of the main reasons we booked this hotel was because it had a swimming pool as our son likes to swim

gym it is not internet and not busy line the phone in room

going to the covered parking lot is a maze,you have to ask several times

breakfast very good

breakfast and dinner in the restaurant was very good

breakfast was excellent, good variety and personnel was extremely courteous.

restorán and pool are closed

only swimming pool in toluca. kind people.

the breakfast from the menu gave very generous portions

the pool was undergoing repairs and we did not know this until we arrived at reception.

everyone was very nice and helpfully breakfast was delicious

the hot food available at the breakfast could have been hotter

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

the staff were amazing and the breakfast was pretty good, the room was clean.

some yoga mats in the gym would have been nice

good room and facilities (gym)

the pool was climatized and the staff was really kind

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

gym and internet speed

pool freezing cold most of the time and you weren’t able to buy secure/high speed wifi so i had

enjoyed the pool table

the room was very clean well laid out, comfortable, had a great kitchen, amazing views, couldn't have been happier

loved the swimming pool, so peaceful

the pool was unavailable

brilliant location. good breakfast. panda express nearby...

the costs for breakfast.

there was always hot water, breakfast on point and always in time

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee, juice, etc

really good breakfast many vegetarian option. nice presentation

water pressure of the shower was awful, the space of the room was very little, the room service was awful

was complementary breakfast, how ever it lacked of breakfast food like other location of the same hotel brand

ey never answered) the staff was not ver helpful and the complimentary

the shower pressure was awful and the room service was dreadful, they never answered the phone.

locwtion, clean, included breakfast, comfortable

it was absolutely gorgeous nice view modern rooms huge windows easy comfortable kitchen in the room friendly staff

breakfast was very good

love the rooftop gym

breakfast have enough fruit and main dish

breakfast options were very limited because of the pandemic, my partner had a hard time finding

ater was out).

cool hotel, nice pool, super gym

gym is perfect just need more cardio

the pool/ gym area were super nice and clean

no water in building , pool was a bit dirty , dirty windows to room

clean, nice but costy breakfast, comfort rooms, good location

the food was excellent and reasonably priced for room service

invoice for room service was difficult for me, i recommend to make it with reception staff

room service is available until 1 am

tasty breakfast buffet. clean and tidy.

the pool is not really for small children, but the water temperature was nice

nice safe area, varied breakfast, nice pool and gym

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

the swing pool is amazing, the breakfast delicious.

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

swimming pool tv with international channels comfortable bed good shower nice bathroom safe place close to

the gym, despite being small, did its job.

gym and swimming pool are very small, breakfast is only ok

the breakfasts were amazing

hotel have pool

spa facilities

front desk lady at the spa is extremely helpful and friendly

loved the comfy rooms and the spa is a definitely a must

laundry service was excellent

spa and gym facilities and the room we had was perfect with a great view.

property with well-equipped kitchen

the breakfast was amazing

wifi signal was strong

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

gym and pool facilities were great

at the pool bar was very slow, as it was low season for mx city, they probably had less staff

en though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast which was already included in the room rate was good

hotel has nice gym and pool on top level and good executive lounge on 9th floor

pool was closed for maintenance but they still let us sunbathe so not too bad either!

stayed with kids at this hotel and it was perfect

mini bar empty

i had room service breakfast and the food wasn t well cooked

no view, room service never brings napkins, entrance reception to dark.

stayed with kids at this hotel and it was perfect

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

enjoyed the rooftop dining and room service

room service was slow, and the food was cold and not very good

staff is friendly all the time, the snack bar is very thoughtful i d come

the day we arrived we ordered room service from a very limited menu

its old and neglected, wifi inestable

the 2 times i ordered room service both times i was not able to eat the meal

the girl at the bar saturday night could have been friendlier.

room service was also good

the mattress was excellent, the breakfast and the room was large as we needed

om service taking over 1 hour

the gym is old, lack of maintenance

room service...i had to order room service daily. not once did a full order get sent.

room service food could improve

safe , big room , very comfy beds . able to book late check out

everything was good, clean and nice people. top floor has pool and gym.

the facilities are very modern, there is a great pool on the

vered) rooftop, a good gym

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

very clean, quiet, good amenities, nice gym, comfortable rooms