pool was advertised and that is the reason we selected this property and drove two extra hours to

the wifi was horrible. i wasn't able to use it the entire time

night parking was a little full and there isn t many handicap spot but the staff made sure i got up

excellent breakfast. clean room. friendly and capable staff at front desk and breakfast person.

free breakfast is a bonus

pool was covered and had not been opened this year

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

pool was nice

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

nice swimming pool

pool not open

breakfast was good, pool was sparkling clean and open much earlier than the typical hotels which

bed was super comfortable and the spa tub in my room was

staff was very polite and let my group enjoy extra pool time after a long day on motorcycles!

the pool was very clean and good size

pool

pool was nice

pool had white foam floating around the top

and the pool was not open or working

the pool was closed..the room needed repairs and the lock didn't work on the door.

and 2 bags of chips in the vending machine, i asked the day before we arrived if there was a pool( via text message) and never got a response, the door does not always work

older facilities, pool closed, stains on comforter and in bathroom.

the pool was open

pool was clean

when we first got there, the pool was nasty and dirty

the location was in a quiet area. no pet fee.

very clean and pet friendly. pet policy not mentioned in the reservation nor was the pet fee!

everything from the dove soap to the pool. everything was perfect.

the salt water pool is really nice and balmy

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

reasonable pet fee. staff very friendly and helpfull.

pet fee

pet fee way too high, had to ask for linens for fold-out bed, not completely clean

the pet fee is too expensive

breakfast was only finger food

breakfast

the indoor pool was a nice add on for my 10 year old

only thing i wish the breakfast had some type of meat to choose from

clean pool and breakfast

the bed was really comfortable and they allowed an early check in

pet fee was not advertised, said included in our stay only to be stiff armed by front desk clerk

no pet fee

was a pet fee and when we booked online it didn't tell us about the fee if i would have known it i would

pet fee

was pet friendly and boy you could smell it

i liked that the property was new. it was clean and it came with a small kitchen.

breakfast was only mediocre

the great nourishing and healthy breakfast

didn't enjoy breakfast bc the desk help was sick and coughing very bad

everything breakfast could have been better couldn't enjoy bc the person that was there at desk was so sick

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room also directions how to get to walmart and to places to get stuff to eat restaurants

excellent free breakfast for the whole family, swimming pool, and bed choice for a great price.

breakfast, no pool, no gym, no coffee - all with the excuse of covid while almost all other hotels are making some kind of

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

i like the no pet fee and inexpensive rates.

speaking of dogs, they are pet friendly and they charge a $40 refundable pet fee at check-in

next day i found no ice machine, vending machines didn’t work but items in them, laundry was locked up, roach on ac later tiny one was on tv screen another bathroom

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

the drink machine is 2$ the dryer in the laundry doesn’t work, hasn’t for a while

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

available ice machine, pool closed, no kitchenette, needs stickies in the tub

my son and granddaughter enjoyed the outdoor pool

the wifi was very chippy didn t work most times we were kicked off so i didnt use the wifi as i would

it had a nice pool and rooms for a good price

wifi didn t work in the room which was primary reason for picking location as well as breakfast

better value if you have pets with you (no pet fee, waste bags at walking areas)

we were traveling with our pets and this was the only pet friendly hotel with no pet fee, and was budget friendly

love love that there is not a pet fee included, and there is a designated spot to take your four legged friend out to use the

the facilities were small such as the gym area and the bathroom wasn’t that great.

no breakfast, no gym, no pool, no room service

also the continental breakfast was a bit disappointed

yes false advertisement on serving confidential breakfast

it was in a sketchy area. “breakfast” was coffee and a packet of oreos!!

continental breakfast was disappointing.

the breakfast was very limited

the outdoor pool hadn't opened for the season, but the check in staff called the hotel next door and got

the staff, decor, room, location, breakfast

clean, friendly staff, good breakfast

the breakfast was great!

wanted to go swimming but the pool was close the entire trip.

