakfast was more than accommodating

in pool

needed turkey substitutions for breakfast.

from jeff, the morning manager, who stopped by everyone's breakfast table to chat, to maxine, the helpful and efficient afternoon/evening front desk

no. pet fee

also no coffee and no laundry

good location from downtown. laundry just across the street

laundry room great, staff very helpful

waiting for 2 hours for a lyft ride i ended up arriving early at the hotel from the airport

i especially loved that they had a place for the kids to hang out and play games

the girl at the counter was also very nice and understanding and graciously granted us a late check out

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

i loved how the seating areas were, games, bar etc

enjoyed the pinball and bar in the lobby

i enjoyed waking up to breakfast and talking with the staff who were serving breakfast while waiting for my coffee

the bar employees were super friendly and really nice

no breakfast

i was travelling and was very early the team did their best to accommodate me to an early check in, lucky it wasn't high season

the bar closes too early.

no food service or rooftop bar due to remodeling but we understand and knew before hand!

no gym but they currently have a deal with a gym across the street so you can get a free pass to go

access to a full gym across the street was a very nice surprise

use of gym across the road

not good for people with kids

also liked having laundry facility

couldn’t smoke on the bar patio

pool could have been cleaner

the also have a nice bar attached to the hotel

room was clean and comfortable and the pool while not huge was big enough to keep my kids entertained

staff was friendly. drinks at bar were good.

room service and cleanliness was below standard

price we paid was too much for no room service

great lobby and bar with lots of seating

i wish the bar area was open later.

welcoming when traveling with pets

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

they even waived the pet fee and gave my dog a lovely bowl and mat

hotel charged $100 pet fee without informing me

outrageous pet fee not disclosed until the final bill.

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud that morning, and i could hear what they was

we enjoyed the bar, pool and other facilities.

loved the pool area and big hot tub, the fitness center was awesome too

the hot tub outside did not work and the pool was a little dirty

the pool and hot tub were open but not cleaned water looked green

breakfast was good

wanted to go swimming but the pool was close the entire trip.

pool was not opened

hoped for a larger pool area.

swimming pool was close for health reasons

comfortable beds, just around the corner from beale street. good gym.

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

the only problem we had was trying to order room service. they did not answer

bar was closed and there was no room service

asked for an early check in and were told it wouldn t be an issue

pool wasn't monitored enough

excellent breakfast!!!!! it was super cold and nasty outside so it was nice to

many kids unsupervised in the pool and hot tub

kids n the pool all day

was no menu for room service unless i went down to order from restaurant which defeats the purpose

requested an hour early check in and called beforehand to confirm this

soccer tournament was going on so kids were just allowed to run free and take over the place

i liked the location and the lighted parking, and the helpful staff.

soccer tournament was going on so kids were just allowed to run free and take over the place

also the pool was being worked on so my kids didn't get to enjoy that

pool was warm though

breakfast food could have been warmer

pool too small

pool was closed due to covid.

breakfast was until 9 am, which was great and the inside pool was a plus as well.

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

the property is well cared for and the parking is easy with accessible doors nearby

full kitchen with appliances and dishes

full breakfast still available. ample parking!!! safe and easy access location.

liked everything except the parking

one of the cleanest hotels i've ever stayed at and i lived the way the pool is inclosed by the hotel

the pool was locked and breakfast was expensive for what it was

the pool wasn't open the day we checked in

i didn’t like they didn’t have a coin machine in the laundry department.

the pool and courtyard area are very secluded and safe

and the pool was not open although the pool at the hotel next door was

the area where the hotel is located is very nice. my room had a full kitchen in it

it was cheaper and free breakfast

no utinsels in kitchen not even plastic

the kitchen

i expected more but, attest i had something for breakfast

and they’re dog friendly without a pet feeud83dude2d this is a must for me as i always travel with my pup

food was excellent and the bar was a really nice place to hang out

the gym was a huge bonus and very well equipped

from checking our car to drinks in the bar everyone here was wonderful

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

there was no bag for laundry in our room, and we could not get one after lots of trying!

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

the bar was a good time

fantastic bar and restaurant

everything was amazing, the only thing that was disappointing was breakfast.

breakfast was pretty good as well

breakfast was mediocre

was amazing from location to room to staff and breakfast was a bonus

the breakfast was great every morning and they have the friendliest staff