the only thing is that i was there on a monday and the bar closed really early.

the only thing that could be improved is the room service food

food room service!

i had room service breakfast and the food wasn t well cooked

no view, room service never brings napkins, entrance reception to dark.

hotel has nice gym and pool on top level and good executive lounge on 9th floor

pool was closed for maintenance but they still let us sunbathe so not too bad either!

hotel has nice gym and pool on top level and good executive lounge on 9th floor

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it was an

at the pool bar was very slow, as it was low season for mx city, they probably had less staff

needed to use it) but the opening/closing schedule

cdmx for work, you probably will want to stay in santa fe, the fitness center was decent, and the wifi was good

swimming pool tv with international channels comfortable bed good shower nice bathroom safe place close to

swimming pool

the pools floor is horrible and almost scary enough it would break, it was almost like if the floor was

i really like the breakfast

hotel in general is nice, clean, staff is very helpful and the breakfast has a good variety of mexican but also international

hotel is very good, has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service, where

breakfast & room service were very good

the gym

spa facilities

spa and gym facilities and the room we had was perfect with a great view.

front desk lady at the spa is extremely helpful and friendly

laundry service was excellent

loved the comfy rooms and the spa is a definitely a must

missed a good gym, was being refurbished.

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

nice safe area, varied breakfast, nice pool and gym

the swing pool is amazing, the breakfast delicious.

the pool is not really for small children, but the water temperature was nice

room was great with the kitchen (that had everything we could need) and the balcony

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

breakfast was excellent and the staff 100% was the best.

the pool was unavailable

do inside the facilities as well and the food is exceptional, my favorite without a doubt was the breakfast

there was always hot water, breakfast on point and always in time

the costs for breakfast.

breakfast buffet was excellent

good gym and breakfast

breakfast

the shower pressure was awful and the room service was dreadful, they never answered the phone.

locwtion, clean, included breakfast, comfortable

breakfast was very basic

room service respond is the worst than ever i have seen

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

the breakfast

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious bathroom - good location close to a giant mall, restaurants, shopping -

air conditioning - decent wifi speed, available in rooms and public space without password - nice gym facilities - filtered water dispenser in halls and gym - easy to find, easy loading/unloading

we loved our stay here! very friendly staff and amazing room service

it was absolutely gorgeous nice view modern rooms huge windows easy comfortable kitchen in the room friendly staff

ater was out).

excellent gym and pool

cool hotel, nice pool, super gym

excellent gym and pool

the pool has warm water and it was an inside pool

the breakfast was amazing

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

the breakfast in the morning was nothing short of amazing

kitchen facilities are great and the lounge is a comfortable space

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

room service was also good

comfortable bed, loved the kitchen amenities, high standards of hygiene and cleanliness, wifi worked perfectly, great staff and customer service

excellent restaurant - breakfast: a wide variety of entres offered for 3 hours daily

the lobby / bar area was recently refurbished and modernized

liked the bar downstairs, room arrangement and kitchen supolis

size of the refrigerator, the coffe machine, an nespresso, the prices of the menu for room service, very fare

room service was fast

a lot of space in the room, two tvs, a small kitchen

deck of tower 1 under construction so to get to pool area you had to go through the lobby

readily available spa amenities

hairs left in all bathrooms and kitchen. terrible!

breakfast was a little disappointing

breakfast is very simple but yogurt, cereals, bread and coffee so good to start the day and served

nothing really. we were very happy. the complementary breakfast could be a little better.

breakfast bar if you can call it that was the worst i ever had, it had nothing construction in or

gym is very clean and adequate, witha nice view of the neighboring park

clean, functional gym

everything! the staff, the breakfast, the room, afternoon mezcal, the location.

although there is no restaurant, the hotel offers a very nice breakfast as part of the room rate, and brings coffee (and whatever else you might need) to your

the complimentary breakfast had a great variety of items

vered) rooftop, a good gym

amazing view from the room, pool, and gym. the room was extremely clean and staff was great.

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

the breakfast is amazing. it changes everyday. room service is also good

samuel and his room service colleagues were extremely kind

breakfast was amazing, many choices, fast and well-prepared

lovely, friendly, helpful staff, room clean and comfortable, nice breakfast, great location

of bedding, towels, location and included breakfast without limits as to what you can order

very nice staff, great breakfast, and visually very appealing

another thing that works very well: the wifi is great, simply put, no login screens, fast enough for my daughter to watch netflix in

location in polanco - lots of

pensive/trendy) restaurants, bars and gym/yoga studios around

location in polanco - lots of (expensive/trendy) restaurants, bars and gym/yoga studios around

new , the best location in polenco, excellent food and drinks , roof top bar , amazing staff

really- the pool is a bit small and no longe chairs were on the roof but the set up and bar looked wonderful

kids are not allowed to use the hot tub and there is no pool

staff is very helpful and nice. the gym is awesome.

it felt like there was always a party in the lobby bar and everyday they had complementary whisky sour cocktails and snacks laid out which was great

place, location, and people, bar is a great place to stay with friends and spouse

gym small but well kept concierge service is very knowledgeable about the area room cleaning is

rooms are dated and gym is liliputhian

additional services such as the pool and the laundry are very efficient

we asked for spa and could not get an answer

heated pool was refreshing and pool staff was very friendly and helpful

beautifully furnished with friendly staff and outstanding room service food

the only thing missing was a swimming pool.

the club lounge offers an a la carte breakfast with an amazing view, while the buffet on the r floor is also a solid choice, with a nice

great location excellent staff, comfortable rooms, bar music, entertaining at the bar at night

was our visit and this time our room did not have the mini bar unlocked or snacks available from the mini bar

we got a massage at the spa and it was the worst treatment i've ever experienced

attention was amazing, included breakfast was filling, i will be coming here again

location, confort, space, clean, no noise, ac, warm water, gym

i liked the way room service is ordered, which is like making an online order but then one cant ask questions on

room was big and comfortable, facilities such as pool and gym are world class and the staff is amazing

they have a spa, a gym, restaurants

it would have been nice having breakfast included.

breakfast was ok, not quite as elevated as the rest of the experience.

early check in was offered, and the staff were great

great breakfast

a la carte breakfast that is gourmet: fresh squeezed juices, fresh fruit

breakfast was absolutely incredible

breakfast was lovely, the service great, the art amazing

the rooms near the road are very noisy and expensive breakfast for what they offer.

love the breakfast

incredibly helpful, i was not informed of a private event that closed the pool and the rooftop bar during my stay

loved the room and breakfast. special touch of fruits in the room were very appreciated.