hich i understand kids can be

many kids unsupervised in the pool and hot tub

my second night, i went to the front desk to get towels, wash cloths, and coffee creamer since room service never came to clean the room and replenish these items, and they never came

the pool the breakfast the staff was great

i did like the breakfast that they had to offer. this was the best part of the stay for me.

when we awoke, we could take in the scenery and the beautiful pool

no real room service

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud that morning, and i could hear what they was

room service food was delicious too

using the guest laundry was scary

didn't like that it said a full kitchen when it only had a stove

location in east memphis with easy access to all of memphis grocery store right near by, full kitchen in the room, first room smelled like a smoking room-staff transferred me immediately to an

they didn t have breakfast

the room was clean, kitchen was immaculate

the area where the hotel is located is very nice. my room had a full kitchen in it

-pool closes at 8pm so since we were doing other things during the day we never got to swim

awful lot of unattended kids in the pool

i didn’t like they didn’t have a coin machine in the laundry department.

the pool and courtyard area are very secluded and safe

very good hotel , good breakfast menu , the room and pool are clean

no access to the bar on the roof no pool allow other vehicles to park

beautiful design and decorations. the bar on top was amazing.

we went to the rooftop bar one evening and it was obviously popular, but also very fun

they were able to accommodate an early check in

our room was right under the bar and the sound of chairs moving was very loud.

room was under the rooftop bar so at closing, we could clearly hear the chairs moving around above us for a few minutes

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very much, but a few tweaks would have put it over the top

breakfast is provided by paulettes wonderful restaurant

great prices there but kind of dim but to be expected with a more bar setting

don't use room service ) and the bar was crowded with a party

breakfast buscuits were cold and there just wasn't much to choose from

breakfast and price was too high. this was not a high end hotel. i did not like the location.

breakfast served cold both days

plenty of breakfast options; however, you will need to utilize the provided microwave if you want hot

didn't get to eat breakfast

in pool

location breakfast fitness centre

from jeff, the morning manager, who stopped by everyone's breakfast table to chat, to maxine, the helpful and efficient afternoon/evening front desk

breakfast

great pool facilities

the food at the restaurant was delicious too, as well as room service

the shuttle was also convenient and everyone loved it

also no pancakes for kids

i liked the in door patio it was nice for the kids to play on and safe.

really liked the shuttle service, jeffery, jason, and scott were excellent to us

no. pet fee

good location from downtown. laundry just across the street

also no coffee and no laundry

also had drink machines and a laundry

was no late check out

i especially loved that they had a place for the kids to hang out and play games

the girl at the counter was also very nice and understanding and graciously granted us a late check out

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

enjoyed the pinball and bar in the lobby

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

drinks at the bar a little pricey

the gym is also very small

the bar employees were super friendly and really nice

comfy bed. friendly staff. pretty hotel. located downtown. onsite gym.

the bar closes too early.

bare minimal gym

not good for people with kids

i did hear the neighbor’s door slamming closed and kids giggling in the hallway on the way out but that’s it

pool, no restaurant and gym was not always open and across the street

good gym opposite available

use of gym across the road

less variety in the bar for cold beers.

pool was crowded

fabulous fitness centre

we did not utilize the bar or eat the breakfast, but the facilities looked nice

indoor pool great valet staff downtown close to beale

i wish the bar area was open later.

of room service

but the gym

many restaurants within walking distance. cozy bar area, personable staff.

updated and beautiful. great location. lively atmosphere. good wifi.

outrageous pet fee not disclosed until the final bill.

hotel charged $100 pet fee without informing me

the pet fee is 100…very high but they include a lux tote bag with toys and a food water bowl…super

they even waived the pet fee and gave my dog a lovely bowl and mat

welcoming when traveling with pets

the pool room needs more color, the color looked sad.

they had hot breakfast

great breakfast options in the morning

the facility is wonderful!!! and the pool is great!!

pool was a frigid temperature

i was happy with the restaurant and bar staff, and the valet seemed very dedicated to guest satisfaction

bar was closed and there was no room service

and the new year s party that was downstairs at the bar was lit

modern. service was excellent -restaurant staff, front desk, room service.

could still get food from bar and tons of restaurants close by