poor customer service and rushes people in the pool he ask you how long u be here

to the ice rink & the kitchen for heating up food between games

i like the continental breakfast

the staff were friendly, the room was clean and comfortable, and the breakfast was amazing!

kitchen needs bigger trash can

no breakfast

the staff is friendly and it has a cute little kitchen.

modest breakfast is fine

i need gluten free food. there is not any gluten free food for breakfast.

only coffee and donuts for breakfast

water pressure in shower is too low gym ac wasn't working it's definitely not worth staying in for that rate

clean, easy access, safe parking, could walk to nearby shops.

great breakfast, clean, nice staff

no parking near your room

the parking lot situation was terrible ...

wish the breakfast was complimentary and i wish the bar was open for lunch

pool didn't meet standard of the hotel

beautiful, clean hotel with nice pool area.

but we ordered food from the bar and everything was very good

loved the cleanliness, really nice room with a beautiful bathroom and closet area, and nice pool

small pool

i guess the pool could have been a little bit warmer

swimming pool access by appointment

breakfast was above average. coffee was hot great.

to ask for a hand out but i am irritated about the ants they got into all of our clothes and my kids were scared to use the bathroom

be any more patient with our children one highlight was they do have a floor hockey room and the kids thoroughly enjoyed that

i did not have breakfast

only thing is a lot of kids running through the hallways other than that everything else was

everything the room, pool, staff and the breakfast was great

great breakfast and location

clean, modern, nice employees, good free breakfast, small hotel with serene atmosphere.

clean, spacious, and comfortable! staff was nice and the breakfast included was great!

excellent breakfast! all freshly prepared, wide variety of items, coffee was great!

we didn’t wake up in time for hotel breakfast but there were plenty of great places close by

excellent beds. great breakfast. perfect for family with kids.

i use this motel when i travel with my dog since they are always welcoming and there is no pet fee, no long hallways to navigate with my dog

early check in

staff was exceptional about early check in

small kitchen is a nice touch.

the complete kitchen

kitchen area wasn’t the cleanest

place is like no other with a complete kitchen which save you money on ordering out food

kitchen is great with a full size oven and the space in the room was great definitely recommend for

beds, full kitchen, love extended stays

no computers to work upon. no good breakfast

the price was reasonable. the room was great. i enjoyed the kitchen.

kitchen supplies enabled us to cook simple meals, which was a substantial savings

breakfast consists of little snacks but that's not really an issue as the closest diner is

pool could of been bigger. maybe a hot tub or sauna.

on site breakfast was very good

great setup nice people and good breakfast

so glad the hot breakfast is back, that was good also

the bed was very comfortable and i liked the pool and breakfast included

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

breakfast ends at 9 am, that is very early to end breakfast.

everything was excellent, triple a service, my compliments to the service, breakfast, and staff

breakfast was horrible

breakfast was good

the guys working the breakfast in the morning were great, very quiet throughout the building, the gym is phenomenal, seriously amazing

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

breakfast was good

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we’ve

water pool, breakfast and evening meals, super comfortable rooms, personable, sensitive staff

quiet despite nearby pool area and laundry area

i go to put the kids to bed, and the pull out bed is broken

we requested early check in which they did

breakfast

working phone in room king suite, only ac in one room pool not open gym equipment old expensive for what we had received small fridge blocked when couch out small king

bed was comfy and clean and hotel was nice big shaped castle kids loved it, loved the lobby area finished reading my book while siting there

made bathing kids more challenging

the pool was great for the kids

staff accommodated my request for early check in and late check out due to the wedding events taking place at the property which i

wish the pool wasn't under construction and the gym needs updating but they are doing a good job so far on

needs new rugs. pool closed years ago.

nice pool/outdoor area

the pool was a great perk as we were traveling with our boys

like that there were no refrigerators in room and that pool was closed which was not on the website

there was know breakfast

air conditioning was so noisy no breakfast

breakfast was included when booking, but did not exist at the motel

no breakfast—cheap policy

good value for money, pet friendly with no pet fee

it was a great place to spend the weekend with the kids and just relax

domestic argument between two young kids that went on for hours without any intervention from the staff

box-truck drivers, there is plenty of space to park your truck

our kids stained the walls and the head of the bed, but we cleaned everything ourselves

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

don’t like the fact that you are placing order like being in a bar or restaurant

the bar was not open.

clean, modern decor, good gym

the bar was great too

bar man had a very bad attitude towards us after we gave him a tip of $13 cash and pay our food and

i did not have breakfast; my husband and i had dinner in the bar area.

staff was phenomenal, the room was great, the place was clean, breakfast was great

breakfast was very good

good breakfast. great access to a running trail behind matlab. good gym too.

free gym included in room rates

hampton inn location is very convenient for families that have kids in wellesley college, about 9 minutes drive

in 1716 and retained its history while still offering wifi, a big tv and other modern amenities

the kitchen was closing in minutes

signage was a bit unclear as to how to locate the front desk from the back parking lot and how to find the guest room

regular housekeeping for the rooms - it was upon request only - and even though they give you a wifi password, the internet didn't work very well in our room

poor wifi in room.

i like the gym -- small but equipped properly and very clean

my kids were disappointed that the pool was out of service.

the pool was a little dirty at the bottom but no big deal!

lobby had an area to purchase beverages and snacks, and nice little pool area with jacuzzi to relax

i loved the whole experience. i especially enjoyed the jacuzzi and pool very relaxing.

great staff. good breakfast.

small gym

the early check in changed our entire day for the better

great place to stay. loved the pool and hot tub. staff really helpful

breakfast was very good.

the pool closes late night, but i understand it’s probably for safety reasons.

minimal bar facilities after 10pm

the bedding made me itchy, i think it may have been a reaction to the laundry detergent

front desk staff and andy at uno bar were efficient and personable.

mostly bar food

clean modern space comfortable good location gym lobby bar

finally a nice higher standard hotel in worcester. nice rooms and great gym.

the gym was outstanding for a hotel gym

big spacious gym with towels and water bottles

of dried-out eggs, minimal cereal options, bread and butter, and a dirty, unattended breakfast bar is simply unacceptable

pet friendly as well no matter how big or small your doggy is all are welcomed

pool misssing

no pool

pool was not up and running and no refrigerator and bed was to soft.

pool not there

the breakfast was great with nice selections and a great staff worker keeping things full!

breakfast could’ve been better. didn’t have a meat to go along with the eggs and potatoes.

breakfast had excellent choices and the fruit cup was delicious

and the pool was not working which was extremely disappointing my two kids really wanted to swim

hotel, staff, and breakfast was all excellent

the breakfast was to be expected, which is good

good breakfast choice

breakfast was great

wasn't a lot of options for breakfast

breakfast, very fresh & good variety of food

door for the bedroom garbage disposal, complementary dish washer pod, loads of utensils in kitchen super comfy bed with extra blanket and pillow for the foldaway bed in the living

spacious rooms, location, and breakfast.

excellent and personable staff. decent, free breakfast.

breakfast buffet was excellent

clean, bright, spacious. great breakfast options.

would have been nice to see their usual breakfast setup but the pandemic prevented that

did not have breakfast

staffs were super friendly room super clean breakfast

breakfast was outstanding with three staff members working and keeping the area clean and well

and breakfast