it does not have a bar nor a restaurant, just a snack area

the poor breakfast and the fact that there was no mini bar in the room.

laundry service was convenient

i know it's not in the room description, but cheaper hotels in mexico offer shampoo and a bar soap

around the corner small restaurant, bar street

onsite secure parking and dog friendly

with parking, good breakfast, good overall, only complain is the smell on bath towels, not really a

hotel wifi didn t work most of the time, and the mobile internet connection inside the hotel was also

location, parking lot, service in general

breakfast was delicious

the breakfast was a little basic but fine if only staying for a couple of days

great breakfast. i loved the fresh orange juice.

it has good breakfast, they offered free wifi, the staff was friendly an helpful

excellent location, comfortable bed and good breakfast

good location and very convenient breakfast is good and staff is friendly

room service arrived fast and cleaning services were available even in the afternoon

swimming pool area and gym are very nice areas to chill

gym is open until midnight, but the pool is only open 9am to 9pm, do it'd be nice if the hours were

bar exceeded our expectations

staff is very friendly, i ordered room service twice and i couldn t be happier with the service of the staff and how delicious the

on the street and the restaurant below had power, but we were left without electricity and wifi

the wifi never worked. it had to go outside to get internet. the room was full of mosquitos.

- location is a big plus - cleanliness - nice staff - good wifi

on site laundry

clean my room during my stay they wouldn’t keep a bag for me in their office they promote a gym but they don’t have a

decent continental light breakfast

didn't try the speakeasy either or breakfast we were out too much

no in-room laundry but there are two free washer/dryer combo machines for us on the rooftop level

had drinks several nights at cityzen, the bar on the 38th floor

the room service was impeccable

fantastic hotel, great location. rooftop bar is amazing

staff hospitality, cleanliness, design, facilities, breakfast

room service was reliable and responsive

staff were super friendly and helpful. nice roof terrace and little gym. decent breakfast.

antibacterial hand soap next to sinks in rooms; buy new elliptical and exercise machines for the gym; netflix on my tv was not working; greater variety at breakfast

they are also back to offering full service with the rooftop terrace, gym, business center and hot breakfast served daily (same food daily, but good mix of chilaquiles,

i was very surprised and loved everything from my room to the rooftop and the breakfast

room design, small but sufficient gym facilities and friendly staff

the breakfast was very basic

room service was supposed to work 24 hours but internal phone did not work

also the television was small, about 24 and only played local channels and the wifi was spotty having to reconnect several times throughout my stay

nice breakfast

desk not helpful, room service took so long , i went down to pick up my dinner , it was just sitting there , kinda

the temperature of the water in the swimming pool was really good, much warmer than in europe:-)

however, there was a pool party one day that i personally didn't mind, but could see it being bothersome to other

the pool area is a great place to chill out and listen to music or work on your laptop

the pool was operational & passable for laps - it's about 15m long

heated pool, good food, nice bar and a comfy bed

second morning at breakfast a different waiter assisted my 2 kids and husband

the room service was efficient and friendly, i m sure the presentation has improved since my last

there are really nice amenities in the hotel: a hair salon, spa, a nice bar area, and an adult lounge with mariachis

the restaurant, and bar are outdated, and food can be a lot better

riachis) was great fun

liked the freshly made breakfast, comfortable bed and interior design of the place and my room

grumpy old lady doing breakfast on top floor

breakfast was great safe location easy

the cleaning service was just every 4th day. the breakfast is not so good.

it’s modern, clean, has a kitchenette (no stove), great location, good breakfast.

delicious breakfast with pastries from rosetta without having to queue

the in-room breakfast service is top notch

staff with many recommendations for restaurants, shops and galleries in the area, amazing breakfast

we enjoyed the breakfast each morning and were grateful to have that included and looked forward to it

you're being asked to select your breakfast options for the next day

the bed that slides onto the terrace for sleeping under the stars and for breakfast in bed

the breakfast was incredibly tasty and generous

breakfast was great concierge staff more than wonderful and personable.

the daily breakfast was

in-room breakfast is brought to you each morning

got room service breakfast on our last day

the location and the house was amazing. they helped us with a late check out and saved our day.

the room service staff even took the time to fold our clothes without asking

early check in against a fee possible without problem

of comfort like ac, a king-sized bed, wonderful pillows, a big spacious bathroom, and even room service

night the room is very loud, there is a bar on the ground floor which goes on until late and the windows don't have insolation

the continental breakfast was great and the staff was very sweet.

breakfast was lovely and security was accommodating when we needed to leave at 4am for an excursion

the breakfast is decent but i wouldn t eat everyday there as there s a lot of options within 5 mins

breakfast is simple but functional

is no gym, but they do have yoga mats and weights on the rooftop bar if you want to do morning

nice rooftop too although bar was closed when we were there

doesn’t propose the service that i would expect from a 5* hotel : no spa/gym/pool, no lobby, bar on the roof is really limited and only opens in certain hours, and the restaurant downstairs is

wish there was a bar and or breakfast service on the rooftop

the rooftop terrace with a bar is perfect for enjoying drinks or a meal

the fact this room came with breakfast was a big plus for us too

lot of kids running in the hall at 2am and a bunch of teens (i assume) getting too loud and slamming doors

wonderful breakfast

the next day my rate included a delicious breakfast both in taste and visually along with a surprising service from a cook

facilities, cleaning, location, breakfast, price.

very friendly and helpful staff. nice lobby area and bar area.

floor had no anti-slip; had to hold on to the bar to keep from falling, very slippery

seventh floor bar has terrific view; it needs some updating

there is also a bar on the top floor (not part of hotel) with fantastic views of the city and is a must visit

the roof top bar is definitely to be recommended and the facilities really were excellent for the conference

2 parks nearby with playgrounds for kids

of all what hotel has an amazing rooftop breakfast spot, margot and an italian bar bistro babero in the lobby

the little roof bar is great too

small hotel in a trendy part of town, there’s a trendy restaurant / bar o the ground floor a small speakeasy on the mezzanine level and an amazing rooftop terrace for

nice area and there was a bar below it.

loved the room, the bed & the breakfast

views over the city and had complimentary access to the club lounge which made for a peaceful breakfast experience each day

the restaurant and bar exceeded my expectations, serving delicious meals and refreshing drinks in a delightful

very yummy breakfast and supet friendly staff!

room service was on point

the gym & pool, a real bonus

fantastic room and bed. huge gym. great location.

the facilities seemed new and clean and the pool is a great bonus

also the pool wasn’t as inviting in real life as it appears in the photographs

and helpful, location is excellent near everything (great restaurants nearby right outside), the gym is more than you could ask for, and the rooms are always with comfortable beds/ kitchen

they accommodated us with an early check in, and promptly addressed our requests throughout our stay

the downstairs bartender overheard me mention i was thirsty as we arrived, and took it upon himself to bring me a

the restaurant and bar were great

the bar on the main level was very nice and the roof terrace was very nice for breakfast and a great place to work on our computers

great location, lovely breakfast on the rooftop and nicely designed bar and restaurant

pool was a bit small

not enough to to do; more spa activities and eco travel packages

the hotel facilities ( spa and gym ) are great (+) gym was extremely well equipped (+)rooms were perfect. gym great. location excellent. (+)the room was beautiful. pretty good size. the hotel itself was very nice. the gym was perfect.

i also highly recommend the hotel s spa services, which only add to the feeling of complete calm and relaxation

good room service choices with excellent service

we had early check in and used luggage storage after check out due to the late flight

breakfast is good. the bed is compfortable. all devices look new and clean.

oh and breakfast/brunch was delicious

the pool and gym were a little claustrophobic

it would be great if it included some small breakfast.

room service food was below my relatively low expectations, but other than that it was great

half of the machines at the gym didn't work.

gym is not maintianed well. ac can be noisy in some rooms

very helpful with room switches, that was necessary due to the nightclub music from the palace bar next door completely infiltrating all floors of the building

the gym could have been better and maybe the management should consider a sauna

starting from the amenities such as the a/c, the gym (various machines not working) and overall the facilities are outdated